1. Core Comfort Services

    1. Core Comfort Services

    0

    Danielsville, GA

    Core Comfort Services

    5.0 (1 review)
    Closed Closed
    Updated 3 months ago

    Get pricing & availability

    Response time

    8 hours

    Response rate

    20%

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    10 days ago

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    Jordan Air

    Jordan Air

    1.8
    (10 reviews)

    Good people. Good service. Easy to contact, friendly and professional…read more We've used them for years.

    I rarely write reviews, and only do so when the service is truly excellent or abysmal…read more Unfortunately this is the latter. In 2024 we called out several companies to evaluate our failing AC system. Jordan Air undertook a comprehensive evaluation (or so we were led to believe) and based upon their quote and good reviews by locals and friends, we paid them $20k for a new system. Their installation was fast and efficient and I wrote a positive review based upon installation. Unfortunately, problems started soon after completion and over the past 2 years I have lost count of the number of service calls and technicians that have come out, each identifying a different issue, each recommending a different fix, and still our system doesn't actually cool our entire home, as they initially promised it would. The excuses were multiple but each "fix" failed....changing the ductwork, changing the baffle, redirecting air, increasing the duct size on the outflow, changing the duct size on the in-take, need for better insulation, etc. The latest Jordan Air technician even admitted that the initial install was not done appropriately. Now, we have been told that we need to buy a mini-split for an additional $7k! Why was this not identified at the initial comprehensive assessment and quote phase? I had another local company come out and assess this week and they agreed that the work is still substandard (inappropriate installation of bubble wrap around ducts). Having endured higher energy bills and inconveniences for the past 2 years, I was hoping they would take responsibility and fulfil their quote/promise to provide a system that cools our home, rather than trying to get more money out of us to pay for their errors. We are so disappointed.

    Core Comfort Services - hvac - Updated July 2026

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