Over $16,200 paid in 5+ years -- yet when I moved out just 4 days into a new month, the owner Karina refused to prorate and wouldn't even speak directly with me.
I believe my wife has rented from Coppertop Storage for over 5 years, which would be more than $16,200 in fees. I called today to say I'm moving out less than 24 hours after I was charged for the coming month. I had called yesterday but got a voice mail. Since I'm moving out 4 days into the new month I asked whether it could be pro rated. Their contract says prorating entering is at the owner's discretion, so I reasonably expected they'd follow the golden rule on exiting. Instead, the owner Karina refused. She apparently wouldn't even speak with me, leaving her administrator, a nice guy, to deliver her hard "no."
For what they call premium rates, the experience is far from premium. Lights inside frequently shut off mid-move, the dolly/cart is often missing or hidden, and outdoor lighting at night is dangerously inadequate. Safety, service, and accountability suffer -- all while they charge top dollar.
Do you really want to give your money to someone so high-handed with your property and trust? There are lower-cost, more dependable storage alternatives on Bainbridge.
Compare:
Alternative Facility Address / Notes Phone Key Features / Pros
Bainbridge Self Storage (Urban Storage) 9300 Sportsman Club Rd NE, Bainbridge Island (206) 855-6080 Heated units, boat/RV/auto parking, strong local reputation, active staff
Urban Storage
Reliable Storage - Bainbridge 9551 NE New Brooklyn Rd, Bainbridge Island (206) 842-8781 Heated & non-heated units, well-lit units, 7-day access
Reliable Storage
+1
Storage 98110 6544 Fletcher Bay Rd NE, Bainbridge Island (206) 842-7500 Climate-controlled, indoor/outdoor, good amenities
StorageCafe
Bainbridge North Storage 12715 Miller Rd NE, Bainbridge Island (206) 209-0038 Keypad access, covered loading/unloading, push carts, climate options
Urban Storage read more