Superior customer service. Recently visited on 1/21/24 and upon trying to use the money changer…read moremachine to get quarters to wash my clothes the money change kept my $20 bill without issuing any quarters. I called the owner of the laundromat and he immediately apologized and drove 45 minutes to refund my money. I have been a frequent customer of this laundromat for years and this kind of customer service is what keeps me coming back. Thank you again to the owner for all of your help!

When I got there ur not allowed to bring the carts out to ur car, so when I went to take them in I…read moretriped over the thing that stopped the cars and busted my knee still did not get help but from another customer that was in his car and saw me fall .he helped me up. The next time I was there there is a note on door that said if u need help to ask the antend and she no I don't think so .I will never go back and it's the only one in Cleveland . This was at Cleveland laundry mat.

Drop my threads off when my machine was down.. lightening fast service and really well job.. cleanread more

Clean, nice, and efficient. My grandson dropped a jar that…read moreshattered on the floor, I spilled a bucket of oxy clean on the floor and it was a no good very bad day for us when we took camping gear + blankets to be washed here. The person working was gracious and helpful and made a point to change the trash bags immediately after we cleaned up the glass so that no one got injured. Even with our mishaps we were in and out with 7 loads of laundry completed in just a little over an hours time!

They are permanently closed and they have been for several months! When they were open, they were…read moreoutrageously expensive!

Clean, safe, great experience. The owner was so helpful he recommended which washers I should use…read moreto save money. A bit pricey but worth it. The owner told me the water prices in Dahlonega were astronomical that's why the price per load was so high. Great experience!

This laundromat is decent. It's clean for the exception…read morethat the first time I went the place had a puddle of water in the back. Other than that I've been back twice and I like going. It's clean and quiet other than a tv that stays on. They have small front loader washers and Large. Not XL. It's about $3 for small and $4 for large. The dryers are .25¢ for 6 minutes and offers 3 settings low- medium- high. This is my favorite laundromat so far. Also the last wash is at 9pm. So it's great for late night laundry.

I suppose I can't say this is an entirely honest review, because I never got to wash my clothes…read more The place closes at 8 all week. Seemed nice, reasonably clean, not terribly shady, just slightly inconvenient. The attendant was very nice about it, though.

I have to agree with everyone else's review The service was…read moreterrible It was like they hated seeing you walk in.

DON'T GO HERE unless you want to get treated like trash. i was at this laundromat with my father…read moreand right when we walked in Conditions:everything was all over the place it looked like a laundry from like from 1990 and was poorly made Price: when we walked in we remembered that we forgot detergent so we bought one there but one thing it was 10 DOLLARS i could literally get it cheaper at Walmart Service: When we got there there was this Chinese man and he looked angry but I didn't mind so we got a cart to put the clothes in the dryer after we did, we clearly were still using the cart and out of no where the man comes and takes the cart back so after he left I went to go get it but then when he came back and I had the cart he got really angry and snatched the cart from my hands and threw a other cart to me. I as a human don't deserve to be treated like this this is by far the worst laundromat I've been to

I had my washer and dryer go out and flood part of my basement, unable to finish my load of laundry…read moreI rushed over to this lovely laundromat. I hadn't been to one since I was a kid plus It was already dark out so I really was just hoping to find some place that didn't seem sketchy, I was immediately at ease with how lit everything was and how clean it felt. I was a little rusty on how everything worked but in there was Ms. Kim, she was the most kind hearted genuine person! She helped me, chatted, and just made the entire experience! She is amazing and I'll be coming back if this ever happens again.

I was very disappointed in this American owned business. I drove passed there when I was going to…read morehave Easter dinner with my family and they were open. On my way home around 9:30 p.m. they were still open. How can the non American owned laundromat just down the street close on such an important holiday but SUDS can't let their employees be with their families? I know the owners weren't staffing the place. I am a weekly patron and pay an average of 25.00 per week to do my laundry there while my husband and I finish building our new home. Kim is awesome and the main reason I go there. I think I will go to the other laundromat simply because this one is apparently open on Christmas also. This tells me the owners are greedy and do not care about work life balance for their employees. Thank you Kim for everything. Keep smiling and God bless.

This place use to be a good place to go but, man things have changed for the worse. It seems like…read morethey are just letting this place fall down. So many things are out of order and you can't get any new cards to use the machines and the water heaters are now not working. This place is sadly falling apart and not a good place to go anymore.

If you don't have a laundry card you can't use this facility at all. They are no longer giving out…read morenew ones so good luck new customers

I had a special occasion pop-up unexpectedly and needed my suit cleaned within a few days. A…read moreco-worker recommended West Cleaners and said that they should be able to get it done quickly. I dropped it off on a Tuesday afternoon and asked how soon it could be ready. The lady working the counter was very friendly and said that while they usually ask for two days, she would try to have it done by the end of the next day and to give them a call then before coming in. So, I called back that Wednesday afternoon and it was ready. They did a great job with it and I appreciated how they were so accommodating in getting it cleaned so quickly.

I've used the wash and fold service 3 (4?) times and I love the quality and the fast turn around,…read moreand the low price with no minimums. However, there is no system in place to verify what items you bring in. (ie. They don't count the laundry with you or do a checklist you sign off on, or anything to make sure that what you drop off, you get back). First load I reported I was missing a sock, second load a dish towel and last load (yes, I know. But I really just felt like it was a huge coincidence) I left my own hand written inventory with them, which I could see that they referred to. So, today at pickup when I counted and found the pants short one pair (6 recorded but 5 in the bag) I called the main line again to report (which appears to be the manager and/or owner personal line) and was told that my inventory was wrong but they didn't tell me at any point because they "didn't think it would matter." I was told that they've never had to do a customer inventory before and no other customers seem to have this problem, I can come look through the small items they have that sometimes get stuck on the insides of the washer/dryers and see if my sock and dish towel are in there. ( So... things do go missing? I thought it was just me). When I tried suggesting to the manager that they do an inventory of some kind so there would be zero misunderstanding, I was told that the system of checks and measures they use (which is not mixing customer items) have been great, until now (me). I got the same flippant attitude when I called about the sock, and I felt so stupid when I hung up for even calling about a two dollar sock. Today when I called about the inventory discrepancy, it was clear that the manager was irritated and thought I was the problem. I've never threatened or complained. I've been kind, and have been trying to be helpful bc I really wanted to use this service. But no convenience is worth being condescended and gaslit over. Or, oh yah, having your stuff magically disappear.