Amazing staff extremely helpful they really go above and beyond for the client, not like the large…read morechain auctions. Whether your buying or selling in the auto industry they are there to help your business grow.

If you buy online don't trust the condition report, complete fraud, The general manager Ryan Durst…read morewas not helpful and rude,(actually very rude) I tried to contact the owner and he's not answering.

123456789/*-+.30210…read more The vehicles they sell are junk. I got burned with a car needing a head gasket, & they knew about it but would not tell me when I asked about the car. They just played dumb. 75 % of the cars at the auction don't sell because the prices are high and the reliability of the cars could be questioned. They stated that they go through the car prior to the auction, but I would question that statement. It's an auction, beware!!!!!

From the owner: Public Auto Auctionread more

Great dealership !!! Friendly staff. Easy buying experience. would recommend them!!!!read more

First of all, if I could leave a big fat zero I would - or worse…read more I was unfortunately stuck in a position where I couldn't find many other options, and desperately needed transportation to and from work. I had my 2021 Kia stolen and totaled due to an issue I should have been notified was under recall - but wasn't. It was my first major car purchase, and I unfortunately believed that "full coverage" insurance meant "full coverage." It didn't. They acted as if they were doing me a huge favor in selling me a vehicle, when what they really sold me was a $5000 hunk of junk that I can't even sell for scrap because less than a month into owning it, it broke down to the tune of $3000 at BARE minimum to fix. They currently have possession of the vehicle, but continue to give me the run around, refusing to actually call back when they say they will. They SAY they want to help in whatever way they can, but here I am still paying full coverage auto insurance and car payments on a vehicle that isn't remotely drivable, and which, according to the (independent) mechanic I took it to when it first broke down, isn't worth the $3000 in repairs it requires. I am now stuck unable to get back and forth to work, to health appointments, even to my aunt's memorial service. When I tried to express to the sales person Laura that my family really couldn't afford to be ripped off on this, and that we really needed something to just get back and forth to work and appointments, and that I'd already been screwed over by having my car stolen and totaled, and then been taken advantage of by a separate used car dealership, she didn't want to hear what I had to say. She tried to pass that off as not "needing" to know why I was in a bind for transportation, because I was already approved. What I believe, though, is she didn't want to hear how she was just another used car salesperson taking advantage of a customer. I'm not the kind of person who could sleep at night knowing that I'd done to someone else what was done to me by Quest. TL;DR: Take your business somewhere else.

I had a very good experience at Edwards Auto with Joe Buck, and the general manager…read more They went above and beyond to look for a car and I love it It has everything that I asked for in the price was still way below $300 a month. I seen the refuse but you have to realize when you buy a used car without warranty that's what you get if you want a good worry free car you have to buy a new one and I bought a lot of new ones and I'm very happy with the used one that I got there. Customer service was great from the sales person to the general manager, and I cannot leave out the gentleman with the three German shepherds. I just hope I live long enough I am 68 of age where if I have to have a another car, I would go back to back there!!!!!

What a bunch of bs…read more Big writing on the walls literally explaining that you're an idiot if you buy a vehicle from these guys. Literally. Like they're proud that they don't do shit. Huge letters."We know nothing about these vehicles. You are buying it without a warranty..." and that's because we are representatives of lazy,entitled family values. Spent almost $9000 on a truck that they offered me $4000 in trade value two months later. It has unforseen electrical issues and has already needed new bearings and suspension. Trash. Rich white trash. Just saying. Iykyk.

Megan was AMAZING. I was pretty nervous going in, but she made the whole experience so easy and…read morecomfortable. Loved the experience and I LOVE my car! Thank you carmax- and thank you Megan!

CarMax failed at the most basic part of the process: communication. I was given a written appraisal…read moreand never once informed that it required in‑person verification to remain valid. I immediately initiated a vehicle transfer, but CarMax delayed the arrival and inspection of the vehicle until after the appraisal expired -- a delay entirely caused by them, not me.When I attempted to resolve it, the store offered no accountability, no explanation, and no solution. Every response was a scripted deflection. CarMax's lack of transparency and internal coordination turned a straightforward transaction into a preventable failure. If this is their definition of a 'transparent process,' it's deeply misleading.