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    CORCORAN DISTRICT HOSPITAL

    4.0 (1 review)

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    Photo of Liz B.
    25
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    93

    13 years ago

    Very friendly little hospital with doctors that can see you in a clinic setting. It's a gem in this rural setting.

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    Kaweah Health

    Kaweah Health

    4.1
    (7 reviews)
    21.2 mi

    1 STAR - A PATTERN OF INTIMIDATION, DISMISSAL, AND FAILURE OF BASIC CARE…read more I waited a long time before writing this review because I wanted to be fair and accurate. Unfortunately, after multiple emergency room visits, I feel an obligation to document what I experienced so other patients -- and leadership -- understand what is happening here. This was not one bad interaction or an overwhelmed shift. It was a pattern of deeply inconsistent care, ranging from truly exceptional compassion to behavior that was dismissive, intimidating, and completely inappropriate in a healthcare setting. THE STAFF WHO DID IT RIGHT It is important to acknowledge the individuals who genuinely embodied what emergency care should be: * Katie, RN -- Calm, compassionate, grounding, and professional during a severe panic attack. * Stephanie, BSN & Douglas, LVN -- Absolute angels. Consistently kind, attentive, patient, and humane across visits. * Matthew, PA-C -- Took the time to listen without judgment and treated me with respect. * Initial Security Team -- Treated me with dignity and kindness, helped me safely off the floor during a panic attack. * Alexandra Rogers, Phlebotomist -- The best blood draw experience I've ever had. Gentle, skilled, and compassionate. * Amber C., Patient Access Specialist -- Warm, welcoming, and grounding. * Third ER Visit Physician (MD) -- Truly exceptional bedside manner, professionalism, and advocacy. I am genuinely honored to have received her care. These individuals are the only reason this review is not zero stars. THE DISTURBING PART During my first ER visit, I witnessed a young boy experiencing crushing chest pain that went unaddressed for an alarming amount of time. His mother explained he had fallen while playing sports and the pain had worsened to the point they came to the ER. Watching a child in obvious distress without timely escalation was deeply upsetting. When I attempted to document events using voice-to-text, the response from staff escalated instead of de-escalated. * Anna, RN spoke to me rudely, told me to "sit down," and warned me not to record. * The interaction became confrontational rather than therapeutic. SECURITY USED AS INTIMIDATION Instead of calming the situation, Evan L., Security, was called. He told me I needed to "be respectful" or I would be forcibly signed out AMA without receiving care. His tone and presence felt punitive and coercive. Being threatened with loss of medical care while already in a medical crisis was frightening and inappropriate. Hospital security should exist to protect patients -- not intimidate them or threaten removal of care. A MOMENT THAT SHOULD NEVER HAVE BEEN NECESSARY Later, as I was returning from my own EKG -- which was significantly worsened due to the stress of the earlier nurse and security interaction -- I saw that the boy with crushing chest pain was finally called for an X-ray. His mother and I shared a brief moment of relief that his pain was finally being taken seriously. It should not have taken that long. DENIAL OF BASIC HUMAN NEEDS During a severe panic attack, I repeatedly asked multiple staff members for water. No one brought me any. I only received water because a friend brought it from outside the hospital. Denying water to a patient in acute distress is unacceptable. ADDITIONAL UNPROFESSIONAL CONDUCT * Clarissa, ED Tech treated me disrespectfully and refused to tell me my weight after I requested it. * Alyssa, LVN rushed my discharge, provided no education, and failed to ensure prescriptions were sent. The pharmacy later confirmed they received nothing, including essential asthma medication. * Andy, PA-C appeared distracted, failed to provide water, refused to identify himself during a follow-up call, and hung up without resolving a medication issue. These failures delayed care and caused unnecessary stress. FINAL THOUGHTS This emergency department has outstanding individuals, but also serious systemic and cultural problems that cannot be ignored. No patient should ever: * Be intimidated by staff or security * Be threatened with removal of care * Be denied water during a panic attack * Be rushed out without education * Leave without essential medications I sincerely hope leadership and patient safety teams take this review seriously. Patients deserve safety, dignity, and compassion, especially in moments of crisis. 1 star

    They are very good you don't wait long. They are in an Older building but it is clean and the staff…read moreis nice.

    Twin Cities Community Hospital

    Twin Cities Community Hospital

    2.8
    (211 reviews)
    74.9 mi

    Fact: it takes almost dying for most nurses to go to the ER. This was me last week. I honestly had…read morenever felt so sick in my entire life. I wanted to write this review because while this has been pretty much my only experience as a patient at a hospital, I am forever grateful for the treatment I received. I came in with a temp of 103.9 and a HR of 140. I was so dizzy I could barely stand. I was triaged within minutes and immediately placed in a bay. Every single staff member (several nurses, doctor, lab, EKG and radiology techs) were absolutely incredible. Professional, skilled, expeditious and truly worked as a team. Even though I was super scared, every team member took the effort to put me at ease. I write this as a retired RN who has worked primarily in ICU, but as well as Burn ICU, peri-operative units, and even a few ER shifts when I was a float nurse. Even though I have never been on the patient side until now, I've seen a things or two. Twin Cities delivered. Turns out I had a pretty severe case of pneumonia but a week later I almost feel myself again. The doctor encouraged me to come back if I ever have any problems or if things worsened. I feel relieved to have emergency care like Twin Cities in our community. I've read some pretty abysmal reviews and being a nurse, I know there are always two sides to the story. Thank you Twin Cities.

    My most recent visit to the ER was billed to my old insurance. This is a very time consuming…read moremistake that has yet to be rectified. - I filled out a formal complaint but have received no reply. I reached out to the patient experience email but have not heard back. - I need the claim to be filed with my current insurance ASAP. Your hospital needs to refile this claim. Please provide an email to a responsible member of your billing team so we can finally get this task completed.

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    Erika going above and beyond!
    Twin Cities Community Hospital
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