David was nice, considerate, very polite, helpful and, very respectful. I would definitely…read morerecommend coming here if David is present. The whole atmosphere here is amazing and very welcoming

Great service by Joe and delivery guys were super kind, too! Great selection, great value, made it…read moresuper easy for us to get a mattress.

We LOVE our Legacy mattress from City Mattress Factory!!! Thank you Mark and Norm! You were great…read moreto work with and so patient with us. We knew we had to get rid of our old mattress but I was scared of the process of finding the perfect new mattress. There's SO many options out there and it's super confusing. I started researching and seeing many great recommendations for City Mattress Factory from my local "go-to" neighborhood page. I woke my husband up one morning and told him we HAD to be there when they opened (they open @ 8am!). I knew we didn't have to look anywhere else. Norm was so patient with us! We brought our own pillows and blanket and I made my husband spend at least 10 min on each mattress we were considering. I knew the Legacy was for us when my husband feel fast asleep on the Legacy. I was starting to feel like Goldilocks but now this Goldilocks can finally get some rest!!! We finally have the mattress we can't wait to crawl into! We are SO thankful for you and your quality products!!! XO

My husband and I were in great need of a new mattress after moving to TX. We went shopping for…read moremattresses at a few places in town (and after having failed two times at getting one of those mattresses in a box!), and we were SO pleasantly surprised to find a fabulous mattress at City Mattress. It's one that we BOTH love which is hard to find for us! Manny was SO knowledgable and not pushy at all... in fact, we went back in and purchased another mattress for our daughter that she loves! I've waited to write this review until we could tell for sure that the mattress lived up to what we were told and that after a few months, we'd still be as delighted with our "Fort Worth Mattress". It's even better than we'd hoped! THANK YOU Manny for being so great to work with, and City Mattress for making such a great bed!

Incredible energy here with these guys!! Kevin & James were…read moreso fun to work with. We bought the mattress desired and got some treats from the 4th. I appreciate the excellent customer service. The value was great also. Reasonable prices, outlet prices, certified proOwned items, well taken care of. I loved my experience here today. Kevin was so patient with us The experience was awesome, James was hilarious I would def recommend this location!!

Kevin was nice, pulled out mattresses in my price point and had a sense of humor. No fluff, helps…read moreyou with exactly what you want

Nice folks, good prices. Bed base was delivered and set up as scheduled. I'd definitely do business…read morewith them again.

If you get a 5 rating from us,! That's because you deserve it.... We applause y'all. From the…read more ladies and gents to th delivery guys. Y'all are amazing. (my husband and I) have been shopping at several furniture places in the Colony, Plano and Arlington. We moved to Johnson County in February of this year. We past by S&S and decided to take a peak and see what they had, boy was I surprised at the inventory and just how nice and clean everything was and "Oh yeah!!" The furniture was so updated. We found our perfect chairs and bed room suite. Delivery was included. They even haul off the old furniture. We're quite pleased and will be going back soon..prices are great as well!! Phil & Sandi

chris brannon & noah giles were the absolute best sale bosses i've encountered. from my first step…read morein mattress firm they were polite and were very eager to find me the perfect mattress. i described to them exactly what i was looking for and was immediately driven to options. chris let me lounge and really get a feel for each mattress he recommended. i highly recommend mattress firm, thank you chris & noah!

Alex was great and helpful. Almost bought a bed. However the lady we got passed to since we…read morecouldn't quite decide, was condescending and rude. We walked right out of there.

this was my first new mattress buying experience that I did on my own. Bob my sales associate was…read moreextremely helpful and knowledgeable, and guided me through the process. I am so glad i chose this location to purchase my daughters new mattress I was dreading it honestly, but by the time the process was complete i knew I'd made the right decision

We bought a Tempurpedic mattress in Aug. 2014, after 9 months of having an aching back, we went…read moreinto the store and told the manager we wanted to exchange it. She was very sweet and showed us a couple of Beauty Rest matresses. We chose one that was better suited for us, and in just a couple minutes she had an order in to have our new matress delivered the next evening between 7pm-10pm. No hassle! the guys called and showed up just after 7 and were polite and had the bed exchanged within 10 minutes! From the orginal purchase to last night's delivery, its been a smooth, plesant experience dealing with the Weatherford store. We will definitely be back and recommend our friends!

I bought a $4000.00 Tempurpedic mattress in March 2025. 8 months later, it has indentions that are…read moreimpossible to sleep on. I have to sit up to turn over. The Firm will not honor the warranty on my mattress. I contacted Tempurpedic, they won't contact me back. They gave me instructions on how to do a warranty. It's impossible for me to do it. I'm screwed out of $4000.00. DONT BUY TEMPURPEDIC!! DONT BUY FROM MATTRESSES FIRM!!! They don't care about you after you pay them. I gave 1 star because I had to in order to post.

Walked in and was greeted my a worker who told us we were wasting our time to try to look for…read moremattresses without his help. I get commission, but man- at the cost of being rude to customers?! Uh no thanks. We took our money elsewhere.

I recommend coming here because the staff is very friendly and they will work with you to find you…read moreyou're perfect mattress without pressuring you to buy the most expensive just because. They will make sure that you live happy and will answer all your questions I highly recommend it!

Purchased new firm mattress for my mom in January. The was a permanent dip in the mattress within…read morea WEEK. A Mattress Depot manager and Mike my salesman confirmed based on my photos that this was clearly defective. They have now told me constantly for more than 2 months that the replacement will be on the truck "next week." I am thinking they are just trying to run out the clock on my patience. The really bad part is that now my disabled mom struggles even more to get out of bed as she is stuck in the depression of the mattress.