Ordered a custom seat for my 23 Grom. Was hesitant at first bc of the price but everyone said it'll be worth it. So sent a pic of an example of how I wanted it. Manager who took my order was Christoper, he said it would be easy to match. Paid $589. Received it in just over 3 weeks, was so excited and it looks nothing like I wanted. Only thing they got right was the color. Waiting to hear back from them about a return/refund. Very disappointing first experience so far. read more

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Support is horrible. Purchased a seat that clearly from pictures sent does not fit. Once they saw the pics no further comments or suggestion until they closed. I can now see why Mike Corbin has no readily available email address. If I performed like this at my job, well let's say it would not be my job. read more

Corbin - Wrong placement of latch pin hole - Outdoor Gear Near Me - Hollister, California

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I purchased a saddle from Corbin back in July 2025 for my Ducati Panigale and told the salesperson that I wanted it just like the picture on their website, simple to understand. But NO, the saddle arrive in all black instead of Black and Red. No problem I thought, I emailed the salesperson and no response. So after a week I called and spoke to another salesperson who gave me three options, a refund, return it now to be fixed or wait till the end of the season to be fixed. I chose the last option and called at the end of the riding season only to find out that that salesperson would not respond to my email and noted nothing on my order, so I called again only to have to provide the pictures again and a copy of the email giving me the three option. I sent the saddle back and when I received it I was shocked. It looked like it was rushed thru their production, corners do not sit down, the welting is uneven and the red center is not centered so it looks like my seat is making a left turn when the bike is going straight. I have emailed three times and I have have been told that it is okay the first time and after that I have received no response. I cancelled the charge and have my money back, lets see if they ever ask for the seat back. I wish I had never placed an order with Corbin, their quality and customer service sucks!!! read more

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Having my 6th seat made here at Corbin in Hollister. I've always enjoyed the ride here from home, a 2 hour relaxing ride. Once you arrive a service tech comes to greet you and take your request for how your seat is made, from the fitting to your backside, to the type of material used and down to the stitching. Having so many seats done here, you realize the importance of having a seat that fits and is comfortable for long rides and finally, how it complements your bike. read more

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2/12/2024 . Got my Corbin Solo seat today, have not installed it yet but this is a review on what I see visually. To me it's built well, the quality is perfect, was able it install the backrest with no problem. I was pleasantly surprised to find a lock and keys for the seat. When I designed it and ordered it I didn't know. When your seat cost $1136 ya gotta lock it. Can't wait to install it, funny thing I picked the snake look for the seat part not even realizing what I did. My bikes color is Snake Venom Green.... will update after installation and ride it for 300+ miles. read more

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I understand the reviews and peoples' feedback regarding customer service and communication. I did have to make a few calls to get things sorted, priced out and scheduled for a couple of saddle re-coverings but in the end it worked out perfectly and efficiently. I think communication is important on both sides when you want something to go smoothly or need to work a problem. Terra and Lisa were both very helpful in getting me the information i needed and actually got me in last minute for a Saturday Ride-In slot just two days before the appointment. The saddles on one of my track bikes and Honda Grom I use for the pits became faded and torn from the weekends in the sun and all that knee dragging at the track. The techs at Corbin were thorough and efficient in re-covering these saddles and they came out perfect! So stoked to get back on these. Overall it was a great experience and I look forward to future saddle builds with Corbin. read more

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I purchased in October 20 25 a standard Corbin e-bike post seat. It didn't fit on my bike seat post properly. First contacted the customer service in Florida. I wanted to return it because it didn't fit and those seats cost $225 approximately they initially told me there were no returns. After I complained, they agreed to take the seat back and adjust the rails that didn't fit. I returned it with no charge and got it back and it fit on my seat post but was very uncomfortable in the riding position. I told them I wanted to return it because I wasn't satisfied with seat. I was told there is nothing more that could be done and there were no returns. Even though when you buy the seat online, you cannot first try it out to see if it's comfortable or not. I them contactedthe customer service in California and they were much more helpful and understanding of my issue. They agreed to take the seat back and attempt to adjust the size of the seat to make it a more comfortable position, but I would have to pay for shipping .. $75 and if I wasn't satisfied, I couldn't return the seat For a refund... or I could just return the seat and get some of my money back And I would have to pay for shipping. I agreed to the latter and ended up paying out $300 and receiving back approximately $150. So I would recommend never buying a seat from Corbin without trying it out.. DO not buy it ONLINE!! read more

MUST READ !!! BEAUTIFUL LOOKING SEAT, EVERYTHING I WAS HOPING FOR WHEN PURCHASED IT !!! After looking at all of my cover options, I ended up deciding that Corbin's website choices looked to be the best, so that's what I ended up going with... :-) I was so Excited when I received the Seat, I went straight home after work and found that IT DIDN'T FIT and in fact IT WASN'T EVEN CLOSE. It was approximately 3/4" too long and didn't fit between my Tank and the Rear Seat Cowl. You can even see that it wasn't made the same as the one shown in their Website Image. And after (2) phone calls & (7) Emails to their Customer Service, I was force into filing a complaint with the Better Business Bureau. After all of that, they still won't return My Emails OR the BBB's calls regarding refunding my money. My Regrets Are not reading the BBB & Yelp Reviews AND stupidly paying cash, as now I have no option for a Credit Card Dispute. This Company will take your money and run.... !!!!!!!!!! DO NOT DO BUSINESS WITH CORBIN PACIFIC, INC. !!!!!!!!! Lastly................... BELOW ARE SOME QUOTE THAT I PULLED FROM POSTED YELP REVIEWS: "Corbin = A SEVERE Disappointment." "I Hope there is a class action law suit against this company." "I don't recommend doing business with people like this." "Customer service will not return my calls or answer my emails. I am trying to work with my credit card company for a refund. It must be a California thing where quality and service are of no concern to their employees or managers." "If I could rate as zero stars I would. Don't waste your money on a Corbin seat." "Unreal customer service!! I have left numerous messages and emails, asked for supervisors, NOTHING!! I will now have to look at my legal options. STAY CLEAR OF THIS COMPANY!!! You have been warned! "Hands down the worst costumer service I have experienced. I would not buy a single thing from them in the future." "Just another lazy American company they doesn't respect their customer base." "I'll be sure to tell every single rider I speak to never to use Corbin. Customer Service and their Manufacturing need a major overhaul." "At this point I regret ever stopping by their booth and ordering this seat." "When I complained, they were unresponsive. I wrote an extensive email to their customer service, also nonresponsive. I would never-ever recommend them again!" "I should have listened to the dozen or so motorcycle shops warnings. Mostly ripping on them because the seats never fit correctly. Not sure why this is allowed to go on and on. Mr. Corbin should clean house and hire pleasant people, and craftsman with experience. Unless he just likes making tons of money on selling inferior seats. Feeling guilty and greed are two separate thoughts I guess." "I cannot believe how unprofessional this company is. Firstly, they cannot make the product properly either in terms of it fitting the bike and having the correct pieces for it to locate." "When you have a problem, you will find they have zero customer service, no one will contact you, no one cares, no one even apologizes and when you call them, their level of interest makes you feel like you are calling a very distant friend in the middle the Superbowl." "Don't be fooled in to thinking you are buying a quality custom product, I think the prices are just that high because of the number of errors they make." "How they can remain in business is beyond me, absolutely 100% the worst company I've ever dealt with, by a huge margin. They couldn't care less and you will feel like you've been used." "I work as a motorcycle tech and these are the biggest pieces of junk out there they don't fit 99% of the time." "If you want to be lied to, then order a seat from Corbin.DON'T BUY FROM CORBIN". They have customer Service issues, big time." "The manager from Corbin was rude and inconsiderate, telling me he "can't run a business offering full refunds". I said refunds should be based on fault. He said "I could offer you no refund, but I"m willing to offer a refund with 20% restocking fee and that this is very reasonable". I won't buy another product from Corbin and recommend others to do same." "This has been the worst possible experience that I could have had buying a seat." "Do not do business with Corbin as their customer service is horrible. 6 calls over 3 weeks to resolve something as simple as them sending me the wrong seat, and still no resolution. The customer service manager somehow does not believe this is a customer service issue; denial is 99% of their problem. They are very skilled at making promises and getting you off the phone, then nothing happens." Thanks for taking the time to read this, I'm only doing this to save others from making the mistake that I made. Sincerely, Rik Day read more

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Amazing service. Amazing product. The corbin seat is a very comfortable seat. Designers were easy to talk to. Very happy

Having to deal with their customer service personnel was like dealing with a narcissistic 10-year-old. I ordered the expanded saddle bags, the expanded lid and the passenger back rest. Being on a bucket list trip, trying to get it all mailed to me was a nightmare. They decided they didn't want to send it to the location I was at. Then while in Alaska, the left saddle bag created an air bubble. I mailed it back out to California in mid August 2024. They said it would only take 2 weeks to fix. Each time I would call for a status update over the next few months, I got the excuse of several variation of the process. Everything from "it'll be mailed out on Thursday" to "still waiting on the pain to dry". If it wasn't one excuse, it was another. I asked to speak with the boss/owner/manager/someone in charge. I was told no, because they wouldn't want to bother them with something this trivial. If I was in management.. I certainly would want to know! So here it is December 2024... they finally mailed it out.....to the wrong place....coating me another $85 to have it mailed to the correct address. Just insane they a company of this magnitude can have such incompetent/lazy/disrespectful, just amazing! read more

I ordered a custom seat for my Honda for more than $700. I received it and the back was crooked. Additionally the latch had tooling marks on it and looked thoroughly used. It also wouldn't latch to the bike securely. I asked to return it in light of these issues and they told me "This is a hand shaped saddle where we raised the seat height for both rider and passenger. We are not able to offer a refund on a one off design." They then said that I'd have to shim the latch with washers if I wanted it to fit. I did order the seat higher than normal but at no point did they tell me that they'd send me a malformed product and refuse to make it right because of this. I immediately filed a chargeback with my credit card company. Corbin emailed me and asked for a return to which I said I'd gladly agree so long as they sent me a label and paid for initial shipping (the credit quote didn't include the initial freight for the obviously-defective seat). They never replied and I thankfully got my money back through the dispute process. My used dual-sport came with a Corbin seat and they're a big name in this space so I didn't bother to look up reviews before ordering. In retrospect I wish that I had. I don't enjoy writing negative reviews but I feel compelled to spread the word so that others don't have to waste their time on bad customer service and an inferior product. I would advise buying an OEM seat and getting it re-done at your local upholsterer; it'll be cheaper and better. read more

Corbin - Did a beaver chew on this? This is before I tried to put it on my bike - Outdoor Gear Near Me - Hollister, California

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Terrible experience! AVOID CORBIN AT ALL COSTS!!! The Corbin seat I received for my Moto Guzzi Stelvio was only marginally more comfortable than the OEM seat, but it was inaccurate in size and I couldn't fit on it. Corbin asked for an addi​tional 300$ + 100$ embroidery to modify the seat despite the fact that they made a seat that is NOT identical to the original one. Corbin did NOTHING to help and instead dumped all responsibility on the dealer through whom I'd ordered the seat (thankfully, Jim Hamlin in Betgel CT is the opposite of Corbin and offered me an exchange). I'll add that having spoken near a dozen times to folks at Corbin, they are CLUELESS, USELESS and gave me totally conflicting statements as to the materials of the seat covers. DO NOT BUY A CORBIN SEAT: THEY ARE PREPOSTEROUSLY EXPENSIVE, NOT GREAT COMFORT, AND THE COMPANY IS RUN BY CLUELESS HOODLUMS!!! read more

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I wanted to ride in so they could see my bike and what the former owner did to their product. The seat angle is AFU. Basically they said they didn't have time to see me for 5 minutes to see this FU saddle...... read more

Backstory: I've been riding motorcycles for over 59 years, so I know a thing or two about both bikes and those companies that cater to us with accessory products. I currently have two Kawasaki ZX1100 'Ninjas', one a 1992 model, the other a 1994 model; they are very similar in appearance. I recently (in June 2021) had Corbin make me a 'Solo Gunfighter' custom seat in black, via an on-line order. After the specified one-month wait period, the seat arrived and it was, in terms of the upholstery work and appearance, everything that my experience with Corbin products has led me to expect: EXCELLENT. The protective packing materials were all expertly placed in its box and when I unwrapped it, I was quite pleased with it...until I turned it over and found that it was missing the entire metal male latching device that secures it to the frame! Further, one of the rubber shock doughnuts that dampen vibrations had fallen off and disappeared entirely, due to a sloppily installed attachment rivet! Not only that, but the seat cover seems to have been rather hastily fastened on (not with anything approximating consummate skill). This, mind you, on a seat that costs well in excess of $350 US Rasbucknicks! To say I was sorely irritated is considerably understating things! I then sent off an email message to Corbin's Customer Service 'CONTACT US' email address asking "WTF is this all about?" Then, I waited...and waited..and waited. No response. So I again sent off a new email message, this time a bit MORE irritated. Was everyone in 'Customer support' asleep over there in Hollister (or perhaps attending the Motorcycle races at Laguna Seca)? Still no response. This I followed-up with a 3rd and 4th email message until I simply gave up and am still stewing over this as I write up this review. On their website, I note that they suggested that their customers should perhaps check their spam file, since other customers had (apparently) also complained about getting no email response to their inquiries. Great! Except that I can testify on a stack of Holy Korans (or Bibles, or whatever) that I religiously check my spam files each and EVERY day and I never found ANYTHING from Corbin in them! SO...my question about my admittedly beautiful looking, but functionally FU'ed product, remains unanswered, some three months-on from receiving the seat and I can't even mount the %^&^%$*#! until something is done about the missing latch (and doughnut). This is, to use Nancy Pelosi's favorite word, "DEPLORABLE" (and unacceptable) and it hardly suits a company that has up until recent years had a sterling rep for producing very high quality products! I personally will never, EVER buy a CORBIN seat again, thanks to this totally needless turn of events (hello Sargent Seats!). I suggest you all make your own assessments as regards Corbi's inexcusable fall from customer service excellence, of course, but for me, no more Corbin products!...no WAY, Jose! -Disgruntled in Sacramento read more

Worst company ever. Ordered a saddle for my 48. Was so excited. Went out put hold down bolt In . And my saddle didn't fit. The nose was way to long . So I made a phone call . The solution was a bracket that they moved the seat peg back. Had to pay 4.56 in shipping for that . And it didn't work. So I made another phone call now I'm sending it back so they can trim it. Just got back today excited again to see it installed. Nose is still to long and won't allow it forward enough to clamp. So I made yet another phone call . This time to return that P.O.S. and the gentleman was a real asshole . Told me he needed the bike . Really??? You make custom seats shouldn't you know the dimensions already. Well apparently not. SO WHY DO YOU OFFER CUSTOM SEATS ?????? THERE CUSTOM ALIGHT JUST FIGURE OUT WHAT THERE CUSTOM FOR . And I had to give a star rating . It should be negative 10 read more

I ride a 2019 Kawasaki Versys X 300. The stock seat height is 32 inches, Corbin's seat is 34 1/2 inches! I asked them to lower it to at least 33 inches, but the explained the could not. They said 33 1/2 was as low as they could go. The result is a seat that sits up too high and too far back. The "engineers" have plenty of room to move the seat forward and down. I do not know who they think are buying a 300 cc motorcycle with a 32 inch seat height, but I assure you, we are not giants. Even with handlebar risers, I am leaning forward, and there is no comfortable seating position. I regret spending $560 (with shipping) on this seat. Build quality is great, but the seat is overbuilt and looks frumpy, in my opinion. read more

Corbin - Outdoor Gear Near Me - Hollister, California

It's difficult to overstate the level of service and quality that Corbin offers. I scheduled a ride in to have a seat made for my KTM 1290 super adventure and rode from Reno to Holister and I don't regret the trip at all. The two gentlemen who actually made my seat were motorcycle seat wizards and worked with me to be sure that my seat met my expectations and needs. It will be a few months of riding until my seat reaches its eventual level of comfort based on the information I was given so I'll give an update. read more

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I made a special order. They did not even bother to read my notes. One staff admitted they made an error by going into production without looking at the notes. Then I spoke to a manager today. He was rude, would not let me talk, called me childish, insinuated that I was stupid, and that it was all my fault. He did not even want to discuss my special request. I also talked to one of their reps on the phone for quite a long time figuring out what back rest would be best for me as the driver. Never was I told that they were unable to fulfill my request. So they send out the wrong seat configuration..and now they blame me in a very condescending way. And they are NOT BBB approved. DO NOT USE THIS COMPANY. THEIR CUSTOMER SERVICE IS VERY POOR. read more

Stay away from Corbin. The seat won't fit, and they don't care. Once you've spent your hard earned cash on them, they turn their backs. Buyer beware!!! Contact me, and I will elaborate. I had to highly modify the seat to fit. The pictures won't load, so I have nothing to show, but take my word for it. read more

I spent $1,455 on a custom Corbin seat for my 2013 Triumph Thunderbird. It looks great up front and is comfortable for the rider. The ridiculous part is the passenger seat. There's only 7" between the two backrests for the passenger to squeeze between. Only a skinny young teenager would be able to sit there. I've owned several Corbin seats over the years and all of them had ample room for both the rider and passenger. Chris Keohane, their customer service representative, doesn't seem to care at all. I've sent him photos of it and even offered to bring the bike in to Hollister so he and Mike Corbin can see it for themselves. It's a high quality seat, but totally unrealistic for any adult passenger. read more

Corbin - 7": ok for a skinny young teenager, but ridiculous for an average sized adult. - Outdoor Gear Near Me - Hollister, California

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Paid over $800 for a custom seat The seat came it does not fit I've tried talking to them I spent over a week leaving messages and have not heard any return calls in regards to my problems this really sucks to pay that kind of money and have no customer service that nobody has the Dean seat to return your calls this place is really fucked up I would never ever buy another seat or product from Corbin read more

I'm happy to be writing a stellar review here as I was disappointed to read all the negative ones (after ordering my custom seat; I like to do things backwards). I have a 2018 Bonneville T120 and wanted a nicer, more plush seat for long rides so I ordered the Gunfighter in natural black leather with green diamond stitching to match my paint job of competition green. I used the online order form since I had a bad case of laryngitis at the time and was surprised by an email from Marty correctly confirming my order THE VERY NEXT MORNING. Wow. Thanks. Here's the real shocker though. I placed my order late night on March 21st and my seat arrived today. 10 days, kids! 10 days. The estimated delivery was to be up to five weeks (3-5 weeks) so I am pleased, to say the least, to have my seat so soon and in what appears to be perfect condition and just what I ordered. In other good news, the seat went on easily, locked right into place (no washers necessary) and I'm able to lock the seat with the existing Triumph lock and key. Thank you to The Corbin Team for your excellent and speedy service. I hope future reviews will reflect the same experience I had because it really sucks to have a bad experience attached with a motorcycle. I will update this review after I break my Corbin in and see how it holds up. Fingers crossed! read more

Corbin - Outdoor Gear Near Me - Hollister, California

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Bought a custom Vespa ET4 saddle about 8 years ago. Stitching started coming out on the main seam and the leather started cracking in the sun. I liked the look of the design and the initial craftsmanship looked good. I was thinking of this year investing in a re-cover. Called on June 15th, spoke with Janell who told me to email in photos and she'd call me back with a quote -- Almost two weeks later now, no callback, no return email. I called twice today, first in the morning, spoke with Vanessa who said Janell was in production and couldn't talk, but would call me later. No call back so I called them at the end of the business day, Vanessa answered again to say Janell left a note saying she never got my email and to send it again. Going to end up having the saddle re-covered locally for a fraction of the price. Corbin's service is terrible! read more

Corbin - Beautiful saddles at first that fall apart, & then you discover how bad their customer service is even when you want to pay to have it fixed - Outdoor Gear Near Me - Hollister, California

This is my second time ordering a seat from Corbin and both times have been perfect. Order was taken over the phone and conformation sent via e mail the same day. Product showed up earlier than they said and the fit is awesome. I would highly recomend. read more

Corbin - Outdoor Gear Near Me - Hollister, California

They said the seat being crooked is craftsmanship and refused to fix it. No quality control. Customer service representative said that seats are hand made and not perfect. See the picts its far from perfect. Riders complain that their back starts to hurt. Several phone calls and the head customer service said if I sent it in they would just send it back. They did follow the order instruction on color sticking and panel side color. I was told to get a black marker and color the stitching myself. read more

Corbin - LOOK! UNEVEN Terrible quality - Outdoor Gear Near Me - Hollister, California

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I've never purchased anything from Corbin's, but I've dealt with Mr. Corbin and his staff on a business level, Mr. Corbin lets my motorcycle club Soldiers for Jesus MC set up a booth on his property during the Fourth of July rally for free!!! Plus I've put in a windscreen in his show and go Chevrolet pickup, just before they took it to Sturgis South Dakota For there rally. Check them out and take the tour of the seat factory, very interesting to say the least!!! read more

Corbin - Outdoor Gear Near Me - Hollister, California

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Terrible customer service... I received a Corbin solo seat as a gift in May of 2017. I noticed a fold/defect in the leather during summer time 2018. I Initially did not notice the fold/defect because I switch back and forth between the Corbin seat and another seat that accommodates a passenger. The fold/defect did not bother me until other riders started pointing it out more and more. Usually with something like this I would not have bothered with complaining, but as you can see in the picture this seat is meant to look as good as it rides. So it is now April 2019, and I figured I would contact Corbin and see what could be done. Corbin informed me that there is a 1 year warranty on there seats, and that if I would like the seat recovered it is going to cost $200. They also said that they could not recover the seat with this exact material because they no longer carry it. That material was more of a "show" bike material one of the reps said, and that they were moving away from those types of leathers. I personally would not put this seat on a show bike with a fold/defect on it, but Corbin must disagree. I understand that a warranty is a warranty, but I expected that a company with the reputation that Corbin has would stand by there product regardless of a timeline. I would also expect that even if Corbin no longer carries this pattern, that somewhere in the universe it still exists, and that Corbin could track it down to satisfy a customer. I was wrong, Corbin was not even willing to work with me. All they could offer was a recover at a cost of $200, with a different material. This is the summarized version of my experience with Corbin, which I attempted to salvage, with phone calls and emails to reps. Inevitably I ended up being very disappointed. Hopefully your experience will be different, but according to several other reviews here on Yelp, most likely not. read more

Corbin - Corbins idea of quality... - Outdoor Gear Near Me - Hollister, California

As I mentioned in my previous review, the concept of "customer service" has somehow eluded Corbin over the years. I honestly thought that my previous review was pretty spot on, and I wouldn't be revisiting the subject again. I was wrong. Over the last year, the seat that I had made there 23 months ago has gone beyond showing signs of wear. The glue has separated from the leather on the riders pan - so there's ripples. In addition, the leather is actually worn off on the riders seat AND the backrest....but in truly weird areas - the tongue of the riders seat (where I generally don't even touch) and the back of the backrest. Whilst in Hollister for July 4th, I stopped by and showed the seat to a Corbin "customer service" rep. She agreed that the seat looks like crap, and shouldn't have these problems at less than two years old. Ok, so far, all good. She THEN said that none of this was covered under warranty, but as a sign of good faith, they'd recover the seat for 50% off. So...um....based on what's happened so far...I spend WELL over a grand on a seat, and what I have to look forward to is spending $500 every two years to get it recovered? WTF? So I guess add "quality" to the "customer service" shortage. Shocked. Disappointed. Disgusted. PO'd. These are things that come to mind when I hear the name Corbin now. read more

You would think that in this day of modern motorcycles with their state of the art engineering features like fuel injection, ABS, and slipper clutches, that motorcycle manufacturers would be able to produce a slightly more impressive stock seat than what we generally see out there today. Unfortunately, most manufacturers skimp on this very important aspect of their machines. After all, you don't drive a motorcycle, you ride it, and your butt is an important input mechanism to the safe (and comfortable) operation of your moto. Thankfully this is where Corbin comes in. They are somehow able to make an after market seat for virtually any make/model or year motorcycle that is not only 1000X times more comfortable than stock, but also seems to have a better "fit and finish" than stock. In other words, it looks more stock than the stock seat itself. In the case of my 98 suzuki bandit, the corbin seat removed a noticeable gap between the seat and the body work. It also improved the fit between the tank and the seat, preventing the rider from sliding forward into the tank during hard stops. It also keeps my passenger "locked in" preventing them from sliding into me as well. You can order your seat in a variety of colors and materials online or you can visit the factory in person for an even more custom fit. Corbin seats are expensive, but the good news is their resale value is incredibly high (like 75%-80% of retail on ebay). So if you buy one and sell your bike, you can always resell the seat for almost the full amount you paid for it. read more

Corbin - Outdoor Gear Near Me - Hollister, California

I originally was excited to receive a Corbin seat for my motorcycle and after ordering the 'Bomber Jacket' colorway which is a dark brown color I ended up receiving the "Bomber Jacket Black" colorway instead. I spoke with a Customer Service Rep who rectified the situation and allowed free pick up and re-purposing of the seat. However, after waiting another month they yet again sent the wrong seat with it being the "Brown Bomber Jacket" which is a light brown colorway. The second Rep I then spoke with was telling me that there are only two "Bomber Jacket" colors they make when I was on the phone with him legit staring at the web page which offers Red, Tan, Black, and regular 'Bomber Jacket' which has no color designation but appears to be Dark Brown. He continued to tell me that I was wrong and he does this every day and there is no way the website could offer such a variance. The call ended abruptly after he offered no solution and simply said I was incorrect. Please feel free to go on their website and click on the "Order" tab to design a seat of your own and you will see the multiple "Bomber Jacket" colorways. My best advice, don't order anything with them online. Maybe if you call in they can get it done proper, although I doubt it seeing as they sent me the wrong seat twice with no offer to correct the invalid order. read more

I drove down to Corbin got a custom seat put on my bike love the way the seat looks great read more

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Was happy with my 2014 seat, customer service then was poor. Now Corbin has a flawed product and no customer support. Seat was ordered from my dealer so they are trying to make a return, Corbin is not cooperating so I have involved my attorney. I don't want this unacceptable product repaired I want a refund and Corbin is refusing to even answer my dealer. Nowhere on Corbins website does it show their return policy, all over the web on various motorcycle forums people are saying Corbin will not refund. They will in this case because I will go to court if required. HORRIBLE GREEDY COMPANY you SHOULD NOT do business with. read more

Just put a new custom made Corbin seat on my bike today. I drove to Hollister from Union City this morning and got to Corbin at 8am. They are FANTASTIC people. Excellent customer service. They went over every detail and every step of the process with me. I picked out everything in person and they fabricated everything to my desires. The entire process took about 3 hours, so we had breakfast at the convenient Wizard's Café inside Corbin. Great food and great service there too! I can't compliment Cesar or the team enough for giving me the VIP treatment and just doing what they have been doing since 1968. These craftsmen do not just make motorcycle seats. They make thrones for your bike. The lifetime warranty (life of the bike and seat!) was especially welcome, as was knowing that if I need anything on this seat they are there for me. This is one of the very few places that if I could give more stars I would! If you can ride to Hollister to get this done in person I highly recommend it!! read more

Corbin - My bike seat being prepped for fabrication with the others - Outdoor Gear Near Me - Hollister, California

I was kindly warned by several Yelp reviews to be very wary of buying from Corbin as their customer service under performs, but I proceeded forth anyway, to my own detriment. With that in mind, I'll keep this review to the facts, most all of which I have documented in emails. Bought a seat from Corbin for my Yamaha XSR900, six months back. A salesman on the phone recommended it be covered in their black leather and trimmed accordingly. I received the seat in about 3 weeks and tested it out for 3 days. I emailed customer service and explained that the seat was both beautiful and comfortable, however I was slipping around a LOT in the saddle. Got a response back saying to try something called "haft" spray. I did, and found it worked for about a 45 minute ride then I had to reapply. I decided to bite the bullet and opt for to pay Corbin for a re-cover as I didn't wanna put haft spray on my seat several times a day in order to stay on my bike. I emailed customer service again and was told by Chris Koehane, that their "Grabber" material was excellent for what I was wanting and was anti-slip vinyl material. I took him at his word and sent my seat back and paid for the re-cover. I'm into the seat now over $700. I got the seat back and went for a ride, finding out in mere seconds that this "Grabber" material was EVEN MORE slippery than their initially recommended leather. The material was a shiny vinyl, not hi-tac whatsoever. I rode down an LA Freeway and realized quite quickly that the material I was sitting on was likely downright dangerous to ride on, as every bump in the road was causing me to slide around. And with the easiest of braking, I effortlessly slid into the gas tank. A day later after receiving the seat I left a voice message for customer service. Got no response. I left a few messages over a two week period that never once got returned. I finally got a hold of a rep named Janell, who told me to send some pictures of the seat- which I promptly did- and she'd have a look and call back. A week later, Janell never resurfaced. I called back and spoke to a rep named William. I repeated the same story to him. I then asked if we could work something out where Corbin could cover the cost of a recover with a material that actually "grabbed," as I knew this material exists somewhere in the Universe. I informed WIlliam I trusted Corbin, not once, but twice with their "expert" opinions, and that I was in $700 deep so far with a seat that was not useable. He looked at the pictures I'd sent Janel and said he'd speak with a manager and see if they could work something out. A week later, William never resurfaced. I sent William two more emails inquiring as the status of his chat with the manager. William never got back to me. I finally gave up with Corbin, and took my seat to a local upholstery shop that recovered with the real, genuine "Grabber" material. And guess what? Their material could hold a 1000lb gorilla on the bike. Problem solved, no thanks to Corbin. But it wasn't for lack of trying on my part- they just don't do customer service well at all. But again, I was forewarned by several yelp reviewers.. If I've helped even one buyer to think twice about buying from Corbin, this review will have paid me back ten fold. read more

Do not use this company. Very poor customer service. Still have not receive the seat i ordered nor are they wanting to make a new one when i was promised one. No refund. I had to open a case with the BBB to try to get some closure to this awful ordeal. Tyler that works there is the worst person i have ever dealt with when purchasing a product. You have been warned. read more

I spent 1695.00 to purchase a Corbin seat for my new Harley. It immediately failed. Started peeling at abou 800 miles. The leather on the main seat started to peel the finish off. While on a moto trip, I called Corbin and they said they need pictures and more information from when I ordered it. Ok fair! Months later I sent in an email. Another email. Another email. Then a gentleman named Christopher Michael called my voicemail and said LOOK, all you have to do is call us. (I did and they said send PICTs and details). I called him back and he was so snotty on the phone and argued with anything I tried to say or anything I asked. He wouldn't look at my pictures. He wouldn't look at anything. Just said it is now past the 1 year warranty. (By a couple of weeks. But I had made contact and sent emails prior to this magical date) however, they are going to fix the seat he said. I need to pay all the shipping changes both ways. I guess for 1695.00 for one seat they plan to not take care of the customer. (I am shipping it now. Boy I hope they repair and return it!) This is my 5th Corbin seat. And my last. It's too bad. I have always had luck and great seats from them. But at every Harley event when people see my seat they always go into a rant about the bad, no horrible experience they had with Corbin customer service. I promise you, Mike Corbin would not allow this to happen if he only knew. If Mike acted as a customer and bought a seat or 2 and tried to deal with his own company. Better yet, have Mike Corbin get on Undercover Boss!! Have him sit beside Christopher and work with customers. I am positive he would make some major changes to this once great company. I want the old company back. They had AMAZING seats and stood behind them and beside their customers. I will come back and add picture at a later date. Thanks for reading. BUYER BEWARE! read more

They where outstanding they got it totally Right. Man this seat is so unbelievably comfortable. Also for the right fit you must go to the Factory because just ordering a seat online doesn't do any justice because at the factory they take the time to cater the seat to your body. read more

Corbin - Custom Corbin Seat - Outdoor Gear Near Me - Hollister, California

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Thank you so much Louise and Andrian for awesome job on my Corbin seat. U make the CORBIN NAME WONDERFUL read more

Corbin - Outdoor Gear Near Me - Hollister, California

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I thoroughly enjoyed my experience at Corbin. The experience they provide you at their factory goes above and beyond anything you could possibly get from a website. The quality of materials are excellent and the staff is extremely helpful. In fact, I even blogged about it... You can read more at this link: http://2008fatboy.wordpress.com/2014/04/22/the-corbin-experience/ read more

Corbin - Custom Corbin seat for my 2008 Harley-Davidson 105th Anniversary Fat Boy. - Outdoor Gear Near Me - Hollister, California

I went to Corbin to get a new seat for my 2017 Honda Africa Twin and had a wonderful experience. Corbin specializes in custom seats with literally infinite combinations of material, colors, stitching, designs etc. Lisa and Juan were fantastic in their knowledge of what made for a great motorcycle seat and the finished product far exceeded my expectations. The seat feels amazing and looks great! I would strongly recommend this superb family business where the quality, service and value is unmatched! read more

Corbin - Outdoor Gear Near Me - Hollister, California