horrible appointment time schedule you can schedule for 4:00 o'clock and they will check your pet at 5:00 oclock. if you have any plans with 2 hours of your appointment good luck. appointments don't mean anything to them. read more

I would like to share my fantastic experience at Coquitlam Animal Hospital! The receptionists there are incredibly kind and helpful, and the veterinarian is a true professional. I was particularly impressed that one of the receptionists came out to me when I parked far away to pick up my French Bulldog, Coco. I really appreciate this thoughtful gesture, as it made our situation so much easier.I'm very glad I found this clinic, and I will definitely be bringing Coco here from now on. Until now, I had been taking her to another veterinary clinic, but unfortunately, the staff there was not very friendly. The veterinarian was fine, but the receptionists were quite rude and unfriendly.In contrast, Coquitlam Animal Hospital is beautiful, modern, and clean, and the prices are reasonable as well. I am grateful for the fantastic care, and I confidently recommend this clinic to everyone! read more

DO NOT GO！！If you come from a multicultural background, English is not your first language, or if you are not familiar with animal healthcare: Please take a moment to read my experience, and you'll understand why Coquitlam Animal Hospital is a place you must avoid. For three days, I've been searching for a new vet for my cat friend after a traumatic experience at Coquitlam Animal Hospital. I've cried for two nights, unable to sleep because of the doctor's threats and accusations. My cat friend doesn't understand why, after a simple visit to the vet, I seem more hurt than he is. I took my cat friend for an annual check-up because he had been eating and drinking more and using the litter box more frequently. However, Dr. Nenad Paunovic employed layers of sales tactics. I struggled to escape the financial trap, managing to downgrade the $700 exam plan to $300, but the drastic difference made me unable to trust him entirely. After a long wait, he informed me that my cat friend had unfortunately been diagnosed with diabetes. However, their overpriced charges for insulin and their hostile reaction to my hesitation made it impossible to accept treatment for my cat friend in such a biased and discriminatory environment. I just wanted to find a graceful way to leave, but they twisted my reasons against me, exploiting my mother's language barrier to judge us harshly in that sealed room. He knew I couldn't argue back, neither in medical terms nor in English. Within his comfort zone, he exploited language traps and threatened me with accusations of animal abuse. I don't know what tragic experiences Dr.Nenad Paunovic had in the past that twisted his sense of right and wrong so severely. He said: "I know you won't pay to treat your cat. If you don't pay, I'll report you to the xxxx" "My time is precious" The implication is that if we don't get treatment here, even if we've paid for the exam, we're still abusing my cat. ***On one side, there's a licensed vet and his silent staff; on the other, there's helpless me and my non-English-speaking mother. In their kingdom, whose side would justice stand on? ***What's even more terrifying: How many others like me, with English as a second language and unfamiliar with animal healthcare, have faced his psychological abuse? ***As an animal doctor, he treats minority groups this way--how does he really treat the animals? He carried himself with an air of superiority, provoking and attacking me from his comfort zone. Though he seems appeared polite and professional, he was like a blunt needle that pierced my heart. It was clear he had mastered this technique. I'm not familiar in veterinary medicine, I just wanted to do some research. If my cat truly has diabetes, he needs correct and effective long-term treatment and a trustworthy doctor. Yet this vet didn't stop tormenting me after I left his clinic. He deliberately slandered me in the exam report, making it impossible for me to seek help from another hospital with a $340 report that brings only shame. Aren't they mentally abusing both the cat and me, the cat's friend? The vet, under the guise of "caring for cat," wrote defamatory comments about me in the report notes, causing other hospitals to misunderstand me and trapping me in an endless cycle of clearing my name. The wasted time is also a form of harm to my cat friend. I don't understand why being rational and cautious is considered a crime. Is it because I'm an Asian woman that I'm expected to be a submissive Madame Butterfly? The only person who apologized to me, a female staff member, later sent me a non-replicable report filled with humiliating remarks. When I looked back and saw her last name was the same as the vet's, I laughed with tears in my eyes. It turns out the money wasn't spent on my cat friend --it was spent on myself. I paid for a complete psychological torture package. By the way, I've been a loyal client at this hospital since 2022, spending nearly $4,000 on my cat friend's exams and dental care. Isn't that ironic? read more

I already was fond of this establishment, but this previous week's events demand an update. On Tuesday my precious cat "Miss P" experienced kidney failure. She was falling over, her 3rd eyelids were showing in sunken eyes while she drooled and cried. It was devastating. My family feared that perhaps we had reached the end of a journey. I rushed in without an appointment and the staff quickly assisted us. When the suggested treatment exceeded my budget, I was heartbroken and crying - fearing that my circumstances were endangering the life of my loyal companion. Dr. Paunovic, Karen, Niko, Shannon, Danielle and Chris treated me with dignity and helped me to find treatment that I could afford. They were patient and hugely accommodating. Yesterday, Chris taught me how to give sub-q injections of fluid to help Miss P cope with the renal disease. I arrived to find renal medicines and food that someone had donated to us! (Tears again - smile. Human kindness rules!) The generosity, knowledge and quick action of Coquitlam Animal Hospital has meant that Miss P is now bright-eyed and playful once again. Thank you is not sufficient but hopefully this review will help other's find their way to the fabulous care available here. read more

Coquitlam Animal Hospital - Warm blanket put over Miss P as best treatment plan organized. - Veterinarians Near Me - Coquitlam, British Columbia

I want to thank the amazing team of dedicated and big hearted people that work at this Animal Hospital! Everyone here is so helpful and genuinely care for the well-being of your pet. My family recently welcomed a new puppy to our crazy life. So far its been an amazing journey but as responsible owners we got all our pup her shots, deworming, rabies etc. Our Penny was reaching adult puppyhood and we wanted to get her spayed, as there are enough dogs in the world. They doctors and vet techs here, made extra precautions that Penny was healthy and ready for her big surgery. Blood work was done and we had to wait some extensive time to make sure her liver enzymes were back to normal before another blood test. Fast forward to a few months later Penny has her first heat and we has to wait by doctors orders until that was well out of her system. Its been a rollercoaster of a ride and each tech and both Doctors have been amazing for support. Penny had some minor complications due to her activeness, simple due to her breed and age! Dr.Briggs and Dr.Paunovic were accommodating to any extra treatment to help her recover. If we ever had any questions they were more then willing to answer them. We were never once charge extensively and each time we brought in Penny for a check up during that time it was always very accommodating. Our Penny LOVES coming to this clinic and bounces off the walls with each person working here. We always recommend this Animal Hospital! Thank you for being amazing people! read more

Coquitlam Animal Hospital - Veterinarians Near Me - Coquitlam, British Columbia

I have been taking Moomoo my little rescue to CAH for a few years and they are pretty awesome! I had her taken in for a dental cleaning appointment and not only service was great, but it was also cheaper than originally quoted. Staff is super friendly and makes Moomoo feel super relaxed. Thank you! read more

I always take both our cats here. The staff is wonderful and knowledgeable. The vets are great with the kitties and always patient and helpful. I would recommend this place to anyone with pets read more

Went in with a friend and their cat . Not impressed at all vet seems to be just in it for money . Sat there while pets where ushered in an out in a rapid succession, more like a conveyer belt thank a kind , caring compassionate vet . Barely spoke to us . Was not kind , kind of manhandled the cat . 600.00 later for constipation?!? pushed purchasing vet food on everyone that came in . Front end staff was polite the office manager however I found rude , abrasive and unwilling to discuss issues we had . I too am looking for a vet unfortunately after this fiasco neither one of us will be back . read more

This is going to be a long and detailed review... I came to CAH to seek a second opinion regarding putting my 14 year old Cocker Spaniel, with array of medical conditions including epilepsy, under GA for some urgent dental procedures (non-stop bleeding from gums/teeth). I was supposed to send my dog, Kiyo, in for the surgery at another animal clinic the next day but given only 30% chance of waking up from the anesthesia, the odds are harrowingly low. I called a few other clinics explaining my situation and finally Joanne from CAH, who took the call, was sympathetic and able to schedule Kiyo in for a same day consultation. So we went, and were warmly greeted by the friendly front end staff. I was quickly ushered into the consultation room and Rose, the vet tech, took notes of Kiyo's conditions and medical history. I was seen by Dr Paunovic on time. He carefully examined Kiyo's mouth in my presence (the other clinic took Kiyo into another room and then told me he couldn't even get close to opening her mouth), and studied the blood test results (which was done at the other clinic) and quite opposite with what the other vet suggested, decided that Kiyo is a good candidate for GA. He patiently went through with me the risks vs necessities of this surgery, granted that Kiyo is old and fragile, and addressed all the concerns that I had. He was not pushy and left me to make the decision, an informed one, myself. His confidence and professionalism shone through and I immediately trusted him over the vet at the other clinic. The surgery was set for two days later. On the day of surgery, Erick was there to welcome Kiyo. He was warm, assuring and gentle with Kiyo, and I really appreciate that he did not rush me to "hand over" Kiyo to him. And as he led Kiyo away by her leash, she just followed him along, no signs of stress or anxiety (she is a very anxious dog). That speaks volume of how comfortable she was there. I got a phone call exactly at the time Erick said they would call, to inform me that the surgery went well and Kiyo has woken up! What a huge relief this was! I went to pick Kiyo up about 2 hours later and while waiting inside the clinic, I couldn't helped but to notice how clean the whole place is. There must be a lot of sanitization done because it smelled so clean in there. Then there she was, fully awake, calm and collected when Kilah carried Kiyo out in her arms. My worries that Kiyo might be so hungry, since she fasted the night before, were unfounded because she was very kindly fed by the staff. It almost looked like Kiyo had a great time there! Kilah carefully went through the Dental Discharge Instructions with me and made sure that any questions I had were answered before I leave. When I got home, I found an error in billing, gave them a call, and it was promptly resolved. All in all, I am extremely grateful to Dr Paunovic and his entire team. Every staff member is friendly, professional and most importantly, empathetic. The level of professionalism is top-notch. You can see that they genuinely love and care for your pets. I can't thank the entire team enough for providing Kiyo the best care and treatment. From a 30% chance to a full recovery (as I typed this review), I am forever grateful. Thank you, thank you, thank you! read more

Coquitlam Animal Hospital - Kiyo fell into deep sleep right after returning home. - Veterinarians Near Me - Coquitlam, British Columbia

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Had to take my cat in because of a high fever. I called the night before and got incredibly useful information and was able to make an appointment for the first thing next morning. We got there a little early and was able to set up in the exam room. My cat was able to walk around and check the place out. The doctor then came in and did the exam. Because she had a high fever, my cat had to stay overnight on IV. With blood work and an over night stay with meds, the estimated bill was around $500. I was shown her kennel and where she'd be staying. It was her own little private room. I was told I could visit and call to check up on her. Before I left, the receptionist gave me the hours of operation. I called later that afternoon and was given a check up on her status. I felt a bit more relieved. The next morning I called and they gave me a time I could come pick my cat up. Everything went smoothly. The receptionist and vet doctor were all very nice. The cat at the reception is very chill too. I highly recommend this place. Quality service for sure. read more

Coquitlam Animal Hospital - The chill cat at the reception. - Veterinarians Near Me - Coquitlam, British Columbia

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Thank you so much for helping my little dog (Chikh) to be healthy !!! great clinic, excellent service and awesome environment ! galina read more

I have been going there for over25 years 2 dogs and 2 cats Over the years this place has steadily gone down hill Went to put my dog down and it was terrible Anyone know a good vet read more

I couldn't ask for a better vet office for my two babies, GiGi and Chika. Got a call back from the vet if their eating habits are better. Staff are super friendly and helpful. read more

I've been using this place for the last 6 years. It seems pretty decent. Dr. Panovic (sp?) is a very good vet. He's knowledgeable, friendly and seems to care more about the animals than upselling you on stuff you may or may not need. Some of the other vets I've encountered here when Dr. P isn't available... not so much. Sometimes I get scare tactics, sometimes very vague diagnoses. I don't leave feeling all that reassured. I'll rate this place based on my interactions with Dr. P as he's there most of the time. read more

Our Morkie had dental surgery a couple of weeks ago to remove 2 teeth that had broken off with some remaining in gum. He also had a deep cleaning which he needed. I was extremely nervous about the anesthetic but I really didn't have any choice, I didn't want him to have major problems later. He recovered very well and his gums healed quickly. I was very pleased with the care given and was thankful this was where I chose to take our dog. read more

This Dr./new owner is not a good vet. He couldn't even give my cat a pill. He brushed off my concers for $70. He price gouges, charging me over $500 for a spay on my female cat. Be wary, this office used to have wonderful vets who truly cared, that's who these reviews are truly based on. read more

This animal hospital was great and reasonable priced. A new receptionist booked our dog for a examination instead of ear cleaning and ear drops. upon pick up of our dog we were charged a extra $79 for a examination that we did not ask for nor need. I called back to Try to rectify situation and was told since a new inexperienced receptionist booked the appointment that way, they would not reverse the extra $79 charge. I have no problem paying for warranted services but have a hard time throwing money away on something we did not need or request. Needless to say I will be looking for a new clinic/hospital for our furry little friend. Hopefully no one else gets taken advantage like we were. read more

I will not recommend this vet hospital based upon my experience within the past year. I have taken all my pets( except for one) to this hospital location for the past 26 years, and have had full confidence in the care of the previous veterinarians, Dr. Gutteridge and Dr. Briggs. Dr. Briggs unfortunately left last year. Her physical exams were methodical, and complete. Always she would call personally, to inform of, and discuss diagnostic results and implications. She was professional, yet at the same time,she was compassionate and caring... I missed that over the subsequent year... My dear cat died a few months ago... He was older, and had medical problems: a heart murmur, seizures, plus arthritis, but he was actually doing very well and living the life....He was on medication but had regular examinations and blood work. He was at the clinic every month for injections for arthritis. He was seen by the dr. three days before he died... I had no forewarning of his impending death He seemed to be his usual self., even on that day. My cat had seizures lasting a few seconds only...perhaps 5-6 per month. He was prescribed an anticonvulsant, gabapentin which created no problem for several weeks, until two consecutive nights... a few days before my cat died,during which my cat became severely ataxic, and could not walk without falling...hitting the floor or a wall. ..until four hours or so after the dose. I called with my concerns, speaking to a vet tech, and asked if this med could be stopped right away, or if it should be tapered off. I was advised by a vet tech that it was not an opiate and could be stopped right away...as per the vet. I had an appt the next day and spoke with the vet after he examined my cat for a chronic eye problem. He said: Gabapentin is not an opiate. You do not need to taper it off. You can stop it now. Well, the exact opposite is well documented. So why did the vet not know this? I subsequently discovered, that if gabapentin is abruptly stopped, it can precipitate seizures.... as well as status epilepticus. It is documented that in cats with a history of seizures ...abrupt cessation of gabapentin can precipitate status epilepticus,, and furthermore precipitate pulmonary edema. My cat, a couple of days after the abrupt discontinuation of gabapentin... had a 'prolonged' seizure after which he never responded again. He had another seizure en route to the hospital. He died a couple of hours later. The dx: was pulmonary edema. I had called in advance to the hospital, and spoke to a vet tech, so they knew that I was coming, but when I arrived and let them know that we were here, the person at the front desk actually continued talking to the person to whom she was speaking. I had to raise my voice and interject with "Excuse me..." Lest one think that I exaggerate, the neighbour who drove me to the hospital, was with me. . I also heard a staff member make an apology to another patient for their wait...because they had a 'drop-in'. My emergent cat, who subsequently died, was referred to as a 'drop-in.'... Two vet tech's responded to my outreach and concerns regarding the cause of my dear cat's death. However, one was not involved in the case, and the other had limited knowledge of the situation. I thank them for that, but they are not the vet. The vet himself has not had the professional courtesy as yet, to call me to discuss my concerns.... or answer my questions. read more

I am forever grateful for Coquitlam Animal Hospital for all the compassionate, amazing care they are providing for Garfield, our Maine Coone fur baby who came to us as a rescue a year ago from an abusive home. He came to us very overweight and on the cheapest cat food available with lots of signs of trauma. Fast forward a year to the present date, we brought Garfield in because he was vomiting, dehydrated, and panting. Through their experience and ubundant knowledge they were able to determine using blood tests, radiologists, and what was required to pin point the problem was that our precious furbaby was diagnosed with pancreatitis. (Cats can vomit for a wide range of reasons so they were patient and kind in explaining why they needed certain tests to get to the diagnosis with the symptoms that Garfield was going through) He is receiving love from everyone who works there; everybody from the receptionists, to both of the vets, to veterinarian assistants; they are all making sure Garfield is taken care of with lots of pets, love, and outstanding medical care and attention. It's rare to find a place that everyone who works there, shines with great customer service, expertise, and integrity. I would highly recommend this animal hospital to anyone, with confidence in their abilities to do what is best for our precious furbabies (who are definitely part of the family.) My boyfriend and I have no children, so our pets are our babies. I have a passion for rescuing animals and make sure my precious pets are taken care of by fellow animal lovers. This place is full of beautiful fellow animal lovers, we will be lifetime visitors of this place with our future fur babies, such a relief and blessing to find such phenomenal care in our own city, Coquitlam. Thank you for absolutely everything; everyone at Coquitlam animal hospital! You are truly one of a kind and animals and their owners are blessed to have a place to go that is trustworthy, extremely knowledgeable, and empathetic! read more

My family has brought all our dogs here for over 10 years. The staff are very professional and friendly. They always answer my questions and every visit doesn't feel rushed or hurried. The fees are always broken down so I knew what I was paying and not being overcharged. Highly recommended. read more

Best vet office I've ever been to. They are friendly, knowledgable, and I truely trust them with the care of my best friend.

I was reading the previous reviews which are 4, 3, and 1 year old. It left me wondering what this place was like when the care was better. This clinic is very busy. Too busy for my liking. They slotted me in at last moment's notice. I really appreciated it at the time but regretted it when the vet barely uttered 2 sentences during the first consult. It was in and out. I noticed lots of people coming in to buy food which is concerning for me. Staff sent me home with cans of food (they weren't samples, I had to pay) with every visit. Last I checked this was a hospital, not a pet store. Also concerning and the real reason why I won't be returning - excessive use of sedation and the lack of low stress handling techniques. It was sedation for administering fluids, sedation for procedures that can be done with low stress handling technique, sedation for grooming (I did not use grooming service but it alarmed me). In my view, this is a cash grab. I had to go to 3 clinics recently. All 3 took the cat's temperature. At one clinic, the vet tech was going anal but saw the cat was stressed so switched to ear. At another clinic, the vet got me to massage the cat while she went anal and lastly, at this clinic the vet went anal while asking me to hold the cat down. Out of the 3 clinics, my cat was most stressed at this one (Coquitlam Animal Hospital). He hissed which is rare. I doubt the staff know proper towel restraint techniques* due to what appeared to be frequent sedation use. During my 2nd visit, I was waiting to pick my cat up in the waiting room and heard a cat screaming. I thought it couldn't be mine. But it was. Note that front desk staff are the poster child for customer service. Especially the zippy Chinese dude. TL;DR Cash grab, vet and vet techs need low stress handling training *towel restraint techniques: https://www.youtube.com/watch?v=UIyfNM6y3vU read more

I have been taking my 3 cocker spaniels to Dr Paunovic at Coquitlam Animal Hospital for close to 10 years. In my opinion which is tempered by veterinarian visits spanning decades in all provinces DrPaunovic is the best, no doubt about it. He and his staff are extraordinary in their client care and their follow is superb. This Dr has detected problems in my dogs well beyond their manifestations so the problems got dealt with. My animals are my children and I bring them to Coquitlam Animal Hospital because I want to protect their health and longevity. The vet and his staff hava sixth sense about how to read and understand each creature and their individual needs and the animals trust them. It trust Dr Paunovic and the staff with the life and health of my four legged babies so when I write he is the best in Canada it's to tell you the reader I have found the best and I advise you to try them and you will see I am quite correct: the best. read more

Dr. Panovich is one in a million not in terms of being an excellent well-rounded small animal vet , but in terms of being a kind loving human being. I have visited his practice many times and I think he is very up-to-date , knowledgeable professional with extreme sense of desire to help others. I am stunned by his ability to spend so much time with clients and still be on time. he is very good at critical care and emergency cases. Staff are very professional and helpful. Angela ( The manager ) is one one of the nicest people I ever met in my life. She is kind , passionate and very patient. I strongly recommend Coquitlam Animal Hospital to anyone who wants to have the best medical care for their pet with a reasonable cost. read more

Dr. Paunovic has been my Schnauzer's vet for his whole life. Dexter is almost ten years old. He was diagnosed with Gall Bladder issues about 7 years ago, which before and after that diagnosis he was given fantastic care by all staff members. I struggled financially for a a few years and that was taken into consideration by Dr. Paunovic. He believes in other treatments besides prescriptions and my dog is healthy and happy now. We use some herbal supplements and we have had success with Dexter's condition. The Dr. is gentle and kind and I would not hesitate to recommend him. The staff have always been helpful and they all seem to love animals. I now live in a different area than Coquitlam but I still go back for his inoculations etc. I would not hesitate to recommend Coquitlam Animal Hospital. read more

Coquitlam Animal Hospital is the best! They are kind and caring and I really appreciate the fear free approach they have taken with my rescue dog. I highly recommend Coquitlam Animal Hospital for excellent care of your furry family members. read more

We brought in our new, very anxious puppy to Coquitlam Animal Hospital. He was treated with such gentle and professional care by all staff. We are so pleased with their knowledge and willingness to answer all of our questions. Highly recommend! read more