I'm very disappointed with this location now. I've been going since 2020. I have a number of orthopedic issues including my cervical and lumbar spine, knees, shoulders, and other joints. I don't like my interactions with Dr. West. I do not think I have been treated with the care and compassion I deserve. Dr. West has made several dismissive and invalidating remarks during my visits. He seems annoyed and frustrated when I arrive and asks each time I come what's going on. Now, they have X-rays, charts, and other documentation regarding my injuries. He says this as if he has no idea what my problem are. When I tell him the areas that are bothering me, which typically are the same every visit, he seems annoyed. He asks if I'm making changes at work and doing my exercises. To which I reply. But the questions are more judgmental than inquisitive, because when I give him specific details he hardly ever remembers. His tone is condescending and passive aggressive. For instance, in 2022, during one of our first visits, I was having shoulder pain. I have shoulder injuries. When I told him he told me "you need to put some ice on it!" in a very short and dismissive way as if I was a child. I did not deserve that. Also, what he did not know, is that I have multiple tears in my rotator cuff, and a Slap tear and other issues due to being a volleyball player. He had no idea what the actual condition of my shoulder was. Ice alone was not going to fix my shoulder pain, instead I went to my orthopedic surgeon and completed physical therapy. This is just one of many examples where he said something dismissive, despite not having all the facts and assuming I am not doing anything to help myself. Finally, I had to explain to him that his remarks are not ok and that I'm doing the best I can with the time I have. I explained that I do rehab for my various body parts nearly every day, but I still cannot get to each area. Rehabbing my body is like a part-time job at this point. Also, I explained that the reason why I come to get adjusted every two weeks is to manage my health as much as possible, but not to be made fully whole as this is not reasonable for me. However, he was still annoyed. It seems like he was trying to convince me to stop coming for adjustments because he did not like the lack of progress. This is not his decision to make, but mine. It is wrong to try to force me to think a certain way because he is annoyed. My various conditions are treatable, but not necessarily reversible. Some of my issues are due to specific genetic and anatomical issues. To top it off, when I explained to him my plans after speaking to my orthopedic surgeon recently, he dismissed what the surgeon said and instead argued with me about having a neck curve. Again, not an appropriate thing to say and further proof that he seems to think that I am not worthy of compassion. Moreover, the doctor actually looked at my current X rays, wherein Dr. West has not seen an x ray of my neck since I started. I do not think his behavior is professional and I'm disappointed that this kind of treatment is tolerated. Update: I spoke to the owner, and I appreciate him speaking to me. However, he spent more time invalidating my experiences instead of listening. He said Dr.West is from the East Coast and that's why he comes across the way he does. He asked me if I'm from Houston. I've lived all over. I'm from Houston but I haven't lived here in an awhile. My job is based in DC. Being from the east coast is not a reason to be rude. Cutting me off and telling me that I didn't see what I saw is not ok. He said he's just trying to get an understanding of my goals. I told him what my goals were, and I explained that when I first started seeing them. I have no problem explaining my goals. But explaining your goals and where you are doesn't matter if no one is listening. By far the worst chiropractic experience I've ever had. No I would not recommend this place. read more

I took some time to try to find another chiropractor in the area after moving from the suburbs and followed Core Chiropractic since they were approved by my insurance. Was able to make a same day appointment quickly which should have been my first red flag, but gave it a try. As a previous reviewer mentioned, they completed an exam and lots of xrays. Initially I was overcharged to my copay which I asked the doctor about to which she referred me to the front desk. After all the X-rays and exam, I was set up for an appointment for the next day. Before leaving, I was asked to fill out an assessment for insurance which I have never done at previous chiropractors. I had some concerns with the insurance and contacted my carrier after I got home and I was covered for 20 sessions a year, so I thought great, haven't used any for this year so I should be good. Fast forward to the next day and I arrive for my first treatment and to receive my treatment plan. I was met by the doctor with X-rays which she was thorough in explaining and that my treatments would cost close to $2,000 over the course of 8 or 9 weeks. The costs included lots of "machines" which aren't covered by insurance and in my opinion don't do the same as chiropractor using all forms of treatment in a treatment room. I was set up on two machines by a front desk worker which was odd in my opinion. One machine was quite painful in my lower back where I had shared with the team that I had fusion in 2019. I should have never been put into treatment that would impact that area of my spine. My appointments were made for me and I received a text from the office. I replied and stated that I had some concerns and would not be returning. They stated that my office visits were limited by insurance, which I called again and all 20 were approved and that if I needed more that Dr. West would request them, which I have never met or have any clue who this is. Overall atmosphere is good, but be prepared to be used as a cash cow. Needless to say, haven't and won't be back. read more

I have had scoliosis all my adult life and after 12 years of desk work and 2 pregnancies, my back is not in a great place. I'm about halfway through my treatment plan and I'm happy with the service so far. This practice accepts insurance, took x-rays at the beginning and will take them again to validate the work we are doing (I love that!), and everyone is super friendly. Also, their playlist is super diverse :) I would recommend to anyone looking for serious chiropractic care. Also, their office is right off Richmond, parking is plentiful and they are on the first floor. Super convenient location. Front desk staff and Dr. West have been great! read more

I highly recommend CORE Chiropractic to anyone who might be experiencing back trouble or discomfort. I walked into their offices several weeks ago in serious pain. Now I am painfree and I have been thoroughly educated on the origin of my troubles. Dr. Torres is an outstanding practitioner - knowledgeable, patient, caring. (She's also very strong! ) The staff is very reflective of those great qualities as well - positive and professional. At the beginning, I didn't know what to expect as my wife finally coaxed me into giving a chiropractor a try. Now, I couldn't be more pleased that I did! 5 shining stars for CORE Chiropractic! Grateful and blessed for such a great doctor and great team! read more

I came to this location for proximity. Easy to park and easy access to the office. Admins are nice and on top of everything. But, the most important part is that I did the initial evaluation, followed the plan, and got the results that I needed! Dr. Castillo is awesome. I am sure that most people following the plan will feel much better soon. It's totally recommended, imho. read more

I absolutely love this Chiropractic facility and highly recommend them to help get your health aligned!!Dr West is amazing and has helped with my care and gaining mobility! Dr Castillo is also great!! The administrative staff is top notch... shout out to Austin, Carly and Kate!!! read more

I am currently seeing Dr West and have always felt with lower back pain. When I went in for regular treatment and also did the decompression chair, I noticed so much relief in my lower back. I feel great. read more

Every experience I have had here has been fantastic. Kensie and Jenna at the front desk were super friendly and made me feel welcome and comfortable as soon as I walked in. I received my care from Dr. Castillo. I love that we started with X-rays and an exam which gave me confidence that they were making sure to understand my body before providing care. Dr. Castillo gives great adjustments and has really pointed me in the right direction to start feeling better in my body. The doctors are knowledgable and I feel very confident moving forward. read more

Dr. Castillo is the best chiropractor I've ever had treat me. This is the only place I trust to treat the issues that had plagued me for so long. read more

OK, my entire family goes to Core Chiropractic and sees Dr. West. (However, if the doctor is OOO, any of the other docs are great, too!) I was having long-lasting migraines that nothing would help - medications, supplements, diet, nothing. The Core Chiropractic treatment plan made just for me, after reviewing my X-rays, addressed my issues. You can go with all of the possible treatments, or you can go with what insurance will cover, and/or what you can afford. I felt no judgement or disappointment that I could only go with what Medicare covers, with an occasional "extra" thrown in. And, I have not had a migraine since I started treatment. Run, walk, crawl--whatever you can manage--to Core Chiropractic. You will feel better - quickly. read more

This is an excellent chiropractor! I go to Dr. West and he is kind, helpful, and very good at his job. He works with me and my health issues and I always feel better after a visit. Everyone there is very professional and great at what they do. The office is clean and bright, and easy to find. I highly recommend them to my family and friends. read more

I should have read the reviews prior to making an appointment. While I was waiting, I confirmed my co-pay with the front desk and she stated it would be $30 and I explained my co-pay for chiropractors is $10. She said they bill PT codes so it is considered a specialist. This set off alarm bells because I've never had any chiropractor bill PT codes, but I met with the chiropractor. She stated I needed X-rays, I explained that I had a MRI done and didn't see the purpose. She explained that it would be covered in my $30 co-pay. Then she said she would need time to review them and I could come back the following day for an adjustment. I clarified that I couldn't receive an adjustment until I did x-rays and she said yes. I've been to multiple chiropractors in numerous states and this has never been required. Even if they require x-rays prior to treatment, patients should be made aware when booking an appointment that you will have to come back another day. One adjustment would have cost me $60 in copays for what should have been a $10 appointment. I left without treatment. It definitely felt like they cared about money and not helping me. I will not return. read more

Dr. West is a great chiropractor! The clinic checks all the boxes - well run and a convenient location in Upper Kirby near West U.