STAY AWAY FROM THIS PLACE if you care about your clothes! The people who own and operate this dry cleaning service are unethical and will not take responsibility if they ruin your garments. They will blame you instead!
My 6-year old was gifted 2 MLB baseball caps by his uncle and they were of great value and sentiment. Both caps had some general dirt marks on the brim and I wanted them gently cleaned. I decided to give Corner Cleaners a try since they are located near my home.
I expressly asked for the caps to be DRY-CLEANED and the man at the front counter (older Asian man) said he could do it but would charge me a premium of $5 per cap since it was a special, delicate job that would have to be done by hand. I trusted him and gave the caps in.
I picked up the caps today and they are COMPLETELY RUINED. And when I say ruined, I mean strings have come loose from the brim and the cloth has lifted off. The inner lining of the caps have ripped and frayed, the front of the caps are wrinkled and brims are upturned. In addition, the inside of the caps are brittle and dry and it almost seems like they've been starched. Seriously? A COMPLETE DISASTER. It literally looks like the caps have been spun in a washing machine and put in a dryer.
When I approached the lady at the front counter (the original man I had given the caps to was also there) she had the guts to say the caps had arrived this way and I HAD WASHED THEM! What gall to lie bold-faced to a customer and not take responsibility for their actions! Why in the world would I want to carefully dry clean and pay a premium to hand in caps that were already damaged and in terrible condition?
And she stared at me blank-faced when I asked for my cleaning cost to be refunded. Really? So damn cheap and ridiculous.
I took the caps to my local Champs sports and the manager said it was obvious the caps had been mishandled and exposed to large amounts of water.
I have contacted the Better Business Bureau and they are opening a case against Corner Cleaners. They will be investigating my experience and are assisting me in getting reimbursement for the damaged caps so I can get replacements.
Come to find out the BBB has recorded past complaints about this business as well.
The owners/employees at Corner Cleaners are unprofessional, unethical, rude and unwilling to take accountability. Take your business to a cleaning service who will be honest about whether they can dry clean/launder your items and who will take responsibility for returning your items to you in better condition than the way you dropped them off. And more importantly, find HONEST people to give your business to! read more