The people who work here are very nice and extremely helpful! Fair pricing and when I need to get…read moreanother storage facility I will be going back to them. I went there on a holiday to start moving my stuff out and broke the key off in my lock. The lady who works there technically was not working but was more than willing to go out of her way to help me fix the issue. Pick this place over any in the area!

I LOVE Reliable Storage in the Bremerton area. The people that work here are amazing individuals…read more Brian, at the Military Road site was always awesome to me and Craig, at the Fairgrounds Road location went above and beyond his call of duty to support me. I love that they are always there on site, to make sure everything is safe and I feel so comfortable knowing they are always there for my storage and moving needs and will do everything they can to help!

Just wanted to say how great these folks are. There was a mixup in the U-Haul.com corporate…read morescheduling system which resulted in our reservation being cancelled and this local U-haul shop went way out of their way to make sure we had a truck available for our move. A big thank you to the folks at Bainbridge Self Storage!!

Becky at Bainbridge Self Storage is so awesome! Her assistance and support when I upgraded from one…read moreunit into a larger unit in the same location was tremendous! Becky is friendly, professional, intelligent, knowledgeable, kind and dedicated. A kind soul with a great laugh. I am very pleased with my new unit and grateful for some special consideration during my move from one unit to another during a heat wave. The business itself is excellent with a good variety of units to choose from at a variety of price points, special offers and pre-pay discounts. Another staff shout out to Isabelle who set up my original booking and gave me a tour of the new unit before I settled on it. Great teamwork all around, super community spirit and how could I forget to mention a most excellent candy bowl as well as free treats for your cat or dog! Thank you Bainbridge Self Storage!

A great storage place. Very military friendly ! Jim was fantastic from getting me the appropriate…read moresize unit, to making sure my autopay was set up properly prior to my deployment. They also offer a moving truck for move in and if you are military you may request one for moving out as well. The process was seamless all the way until my move out date. It's a gated keypad storage site with indoor and outdoor units. I stored my things for an entire deployment no ruined items in my outdoor unit also no bugs in my things ! 5 stars for sure !

Great place to store your things that you may not use all the time so that you don't clutter your…read morehome or apartment. The place has a security gate that you access with a code and is accessible till 9pm, 7 days a week. The place is very clean and seems very secure and they have an on site person to keep an eye on things. I would recomend this place.

New facility on Bainbridge provides climate controlled, secure storage of various sizes including…read morelarger business units. good rates, excellent customer service!

From the owner: Offer the only secure inside climate controlled Vehicle, Boat, RV and Trailer storage on Bainbridge…read moreIsland.

I rented a unit to store another person's things that I needed out of my life, and later went in to…read moretell the staff there that I wanted to close my account and wash my hands of it. The man on duty was very understanding and accommodating, offered to toss what was in the unit at the end of the month so I wouldn't have to do it, kept one backpack with personal papers so the person could come back for it within the next six months, and generally said that he'd take care of everything. Very impressed.

Amazing staff ! The faculty is kind of old but extremely well maintained ! I absolutely love that I…read moredecided to store with them. I am a very satisfies customer. Thanks

Over $16,200 paid in 5+ years -- yet when I moved out just 4 days into a new month, the owner…read moreKarina refused to prorate and wouldn't even speak directly with me. I believe my wife has rented from Coppertop Storage for over 5 years, which would be more than $16,200 in fees. I called today to say I'm moving out less than 24 hours after I was charged for the coming month. I had called yesterday but got a voice mail. Since I'm moving out 4 days into the new month I asked whether it could be pro rated. Their contract says prorating entering is at the owner's discretion, so I reasonably expected they'd follow the golden rule on exiting. Instead, the owner Karina refused. She apparently wouldn't even speak with me, leaving her administrator, a nice guy, to deliver her hard "no." For what they call premium rates, the experience is far from premium. Lights inside frequently shut off mid-move, the dolly/cart is often missing or hidden, and outdoor lighting at night is dangerously inadequate. Safety, service, and accountability suffer -- all while they charge top dollar. Do you really want to give your money to someone so high-handed with your property and trust? There are lower-cost, more dependable storage alternatives on Bainbridge. Compare: Alternative Facility Address / Notes Phone Key Features / Pros Bainbridge Self Storage (Urban Storage) 9300 Sportsman Club Rd NE, Bainbridge Island (206) 855-6080 Heated units, boat/RV/auto parking, strong local reputation, active staff Urban Storage Reliable Storage - Bainbridge 9551 NE New Brooklyn Rd, Bainbridge Island (206) 842-8781 Heated & non-heated units, well-lit units, 7-day access Reliable Storage +1 Storage 98110 6544 Fletcher Bay Rd NE, Bainbridge Island (206) 842-7500 Climate-controlled, indoor/outdoor, good amenities StorageCafe Bainbridge North Storage 12715 Miller Rd NE, Bainbridge Island (206) 209-0038 Keypad access, covered loading/unloading, push carts, climate options Urban Storage

From the owner: Self storage solutions are available in Bainbridge Island, WA, at Coppertop Storage. We have…read morestorage units available for reservation for those moving, renovating, or simply decluttering. Find ways to free up space when you view our selection of storage online today.

Doing business with Reliable Storage could not have been any easier from start to finish,…read moreespecially in COVID times, the whole process was done over the phone and electronically. Laurie was especially helpful and friendly in getting me the storage unit size we needed. The instructions were easy to follow, and the facility itself is very clean with good signage. When I was ready to move out, all it took was a phone call. They even called me the next day after doing their rounds to confirm I was finished. Great customer service and follow-up - I would definitely recommend Reliable Storage!

We had such a wonderful experience! We packed our house up to sell and lived in a rental as we…read morewaited for our new house to be ready. We kept 80% of our belongings here for 3 months. It was safe. The team was super professional, so kind and helpful and went above and beyond to provide excellent customer service. Highly recommend!

Reliable is an ironic name. I am locked out my unit because the company they use for the door…read moresecurity hasn't come to fix them. No manager on site. No one with a key to let us in. No idea when they will get fixed. Luckily "they escalated the concern" Wow I would hate to go into my presentation tonight empty handed if I didn't have that assurance. UNACCEPTABLE SERVICE. UNCARING REMOTE MANAGERS. You are better off down the street where they care and their units work.

Took some items to their storage facility and met the employees. Very friendly and clean. Family…read morerun business.

I went into Narrows Self Storage on Friday the 14th to get information about renting a unit that I…read moreneeded for a move on the 23rd. I was given a reservation and told that they'd call me on the 21st, or I could come by on the 22nd to rent the unit. When no one called on the 21st, I came by on the 22nd and was told that my reservation had expired and the unit size I needed was now unavailable. When I tried to investigate what other sizes or options were available, I was told that they didn't want to rent to me because they had seen my car in the parking lot and they didn't want renters "hanging around." (my house is literally right next to the storage location.) When I asked to speak to the manager, the clerk refused to allow it. Their units must be nice because this is the most laughably unacceptable customer service I've ever received in any situation. In 20 minutes I got a larger unit at Public Storage for $100 less per month and nothing but smiles and polite service to go along with it.

Such a nice clean new storage facility! They are so easy to work with and the 10% military discount…read moreis such a great perk, especially for our area!