The staff here was soooooo nice especially the little young girl. My rating is not based on them…read more The dentist herself is sooooooo rude. She doesn't let you speak she talks to you like she is above you! I will never ever return after going for my first visit. She needs to take some classes on her bedside manor because when we left my kids even said mommy I didn't like her! If I could give zero stars believe me I would!! You want your family to be comfortable when dealing with someone in this field it killed me I made my children uncomfortable. Do not go here esp if you have children!! Worst exp EVER!!

From the owner: We at Winthrop dental provide comprehensive dental care in most relaxed setting . Personalizing…read moreyour dental care to give you the most relaxed and comfortable dental experience . Come try us once you will know the difference yourself ! Call us today !

Best dental offiice, ever, and I am quite stingy when it comes to dentists... I go, but I hate…read moreevery minute of it. The receptionist is amazing. Paula is a phenomenol hygeinest and Dr. Cohen is very patient and nice. I am so glad I found them!

Best dentist I ever had. Everybody from the receptionist to the hygienist, is just amazing. Would…read morerecommend to everybody. Old school dentistry with a touch of new school.

Everything about this dental office is professional and friendly which I greatly admire as someone…read morewho is petrified of the dentist! They work with me, the entire team, and make everything very light and able to be solved. I appreciate their hard work greatly

It has been a few years since my Mom was under Dr. Howard Brooks care but I feel compelled to offer…read moremy opinion. There was an incident in which my mother fell while in their office. She was quite elderly and an ambulance was called. In my mind, and I could be mistaken, they were much more concerned with liability than her well-being. I found it to be a very money oriented business that sadly lacked empathy.

Best practice, Best staff, Best experience. Everything about the office and staff are superior…read more Very welcoming office

Great experience with Dr. Varinos and the hygienist Mary. They kept me comfortable and happy!read more

The office is clean. Front desk staff is friendly and efficient…read more The facility itself is a little...questionable. Open treatment rooms so there is zero patient privacy. Just have random people walking by while the dentist has a drill in my mouth...nothing can go wrong there right? No chance someone sneezes, bumps into the dentist, or any number of things. There are partial walls between patient areas but I could hear what was going on in the other rooms. The equipment is definitely "well used". The chair I've been in the last two visits is cracked and heavily worn. Still serviceable, just not what I'd expected from the "new office" advertising that drew me in. The dentist did excellent work with the fillings (I think?). I didn't see the fillings but I also don't feel the fillings. Great bedside manner during the injection since I'm a baby about needles and drills. Overall happy with my new dentist. Just don't go in expecting a new setup.

- First cleaning: great cleaning, but somehow walked away with a slightly chipped tooth…read more - Second cleaning (this morning): great cleaning, but then the dentist poked/cut my lip with a sharp instrument from checking my teeth very quickly. I now have a welt on my lip.

I can't say enough wonderful things about Dr. Alex Annese and the entire team at Annese DMD. I've…read morebeen a patient of this practice for many years -- first with his father, and now with Dr. Alex -- and I absolutely love seeing the generational transition of care. It says so much about the heart of a practice. A few years ago, I started clear aligner treatment to correct severe crowding, a chipped tooth, and years of difficulty maintaining proper hygiene because of how crowded my teeth were. My case was not simple, my treatment lasted close to four years but Dr. Alex was patient, thorough, and incredibly supportive throughout the entire process. He explains everything clearly, has an amazing chairside manner, and truly makes you feel comfortable and confident in the plan. The results have completely transformed my smile. I am beyond grateful. The office staff deserves just as much praise. The team is warm, welcoming, and consistent it's always familiar faces, which says a lot about the work environment and culture there. They worked with me financially to make treatment doable. I paid out of pocket, and they offered flexible arrangements that made it realistic without financial stress. Everything was transparent and fair. In all my years here, I can honestly say I've had maybe one minor negative interaction -- and that person didn't even stay long. Overall, this office runs on professionalism, kindness, and integrity. They do see children for general dental care, which I love but I only wish they offered orthodontic clear aligner treatment for kids as well. If they ever do, my teenage daughter will absolutely be there for the same transformation I experienced. That's how much I trust this team. If you're considering clear aligners or any dental work, this is the place.

Dr A had a confirmed appointment with me. I arrived early to find a closed office. It's not like I…read morehad the date and time mixed up as there was a texting confirmation process ad nauseum. Also no one ever answers the phone during business hours or returns a call. Amateur dentist.

Well, it was easy to get an appointment at least…read more I called because I lost a chunk of tooth (turns out it was a filling that fell out) and I needed it fixed. They got me in the next day!! Just not with the intention of doing anything about my tooth. We did a cleaning. The fastest and least detailed cleaning I've ever had. Also, I told both the assistant and dentist about 2 specific highly sensitive teeth. Both acknowledged the sensitive areas then proceeded to blast those sensitive areas with the rotary polisher and water picks. "I shall do no harm" apparently doesn't apply to dentists. Ignoring specific warnings from patients about painful areas is a bit unethical...also, no one could find anything. All four people who came into my room were running around opening and closing drawers like they lost their car keys. I still don't know if they found what they were looking for. We did X-rays. At the end I find out that Ed aren't fixing my busted tooth, that'll be next week. Today was to establish me as a new patient. Great! Yay! I'm soooo excited for my new dentist.... 5 stars for speed of appointment 1 star fir being attentive to the patient 2 stars for meeting my needs 5 stars for the staff being friendly and courteous 1 star for professional behavior in front of the patient.

Avoid at all costs. I had to switch dentists since I moved from Brookline to Eastie and tried this…read morespot. Dentist here told me I had multiple cavities, which was odd considering my last dentist hasn't diagnosed me with cavities for YEARS. I wrongfully didn't get a second opinion and ended up having the first few filled that were "more severe" which caused sensitivity to those teeth (didn't even have sensitivity before the fillings). One of the fillings would catch on my floss, I went back for multiple appointments with different dentists in the office and they all said the filling was fine (I suspect they just didn't want to redo it). Lone and behold the filling that they told me was just fine popped out after a MONTH! Do not trust them with your teeth, you'll regret it.

I've been taking my 2 children to this family dental office for years. Last year the office…read moremanager, Felicia decided to discharge my family due to a no show that my 15 year old son didn't go to because he had to stay after school. She was so rude! She even challenged me, the patient to come into the office. She is still there. I DO NOT Recommend this practice for your family dental care. Felicia is the reason why this office will fail, not the pandemic. I've left several messages with the receptionist for providers to call me back to further discuss my concerns. No call back. That's how much they care about their patients.

I haven't been to the dentist in a very long time and I was a little nervous my first time in but…read morethe entire staff and Dr. Chris have been wonderful. Coming to DiPietro Family Dental Care has been a great experience. They have met and exceeded all expectations!!!

Nice people but v. busy. Had to wait about 15 min in. the dental chair. Appt. was for final upper…read moredenture placement/fitting which took about 15 min. On my way out they wanted a Panorex. Returned & 3 people were assisting (not sure wHy). The test began before I was in place & I had to yell "stop" afraid I would get hit by the machine. I am disabled & was afraid I would fall. Asked me to pay a $100+ bill on the way out but was told on previous visit (by Lilly) there was no additional charge. I have since received a non-itemized bill in the mail & need to clarify. Also, what's with the v. short chairs in the waiting area no arms. It woud be impossible for me and many adults to rise from them so I have to stand & wait when I get there. THIS RELATES TO THE WATERTOWN OFFICE.

vicky.t.tran@gmail.com 8:24AM (3 minutes ago)…read moreto me I had Invisalign braces at this location, and I do not think they know what they are doing. They have far too many interns, and sometimes they let the interns practice on patients' teeth. One of the interns filed too much off the surface of my two front teeth, leaving them flat and damaged. I complained to the clinic and to my doctor, Anya, but she dismissed my concerns. Here are additional issues I experienced with AP Dental in East Boston: 1. During my Invisalign treatment, they initially gave me a few sets of Invisalign trays. You're supposed to change trays every 1 to 2 weeks. After about 3-4 months, they told me my Invisalign treatment was complete. However, my teeth were still not aligned. I had to push them to continue because I knew my teeth weren't properly aligned. I had braces about 10 years ago, so I am very familiar with the correct position of my teeth. This clearly shows that they don't know what they're doing. 2. During my Invisalign consultation at AP Dental, the front desk staff informed me that the treatment came with a free teeth-whitening package valued at over $300. However, at the end of my treatment, I was given only three small whitening tubes, which cost about $15 each online and are also sold at AP Dental for the same price. This was clearly a case of false advertising. Overall, I would not recommend getting Invisalign at this location. Achieving good, healthy teeth is a serious matter, especially when it involves procedures like filing teeth to align them properly. AP Dental specializes in dental hygiene and clearly lacks experience with Invisalign. It seems like easy money for them, but for patients, the results are what truly matter. If I could go back in time, I would pay a little more to get my Invisalign treatment at an orthodontic office rather than a general dental hygiene office. One small mistake can permanently damage your teeth.