Thorough and honest, they could have easily sold me on a $2,000.00 device- but realised that I had…read morea different issue that hearing aides would not fix. I was impressed with the testing procedure. I feel good about sending people here- they could have easily given me the run around and pocketed some money from me. I had a very good and relaxed experience here. Edit: I forgot to add that they let me try a trial set of hearing aides for a week to try at a trade show out of state l to see if I could hear any better. Ultimately, I did not end of spending any money here as my issue cannot be resolved with a device but the staff made every effort to help me.

Our office visit was good. Allison always does a good job removing wax from my 87 year old…read morebrother. However, to get a thorough hearing test, with all the credits from insurance and my three bills, they charge $623. This is outrageous! When I spoke to the billing lady, she said they charge a lot because they're special. I have never seen a hearing test cost this much, even in Denver. Be careful out there!​​

Julie,Is Not hippa compliant She talks about patients and…read morethere medical issues to other patients as well as telling patients about her employees medical situation

Julie is the best I have been a patient for years and she has always helped out on short notice. I…read morewas working a project on the North Slope in Alaska and had trouble with my hearing aid, I spoke with her and in two days my replacement aids were there. What a life safer she is !!! Thank you, Julie, for all you do!!! Kevin Martin

The care I received was excellent. The testing was extremely comprehensive and my hearing loss was…read moreexplained to me in detail. I was able to use an AARP benefit to reduce the cost of my hearing aids and when the first ones didn't work well, I was able to exchange them. I have total faith in the professionalism and skill of the audiologist I worked with and have adjusted to the hearing aids very well.

Firstly, get your hearing checked at least every five years even if you don't think you are having…read moredifficulty hearing. Secondly, do it at the Marion Downs Center. The audiologists are top notch, my favorite being Dr. Caleb Kronen (who actually has his own rock band!). There is nothing of importance he doesn't know. I have had my hearing needs taken care of here for 15+ years, and elsewhere before than. The difference in expertise is outstanding, with MDC being the best. A shout out to Kim the receptionist who keeps the center running like a well oiled machine.

I had a terrible ear wax build up that had gotten so bad I was almost totally deaf. I found this…read moreplace through a Google search. They got me in just a couple hours. The lady who cleaned the ear wax out was so nice and it didn't take long at all. She did such a great job. I can hear so much better. It was $80 and worth every penny. I will be going here again next time I need it.

I am over 80 years old and have been a patient at Hearing Associates for about a year. I wear…read moreReSound hearing aids, and ReSound's patient guidance directs users to contact their hearing care provider for questions, troubleshooting, replacement parts, and ongoing support. That is exactly what I did. After experiencing problems with my hearing aids, I scheduled an appointment with Dr. John Molina. Instead, an assistant cleaned my hearing aids, charged me $38, and I left without getting the help I had requested. Later, when I returned to purchase replacement domes and then to learn how to replace the wax guards correctly, I was treated as though I was the problem rather than a patient seeking guidance. When I finally met with Dr. Molina, he immediately told me that helping me with my hearing aid problems was his "absolute lowest priority." and that I am in cognitive decline at the same time he demanded that I write down the names and phone numbers of people who could help me. How could I do that if I have dementia? He said he would not move on until I did what he said. All I had come in for was to learn how to replace the wax guards on my hearing aids. I have replayed in my mind, the words helping me was his 'absolute lowest priority, because no patient should ever hear those words from a healthcare professional. I felt that I was the recipient of elder abuse. I I wasn't asking for special treatment. I was asking for the support that hearing-aid patients are encouraged to seek from ReSound hearing aids. Every older adult deserves patience, respect, and dignity. I hope no one else leaves this office with the same degrading experience.

Using hearing aids for 12 years. Referred to practice by Dr Kevin Lutz. Dr. Scott deWitt,…read moreaudiologist started with Danish Wydex hearing aids. Switched to Resound, 5 years later, another Danish company because the signal processing in the electronics had improved quality; noise reduction, focus, music, outdoor, etc. Without signal processing a hearing aid is mostly an amplifier. Wearing hearing aids induces ear wax production which can block the ear drum, cause signal feedback, and decrease auditory signal quality. At an 8 am appointment today, scheduled yesterday at 3:30 pm Dr Sabrina Scott, audiologist, removed the hardened wax plug. No charge. Saved me a visit to an ENT, ear nosr and throat doctor. If you wear hearing aids and notice a decrease in your hearing, may want to have your "audiologist" check you ear wax.

After years of using Costco for hearing aids I interviewed Scott at Modern Audiology as I wanted…read morethe best available aids. I was impressed with him and decided to go for the Phonak Sphere, which was brand new. We had problems with the first pair and Scott was patient and thorough. When we finally got the problem unit replaced I was delighted. His pricing is reasonable and service is top notch.

Dr. Link redefines the term "warranty " by charging an Office Visit fee of over $100 for warranty…read moreissues. She has repeatedly refused to speak directly with me about this and has the audacity to ask me for more money to extend a repair warranty that does not expire for another 2 years!!

Very expensive. I believe Dr. Link is a very good doctor and she cares about her patients but she…read more doesn't take insurance (but you can submit claims yourself which my mom's new doctor said as many times not as effective) and I feel like my mom's hearing aids and care were possibly around $2000 or even a somewhat more than they needed to be. We paid about $6000 up front for high-quality hearing aids which included hearing tests and follow up visits and insurance for the hearing aids but I believe even Dr. Link's office visits are on the high side. I believe we paid 150.00 even for a very short and simple office visit to clean ear wax from a hearing aid. My advice would be to call around because a lot of doctors take insurance and submit for you and the ins could pay for even a portion of the hearing aids plus a good portion of hearing tests. I found a great doctor in the Denver tech center less than 10 minutes away from the audiology method. my mom's hearing test according to her new doctor will probably only be about $18 after insurance is billed. Their hearing aid themselves will be about $2000 and that includes insurance for the hearing aids. Office visits will be about half the cost that Dr. Link was charging. I was able to find a Doctor Who takes insurance after only one phone call. If you don't mind the cost, the office staff is fantastic and I believe Dr. Link would take great care of anyone's hearing needs.

WOULD PROVIDE ZERO STARS IF THAT WAS AN OPTION. APOLOGIES FOR THE LONG REVIEW, BUT SERIOUSLY, MY…read moreEXPERIENCE WITH THIS LOCATION OF HEAR USA WAS NOTHING BUT HORRIFIC IN EVERY WAY. BE WARNED. While scheduling an appointment with a DIFFERENT audiologist this morning, I realized that I have not shared my HORRIBLE experience with the Hear USA Arvada location from 2023. Here goes: While I was surprised to learn when I needed help with my hearing aids in July 2023 that the practice was no longer a Hearing Rehab Center, I thought why not, I need help from and AuD? Bad decision. Dr. Jillian Anderson was initially helpful, but misdiagnosed a different dome for my aids that kept getting stuck in my right ear canal, which is slightly narrower than normal due to the shape of my skull. About a month later in mid-August 2023, the new dome prescribed by Dr. Anderson got painfully stuck in my right ear canal, and she saw me at once and removed it. But she did not change her prescription/recommendation for the hearing aid domes. About six weeks later in on Monday 10/6/2023, my right dome got painfully stuck again, and when I called the Arvada Hear USA location the receptionist (I believe Megan McPhillips) told me that Dr. Anderson was out of the office and offered an appointment to resolve my painful condition four days later on 10/13/2024. When I asked the receptionist for a referral to another audiologist, she was snippy with me, then accused ME of being snippy because I was asking for urgent audiology care, and eventually HUNG UP ON ME. On Monday 10/9/2023, I called around and eventually found another audiologist willing to see me the same day to help with my urgent, painful problem which was the result of Hear USA Dr. Anderson's misdiagnosis of my hearing issue and accompanying mis-prescription/recommendation of a hearing aid dome incompatible with my right ear. This AuD cared, unlike Hear USA, removed the painful dome, and recommended that I return to my former dome style that never caused any problems. I decided to NEVER visit any Hear USA locations again. When I requested a copy of my hearing medical records from Arvada Hear USA, the still-snippy receptionist delayed the production of these records on 10/10/2023 (which they are legally required to produce), and when I called back on 10/16/2023 to inquire about the production of my hearing medical records the snippy receptionist LIED and claimed that they had left multiple voicemail messages regarding those records -- which I never received on my phone number which has been my primary number since January 1993. About a week later, my hearing medical records finally arrived in the mail. I filed a complaint with Hear USA's national office regarding this situation on 10/16/2023, which went unanswered even to today. HORRIBLE EXPERIENCE. OTHER AUDIOLOGISTS CARE MORE. BE WARNED. Like Share

I've been calling or seeing SusieLund (sp?) for help/repair on my Oticon aids for 6 or more years…read moreand I just want to praise her for the competent patient service she has given me over the years. I learned today that she now will be serving us at the 120th Ave. location so I will learn to go there for knowledgeable help. Susie is your most valuable employee. Thank you for her help-. Jack Moores

I am grateful for my visit to see Peter Hunt (NP -C) , yet I'm awaiting a prescription that was…read moreapparently sent in. Pete[ Hunt voiced that I should get the prescription Monday / Tu -esday. I have heard nothing from the pharmacy so am wondering what the situation is? I called the number given me 303- 742 -0088 , but there was no answer. I'm a bit frustrated and look forward t hearing from you. Respectfully , Kelly F. Kinney

I was a patient at Geriatric & Family Medicine for many years…read more I recently moved out of Colorado and asked for Geriatric & Family Medicine to transfer a Rx they had written for three 90-day refills to my new Rx provider. Geriatric & Family Medicine refused to make the minor effort necessary to make the transfer. I think any medical person who writes a Rx should be professional and mature enough to maintain that prescription. I'm astounded Geriatric & Family Medicine would be so petty and unprofessional.