I will have to say that this office has got the greatest collection of professionals of any doctor…read morethat I have ever seen. From the front desk to the offices. The hearing test is extensive and, in my case, confirmed everything that I was experiencing. My hearing aids were programmed to fit me perfectly Dr. Morales is absolutely awesome. Dr. Black has a real gem in her. Do I recommend? Absolutely without a second thought.

I am so thankful for Dr. Black and The Hearing Doctor team. Dr. Black always takes her time,…read moreanswers every possible question, and makes sure all our concerns are addressed. The technology and hearing aides she has available have changed my Grandmother's life. I am forever thankful.

Dr. Zumaya & her husband, Dr. Tran, are FANTASTIC doctors! Dr. Zumaya actually sits down & TALKS to…read moreher patients. Their office is extremely clean & is decorated so nice that it doesn't feel like a doctors office. A couple of years ago, Dr. Tran sent me to an urgent care for an Xray & I was extremely surprised when he personally called me around 7pm (after hours) to ask if I was feeling better/what they diagnosed me with. Both doctors are extremely caring & passionate! In my experience, Dr. Moore, isn't nearly as compassionate as Dr. Zumaya & Dr. Tran. 10/10 recommend them as your PCP!

I have seen countless doctors over the years, and I truly appreciated the direct approach I…read morereceived from Dr. Tran. He clearly outlined my next steps, leaving me with no questions when I left. His staff was fantastic from the moment I walked in, and I was in and out quickly, which was perfect since I was on my lunch break. Every visit--whether for myself or my daughter on the women's side--has been a pleasure. I highly recommend this office to anyone in need of care.

STAY AWAY... STAY AWAY .... Had left hip replaced, 01/09/25,…read morehere... Big mistake. Almost a year later pain is an every day experience. Cannot stand up unassisted. Hip will not support my weight, and I have lost 30lbs since the surgery. If I roll over on my left side, while sleeping, I get excruciating bolts of pain from the joint. Constant pain from knee to joint. Can run or walk briskly ... It's miserable. I followed all the post op instructions and was diligent with physical therapy All the Dr. had to say was that the surgery went well. I had my right hip replaced a number of years ago at a different practice in CA. And apart from the scar, you'd never notice ... To Hell with this place Stay way.....

I pray the doctors and back are more friendly and organized than the front seems to be. I pray they…read moreare more gently and nice also. The way the front is id go elsewhere. My opinion is the way the front is or act is how the back is going to be. I want a dr office that's going to be respectful from start to finish. The back we was pleased with very much better and sweeter. I'd give them a chance we've used them for our kids etc but this go around it was horrible up front rude rude rude

He found something that I didn't know I had! It was fast & no waiting! The staff was friendly &…read moretreated me well!

I never go to the ER unless absolutely necessary. I chose Exceptional due to their ratings and…read morelocation and it did not disappoint! They ran multiple tests, beyond what I had figured they would, trying to find answers for me. They listened to my concerns and actually addressed them instead of dismissing like most Drs/nurses would. They went above and beyond to make me feel safe and heard. Would 10/10 recommend coming here for anything. I will let everyone I know this is the place to go in Lubbock. You get the small town, personal care, with big city medical knowledge.

Overall the office staff is welcoming and friendly. The cost to be treated is very reasonable…read more After only 1 visit, I experienced relief from headaches and lower back pain. With each visit, I am seeing continued improvement.

Dr. Howard is a very skilled and knowledgeable chiropractor who takes the time to listen and then…read moredetermine the best treatment options. Overall the office staff is welcoming and friendly. The cost to be treated is very reasonable. After only 1 visit, I experienced relief from headaches and lower back pain. With each visit, I am seeing continued improvement.

Staff here is like a well oiled machine. I have only had therapy with Mark. He is great…read more Personable/professional/effective. Was using this facility approximately 4 months after having surgery for a separated bicep tendon and rotator cuff . Wasn't a fan of what we had to do at first (hurt like hell)but fast forward 3/4 months and I found myself looking forward to visiting with Mark during therapy. He kept it interesting and made it somewhat fun. Regardless it's up to you to do the therapy work and the staff here will keep you inspired . Thanks again for the quick recovery. See you again soon as I am 53 years old and the check engine light likes to come on .

Very rude and sarcastic!!! If they speak and talk to people up front and over the phone that way…read moreimagine how they speak about people when not around. We used them a few years back for two of our kids BUT I wouldn't dare use them again. They would get a 0 star if I could. They were highly irritated. But we tried to call a couple weeks back left message and ins info no call back called last week and same thing nothing

I have had two procedures here. This is the third outpatient center I have used and this one is…read morehands down, the best. It's clean. Staff is very kind and my care was top notch. I had two identical procedures about 30 days apart. My nurses were amazing. My anesthesia was spot on during procedure 1. It was so spot on, I felt no pain AND I remembered the details of my post surgery conversation with my surgeon. (That's never happened.) I mentioned this to my anesthesiologist before procedure 2 and she pulled my chart to mimic my anesthesia from the first visit. The staff call you after your procedure to check on you too. Highly recommend!!

over the past four or five years, I have used High Plains Surgery Center three times for surgeries…read morewhen I was battling Melanoma Cancer, and once this past winter for colonoscopy. Each time I was met and treated with respect and professionalism. I have never had any doubts or worries with any thing the have done. Truly great and wonderful people.

Dr. W is a really nice guy...very thorough and patient. You never feel like he's in a hurry to get…read moreout of your room so he can get to the next one. The staff is very kind and laid back as well. A great doctor!

Saw a nurse practioner there, and she said I was imagining my rash, which is not true, because I…read morehad seen other doctors about 6 years ago. Terrible! She wouldn't even look at it. I don't know if she was in a hurry or just incompetent. Very rude and condescending. I think they only serve people with cosmetic treatments, people who have lots of money. Very bad experience! I would't go there even for a cosmetic treatment.