Nice lighting store. Varied assortment of light fixtures and lamps. Some really fancy & exotic ones…read morebut also some more low key styles. Wide range of prices. I bought one that was in the $200 price point. It was a special order so I will have to wait two weeks to get it, but that's an average wait time for a special order. Sales lady was very nice and friendly and answered all our questions. Only thing I would change is maybe having the on switches a little more organized, some ceiling lights were not able to be seen with lights on, which can be a bit of a problem when shopping for a light. In their defense, it is possible the were changing inventory? So this problem might get resolved.

A box Warshauer installed just 7 months ago failed and upon further inspection completely burned…read moreout (see attached photo). This was serious and could have burned our house down. I called them to come and redo it and when the tech came, he told me that I needed an electrician to come and do it. No offer to replace it or fix their mistake. They obviously did not do it right the first time. We have been a customer with a service agreement for many years with them. I was angry. I called and had a heated conversation with Melissa. When I mention the house burning down with my family inside, she laughed. I didn't find any part of this situation funny at all. She just had a HaHa attitude and let me know that Warshauer was not going to do anything to help or rectify the issue. Very unprofessional for a local business.

ABSOLUTELY "HORRIBLE" customer service!!!!…read more They promote themselves online and then run you in circles trying to do business with them. Today's message was they are NO LONGER SETTING UP ONLINE ACCOUNTS, this was after chasing them for 2 weeks. REALLY? Good Luck getting them to return a phone call or reply to you. ****BUYER BEWARE in my opinion......

excellent customer service and very helpful when it comes to finding the right shade and…read moreaccessories for lamps!

No one is going to tell me that the mashed potatoes are not instant I always ask all these rash…read morethey tell me yes, but I know what the box taste like. I would be happy to show them how to make the best mashed potatoes they could ever possibly serve. No one will ever get instant mashed potatoes over on me, including the Pine Tavern.

Purchased (2) LED pendant fixtures based on floor mdl. Items were shipped and installed. The…read moreinstalled fixtures threw a decorative pattern on surface as well as ceiling. This was not the case in the store and turns out store ordered the incorrect model. They have refused to address issue and referred my elderly mom to deal with manufacturer directly. Unacceptable way to solve this error on their part.

I just happen to drop in today for the first time looking for lighting over my bathroom vanity. I…read morewas very impressed with the selection and the quality of the selection. While I was at it, I looked for a mirror to go over the vanity and came across something so unexpected but so nice. The service was lovely and everything will be shipped to my house, and I was assured that the merchandise will be wrapped extremely well for delivery. I happen to capture a Presidents' Day sale and had a very nice discount! What a wonderful experience

As I'm contemplating renovating my kitchen, I needed to address my true needs and desires…read more Sometimes the two do not always coincide. With that in mind, my hubby and I explored what's new and available in the market. One place that caught my attention is Ferguson Bath, Kitchen & Lighting Gallery. They offer a comprehensive range of products and services, from bathroom and kitchen remodeling to lighting solutions. This is a one-stop shop for all your renovation needs. I strongly recommend scheduling an appointment with one of their associates to discuss your project and place your order because we walked and nobody helped us. The receptionist in the front told us we would have to make an appointment with an associate, as we were about to leave when I stopped by and noticed a rack with some brochures with featured cabinets and sinks. That was fine because at this stage, we were just looking. We did find out that they provide the materials but do not handle the installation. While Ferguson Bath, Kitchen & Lighting Gallery may not be the most budget-friendly option, the quality of their products will hopefully ensure stellar results.

Kristen was wonderful help when I had an issue with my faucet. She quickly looked up my previous…read moreorder and immediately sent me a new faucet! It was the quickest fix ever!

I recently walked into the store to browse their products. I had the opportunity to talk to Howard…read moreHough, the owner. We discussed everything from their products to their approach to working with clients, even though I explained I was only looking. Growing up around electricians, I felt like I was taken back in time to the days when shops like this is where you purchased lights. The pride of ownership, focus on the client experience and knowledge of and confidence in the products they sell was refreshing!

Sold me a few chandeliers. One the brass was pitted. One was plastic. the owner actually had the…read morenerve to tell me that i only spent $7,000. why would i expect anything other than plastic. Came in many pieces from china. took an electrician a day and a half to put it together. Complete trash. Then of course no refunds.

Went there on a Monday 2 weeks before Christmas and they said they were closed. The sign and online…read morehours say Monday to Saturday. Guess they are doing great and don't need anymore business ...lol. So I'll bring my business elsewhere.

From the owner: Lavish Lighting is your home for antique lighting fixtures and mirrors, restoration, and repair,…read morelighting design, custom and antique shades, shade repair, accessories, and exclusive lighting decor. We also offer complete interior design services. V

Had a great experience buying bathroom light fixtures, dining chandelier (that I saw online first…read moreand he was able to order at a much better price) and lamps! Great customer service and has a huge selection of all the best brands. I highly recommend going here... if you see anything online that you like just bring a photo or website link and he will beat the price.

A great inventory of light fisxtures and fans. However, delivery on non-stock items took 4 weeks…read morecompared with being told 10 days. Also a not so helpful response was received on an item bought off the shop floor which turned out to be faulty upon installation. Chester Lighting told us it was not their problem and to go through the warranty route, not through them.

Terrible experience dealing with Valerie. Wasted almost a month waiting for kitchen designs and…read morere-measurements to be done. She was "overwhelmed" by basic customer questions. If a design person cannot answer customer questions and gets overwhelmed then there's a real problem. After 4 weeks of working on a design that was for a pretty simple revamp, Valerie could still not get our floor plans right. The builder wrote to me to say that the measurements were still not correct. Save yourself time and energy and don't go here for your kitchen design. Seems all this person has time to do is go for "trainings" that don't appear to translate into work output. Poor communication about timelines and every inquiry was met with a defensive list of reasons about why she couldn't get to our project in a timely manner. Undoubtably the worst customer experience I've ever had.

My husband and I are looking to redo our master bathroom. We visited the store yesterday and liked…read moresome of the items in the showroom. But not one employee even acknowledged that we were there. There were 2 girls upstairs that looked at us and kept stuffing their faces. After several minutes we left. If we are going to be spending a large amount of money I'd like better service than that.