We recently moved cross country and needed a security system installed…read more I researched Security Companies in Lexington KY BEFORE we moved and found that the best reviews were for Cornerstone Protection. My main criteria for any company is always "Honesty & Integrity". I hit the Bulls-Eye! Reading reviews pays off because we are TOTALLY satisfied with the service from Cornerstone. The setup, the panel, the app for our phones: All were explained in detail. Shannon and his team are so down-to-earth, knowledgeable, and explain everything. (They will explain at whatever level each person can understand.) I have contacted the Service to ask a question or two, or three.....by email, text, or phone.....and someone always picks up the phone or gets back to me within a short period of time. Thank You, Cornerstone Protection, for keeping us safe! The End.

I needed to cancel my ADT service as I'm selling my Ashland, KY house. I was told I could…read moreaccomplish this online but the function they told me to click on wasn't an option. Was also told I could do it using the chat app. I could not. Finally, when I talk to someone on the phone, they spent all their energy on wanting to install ADT at my new home. I will never use ADT again. Going forward, any business that is this difficult to communicate with will forever be removed from my approved contractor list. Goodbye ADT. We had the service for 3.5 years and was never happy with the service.

The worst company I ever worked with - old equipment- would not update -- do not sign any contractsread more

First off, I didn't sign up for Bates. I originally signed up with Kentucky Alarm Services, which…read moreas stated in my review that I left on their page before Bates took it over and changed the name to their own. https://www.yelp.com/biz/kentucky-alarm-services-lexington-2 I spent almost $2000 on security cameras that I was told were warrantied and were, for as long as Kentucky Alarm Services existed. Slightly unbeknownst to me, KAS sold out to Bates. Low and behold when the cameras faulted one by one, we were billed each time that they came out to repair them. Each time, my husband called to argue the warranty, each time a collection notice would follow. We finally gave up and brought new cameras elsewhere. This summer, months ago... my alarm sensors stopped working. At least twice, my daughter came home and without disarming, she was able to make it upstairs, to bed without ever tripping the alarm. For the last few months practically the only thing we've been using the Bates Services for, was for my husband to enter the garage... that was an app feature, to open and close the garage from the app. Finally months later, I decided to disconnect service altogether. My husband called and was told that we needed to give a months notice, by sending a simple email. That I did. Days later, again, unbeknownst to us, they disconnected service... while my husband was at work. So, when he got home, he discovered this and had to wait on me to arrive home before he could entered... should've hung on to his garage door opener. The next day, I was surprised to find a mailed notice explaining that we were still responsible for the upcoming month's bill... which we were already aware of. What I am appalled about is that they want you to pay for that last month, but disconnect and ban you from service during that time frame. So, we hadn't yet connected our replacement alarm service. I've never heard of any company or contract that requires you to pay something without providing service. I will mention, that after my husband made a few calls, they credited back that last months service that they disconnected anyways, so I'll give them a second star. Beware.

Best security company around. I've called another security company before calling Cornerstone and…read morewhat they told me over the phone and when the installer showed up was completely different. Cornerstone Protection was very honest and upfront with me. The quality of the alarm system they sold me was really good. They also did a great job on the installation and I would highly recommend them to anyone who is looking to purchase a security system.

From the owner: At Cornerstone Protection, we serve business and residential customers, and our priority is…read moredefending what is most important to you. We are provincially licensed, and bonded security systems company offers affordable world-class high-level alarm system and surveillance monitoring in Richmond, KY. Our Security services are not just us walking off after we are finished with your installation, It is assisting your new security devices with alarm maintenance, software updates, and maintenance for any parts of the equipment to keep it working in best conditions for your security and comfort. We offer affordable costs for home security packages or business security, without reducing professional service in Richmond, Kentucky. This is what we do! We are alarm services and supplier company for the well-known leading brands in security and automation. Off Duty Police Service, 24/7 Alarm Monitoring, No False Alarm Guarantee, Low Monthly Rates, No Activation Fees, No Long Term Contracts. Call us today! (859) 353-4887 and get a 100% FREE security consultation and a Quote or by visiting our website. Take a look at why many people are switching their Kentucky Security Company to Cornerstone Protection.

Great company and better than any other security company I called. Excellent customer service and…read moretop notch installation

From the owner: Cornerstone Protection is a top rated validate alarm service monitoring company in Morehead,…read moreKentucky with thousands of monthly relied on satisfied customers. We locally owned and managed security protection services with our 3 Elite UL certification (safety organization) central monitoring stations, and 24/7 wireless monitoring system for Morehead home security systems. Cornerstone Protection is the discoverer in home automation and security alarm services as a local security systems provider in Morehead KY. As an expert in Morehead security service and specialize in wireless burglar alarm installation for home or business. If you were looking for security companies Morehead KY, then Cornerstone Protection will be your reliable selection in choosing the best-trusted security system provider in Morehead Kentucky. 24/7 Professional Monitoring, No False Alarm Guarantee, Low Monthly Rates, No Activation Fees, No Long Term Contracts. We operate security services in Lexington, Winchester, Richmond, Paris, Mt. Sterling, Owingsville, and Berea in Kentucky. Give us a Call Today! (606) 462-1608 for a 100% FREE security consultation and a quote with especial OFFERS and see why people are converting their Kentucky alarm company to Cornerstone Protection.

They canceled my order for an SSD without any notification, probably due to the fact it was priced…read morenormally and not gouged up, and tied my money up for a week, no communication what so ever.

Hard to do business with online. For my first order I was sent the wrong item. I had to contact…read morethem twice before they issued a return label. Got refund several days after they received the item. For my second attempt they now require a PayPal account. I don't have a PayPal account because PayPal requires an app on your mobile phone. You have to agree to accept automated texts from them. This is unacceptable for me. I get enough junk texts already. I don't need more.