We brought our Mercedes E350 convertible to Coles in Ballston Spa, the Manager Randy greeted us and…read morefrom that point everything was better than we could have hoped. We decided to pay for the repair (bumper, trim etc) ourselves, got an estimate within a couple of hours and paid a deposit. Dropped the car off on Monday morning got an update text daily and picked it up today, Thursday. The car looks brand new, everything about our experience was a 10 and every employee greeted us with a smile. I would highly recommend Coles for body work !!

These guys are amazing. It's been a while since I took my car in, but I wanted to say thank you for…read moreworking with me and fixing my car. They went above and beyond to find a solution for me, when others may have not even attempted what they attempted. I'm so grateful.

Great communication and talented technicians. Very happy with their services on my 1948 Cadillacread more

I'm thrilled to write a 5-star review. Why? First of all, the tire store in Saratoga that has…read moreserviced 2 cars for many years complains regularly that they're too busy and can't fit me in. So I called Rowland St. and they said if I want to wait during the service, I could have an appointment in about 2 days. A few more minutes on the phone and it was set up. Also, their new building has a pleasant waiting area and pleasant, low-key staff. Have you had a jiffy oil change where they try to add on unnecessary services that you don't need? That didn't happen here. I explained what I was after, I pointed out something else I found, and I got good advice on how to resolve it. There was no upselling. Finally, I figured the service I needed would be outrageously expensive, so I researched to get a feel for what I was in for. IMHO, the final bill reflected a reasonable price for parts which I expected to be marked up obscenely. The labor, too, seemed fair for the task. In all it was a lot of money but it seemed appropriate after my worrying beforehand. I didn't expect to be saying this, but I'll probably be back for my next auto service.

Very disappointed with my experience here. I scheduled an appointment over the phone with Rich for…read moreJuly 6th, but when I showed up that day, the shop was closed. No one called ahead to give me a heads-up or reschedule -- I just arrived to locked doors. I called from the parking lot and left a message letting them know I was there for my appointment. That was over three weeks ago now, and I still haven't gotten a callback -- no apology, no explanation, nothing. I get that shops sometimes have to close unexpectedly, but a simple phone call would have saved me a wasted trip, and a follow-up afterward would have gone a long way. Instead, total silence. Can't recommend based on this experience -- communication was nonexistent.

Didn't use them for repairs, but uhaul rental. Honest and trustworthy! Will help you out.read more

Amazing work done by Coachworks of Saratoga in Saratoga Springs, NY. I went in right at their…read morestarting time and they were ready to go and got started immediately. Finished on time, flawless results and were extremely friendly. They make sure to protect all areas of the vehicle where work is performed and always give you honest advice. Would absolutely go through them again no doubt, well deserving of the 5 stars!

Worst service ever. Had it there two weeks before they even ordered parts, then one (long-winded)…read moreexcuse after another and six weeks later my car was finally done but the guy seemed to get some sadistic pleasure from delaying it further so three days after it was "done" he finally let us pick it up. If you can possibly avoid this place, do yourself a favor and find somewhere else to take your car.

my experience with coleslaw collisions of Saratogs was that i could hope for. The team provided me…read morewith top of then line service and friendlyness.I'm totally satisfied with the way they handled my repairs and most of all myself.Great place to go to if you're car in need of some love and care. Wonderful personnel .Thank you all! Joyce P.

Love this business!! They are always so honest and trustworthy!! They are fast and reliable!!…read moreHighly recommend them!!!!

My brother and I were passing through town on a road trip & had some car trouble. We stopped in to…read moreask if they had availability that day. The worker was unfriendly and abrupt. When we learned they couldn't service the car then, we asked if they knew of any places nearby...since we aren't familiar with the area. He just shrugged and said to just 'call around'. Extremely unhelpful. Thanks for nothing.

Very disappointing experience. I put a $500 deposit down on a vehicle and was approved, but since…read morethe payment was higher than expected, I asked my sales representative for one day to think about it. After discussing it with my fiancé, we decided to move forward and purchase the vehicle the next day. When we called back, we were told it had already been sold. I understand that vehicles can sell quickly, but it's extremely frustrating that a car can be sold after a deposit was already placed and while I was given time to make a decision. In fact, I was told, "We ask for a $500 deposit and it ensures that we won't sell the car out from under you." That clearly wasn't the case, and it doesn't feel like good business practice. They did offer me a different vehicle, but it was my least favorite color. I asked about other color options available but they said they were at their Plattsburgh location. They said I would have to travel there myself and complete a whole new application, basically starting from scratch. I completely wasted my time. I wouldn't recommend leaving a deposit here, there doesn't seem to be a point if the vehicle can still be sold to someone else.

Completely regret my purchase. Nothing but issues since day 1. Electrical keeps going out. Low…read moretire pressure day 2. Large scratch uncovered after washing my car. Noise from front left driver side tire area now. No response to any of my inquiries unless I come to the dealership. Maybe you'll have a good experience if you buy brand new. Watch out if you buy a used car. Firmly starting to believe they reconditioned the car just enough to mask concerns until you get home. Disappointed because they are generally a charitable, community focused dealership. 100% regret my purchase.

I had an excellent experience with Allen Loomis and thank you for sending my Hyundai package and…read morethank you for taking time with me.ill give this Hyundai dealership a solid A

I regularly review restaurants and forget to provide feedback for other businesses. Garvey Hyundai…read moredeserves to be mentioned. This dealership has been my go-to for recalls for my beloved Hyundai Tucson. I did not purchase my vehicle here but I will check them first when the time comes to replace my current vehicle (which I love!). The service area is immaculate! You could eat off the floor in the spacious and comfortable waiting room which, by the way, has a nice selection of coffee, tea and soft drinks ... plusa popcorn machine! Everyone I have had contact with has been helpful, whether on the telephone or in person. Lou M. took care of me when I brought my Tucson in for a recall. Very friendly, and the level of customer service is noteworthy. I highly recommend Garvey Hyundai.