No stars! I reached in on Monday, June 27, 2022 directly to Mike Partin. He took my mortgage app on…read morethe phone, said he'd follow tomorrow, June 28th. On Thursday, June 30th I left a voicemail asking for a return call. Friday, July 1st I sent a text as asking for a follow up. Tuesday, July 5th, I called the branch asked to speak to a manager and was transferred to Tawny (last named sounded the same as Mike's, but not certain) and had to leave a voicemail asking for a return call. It's now, July 6th and I've not heard anything. I called another mortgage company, he took my info and called me back in 10 minutes to let me know I was approved. I've got excellent credit, job and income, I'm not difficult to approve. The lack of communication from this company is unbelievable! I'd recommend going ANYWHERE else but Parker Mortgage. It's now July 20th and other than a call from someone asking about my employment NO ONE has reached out. They ran my credit, it shows on my report, but ZERO communication. I found a home to buy, my offer was accepted and my financing is squared away... no thanks to Parker Mortgage. Stay far, far away!!

Phil was our 4th and final stop to get our loan completed! Being self employed and a farmer, the…read moretax returns don't always show what the underwriters like to see. Phil worked and worked until we found the right program. Then a week before we thought we were going to closing the government changed their rules on mortgages, because of Covid-19. Phil successfully guided us through the last hurdle and believe it or not closing on Thursday! He put so much time/effort into making this work. Absolutely truly amazing! He also has an awesome staff to assist.

I'd give this company zero stars, but I have to give it at least one star so you can read about how…read morebad they are. If you are looking for a good mortgage company, then keep looking and run as fast as you can away from this company. They owed a refund check for reimburse us for overpayments made for the last six months. Looks like we'll have hire a lawyer and have the company audited to recoup our funds.

Would pay good money to give negative stars. Have been calling this company with the same issue for…read morethe past 2 weeks (called 2 years ago but dropped the issue because we got so frustrated). Every time I call I get some other recommendation of how to get the issue resolved. I even spoke to a manager who told me to directly mail documents to Freedom Mortgage in Indiana to resolve this issue. After mailing the documents, I call back to ensure they've received after tracking verified they had arrived. They say they can't find them. The next representative I spoke to who couldn't find them said I could just upload the documents. After uploading, they just send me a generic, ambiguous message saying they are working on it. Unacceptable if you have a choice, avoid this company at all costs.

Kim was an amazing help in purchasing my first home. She was attentive, patient, and kind. I…read morehighly recommend her services to anyone looking to buy a home.

We worked with Tracy Harding and she was fantastic throughout the entire homebuying process. She…read morewas always just a text or phone call away, even outside of work hours or when she was sick, she truly made a difficult process almost effortless and seamless! I recommend MJW mortgage as a preferred lender.

They did not record our mortgage payment and reported our account as delinquent. What?…read more Changed my review since I received a call and they are correcting the problem.

They delete your linked account you funded a CD to make closing out the CD at renewal a pain so you…read moreget frustrated and just let it renew. If you call customer support, they will not close the CD without a written letter sent. After re-linking an external account, the self service banking app will not let you cancel renewal because it's in the "renewal process". Never again will I bank at First Internet Bank

Great rates. Terrible customer service. Multiple calls and they just bounce you around their phone…read morebook. Very disappointing.

I'd give this company zero stars, but I have to give it at least one star so you can read about how…read morebad they are. If you are looking for a good mortgage company, then keep looking and run as fast as you can away from this company. They owed a refund check for reimburse us for overpayments made for the last six months. Looks like we'll have hire a lawyer and have the company audited to recoup our funds.

Kelly is a phenomenal person and realtor. We have been on both the buying and selling side now with…read moreKelly as our realtor. Our sale that we just wrapped up was amazingly smooth. Her attention-to-detail with listing included: a beautiful laminated bound booklet to hand out at showings and the open house, and cute customized signs throughout the house showed whimsy and highlight positives to potential buyers. From a buyer-perspective, she is savvy about all the inner workings of a house and you can count on her to tell it like it is, negatives along with positives. Update 7/6/21 We have used Kelly yet again, this time as a buyer. We were not the easiest buyers to work with this time, taking almost a year to find an Indy house that fit our criteria and we had some job relocation bumps to navigate, cold feet, false starts, etc. Kelly was patient, continuing to advocate and steer us in the right direction. At times, she seemed to remember our wants and needs as individuals and a family when we would be tempted to forget. We now are proud owners of a beautiful Butler Tarkington home (Kelly is an area aficionado). She is just the best.

Kelly and her team are knowledgable and it's clear how much she cares about her community. She was…read morealso extremely patient with my inability to make a decision about exactly what I wanted. I considered investment properties vs buying a full-time residence and she guided me through the logic behind what would be needed for each. She also spent time outlining our search areas and giving us pointers on what we'd want to do with our current home if we wanted to list. She's awesome to work with. I'd recommend her highly to anyone who appreciates local history and architecture. She has in-depth knowledge of Indy neighborhoods, an understanding of local history and common building practices for older builds. Her expertise was critical in finding a property that worked for our little family. Looking forward to working with her and her team in the future. I'd highly recommend working with Kelly as a listing or buying agent. She's a blast to work with and makes what could be a stressful process easy. We're very happy with our new home and are settling in nicely.