Mike from Precision was great! He was very thorough in his explanation of the issue. Mike was very…read moreprofessional and excellent at his job. I would highly recommend Precision Door of Akron.

Precision Garage Door has ALWAYS been fair and honest with me!…read moreThis was the second time I used them, the first at my new condo and this time was at the home I am selling. Austin Zink was professional and a very good mechanic. He installed a new garage door opener in less than 90 minutes and was very helpful in guiding me through all the new whistle and bells this unit has. I will recommend this Company to anyone!!

Jeremy replaced the torsion springs on my overhead garage door after one of them broke. He…read moreexplained how the springs I needed were bigger than the ones that had been on my door, and he demonstrated the before-and-after difference on our second identical door (which was more difficult to open and did not stay put when disconnected and open half-way). Jeremy gave me great advice and a good price, which included inspection and recalibration of our motorized opener and a 1-year warrantee on parts and labor. I'll call him again for the second door when its over-wound spring fails someday. Thanks again, Jeremy!

Came out same day as service request and got my door fixed in less than an hour. Highly recommended!read more

My guide rails got bent so I called. In five minutes he was done with straightening things up…read more Nothing had happened but he said they were unwound and that would be a $235 charge. In ten minutes he gave therm a couple of 1/3 turns. Then he attempted to lubricate the door parts but his bottle was empty and told me to do it but didn't write down the lubricant. He just wanted to leave quickly.

A couple of good humored guys that saved me some dough on a new liftmaster opener. They did a nice…read morejob.

Late on Christmas Eve (PST), my tenant called to say the garage door cable had snapped and her car…read morewas stuck inside. As an out-of-state landlord with properties in Akron, Ohio, I had no idea who to call, especially on a holiday. I reached out to 3 of the top 5-star vendors on Yelp and was literally on hold with one company while they "checked their database" for pricing in order to give me an estimate. That's when Mr. Keith King texted me back and said he could take care of it. Keith went straight over, despite having a nail in his tire, repaired the cable quickly, and charged a very fair price. No service fee just to give an estimate (which others were trying to charge), no holiday price gouging, and no hassle. He emailed me an invoice with a payment link, and that was it , easy and professional. Honest, reliable, and genuinely helpful. I couldn't ask for better service, especially during the holidays. Highly recommend.

Same day service on an emergency situation. Very reasonably priced and Keith did a great job…read moreexplaining what was wrong and what needed to be fixed and replaced to correct the issue. He made sure other components of the door were in good order and I will use them anytime I have a garage door issue or when i put in a new door. I highly recommend Neighbor Door.

Had a spring break on my garage door and went to yelp for recommendations on someone to come out…read moreand fix it. I had a few texts from different companies, but Travis was the only one who actually called me on the phone. On a cold Sunday morning, he showed up to assess the situation and was able to fix it on Monday with the correct parts. He was prompt, courteous, and efficient in his work. He even offered to change the lightbulbs in my garage. He's a terrific person. I would highly recommend him for any kind of work you need done.

Called them for what should've been a simple repair. Ended up waiting all day and no one ever came…read more When I called back, the lady just said "we're running behind." Never rescheduled, never heard back.

The sound of a garage door spring snapping is terrifying. Hearing Guy explain how he can fix it…read moreimmediately and it will only take an hour is the only way to regain peace. We really appreciated our repair guy, Guy's, patience, attention to detail, and willingness to repair the problem and not just insistent upon replacing the entire door. This is our first garage door repair and with the company service warranty I am not at all worried about any future needs.

Wouldn't recommend. The service felt rushed, communication was poor, and the garage door issue was…read morenever actually solved.

Thank you to Allen from Two Brothers Garage Door for coming so quickly and fixing our heavy garage…read more door! Excellent service, fast response, and very professional. Highly recommend using their service. Thanks again

Reprogrammed our external garage door key pad. Worked for only 2 days…read more I called back and guy said we fixed it. You need to replace it. Very difficult to understand and very curt. We do not recommend.​

I had a brand new smart system installed by Action. I have never once been able to get them back…read moreout to fix the terrible install. My sensors have never worked right which means I can not make use of the app and it's features. They also improperly installed a lock mechanism which caused $1,000 in damage that I had to pay to another company because Action wouldn't even come out lol. I am literally suing them because after I told them about the issues, without even looking at photos or asking a single question, told me I am out of luck. These people suck and you should call Precision out of Akron, they do a much better job. UPDATE: A manager came out to look at everything. While he was on site he was personally expressing that he realizes Action messed up but his hands were tied. So he called the owner Dino, and Dino denied all liability. I am now suing action door because they don't do the right thing. Beware.

RIPPING OFF CUSTOMERS ON PARTS PRICING AND ZERO ACCOUNTABILITY:…read more I began experiencing a problem with my garage door opener around Nov 2023, that is, sometimes it would not close with the remote. I called Action Door and they attempted to fix it, but the root cause was never identified. A week later I ran into the same problem again. I called them the second time and this time they hooked up a diagnostic tester and discovered that there is an issue with the circuit board (2nd attempt was on Jan 19, 2024). Now, why did they not run the test the first time to identify the root cause, I don't know! but I was prepared to have Action Door fix it since the reason was finally identified, hopefully. I asked how much, and the tech replied that there will be no labor charge (since they attempted once and failed back in Nov 2023), but part cost will be applied (which is totally understandable). However, they tried to rip me off by quoting me a price for the circuit board that is almost 200% more than what is currently being offered in the market. Multiple vendors on Amazon are selling it for $118 (see the attached picture), and Action Door price was $220 to $250. I showed the market price to the technician, but he was fixed on their price for the part. I informed the tech that I will order the part myself from amazon, and once delivered (Jan 20, Saturday), he can come out on his first available business day to install it. The technician returned to his van and called his office/supervisor and returned with a written summary of the Job order, which included the next service date for board installation (Jan 22, Monday). He also added a $50 labor fee for the upcoming service after his call in the van. Since I had already paid $50 for their initial unsuccessful visit from Nov 23, I had to dispute it. I called their main office in Hudson, the manager on the phone decided to increase the labor cost even more since I was not purchasing their overpriced part. I mentioned to him that the written service agreement provided by his tech states that the part will be supplied by customer and $50 installation charge (the reason why I called their office) will be applied. (see the attached document, "Service Required" section for reference). I understand that the manager who was on the phone with me was trying to compensate for the failed service visits. It costs money to send people out to customers site by the hour, but Action Doors' incompetence is not customers' responsibility. When I tried explaining to the manager, he ended up cancelling the upcoming service. I can conclude that Action Door cannot adhere to their written promises, and they lack honesty/integrity, especially when they cheat people on parts' pricing. They have lost me as a customer, and they have also lost my family and friends that are pursuing their business.