Abosolutly a horrible place to work. Your treated like a slave and pay is awful. When you giving…read moretreatment plans to patients they want you to book them that day. Told us we can drop the price as many times as it takes to start there work. I felt like a sleazy used car salesman. They are not loyal or care about the patients or employees it's all about the money. RUN!! There are many good and honest dentist out there. Do your research please!

Summary: Free Consult, X-Rays For New Patients…read more*Fast, Easy, and Convenient Scheduling *Nitrous Oxide, Oral, and I.V. Sedation Available *Flexible Payment Terms, CareCredit Accepted *Friendly, Concerned Knowledgeable Staff *State-of-the-art equipment *Veteran Friendly Services Received: *X-Rays (Multiple) *Consultation *Nitrous Oxide *Local Anesthetic *Deep Cleaning *Tooth Extraction Time Spent There: 3 hours (Outstanding.) Takeaway: Every person in this office cares about their patients. This was by far the best dental experience I've ever had! Kelly, the office manager, stated that they frequently see people who haven't been to the dentist for years, so don't let fear of shame, pain, or financial ramifications keep you from the best care that you need from an all-star staff! Detailed Walkthrough: I received two mailers in the mail from two different dental companies. I set them aside and intended on making an appointment eventually. Like most people, I've had a fair share of lousy experiences with cruddy dentists. Eventually came sooner than later when my crown popped off and the temporary cement from CVS (which over the past few years has been working relatively well) didn't work. After several attempts at getting the sucker back on, I reluctantly dragged myself to the computer at midnight and began looking at the mailers, Groupon, and Yelp. Initial Impression: I was shocked that every review on here had 5 stars. I mean this is a dentist's office. You mean to tell me not a single person had a gripe? That's so rare. I was optimistically skeptical. What Drew Me Here: 1) Free first examination and x-rays for new patients. 2) Availability. I logged in early Sunday morning and had 5 time slots to choose from for the emergency appointment, to include the very first of the morning! The Process: (For those of you who want to know what you're walking into, are on the fence about going back to the dentist after bad situations, or are a bored voyeur looking for a glimpse of a random Yelper's experience.) I entered into a very clean, comfortable, and welcoming waiting room I was promptly greeted by the receptionist, Crystal, and the office manager, Kelly. Crystal handed me the new patient forms. Kelly, Crystal and I chatted while I filled out the paperwork. They treated me more like a family member than just a client. Denise took me to the room and I put down my belongings. She lead me to a state of the art x-ray machine and took the first set of x-rays. Another set of x-rays were taken. She offered me water before the doctor came in. She, too, was very friendly and was good conversation. Dr. Haghi came in and we discussed the results of the treatment options and settled on a treatment plan. She listened to my concerns and didn't (like every dentist I've been to before) talk down to me or demand I do what she said because she was the expert. Crystal came back and discussed my treatment plan and the associated costs. She explained that I could apply for CareCredit (if my credit was good enough) and we discussed the different ways the payments could be broken up. I needed a deep cleaning and she allowed me to choose whether or not to break it up into two appointments or get it over with in one. I was grateful to have the option to get it over with in one pop. Denise came in and put a small mask over my nose to administer the nitrous oxide and gave me a blanket. (I don't care how old I get; if you offer me the comfort of a blanket, I will take it!) Kevin, the hygienist, was very attentive during the deep cleaning and was very careful not to hurt me. He allowed me breaks for enough time to cough (I'm a mouth breather who clearly thinks I'm part fish and that I'll do okay aspirating water. That folks, is 100% my fault and 0% Kevin's fault.) After the cleaning, he took more x-rays and showed me that he actually did get all the gunk out from under the gum line. He scheduled me for my free one month follow up, gave me my "goody bag" of dental items, educated me on how to better maintain my mouth at home, and suggested products that are conveniently sold there at the office for a very fair price. I opted to get a tooth extracted. Denise assisted Dr. Haghi in the process. I think the shots to help numb the area were worse than getting the tooth pulled. The tooth extraction took about five minutes. The doctor consulted me on what I normally take for pain; wrote a prescription for mouthwash, antibiotics, and my pain medication. Denise administered oxygen for five and I chilled out to the streaming music in the office. I went up front and paid. My ride hadn't gotten there. So I had a chat with Crystal and Kelly until my ride showed.

I am a new patient here. I came for cleaning and two fillings. I highly recommend this dentist…read moreoffice. The staff are super nice which is rare. Usually the front desk staff are rude but here, the dentist, front desk staff, dental hygeinist are all amazing. The dentist is not a car salesman. He recommends treatment and it's up to you to take it or not. No pressure. I did not think he was conservative either. Sometimes I go to a dentist and I went for a cleaning but he tries to get me to get a lot of procedures that maybe pure cosmetic but not medically necessary. Make this your next dentist office home.

MJ, Susan, and Cindy are absolute gems -- friendly, organized, and just genuinely lovely humans…read more They make the whole place run smoothly and actually make you happy you showed up for a dental appointment (which says a lot). Big shoutout to Carolin and Awilda (dental hygienist) - - AMAZING. So thorough, gentle, and great at explaining everything.The care here is top-tier. And yes, there's a new dentist in town. Dr. Patel, DDS, is straightforward, confident, and refreshingly honest. No pressure, no nonsense, just excellent work. I literally drive out of my way to come here and would do it again. Every visit is a great experience. Highly, highly recommend.

Dr. Madiha Bhatty was great. The front desk was helpful and kind, which made check-in easy. Dr…read more Bhatty was very thorough -- she took an x-ray, explained exactly what was wrong with my teeth, and even pointed out a toothache I already knew about. She warned me it could turn into serious pain soon, which it did. She measured me for a crown that same day and scheduled me for a root canal the next day. She explained everything clearly and made sure I understood the process. The root canal went smoothly, and she was able to fit me in quickly for the crown. The surgeon she referred me to was also very professional. Overall, it was a smooth and efficient process. Dr. Bhatty knows what she's doing and made it easy to get the care I needed. Highly recommend.

I had a root canal and crown done here last August and paid over $1,300 out of pocket. When my…read moreinsurance EOB came back, it showed I'd been significantly overcharged -- by $350-500 more than what I actually owed. When I asked for a refund, they only gave me back $74 and refused to refund anything on the crown, even though the same overpayment issue applied. I recently had work done at a different dental office and, after raising a similar billing discrepancy, they refunded me within hours. That experience showed me how this should be handled. Double-check your bill against your insurance EOB before paying here -- this office doesn't proactively fix overcharges, even when the numbers clearly show you're owed money back.

I brag about this place ALL the time! Quality care, kind, caring, and always remembers details from…read moremy previous visit. This is such a warm and welcoming office, with honest, thorough, and thoughtful people working in it.

Dr Pruett and staff are the best ever! They are kind, caring, gentle and communicate everything in…read moredetail. I will and always recommend Coppell Heritage Denistry and thank my SIL for her recommendation

Be very cautious - all about money, not the patient…read more I visited Mason Dental for a new patient exam after calling ahead and confirming that my insurance will most likely be covered. I was told that insurance would be verified and that they would submit everything for a coverage estimate prior to treatment. After my exam and X-rays, I was informed that I had periodontal disease and would need scaling and root planing. I was also told I had approximately nine cavities and was strongly encouraged to proceed with laser treatment that was not covered by insurance. At no point did I feel I was given clear, conservative options or a breakdown of urgency versus elective procedures. The initial visit resulted in a $200 charge, and I was quoted approximately $800 for the recommended deep cleaning. Because the diagnosis felt significant, I sought a second opinion as I've never had periodontal issues and receive regular cleanings (I worked in the dental industry for years). At another dental office, I was told that I do not have periodontal disease and do not need scaling and root planning cleanings. Their review of my X-rays showed no signs supporting that diagnosis, aside from two isolated pockets near areas where my wisdom teeth had previously been extracted. Then was informed I have two areas on my molars that needed very small fillings on the occlusal areas. They were shocked my Mason Dentals treatment plan! Based on this second opinion, I'm concerned about the difference in diagnoses and the treatment plan I was given. I would recommend getting a second opinion before proceeding with Mason Dental.

I've been going to Mason Dental in Grapevine for the past five years, and as someone with severe…read moredental phobia, I can honestly say they are amazing. I tend to get very anxious beforehand, especially when something unexpected happens, but from the moment you walk in the door, the entire staff and doctors make you feel comfortable and at ease. They use the newest dental technology and are clearly committed to continuously educating their staff, which really adds to the level of care and confidence you feel as a patient. The compassion, professionalism, and follow-up are truly exceptional. I also want to give a special shout-out to one of their newer dental assistants, Aubrey. She was an absolute pleasure to spend several hours with today, and for the first time ever, I'm actually looking forward to my next visit. I can't recommend Mason Dental enough

Knowledgeable, professional, and friendly oral surgeon with a wonderful team from the front desk to…read morethe billing dept. Two of our family members have had their wisdom teeth removed here, and the whole experience was as seamless as we could imagine. From our initial visit through our pot-op visit, we felt well informed and cared for. They cover every little detail and really work to make it the best experience possible. I definitely recommend Dr. Steele and his team.

I was very picky when it came to picking an oral surgeon to remove this bump that was on my lip…read more(biopsy was performed). I did a lot of research on who to go to and was glad I went with Dr. Steele. The entire process went smooth from consult, to financial, and then to my procedure. I really didn't feel any pain at all for the entire procedure. I was pleased that the doctor called me the day after my procedure to check up on my status. Today is day three since my procedure and I have not experienced any discomfort or pain at all, I have not needed any pain medication. My lip is healing very quickly and looks cosmetically good. So I am very happy. Great service, great doctor!

I love this group even more now than I did before I lost a front tooth just hours before I needed…read moreto be at the airport for a very important trip- YIKES! I called them and they got me in immediately, where x-rays determined that it was only a crown with a root canal. The dentist came up with a plan to cement my crown back in, but they didn't stop there. The dental assistant basically dropped everything to make 2 dental trays to house the tooth in case it fell out during my trip! I was able to pick up the trays on the way to the airport. I couldn't ask for a more caring, compassionate staff.

Dr. Horton and the staff are wonderful. I've been going to SLD for quite a while now. They are…read moreprofessional, polite and friendly & take time to meet their patients' needs, checking to make sure I'm comfortable or need anything. I will continue to recommended them to family, friends and neighbors whenever asked. They're are also very knowledgeable & offer options for treatment whenever available. If you're looking for anew dental team give them a call!

Dr. Deore has been very kind with my family's care. She is compassionate and discusses treatment…read moreoptions thoroughly.

I was a patient for over 4 years, and I was satisfied with the basic scheduled cleanings. It was…read morewhen I had to have any procedure above, where it was evident the staff and Dr. Deore have very limited potential. My first unpleasant experience was when I had a cap done on a molar. During the procedure the nerve was not "deadened" enough! I screamed in pain and was very upset! I was given another shot in the area, but it was a horrible experience! (Let me put my pain threshold in perspective, I motocrossed for over 23 years and broke the following (collar-bone, left-wrist navicular, L5-Lumbar vertebrae). That pain was an 11 out of 10! My last experience was choosing to opt to do a composite veneer on my top-left-front tooth which was chipped (I chose this option because it was not covered by my insurance). To be fair, I was really happy right after the procedure of the whole process and result. However, within 2 weeks, while eating a "chicken wing", the veneer broke off, and I was able to save the broken veneer. She did replace the veneer, but not before requiring me to spend an additional un-insured night-time mouth guards. This requires taking molds using a template of the upper jaw and bottom jaw. The templates used during my visit had a "very hard" outer edge. I have "Mandibular Tori" and when the assistant was setting it, the pain was incredible. When I left, I was bleeding from the cut of the mold edge. I paid out-of-pocket for the procedure and molds of over 300 dollars! Dr.Deore and staff scheduled a procedure to replace the veneer at no cost. Within 3 months, the veneer started showing a yellow line where the tooth meets the chipped edge of the veneer! I do not smoke! I drink green tea everday and brush 3-times a day. I do not know where the doctor purchases her products, but I will state this, with conviction, avoid "Coppell Smiles" outside of scheduled cleanings.

Great and excellent service all around I'm giving 5 stars really good service. thanks a lot staff.read more

People are great Dr Camp is wonderful. He is attentive, careful and explains what he doing and why…read more He did fillings for a receding gum line, which costs less and less recovery time than gum surgery. It's good for 5-10 years. At age 77 less pain and recovery time is a plus. I was getting ready to go on vacation and minimal recovery time was a plus. My brother told me about his recovery from gum surgery and I don't have time to mess with that. New doctor good experience.

Dr Lee is very attentive and knowledgeable, the quality of care is always excellent as is the…read moreoffice experience.

Dr Lee and Evergreen Dental changed my life. His expertise and attention to detail, gave me my…read moresmile back. It was a great experience. Dr Lee made sure I was happy with the final results. I am very proud of my new smile and grateful to have met Dr Lee. Thank you Evergreen Dental!