My SUV's temperature gauge started acting wonky and I messaged Butch to see if he could help. He…read moreput me in touch with his service manager, Kolby, and they told me to bring in my vehicle. They gave me a great loaner car and worked with my car warranty company to replace the radiator quickly and at a very reasonable price. Nyah is great in the office and quite efficient, while Ezra is super friendly and awesome at detailing the cars, and little Dino is the perfect mascot. I couldn't be more pleased with their terrific service and world class customer service. We will definitely be back!

My friend and I brought a young lady (Devanie) to Fairly Reliable Bob's to purchase her first car…read morebecause I had heard great things about the business (and let's face it, with a name like that you have to have something going for you to have been in business since 1975). We were greeted by a man named Butch Petersen, who I treated like I do all salesmen - as someone who stood between me and my goal (the perfect car for Devanie). It very quickly became apparent we were dealing with someone who was not your average car salesman, so on a hunch I asked if he was somehow related to my longtime friend Grant Peterson, who I got to know when I was involved with the local Better Business Bureau Board in 1991. (Grant is owner of the Bronco Motors group of car dealerships - the only place I've bought my cars since 2008 because of the honesty and integrity with which Grant operates his dealerships.) Butch's answer changed everything. Turns out Butch's father and Grant's father started Fairly Reliable Bob's together, not primarily as a money making business, but to be able to serve the local community. That is still their mission today. Fairly Reliable Bob's operate with a laser focus on serving their community with excellence and integrity, and everything else takes care of itself. And Butch Peterson was the owner and general manager of Fairly Reliable Bob's - a man who walks the talk. Long story very short, Butch found the *perfect* car for Devanie, answering all her questions to make *her* feel confident as well. He explained some of the many benefits of purchasing a car at Fairly Reliable Bob's, including a repair shop that is run as a not-for-profit company so all parts are charged at cost, hourly rates are less than half of other repair shops, and loaner cars are always free. Butch sent a trailer at his expense to pick up Devanie's trade in (which would not start), gave Devanie a fair deal on the new car, and arranged an unheard of interest rate for someone with no credit by working with a local bank **and having Fairly Reliable Bob's cosign the loan** for her. There are far too many things that astounded me about character and integrity of this business to go into here. If you'd like, connect with me and I'd be happy to buy you coffee or lunch and tell you more about them. Or just give them a try. I'm confident you'll be as blown away as I was. See their FAQs here to learn more about them: https://www.fairlys.com/frequently-asked-questions

There's only three types of businesses that put me on the defense, Used Car dealers, Furniture…read morestores, and Jewelry stores. My daughter called me to tell me that she was going to see a car at Auto Star Motors and her appointment was with Steve. My "Spidey Sense" was tingling and I was on a Star Trek "Red Alert". I did a Google search, followed by some review of the model and make on Kelly Blue Book, then to Car Fax. I was prepared for the showdown. We arrived on time and let Steve finish with his previous appointment. The office is clean, neat, professional looking. We didn't get that sleazy used car dealer feeling which was a positive first impression. The car, a Subaru Crosstrek looked good and we took it for a drive in the chilly December evening. I talked to my daughter and asked what type of down payment was she going to propose. She had a plan but I was still on the defense. So many stories of customers getting screwed from used cars dealers and I have had my own personal experiences with my brother in law right here in Boise. We get back and it's time for 'Let's make a deal' The good news is that the car looked and performed well. The car fax info matched what I saw online earlier and the price was good. My daughter's trade in was on its last two wheels but Steve wanted to check it out and after his test drive, I was thankful he was still alive. He was more than up front and generous with trade in value of her car and she had some cash to put down. While I was feeling a little better about Auto Star Motors and Steve, I wasn't completely convinced. I showed Steve some of the Yelp reviews and I wanted him to provide some context. He was very transparent throughout which I appreciated. It was at that point that I told my daughter that even though I was feeling better about this whole process that she would wait until she had some more money for a down payment. I explained to Steve why I felt that and my overall concern for my daughter. It was at this point that we talked like two Dads sitting at a coffee shop. He was open, genuine and reassuring. Not once did I feel that we were getting bamboozled. I relayed my concerns and trepidations and Steve was receptive and made the efforts to understand my concerns and assured me that my daughter would be taken care of. I went home to get to the title for her jalopy aka death trip and returned back at the office. The financing was done through Capital One and my daughter knows that if she has any issues she can bring the car back to Steve and his team at Auto Star I purposely waiting to do this review almost 30 days to see how the car performs and to make sure that there weren't any issues. I'm glad to report that there hasn't been a single issue with the car or with Auto Star Motors. The experience with Steve was not a battle that I prepared for but instead was two guys who had a common goal of making sure that my daughter was safe and not getting a bad deal. Thanks Steve for making my daughter's first car shopping experience a positive one. You earned the 5 Stars.

Best experience we have had buying a car! We have bought 2 cars from them and will definitely go…read moreback again!

I had a great experience with this dealership. Thero n, Roger and Art were all a great help. There…read moreis nothing I dislike more than buying a car but these guys made the process seamless. I would recommend you give them a try.

Our daughter's car purchase from Hallmark Motors was a very positive consumer experience and the…read moreinteraction with Theron and Roger was thoughtful, informative and honest. We absolutely would do business with them in the future.

I have to say that Dylan was great! We got off from work and came in immediately, tired and ready…read moreto get things moving. He went above and beyond and had us in and out in record time. I appreciate the work he and his team did to get us on the road.

The process of scheduling an appointment is a bit cumbersome. After meeting with Josiah our rep,…read morethe process went quickly and efficiently. Overall, we were satisfied.