We hired this company just for tenant placement for our house in La Habra and continued to…read moreself-manage afterward. The leasing process was straightforward- they handled marketing, showings, and screening, and were clear about pricing and expectations from the start. The tenant they placed has been extremely easy to work with so far, which has made a big difference for us as owners. Communication during the process was solid, and there wasn't a lot of unnecessary back-and-forth. Overall, the service did exactly what we needed it to do, and we'd use them again for leasing if the need comes up.

I received an email and a call back with a map of parking options for the apartment I'm interested…read morein . Really nice and helpful - super appreciate it !

I would like to share that I have had the best experience with this company. From the beginning…read moremark has been very available all the time to answer your questions very quickly, Very communicative and very patient. I will definitely keep working with them especially if Marc is my contact. She has been very professional, And a pleasure to work with

i'm disappointed that there seems to be no follow up! I understand the holiday season , however,…read moreare you working my property or not? Sandi

I really Loved the apartment complex managed by Reynolds Realty Advisors, they were so helpful from…read morethe time we moved in all throughout our stay.   We loved our onsite manager!

Poor business ethics. Will attempt to keep your deposit beyond what is reasonable. Took beyond 21…read moredays to notify me of their intent to keep my deposit (against the law to deduct ANYTHING if you fail to notify the tenant within 21 days) - I literally have the post marked envelope to prove it, but they are ignoring my emails now. They also inflated deductions and tried to claim over 2k spent on paint. I lived in unit for only 6 months. Does not perform maintenance in a timely manner. I will be taking them to small claims court to re-coup my deposit and am fortunate to work closely with attorneys, but I do want to spare anyone else the trouble. I've spoken with multiple previous tenants who had the same experience. If you rent a place managed by Reynolds, do not expect to get your deposit back.

We've worked with this property management company for the past year and have had a great…read moreexperience. The team has always been professional, responsive, and easy to work with. What we appreciated most was how organized and proactive they were throughout the entire year. Maintenance requests were addressed in a timely manner, communication was clear, and they consistently made us feel valued as clients. We truly appreciate their reliability and would definitely recommend them.

We picked them to manage my mother in laws property. Hass was upfront, transparent and answered…read moreall questions we needed. When we met Hass to discuss our needs he was great, not pushy or "salesman" tactics and felt like a good fit and someone we want on our side. Highly recommend.

I've been a tenant in one of AllView's properties for around three years, and the property managers…read moreand landlords, Mark & Andy, and Michelle & Marshall, have been wonderful. Their response times to maintenance requests and overall customer service have always been excellent. After several stable years, we recently experienced a number of condo issues following the rainy season. Every issue was handled compassionately and as promptly as possible. After submitting multiple maintenance requests (right before the end of business hours), we were contacted the same day and again the following day to schedule repairs. Since then, they've arranged for construction workers to repair a leak in the staircase ceiling, ant control services, a termite inspection for worn wood in our garage, and are currently scheduling the replacement of an outdated dishwasher with a brand-new one. Not only that, but every contractor they've sent for repairs in our condo have been very considerate and professional. When working on our roof, the crew explained the whole process beforehand, sealed off our entire staircase, and answered questions even on their breaks (not to mention they were understanding and warm towards my very confused ESA dog). The ant/pest control worker shared he's personally sprayed the landlord's home in the past, which gave me great peace of mind knowing that AllView only hires people they trust to work on the properties they themselves habituate. The termite inspection was quick and efficient. I appreciated the worker's professionalism as I noticed he immediately covered his shoes with plastic before entering to avoid tracking in mud or chemicals, which was thorough and kind of him. The two property managers who have stood out most during my time here, Andy and Mark, have always maintained clear and consistent communication regarding concerns, scheduling, and next steps, especially now as we move forward with termite treatment in the garage and the dishwasher replacement. I'd also like to add for any prospective renters: although our unit is under rent control, the landlords have always chosen minimal increases rather than the maximum allowed at lease renewal. In other words, these are genuinely good people. If you respect and take care of their property, they will absolutely take care of you.

This is not for WORKING PROFESSIONALS!! You will be…read moremiserable in their properties. NOT SAFE, NOT PROFESSIONAL, AND NOT WORTH THE RISK I truly tried everything to resolve the issues I experienced with this property, but the management company refused to take responsibility for extremely serious safety problems. From the first day, my apartment had plumbing issues and a strong odor. I emailed repeatedly, but no one ever came to inspect. eventually contacted the gas company, and they found an active gas leak coming from the stove--a stove owned and maintained by the complex. I had been unknowingly exposed for weeks. The storage area directly beneath my anartmant apartment was packed floor-to-ceiling with hazardous chemicals, paint buckets, clutter, and materials, which only worsened the smell. Even with photos and written complaints, management did nothing. (Attached pictures) Despite the uninhabitable conditions and their negligence, they kept my deposit and even sent me to collections. I filed a BBB complaint and attempted to work out a solution multiple times, but they refused to act responsibly. I'm now considering small claims court for personal injury related to the prolonged gas exposure. I also want the property owners, Linda and James Reitch, to know how poorly their management company is representing and maintaining their property. I will be forwarding all documentation to their Trustee through proper channels. To make matters worse, the application process was extremely intrusive. I have a high credit score and a stable job, yet they demanded a very high deposit AND required third-party access to my bank account. With such strict requirements before move-in, l expected much better safety, maintenance, and professionalism afterward. Based on my experience, I cannot recommend living in any property managed by this company" Daniel, I am responding with documented facts and dates. I moved in the first week of August. From the start, the bathtub had issues that worsened quickly and became unusable. I submitted a formal work order on August 30, only weeks after moving in. On September 13, I emailed and submitted a work order reporting persistent fumes/odors in the unit. No one was sent to inspect. After continued inaction, I contacted SoCalGas myself on September 25 because the odor persisted. They confirmed and repaired an active gas leak from the stove, which is owned and maintained by the property. While it was fixed the same day once SoCalGas was involved, this occurred only because I escalated it after management failed to respond. Had I not done so, I would have continued to be exposed. I was also charged for a bathroom screen that was missing at move-in. I have the original email and ticket number requesting installation. The ticket was closed without the screen ever being installed, yet your BBB response incorrectly states I owed for it. I raised safety concerns about the garage beneath my unit being used for non-residential purposes. After reporting this, tenants were informed of my complaint, which led to hostility and caused me to feel unsafe. I did not leave "simply to break a lease." I vacated due to unresolved habitability and safety issues after repeated attempts to resolve them in good faith. All of this is documented through emails, work orders, third-party findings, and video evidence. I stand by my review.

This is a beautiful home and it was easy to follow the steps on the app to get the key to open the…read moreproperty.

I appreciate the legal insight they offer for my property management. I would never use anyone…read moreelse. Great experience.

There is so many wonderful things I would like to say about Marterra Properties. It was truly a…read morepleasure working with Raquel. She is very on top of things and I like the non stop communication between us especially in our last couple of months. If you're looking for a great rental company to work with, consider Marterra properties. Thank you for all that you've done for my family. We appreciate your kindness.

Daniel Morgan at Marterra is the best property manager I know. He's been a mentor and guide to me…read morein every aspect of property management--whether it's dealing with owners, tenants, vendors, or the day-to-day grind. He leads with clarity, makes smart decisions, and genuinely raises the bar for the rest of us. A true pro and a leader in the field.

True Res are professionals but more than anything an honest team who understand the challenges a…read moreCalifornia landlord has to comply with and with that in mind, they put tenants safety/comfort first. The team pays attention to details when a work order has been needed and I find them a trustworthy company. 5/5

Gary and his team are professionals but more than anything an honest team who understand the…read morechallenges a California landlord has to comply with and they certainly know how to ensure that all prospective tenants are treated fairly and selected with both interests in mind. I've been with Gary and his team for three years now and hope to be with them for many years to come.

Jacqueline, In my many years of business and sold and…read morepurchased (5) homes over the last 20 years, I would like to thank you for your professionalism, level of detail, and incredibly fast turn around in the sale of my property. In today´s slow market as we are currently experiencing, where homes are staying on the market an average of 120-days you exceeded everyone's expectations by having multiple offers in only 5-days and well above market value - the neighbors truly appreciate you bringing back up the neighborhood home values. Your level of detail in regards to competitive properties, professionally marketing my home, setting a realistic price while meeting my expectations, qualifying the potential buyers, and negotiating a rapid escrow has made this a pleasurable and pleasing sale and business relationship. In addition, with the sale of my current home, I would like to thank you for finding my next home. Not only did this property meet all of my criteria, but exceeded my expectations for price of 37,000 well under market value. I also thank you for introducing me to an honest lender that got me an incredible rate much lower than expected, thanks to you for pushing me to get a good faith agreement and lock rate. You took the time to walk my wife and me through each step as well as always informing us with updates through your phone calls, emails and that great 24hr online live update status created personally for our transaction. At the end of our transaction, Jacqueline selfishly donated a percentage of her commission to a charity organization of our choice, in our name. This was no surprise to me, as Jacqueline demonstrated many kind-hearted acts throughout the entire transaction, like the wonderful, thoughtful key ceremony you gave when I walked through the door as the new owner. The food, Champaign, balloons and gifts were all very much appreciated - again another one of your thoughtful acts of kindness to make sure every moment was special. I appreciate your efforts. I am not only a satisfied client but now also a friend. Best regards Thomas Paterniti

Jacqueline is the only real estate person I will recommend, she is a very experienced professional…read morethat's trustworthy, reliable and very knowledgeable in the real estate world and much, much more. When my brother and I lost our parents we were left with the hard decision to make and a lot of things to do. I was in a cold dark place and I wanted to keep the home but circumstances came along and we had to sell. When I called Jacqueline she was so kind and she said she was honored that we picked her for this chapter in our lives. She has a unique way of saying things, I love it. Jacqueline got to work, she helped us every step of the way to get the house ready. When she put the house on the market at a fair price we all agreed on, it sold in 2 weeks. The last night we owned the house she surprised my brother and I with a beautiful fun dinner, with all kinds of food, cake, and everything so that the last night in our parents hone was not sad, but happy. I have never been so surprised in my life, it was magical. Jacqueline has had a positive impact in my life and I will be forever thankful for all her help. Later Jacqueline gave us each a book with our parent's picture on the front and inside pictures of the party and the home they lived in. We both will cherish these books forever. Jacqueline is a beautiful human being inside and outside, she is amazing. Sherry Ornelas