Becky at Bainbridge Self Storage is so awesome! Her assistance and support when I upgraded from one…read moreunit into a larger unit in the same location was tremendous! Becky is friendly, professional, intelligent, knowledgeable, kind and dedicated. A kind soul with a great laugh. I am very pleased with my new unit and grateful for some special consideration during my move from one unit to another during a heat wave. The business itself is excellent with a good variety of units to choose from at a variety of price points, special offers and pre-pay discounts. Another staff shout out to Isabelle who set up my original booking and gave me a tour of the new unit before I settled on it. Great teamwork all around, super community spirit and how could I forget to mention a most excellent candy bowl as well as free treats for your cat or dog! Thank you Bainbridge Self Storage!

UHAUL rental We…read morerent trucks probably a few times a year and have used this location three times. They are among some of the worst for customer service, and not reliable. First time I ordered a ten foot truck, called to tell them I would be by a little later than anticipated to pick up, was told they don't have the truck I reserved. Long story short, I found out on the DAY I was to pick it up that that didn't have it. Nobody made any effort to inform me that my reservation could not be fulfilled. This left me scrambling for a last minute truck that could be driven on mountain roads with narrow switchbacks. (POULSBO location has all the trucks and the people who run it are sweet and amazing. I highly recommend.) Next time my husband ordered one from here and no issue. Third time, I returned it and the woman was again rude and was upset we did not have the "mileage and fuel level" for her. I have been told that it is the responsibility of the dealer to document those numbers, and NOT something the customer does bec of fraud issues. Also, she was very upset the blankets were not folded and the truck was not "swept." I moved one kid to a dorm and there was nothing to sweep. NO rainy season, no dirt, just dorm furniture in a parking lot to unload. There was one piece of plastic bag I neglected to remove. In all my years of renting from U-Haul I have never been asked to fold the blankets we PAID for and returned. I was charged over $100 for the "cleaning fee", which was to fold one blanket (bec we only used ONE to wrap a television) and to pick up one small piece of plastic. I've submitted a claim with U-Haul and I have photos of the truck to prove my point. I always take them in case these things happen and being in the legal profession, is always a good idea. I would never rent here and would never recommend anyone ever rent their truck from here. Maybe they have decent storage lockers?

A great storage place. Very military friendly ! Jim was fantastic from getting me the appropriate…read moresize unit, to making sure my autopay was set up properly prior to my deployment. They also offer a moving truck for move in and if you are military you may request one for moving out as well. The process was seamless all the way until my move out date. It's a gated keypad storage site with indoor and outdoor units. I stored my things for an entire deployment no ruined items in my outdoor unit also no bugs in my things ! 5 stars for sure !

Great place to store your things that you may not use all the time so that you don't clutter your…read morehome or apartment. The place has a security gate that you access with a code and is accessible till 9pm, 7 days a week. The place is very clean and seems very secure and they have an on site person to keep an eye on things. I would recomend this place.

New facility on Bainbridge provides climate controlled, secure storage of various sizes including…read morelarger business units. good rates, excellent customer service!

From the owner: Offer the only secure inside climate controlled Vehicle, Boat, RV and Trailer storage on Bainbridge…read moreIsland.

Amazing staff ! The faculty is kind of old but extremely well maintained ! I absolutely love that I…read moredecided to store with them. I am a very satisfies customer. Thanks

The service here is wonderful! They are very understanding to everyone unique situations and runs…read moreas business as it should. Security cameras and locks and gates, everything you could need for a peace of mind for your belongings! Their prices are cheaper by comparison to all the competitors near by. I would definitely recommend.

Over $16,200 paid in 5+ years -- yet when I moved out just 4 days into a new month, the owner…read moreKarina refused to prorate and wouldn't even speak directly with me. I believe my wife has rented from Coppertop Storage for over 5 years, which would be more than $16,200 in fees. I called today to say I'm moving out less than 24 hours after I was charged for the coming month. I had called yesterday but got a voice mail. Since I'm moving out 4 days into the new month I asked whether it could be pro rated. Their contract says prorating entering is at the owner's discretion, so I reasonably expected they'd follow the golden rule on exiting. Instead, the owner Karina refused. She apparently wouldn't even speak with me, leaving her administrator, a nice guy, to deliver her hard "no." For what they call premium rates, the experience is far from premium. Lights inside frequently shut off mid-move, the dolly/cart is often missing or hidden, and outdoor lighting at night is dangerously inadequate. Safety, service, and accountability suffer -- all while they charge top dollar. Do you really want to give your money to someone so high-handed with your property and trust? There are lower-cost, more dependable storage alternatives on Bainbridge. Compare: Alternative Facility Address / Notes Phone Key Features / Pros Bainbridge Self Storage (Urban Storage) 9300 Sportsman Club Rd NE, Bainbridge Island (206) 855-6080 Heated units, boat/RV/auto parking, strong local reputation, active staff Urban Storage Reliable Storage - Bainbridge 9551 NE New Brooklyn Rd, Bainbridge Island (206) 842-8781 Heated & non-heated units, well-lit units, 7-day access Reliable Storage +1 Storage 98110 6544 Fletcher Bay Rd NE, Bainbridge Island (206) 842-7500 Climate-controlled, indoor/outdoor, good amenities StorageCafe Bainbridge North Storage 12715 Miller Rd NE, Bainbridge Island (206) 209-0038 Keypad access, covered loading/unloading, push carts, climate options Urban Storage

From the owner: Self storage solutions are available in Bainbridge Island, WA, at Coppertop Storage. We have…read morestorage units available for reservation for those moving, renovating, or simply decluttering. Find ways to free up space when you view our selection of storage online today.

We had such a wonderful experience! We packed our house up to sell and lived in a rental as we…read morewaited for our new house to be ready. We kept 80% of our belongings here for 3 months. It was safe. The team was super professional, so kind and helpful and went above and beyond to provide excellent customer service. Highly recommend!

Doing business with Reliable Storage could not have been any easier from start to finish,…read moreespecially in COVID times, the whole process was done over the phone and electronically. Laurie was especially helpful and friendly in getting me the storage unit size we needed. The instructions were easy to follow, and the facility itself is very clean with good signage. When I was ready to move out, all it took was a phone call. They even called me the next day after doing their rounds to confirm I was finished. Great customer service and follow-up - I would definitely recommend Reliable Storage!

Took some items to their storage facility and met the employees. Very friendly and clean. Family…read morerun business.

Reliable is an ironic name. I am locked out my unit because the company they use for the door…read moresecurity hasn't come to fix them. No manager on site. No one with a key to let us in. No idea when they will get fixed. Luckily "they escalated the concern" Wow I would hate to go into my presentation tonight empty handed if I didn't have that assurance. UNACCEPTABLE SERVICE. UNCARING REMOTE MANAGERS. You are better off down the street where they care and their units work.