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    KCS Heating and Cooling

    5.0 (3 reviews)

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    Patriot Heating, Cooling, Plumbing and Electrical

    Patriot Heating, Cooling, Plumbing and Electrical

    1.3
    (4 reviews)

    Horrible company. I had two attempted projects with them. The first time they misdiagnosed the…read moreproblem, wildly overcharged and then refused to fix their mistake. The 2nd time was straight fraud, attempting to charge $2500 for something that was fixed in 5 min with a crescent wrench. Do not trust them.

    I called and had a service call set up. The technician who came out diagnosed the problem from the…read moreoutside, never stepped inside the house to inspect the rest of the unit in the attic. He said it was the reverse valve which was still under warranty. The part was on back order which took awhile to get and for him to come back to change out. He also told me it was gonna need X lbs amount of refrigerant which it took more. He gave me a price which it was a few hundred dollars more. So him doing what he did, still did not fix the problem. I called back to let them know that the problem wasn't fixed, and they said he would come back to check it out. As weeks went on he told me that he didn't even think that was the right reverse valve. He came back to my house and told me that he would like to change out the compressor and to change the indoor coil which these parts should be still under warranty since the unit is less than 5 years old. I told him to check it out to see if the parts were still under warranty and get back with me. As I waited on a phone call that I never received, I called the office back and talked to the receptionist and said the technician was on vacation and he will be back in touch with me when he returns. I waited on that call for two more weeks still no call so I called the office back and she said he was playing catch up and had a very long list that it would be soon. weeks went by still no call. The initial service call July 5 till now November 2 my unit is still not working and haven't heard back from the technician. I am totally dissatisfied in this company in every way. I would not recommend them at all. I feel like I am getting the runaround. I even commented on their facebook page and the comment was immediately deleted and I was blocked from their page. Very unprofessional company. God Bless!!!!

    KCS Heating and Cooling - hvac - Updated July 2026

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