I was fortunate to meet Dorothy when I was replacing all of my lights in my home and needless to…read moresay she knows her stuff. She is very knowledgeable and professional and an asset to your business. I hope you appreciate her as I do. Thank you! Brenda Passiales

Sir-I don't want to go back and forth about this issue on this forum…read more I had placed an order upwards of 25k. 1.My builder came to you with these 3 items and very clearly told you that the finish/sheen of these light fixtures is very different from the sheen of the faucets.We could have accepted a slight shade variation but this was way off.The fixtures were mostly unopened except to take a peek at the finish.At this point,you should have accepted it as all products that have not been opened or altered with in any way can be returned for a refund.But you refused to do that. 2.There were no more returns other than this.We had a tentative list of fixtures to be ordered but we had to cancel them because they were backordered and our house inspection was due in 3 weeks. I was going to order more fixtures in future but sadly I have lost trust in doing any business with you.You have to build a long term relationship with a customer.Sadly,that did not happen in my case.

This place is amazing. I had old lamps that needed new wiring and new lamp shades. The owner was so…read moregracious and understanding. He helped me by picking out new shades and showed me what they looked like. Plus he fixed them both while I waited! Very affordable. He has my business !!

I love these types of niche stores. Unfortunately, when my son broke one of the alabaster shades on…read morethe ceiling fan in our rental house tossing what he claims was "just a stuffed animal" in the air, this lampshade store was unable to solve our problem. On first glance it was your standard three light Hampton bay ceiling fan, but the shade was screw on instead of the type with a lip that is secured with a screw (clearly I'm no lampshade expert here). Apparently this is rare, and if ease of availability on the internet is any clue, yes, it's not common. I was hoping the lamp man would offer me an alternative solution... something less expensive than replacing the entire ceiling fan, but he did not. Ultimately we ended up passing the problem onto our landlord (with a note of apology!) when we moved out. I have no idea how he solved it. Beyond not offering much help, the lamp guy wasn't particularly friendly and certainly not efficient. I love the idea of a specific lamp shade store, but the execution just wasn't there. I do have one lamp that carries a more sentimental significance to me... perhaps when one of my kids knocks it over I will give this place another try at repair.

Only of two of our new ceiling fans has ever functioned correctly. Customer service is sub par and…read morewe will not consider purchasing or dealing with this company again.

I wanted to say thank you to Bruce and the staff at Passion Lighting for being so…read more professional, knowledgeable and helpful. If you have any lighting needs this is the store to shop with. Thanks Don

I love lighting and this place is amazing. The buyer of Lee's lighting does a tremendously great…read morejob with so much variety... It was a one stop shop for a beautiful Chandelier and a modern large bedroom fan! Debra my salesperson was very knowledgeable, kind and very helpful in making my decisions.

I've always wondered about this place and have driven by literally hundreds of times. It seems…read morevery large with few cars out front. Nevertheless, I went in one day to look at potential new ceiling fan replacements. The selection is large, I'll give them that. But one thing they do I will not participate in - there is a reception desk as soon as you walk in and they want you to sign in (name, number, etc.). No, not if I am just browsing! I don't need to be on their mailing list or database. The salesperson I spoke with was sort of a hard-sell type. When I said I was just starting to spec potential brands and models, she lost interest very quickly. I guess they must all work on commission - and from the looks of it, probably directly with builders and interior designers. Lee Lighting isn't bad, but it doesn't seem to be built for retail customers. They are VERY old school and that just doesn't cut it these days. Oh, well maybe in Colleyville where they still think they should be pampered.

I just wanted to update my review. I have been with Preferred for over two years now and they…read morecontinuously raise the bar. Really and truly great people, who do excellent work. You'd be very hard pressed to find better!!

Owner Mark sent 2 of his best employees, they helped us in a pinch to remove our outdoor holiday…read morelights since we were stiffed in Nov by trusting a former friend by paying removal upfront, he disappeared with the money, Mark even lowered his quote to meet our very tight budget, highly recommended.

I have used them several years in a row and have been very pleased with the ability to customize my…read morelook, responsiveness, easy payment options and affordability. Everyone i have spoken with has been great!

I saw the other good reviews on here and have to add to it since my experience went very well. Tim…read moreis the Owner and I highly recommend using him. Communication was great. He knew exactly what he was doing and he is a veteran like me and so was a pleasure dealing with him.

I recently hired Hop To It for an outlet repair, and the experience was nothing short of amazing…read more The electrician arrived promptly, was professional, and handled the repair with skill and efficiency. The workspace was left clean and tidy. The price was what I expected and true to the estimate. I highly recommend Hop To It to anyone in need of electrical services.

I would advise you NOT TO USE Hop2it…read more I had a GFCI issue that shut off my refrigerator. I called Hop2it for their expertise. Instead of working my problem, they focused on upsell opportunities unrelated to my problem. 90% of their time was spent looking for and quoting upsell opportunities presented in multiple proposals that I never asked for, and never wanted. Worst of all. They didn't fix the problem. The electrician replaced a GFCI but the very next day, the new GFCI stopped working and I was back to where I started. Despite informing them of this, they have been non-responsive as of this posting. In the end, my problem had nothing to do with the GFCI itself. It didn't need to be replaced. The problem was an 88 cent electrical outlet. If the electrician spent as much time diagnosing this 3 outlet circuit as he did generating unwanted proposals, this review would be much different.

We have beautiful custom gas lanterns that one would not stay lit. Everything I read online said to…read morecall a plumber. The plumber said the lantern parts are no longer available and the lantern would need to be replaced. Well- you can't just replace one custom made lantern. Purchasing two of the same quality would have been close to 3000. I called Old Castle Lighting for a second opinion. Good communication, took 4 days for them to get to the house (he said they are busy. A great problem to have) I didn't mention anything about the plumber coming out because I wanted an honest diagnosis. Not only did he fix my lantern within MINUTES, he cleaned both of them explaining his steps the entire time and adjusted the flames for $200! Excellent customer service. There is nothing better than honest help. Highly recommend.

I found this company through a google search, sent an email describing the problem with my outdoor…read moregas lantern. I received a response via email the same day. Felipe Torres was very helpful and my lantern is burning beautifully! He was very knowledgeable and very friendly. There aren't many lantern service companies so I really got lucky with this call!

They are out of business ! I got some great deals ! Hopefully they will find another location. Jim…read morewas my go to

I have a few projects I am sourcing lighting for and stopped in at the lights fantastic pro on…read moreGreenville yesterday for some options. I was simply blown away by the remodel. The new showroom feels like a museum experience. They played great music and the lighting was just perfection. The art that they curated for this was really creative. The large metal Man climbing the rope at the beginning of the entrance was an excellently placed artistic touch. I took so many pictures because it was a draw dropping scene to behold. I'm absolutely excited to bring my clients back. The wood wall vignette was my favorite. Everything in it was gorgeous. They had some really fun fans up that were streamlined and not something I've seen in any other showroom. I like the selection of exquisite lights displayed and also love that they carry the full Hinckley line. Some really innovative and creative items. Lights fantastic for a fabulous remodel and showroom.

George and his team came out and did a great, professional and reasonably-priced lighting setup for…read moremy front yard. Looks great. Shoutout to Danny and Ez, who came out for servicing this morning. Prompt, efficient, professional, and friendly. Thanks, all!

The best! Excellent management and courteous service. Patrick, Francis, and the lighting crew have…read morebeen our "go to" exterior lighting company for over 18 years.