They are really caring and I've had a lot of trouble with transportation and having to cancel my…read moreappointments,I explained to them that it's because the transportation company for Buckeye Health Plan either doesn't show up or cancels my ride for no reason but they will be ready for me to come in after things with transportation get set. The Dentist and the staff were all really kind and took the time explaining things to me..I definitely recommend them TL

I get my fillings done. not even 3 days later my teeth are throbbing and hurting. i've never had…read morethis issue with having fillings done before. my appt was at 1030 am and im still sitting in the waiting room almost an hour later because they overbooked! This is not acceptable. Ppl have things they moved around to be here on time and for u to just have them sit here for an hour after there appt is unprofessional and just RUDE

Are you afraid of the dentist? Like many who experience anxiety about dentistry, I can trace mine…read moreback to a bad experience. Anxiety can sometimes lead to an avoidance of dentists which only further jeopardizes dental health. After losing my sedation dentist I spent weeks and months researching a suitable replacement. Dr. Crago at Dental Group West and the rest of the staff did a wonderful job making me feel comfortable. I did not even need as much sedation as I did in the past. I would recommend this dentist office to anyone and especially Dr. Crago.

I spent thousands of dollars at Dental Group West on TMJ treatment and fillings. Unfortunately, my…read moreTMJ treatment was unsuccessful as well as 2 of my fillings I've had to see emergency dentists for that found that my fillings were placed so deep they are hitting a nerve and I will now need a root canal on 2 teeth. I also had major billing issues at almost every appointment. I am SO disappointed as I have had major dental trauma in the past that Dr. Poole knew about and I just feel as though I was let down yet again.

Dr Maley does everything well! I've had root canals, crowns and many cleanings. All pain free. He's…read morenever been out for money. Even when I had a severe pain in a tooth he was reluctant to do a root canal. He fixed my problem perfectly and pain free!

I was having a dental emergency with some pretty severe gum recession and wasn't even a patient,…read morebut a friend recommended them & they were great! They fit me in right away (the very next morning) and were very nice & professional. It seemed modern & well equipped- the dr seemed extremely friendly and overall I'd definitely recommend. I think I might have found my new dentist office. Only 1 thing is they're kinda far away from me, but it's not anything I can find a fault with them over. Thumbs up!

Looks good but these people don't know what they're doing! Came in for an infection in my tooth,…read morethey did X-rays, should've know they weren't smart because the lady that gave me the X-ray didn't know how to put the "X-ray piece" in my mouth. She kept hurting me, like pressing the thing against my tongue. She finally just used her fingers to hold the piece in place. Then after the doctor told me I had "new" cavities, and it wasn't from the root canal I just got from them, I asked the doctor about antibiotics and something for pain, he looked me in my eyes and told me he'd give me something for the pain, which can be excruciating. Fast forward to two days later, I'm at work and my tooth is on 10. I call the next morning @ 7:30 the tell me the doctor will call me back. 12 noon comes, I call them, they have no recollection of me calling, then they put me on hold for 10 minutes then drop me. I call back, they give me some BS excuse saying that they computers went down. Then after an 8 minute wait, then come back and tell me to alternate btw ibuprofen & Tylenol! I'm like "the doctor looked me dead in my eyes and told me, emphatically that they would give me something for pain!" She said the doctor said I should contact my PCP for that. Then why did you tell me you would handle that? I couldn't been called my PCP if that's the case. She wasn't even gone to say anything about the antibiotics I had to tell her I needed that too! Very unprofessional and Will tell everyone I know NOT to go here! Looks nice but they're very unprofessional and really only care about your insurance. They kept saying the 1st time I was there, "you got that good insurance!" I work for Chrysler and definitely will relay the message that this place sucks!!!!

Care was top-notch I love Dr. John excellent human being and so is his staff. But bring money.read more

The staff are very freindly a b d making appointments are easy the hours are great so kids dobt…read morehave to miss school will recomend to others

I came out of state just to see Dr. Murphy! She is gentle and did an entire root canal, that I only…read morehad to have after a botched cavity filling from another dentist. She did this with NO pain after. That's unheard of! Definitely recommend.

Watch your insurance, this dentistry is so greedy they will lie about your coverage, they scammed…read moreme for almost $600.00, you have been warned they practice greed before the patient. Go somewhere more family orientated, I will never use this sick and disturbing company.

The best dentist and hygienists I've ever had. So good at what they do and so friendly and…read moreprofessional! Dr. Barricklow does a wonderful job whether it's cosmetic or a crown. The office staff is also friendly and efficient.

The dentists and hygienists were always nice. Recently certain office staff--(Leann)--not so nice,…read morewell, actually rude and immature. We were patients for about 5 years. in June of last year, I contacted their office by phone to cancel all our family appointments for the rest of the year as we were changing insurance providers, and the new coverage would not be in effect until the following January. Then out-of-the-blue in the fall, I received an automated call that "demanded I pay my outstanding balance or our appointment for my son would be canceled". I contacted the office and was told they charged us $50 for a missed appointment. Wait a minute...I explained we canceled all future dates for the remainder of the year, months ago. Apparently someone on their end 'forgot' to remove one when we had mass-canceled, and now were being billed for a missed appointment--their error. I went back and forth with office person Leeann by phone and emails. In each, she was rude, refused to reason or admit to any mistake on their part. I even asked her more than once; what reason would we have to cancel all future upcoming appointments EXCEPT the one in question--she could not or refused to understand--and would rather hold firm and collect the fabricated $50 charge than admit to THEIR error. She then tried to "guilt' me saying she would "do me a favor" and remove the charge. Favor? It was their scheduling error to begin with. What I expected and never received was an apology-- not a "favor". I suppose her attempt for money grab--coupled with her apparent need to 'win"-- was far more important to her than the long-customer loyalty we had with them. In fact, after all that, when we made the decision to change dentists, we even had a problem with her forwarding our dental records to be transferred to our new dentist--which she claims she forwarded--and our new dentist never received until after a couple more phone conversations to finally get that done. We never received an apology from her or the office. (not that I believe it would have been sincere anyway). Sad, really, that the lifetime future value of our family is lost to them over a rude, unprofessional and immature office helper--so entrenched on 'winning' over a $50 billing-- a billing that we never owed in the first place. Again, the hygienists and dentists were always very nice--this is not about them, but rather about the 'face' of the firm-- a front-of-house hired help that apparently does not understand the concept of customer life-time value. Oh well...

I go to the dentist usually only when something is wrong, and I go here. When I had insurance,…read morethey knew exactly how to work with the insurance company. I went in for a cleaning, xray, general exam and was in and out in 30 minutes. When I didn't have insurance, I had a cracked tooth pulled for $180. It felt like I didn't get enough anesthetic, but I sure felt better when the tooth was gone. Later, I had a gum infection, and after a $55 visit, I was given a few shots and a prescription that worked great. The office is new, comfortable, and definitely the place to try if you hate or tend to avoid the dentist.

Gorgeous office that feels more spa-ish than dental-ish so you are relaxed the moment you walk…read morethrough the door. The staff is amazing, and they are not only kind but will also spend that extra couple of minutes to make you feel comfortable and answer any questions or concerns. I also have complete confidence in Dr. Burrow, who has exceeded my expectations from day one and continues to bring innovative treatments and technology to the table. In short, he's a bit of a dental nerd, but the cool kind like Elon Musk. Bravo, Tower Dental!

I've been going to This practice my whole life, long before it was called Tower dental. There's a…read morereason for that; I'm treated so well that I would never consider a change. Unfortunately I spend a lot of time in medical offices, and none of them are as kind, considerate, and perhaps most importantly, *punctual* as Tower.