They want you to blindly apply to homes. Cannot complete a personal walk through before they want…read moreyou to throw money into their fees. I went by one of their rentals posted on zillow and it had broken windows?! Someone has been breaking into the home they are wanting people to be SERIOUS applicants for, but cannot care to keep up with the property. Applications are not free?! Sharon Shotwell does not care about her properties and had the audacity to ask why I am contacting them if I am not interested - clearly I was before finding out you all could care less that the properties you all have online that someone would be living in are being vandalized! So because I changed my name on Google that means that I'm not a real person because I made an anonymous name that is now an option on Google?? at this point you have now harassed me by sitting here and saying that I'm the one that vandalized the property when that couldn't be further from the truth. Continue going on here and replying a month after the fact creating nothing but issues that's fine. You all want people to apply to homes that are damaged and you get upset when people are in town and actually see the home and the pictures are not what it is not to mention you all can't reply back to anything other than like said saying to apply to a home that you can't see. So yes, I reported you to Zillow and I also contacted pelican properties because it seems like you really don't work for them because any property manager usually doesn't get off before 5 o'clock on Fridays, which you were contacted about the damage to the home before 5 o'clock on a Friday and yes, I thought that was being a good Samaritan. The only contact I got back from you was the next week saying oh well "why do you want to see the house if the window is broken?" Really?! not even A thank you for letting me know or apologies that you rode by our house and it was like that. Reported to whoever you want because I have eye witnesses that it wasn't me who damaged this home. I pulled up to the location. I got your number off the sign because of course that wasn't on Zillow because you don't want anybody contacting you. You just wanna make money off the application fees quite disgusting that this is how trying to find a home nowadays is. Karma is nothing but real girl so continue putting people who are doing nothing but trying to look for homes through all of this crazy nonsense.

I have to agree with other reviewers. Once we were able to get ahold of someone on the phone she…read morewas extremely curt and downright rude. Our 18 year old son, a senior in High school, was recently diagnosed with lymphom/lekumia and we were looking for a place to rent closer to MUSC because he is currently inpatient undergoing chemo treatment and we live out in Cane Bay. We asked if we had to fill out the application form for our son in order to see the property. There was no humanness or concern. Just a flat "everyone over 18 must fill out the application" response. Seems like $195 non refundable application fee for mom, dad, and son is quite steep to just get an appointment to view the home. An online video is not the same as viewing the property and feeling the space in person to see if it will work for our needs during this extremely difficult time for our family. So sad so many businesses have fallen by the wayside when it comes to customer service and compassion for humanity. Truly hope you and your families never have to experience what our family is going through during this challenging time as we support our son as he battles stage 4 T-Cell Acute Lymphoblastic Lymphoma/Leukemia. I can assure you that this is not a scam as we are literally at MUSC right now on the 10th floor with our son. We hope that other potential renters also see this note and lend a heed of caution to doing business with this rental company. I cannot stress what a difficult time this is for our family. Sorry that the devastating news of our son's diagnosis on April 17 seems like a scam to you and your company. But I cannot stress assure you that this is a very real and scary situation for us. We are literally trying to find housing close to the hospital so we can have a place to cook meal and do laundry while our son is inpatient receiving chemotherapy on the 10th floor of the MUSC Shawn Jenkins Children's Hospital (cancer and blood disorders). We would be more than happy to provide you with all of our medical documentation from his team of oncologists here! WOW ABSOLUTELY UNBELIEVABLE how cruel this world has become!

Unbelievably horrible experience renting from Boneworks - DO NOT give these people your money. Day…read more1 I walked into a dangerous roof leak through an electrical light - was a total fire hazard! Thousands of dollars in damage and they will not pay a dime. They also didn't help pay for a hotel, storage, moving costs...they think that giving my security deposit back was above and beyond...They are now withholding rent money that was paid PAST the day they terminated my lease. But wait there's more... the day I discovered the damage, the real estate agent Kyle also did a walk through of the unit with a prospective buyer and somehow missed my soaked mattress, rug and the dead lizard on the floor? Both Hamilton and Kyle have been more than unresponsive - they've just straight ignored me. I have emailed the company and Hamilton multiple times and gotten zero response. This company is negligent, unethical and honestly just straight cruel - do not, I repeat do not trust them.

Never in my 7 years of living in Charleston have I dealt with a property management company as bad…read moreas Boneworks. Extremely unresponsive company and very rude. They could care less about their tenants. Upon moving in, our house was infested with fleas, missing electrical sockets, broken kitchen moldings, dirty bathrooms and windows, a broken door, dirt caked on the walls. We also had a horrible termite infestation for months to the point where they would be crawling on us at night or get into our belongings. Numerous work orders were placed and texts were sent to address these issues. These requests were not even completed a year later. The house still has a termites, flea issues and black mold. Kyle and Vinny are the most unresponsive, unorganized property managers, spending too much time posting listings on Facebook instead of handling their current tenants needs. The ceiling in my bedroom in started to continuously leak and damaged my belongings, they seemed to care less about this issue. I just had a serious surgery and couldn't do anything to stop the leaking. I tried contacting them over a 2 month span to address this issue, but my phone calls, texts, and emails were ignored. Eventually, after months of pleading they finally fixed it, blaming the delay on the landlord. They could care less about their tenants, they only want your money and to have their properties filled. I'm so glad I'm no longer a tenant with them. Avoid at all costs.