She has been my doctor for 20 years, she is not through like she used to be, routine visit,…read morecondescending when I asked questions, asked me whos the doctor here? Didnt give me a next appointment as usual, rushed me out of the exam room before doing a test on my heart which I never got results for! Not on portal either. If I call they charge so not doing that. Found myself rushed to the exit without bloodwork slip, no mammogram appointment slip, cant pay my copay like I used to. Kiosks for check in are great idea but how about figuring them out first, epic fail. Do yourself a favor, find a doctor who cares, done here.

Accurate information but not enough time spent listening. Unhappy to address new problems .read more

Just had the rudest interaction with a patient 'advocate' at this office. (Beth) She was short,…read morerude, and impatient. I cannot remember the last time I've been spoken to in such a rude manner. Switching doctors immediately.

This is no longer a "family" practice, rather than another business hungry provider. After 5 days…read moreof asking a question about a medication refill and being completely ignored, I finally received a "no" with an extremely passive aggressive and degrading phone conversation with a medical assistant. I have had multiple occasions of passive aggressive communication or no communication at all with this provider. After struggling with light-headedness and migraines for a week, I went in for a 5 minute conversation with no tests or solutions. The doctor insisted it was a "hangover" when I've never really drank alcohol in my life. I wasn't informed on my insurance coverage change, and this 5 minute conversation was $60. I had an odd physical injury being hit with a golfball, and I could hear nurses speaking about my situation and laughing outside the room. Made me feel bad and uncomfortable for asking for a female doctor for my first Pap smear. I schedule visits only to be seen weeks later, and never with my primary doctor. My entire family, friends, and co workers have all switched from this provider as these experiences are widespread. This practice has turned into a money-focused business. There is no family-feel when receiving care.

From my experience personally and with family members, Munson Family Practice Center has been…read moregreat. It's a busy clinic but the front office staff, medical assistants, residents and attending physicians have always been personable and caring, attentive and thorough. The wait, to be roomed, has been anywhere from 3 to 20 minutes (longer if the patient before has complex health issues or an urgent condition) but it's not bad. The staff have been helpful with referrals to various community resources. This is a community focused environment where everyone is respected regardless of their life orientation or skin color.

Munson Family Practice should NOT present themselves as a…read morepatient center medical home ! They do NOT care about their patients at all! My husband is not a seeker never been on a pain regimen never asked for pills. HE STILL DOESN'T ASK FOR PILLS!!!! He's asks for help. A consult by a specialist, surgery options anything. They call themselves doctors? Physical therapy is not a fix all. A monkey knows stretches loosen The body! No kidding!! But when you're injury Is so bad going to therapy causes the pain to be so intense you know have to call in to work that day! Option #2 Flexeril (sedating muscle relaxants) Now take three of these a day they say! Well what about his job and his customers safety! He drives an 8000 pound machine in The same area as hundreds of people including small children are walking and shopping, trusting that the man behind the wheel is sober minded and aware of his surroundings. How the hell is he supposed to support his family?? He has to risk everything while he suffers through the pain. He has no choices no options and no hope! Thank you Munson Family! This is what your patients lives look like! And hes not alone I know of 100s in my husband's situation. To all of you narcotic abusing wastes of space a huge that k you to you for destroying not only your life and provably your kids too but the innocent t people with real injuries that go without because of your neglect to be honest and decent humans.

We are seasonal residents ,live down South in the winter.My wife was having severe back pain…read more.Attempted to get an appointment here for an evaluation .Receptionist was rude ,treated us like we were drug addicts and refused to schedule an appointment.Also indicated they would want to bill a full consult. I would avoid this place like the plague.

Dr Burke was awesome. He was my Dr for 26 yrs at Thirlby Clinic. Now, with the new guy, I was…read moredropped as a patient for wanting to discuss some issues. These people are ego maniacs. Sad