Nothing short of exceptional comments for Watermark. The staff, the facilities food attention and…read morecleanliness. Care is taken at every step. We are very happy my mother-in-law chose Watermark for her senior years. Steven was instrumental in her transition and we really appreciate his professionalism.

Horrible place for seniors to live. It's pretty new so very nice and that is deceiving. They are…read moreunhelpful, get mad if you put cameras in serior apartment saying their staff doesn't want it. They have little to no activities and some they do have are super inappropriate like boxing bc the activities director wanted to hire her son. The food is beyond terrible. Things get stolen left and right. Nothing they tell you when you go look at the place I is true. They refuse to give a second key to family members even with power of attorney. They aids just sit their talking Spanish to each other and talking about the patient. (They didn't know I understood) instead of caring for patient. The aids then complain if your loved one pushed their call button to much and they share a lot of their complaints with your lived ones which gives them anxiety: even when asked not too they still made a 100 year old women severely anxious about everything all the time. Stay far far far away from this place.

The food is amazing at Cresta Villa, we had the opportunity of beautiful, delicious Easter brunch…read more They really went all the way out with the incredible menu and the service that they provided to all their guests. We had a wonderful private room and started with their peach Bellini. Valet parking is free as is the underground parking. The staff members are very kind and considerate to all.

Servers are always rushed they ignore you when you ask for help. I'm a caregiver working for my…read moreclient and I noticed they didn't want to help me when I was trying to place an order. I got ignored multiple times.

I cannot speak highly enough of Steve Wanamaker at Oasis Senior Advisors in Orange County. From the…read moremoment we connected, he was fast, efficient, and incredibly knowledgeable. What truly sets him apart is his kindness and compassion--qualities that mean everything during such an emotional and overwhelming time. He took the time to really understand our family's needs and guided me through every step of the process with warmth and professionalism. His personable nature made it easy to trust his recommendations, and his strong relationships with board and care owners ensured we had access to quality options quickly. Thanks to his expertise and dedication, we found the perfect fit for our loved one and felt supported every step of the way. I wholeheartedly recommend Steve at Oasis Senior Advisors to anyone navigating elder care decisions.

I was no longer able to care for my 87 year old husband with Alzheimer's so I reached out to Steve…read moreWanamaker who made the placement process so easy ...in 10 days he was in a beautiful facility...a perfect place for both of us

In seeing other reviews in defense of this board and care, I'm going to drop some photos as…read moreevidence of how the business owners operate their business and the poor, substandard quality of care. Photo 1: family member had UTI (3 total in the 5 months residing there). Caregivers would not toilet them & so I toileted them when I found them sitting in this undignified mess. This is not the only time improper toileting happened. Photo 2: is this how you would remind your staff about how to store q-tips? Photo 3: this is the bathing chair my family member was left alone in - with wheels unlocked - and subsequently fell out of, breaking their shoulder. Please, heed this warning and keep looking for a board & care that actually cares. Since moving my family member, they have not had one UTI, not one fall nor broken bone & have help from people who do not view them as a burden. Shame on Laguna Palms.

Laguna Palms is awesome! Their staff is very attentive and very knowledgeable in their care. My…read moregrandmother wasn't an easy person to handle but I am very grateful for them all. Michael and Julieta being very hands made me feel at ease knowing they are able to care for her as I wish I could've done in my own home. The home is secured and well staffed. After doing my extensive research on assisted livings, I know I chose the right place! Thank you so much for going above and beyond!

Kathy was a wealth of knowledge in a sea of information and so very helpful when we were trying to…read morefigure out a good fit for my mother-in-law. There is so much out there, and she really dialed us in with places that fit both our budget and mom's needs. The touring appointments that she set for us were all good options, and I feel like we would have been happy with any of the ones she had recommended. Note: Kathy gets compensated by the facilities, so there's no cost to you for her expertise and guidance. Highly recommend.

Kathy is an angel. She is knowledgeable and kind. She is connected here in oc. She truly cares and…read morewants families to be happy and thrive. I highly recommend her!!!

Although my mom's stay at the Royal Inns was short, she received the very best treatment from the…read morestaff. Choosing this home was the best decision we could have made. We highly recommend this beautiful home.

They are fantastic!" So helpful and I put my faith and trust in them to care for my mother…read more Madison is awesome and so is Mariannia. The owner director Alan Shelley is hands on. And takes the time to play a game of cards or just sit and talk to the residents at Royal Inns 1 and 2. I would highly recommend them for you're family member 100%.

Looking for a quality senior living facility for your parents is not easy but the ownership group…read moreat Vividus did a great job of navigating me through the process and making the transition a smooth one. The quality of care and the facility in general was amongst the best we found in South Orange County and I would definitely recommend this facility to anyone looking for high quality care

My Mother has been a resident at Vividus Senior Living (Laguna Niguel) for the past year. During…read morethat period, we have found that the attention and care given to all of the residents in the home is unsurpassed. The caregivers are truly that-care givers, and the facility is kept up to a 5 star hotel's standards. Having had to move her from an Assisted Living Facility in San Clemente due to the lack of organization, cleanliness and just plain lack of care for the individual residents, the difference between theVividus experience and the corporate mentality of care is quite simply apples and oranges. I would highly recommend Bobby and any of his facilities, as they are top notch!

My mother was a resident for 6 years at Laguna Niguel, first in assisted living and then in memory…read morecare. She was always treated with respect and dignity and genuine interest in her daily life. The ladies of the front desk continually smile for the residents and their families and guests. The medical staff was attentive and kind even in difficult moments. The daily staff in all aspects had a smile and were ready to help with any request. I recommend Aegis with all my heart for their kind care.

My mom was diagnosed w/ vascular dementia in spring of 2023 and by late 2024 it became clear she…read moreneeded to be moved to a Memory Care home. After evaluating a few places in south Orange County, the family decided to move her into Aegis of Laguna Niguel. The property was very nice and clean, rooms a perfect size and the philosophy to focus on enrichment & stimulation via various activities aligned perfectly with what we were looking for in an assisted living home. To ease the transition from home the team invited my mom and step dad to numerous events around Thanksgiving and Christmas. Every time mom entered the home she would smile as staff and residents would say "hi". Mom was set to move in early January but it became clear by mid-December we needed to move her in earlier, which Aegis quickly pivoted to helping make happen. One day after we had furnished her room in late December and one day before we moved in she fell at home and fractured her hip. Several days after her fall the family made the difficult decision to suspend all interventional treatment and begin end of life care. Mom was transported to Aegis of LN to her room and would spend the last days of her life there in hospice care. While the entire saga was very sad the family can't say enough of the ENTIRE (!!) team at Aegis of LN that helped us from beginning to end. They seamlessly pivoted from welcoming a new long term resident to one that would stay but a brief time. Their coordination with us, the hospital and hospice was simply amazing. Many thanks to Kurt and Marti for introducing us to the facility along with Ingrid, Andrew, Aileen, Jacqueline for their support and care...and everyone else that touched our lives in those last few days. We could see through these interactions that this is more than a job but a calling for all of you. If this is how you treat a loved one in your care for a week we can't imagine what you would have done for mom longer term. Thank you from the bottom of our hearts.

Belmont Village was fantastic for the care of my mom through the end of her life. She moved in…read moreafter heart health complications and ambulatory needs and thoroughly enjoyed the assisted living. The caregivers were amazing in assisting her with her wheelchair and diapers, and she absolutely loved the food and the ability to choose from a menu. She loved her view, her room was kept super clean, and it was so quiet. Like a boutique hotel! When she suffered additional strokes and had to be on hospice, the caregivers and the entire wellness care staff upheld her wishes exactly as requested. My mom had been in several other care homes/situations, and I enjoyed coming to visit her at Belmont Village the most by far. The entire community from staff to other residents were super sweet and friendly, and the atmosphere was so warm and welcoming. If you have to experience transitioning a loved one to assisted living or even memory care, this is definitely the place to be!

We did extensive research before making a decision to place my father-in-law in the care of the…read moreincredible individuals at Belmont Village. There are always exceptions, but the overwhelming majority of the staff here really have true passion for what they do. What was most important to us was there cognitive and behavioral programming for individuals who require memory care. Most of the facilities we looked at are beautiful and have great staff, but tend to just focus on keeping patients "safe" versus activities that make them use their remaining cognitive abilities. At Belmont they truly apply research combined with be very specific individual needs of each resident. Once an Alzheimer's patient becomes a "flight risk" many facilities just make sure that they are safe and secure and give a little thought to they are quality of life which results in a rapid decline. Bellmont leads the way.

What a wonderful experience not One, but TWO of my clients have had moving into The Covington last…read moremonth! I'm a Realtor and both of my elderly clients moved in here within days of each other. I've witnessed a loving, caring and very professional staff, and would love it if my own 88 y/o Mom lived here. Truly. The activities are plentiful and the grounds are beautifully maintained. It is an EXCEPTIONAL place for our aging friends + family to not only live, but to THRIVE in their Golden Years! I had personal contact with their sales department (wanting to understand the move-in fees/etc) to the maintenance crew (hanging items & setting up TVs in the new apartment) to the health team (nurse & others) who visited day one to offer support & health information, to the resident manager making sure everything was to their liking...It was First Class!

This is seriously the nicest senior living community I have ever been to…read more The grounds are nicely maintained, the staff members are very polite and kind. The restrooms are well attended to. They have complimentary coffee stations are guests and residents. It definitely costs a pretty penny to live here but if you can afford it, it's a very nice place to call home. I greatly enjoy my visits here.