The facility and the folks managing are top-notch. We've been storing some of my late parents'…read morefurniture here since March and couldn't be happier with our choice. Safe, secure and heated. Great size choices and excellent communication.

Beware pricing at Reliable storage. when needed they lower unit prices below other rental storage…read moreplaces then raise prices every six to 12 months consistently. Long term renters are penalized while new renters get low prices. In order to get the lower adjusted price they offer the option of moving units which negates the price difference due to the cost of movers. They say they cannot adjust the price electronically. I advise looking for a local family owned storage unit on Bainbridge that doesn't cheat and mislead customers.

Becky at Bainbridge Self Storage is so awesome! Her assistance and support when I upgraded from one…read moreunit into a larger unit in the same location was tremendous! Becky is friendly, professional, intelligent, knowledgeable, kind and dedicated. A kind soul with a great laugh. I am very pleased with my new unit and grateful for some special consideration during my move from one unit to another during a heat wave. The business itself is excellent with a good variety of units to choose from at a variety of price points, special offers and pre-pay discounts. Another staff shout out to Isabelle who set up my original booking and gave me a tour of the new unit before I settled on it. Great teamwork all around, super community spirit and how could I forget to mention a most excellent candy bowl as well as free treats for your cat or dog! Thank you Bainbridge Self Storage!

UHAUL rental We…read morerent trucks probably a few times a year and have used this location three times. They are among some of the worst for customer service, and not reliable. First time I ordered a ten foot truck, called to tell them I would be by a little later than anticipated to pick up, was told they don't have the truck I reserved. Long story short, I found out on the DAY I was to pick it up that that didn't have it. Nobody made any effort to inform me that my reservation could not be fulfilled. This left me scrambling for a last minute truck that could be driven on mountain roads with narrow switchbacks. (POULSBO location has all the trucks and the people who run it are sweet and amazing. I highly recommend.) Next time my husband ordered one from here and no issue. Third time, I returned it and the woman was again rude and was upset we did not have the "mileage and fuel level" for her. I have been told that it is the responsibility of the dealer to document those numbers, and NOT something the customer does bec of fraud issues. Also, she was very upset the blankets were not folded and the truck was not "swept." I moved one kid to a dorm and there was nothing to sweep. NO rainy season, no dirt, just dorm furniture in a parking lot to unload. There was one piece of plastic bag I neglected to remove. In all my years of renting from U-Haul I have never been asked to fold the blankets we PAID for and returned. I was charged over $100 for the "cleaning fee", which was to fold one blanket (bec we only used ONE to wrap a television) and to pick up one small piece of plastic. I've submitted a claim with U-Haul and I have photos of the truck to prove my point. I always take them in case these things happen and being in the legal profession, is always a good idea. I would never rent here and would never recommend anyone ever rent their truck from here. Maybe they have decent storage lockers?

Over $16,200 paid in 5+ years -- yet when I moved out just 4 days into a new month, the owner…read moreKarina refused to prorate and wouldn't even speak directly with me. I believe my wife has rented from Coppertop Storage for over 5 years, which would be more than $16,200 in fees. I called today to say I'm moving out less than 24 hours after I was charged for the coming month. I had called yesterday but got a voice mail. Since I'm moving out 4 days into the new month I asked whether it could be pro rated. Their contract says prorating entering is at the owner's discretion, so I reasonably expected they'd follow the golden rule on exiting. Instead, the owner Karina refused. She apparently wouldn't even speak with me, leaving her administrator, a nice guy, to deliver her hard "no." For what they call premium rates, the experience is far from premium. Lights inside frequently shut off mid-move, the dolly/cart is often missing or hidden, and outdoor lighting at night is dangerously inadequate. Safety, service, and accountability suffer -- all while they charge top dollar. Do you really want to give your money to someone so high-handed with your property and trust? There are lower-cost, more dependable storage alternatives on Bainbridge. Compare: Alternative Facility Address / Notes Phone Key Features / Pros Bainbridge Self Storage (Urban Storage) 9300 Sportsman Club Rd NE, Bainbridge Island (206) 855-6080 Heated units, boat/RV/auto parking, strong local reputation, active staff Urban Storage Reliable Storage - Bainbridge 9551 NE New Brooklyn Rd, Bainbridge Island (206) 842-8781 Heated & non-heated units, well-lit units, 7-day access Reliable Storage +1 Storage 98110 6544 Fletcher Bay Rd NE, Bainbridge Island (206) 842-7500 Climate-controlled, indoor/outdoor, good amenities StorageCafe Bainbridge North Storage 12715 Miller Rd NE, Bainbridge Island (206) 209-0038 Keypad access, covered loading/unloading, push carts, climate options Urban Storage

From the owner: Self storage solutions are available in Bainbridge Island, WA, at Coppertop Storage. We have…read morestorage units available for reservation for those moving, renovating, or simply decluttering. Find ways to free up space when you view our selection of storage online today.

I LOVE Reliable Storage in the Bremerton area. The people that work here are amazing individuals…read more Brian, at the Military Road site was always awesome to me and Craig, at the Fairgrounds Road location went above and beyond his call of duty to support me. I love that they are always there on site, to make sure everything is safe and I feel so comfortable knowing they are always there for my storage and moving needs and will do everything they can to help!

Greg helped me after hours I broke my key in the lock and couldn't leave my storge because it was…read moreunlocked, he gave me a free lock for my storage thank goodness he went above and beyond to help me.

A great storage place. Very military friendly ! Jim was fantastic from getting me the appropriate…read moresize unit, to making sure my autopay was set up properly prior to my deployment. They also offer a moving truck for move in and if you are military you may request one for moving out as well. The process was seamless all the way until my move out date. It's a gated keypad storage site with indoor and outdoor units. I stored my things for an entire deployment no ruined items in my outdoor unit also no bugs in my things ! 5 stars for sure !

I had a unit at this location for more than 8 years, which I left only because I moved out of…read morestate. I would recommend this location to anyone who needs to store things. I've had both indoor and outdoor access units and I would recommend both. They are all climate controlled and carefully insulated (and bug-proofed) to protect your property. I had to leave the state for an extended period and came back to a unit still perfectly intact with only a few spiders living near the door. No mildew on boxes, no humidity-warped papers, nada. The location is very secure with keypad code access, full CC camera system, and managers that live on-site. You have access from 6am-9pm 7 days a week whether the office is open or not and there is a bathroom at the office during working hours. The people are fantastic and they do automatic payments for units.

Excellent value for a secure, large unit with temperature control. The biggest reason to go with…read morethem is their security. The owners live on site and do a great job with security. Which does mean you have to follow the rules, but what you get is the peace of mind that your unit is safe from theft or damage. Accessing the unit is easy, the bay is huge, the elevators are large, and I've never had to wait on someone else to access my unit. They have a bunch of dollies on site and their shop is very fairly priced if you need a lock, boxes or packing material. The building is gated making it even more secure. I highly recommend this place especially if your items are valuable or would benefit from temperate control.

I recently moved out after renting a large storage unit from Peoples Storage for a year. I was in…read moreand out of the facility quite a bit as I moved stuff around. The facility is clean and bright, climate controlled, and the elevators were never out of order and there were always carts available. Move-in and move-out were hassle-free, and the folks who manage it are really, really nice. This is a really local facility, and it shows. Overall, I can't imagine a better storage experience!

We had our RV outside with power for 5 years, no issues, very good. Gated and secured, nice to…read morehave the dump station and area to wash. I would use them again if we get another RV. The area we were at had no sign of rodents at least for us.

I will only use reliable, multiple locations always convenient where i need them, staff is…read morefriendly helpful and always available. Clean facilities, restroom available at the site provides peace of mind when spending extended periods loading or unloading. Move in truck is more than convenient and a great value. No reason to ever store anywhere else. Thank you reliable!

Took some items to their storage facility and met the employees. Very friendly and clean. Family…read morerun business.

Clean units/grounds and such a wonderful staff! I would absolutely recommend this place to any of…read moremy family members looking to rent a storage unit. The staff truly goes the extra mile to ensure their customers are taken care of and all of their concerns are addressed.