This review is for my carpets in my car. I stopped by and asked for something small that wouldn't be worth the time for most businesses. I only needed the passenger side carpet cleaned due to me trying to clean it myself after messing it up. They got me in the next day and did a fantastic job. They even asked me to come back in a few days bc there is a machine they wanted to use that wasn't available at that moment. They already did a great job, but I'll bring it back so they can do it anyway. Friendly staff as well. Thanks guys! read more

Corry's Union Bay lost my two cashmere sweaters. I went in to pick them up and was told they have no record of them being dropped off. [[HIGHLIGHT]]Staff told me a manager would follow up but none has.[[ENDHIGHLIGHT]] I am beyond frustrated. read more

I have only used them twice and each time my items ended up looking yellow and dingy, and dirtier than they were before. Despite my complaints they insisted on charging me full price for the service. [[HIGHLIGHT]]To them, the customer is always wrong.[[ENDHIGHLIGHT]] read more

WARNING DON'T TAKE YOUR CLOTHES HERE!!! They ruined my designer blazer and sweater worth over $600 retail. Neither had ever been cleaned before and they tried to say that it was like that before. Ended up with huge holes and missing fabric. Inside lining was shredded! [[HIGHLIGHT]]When I followed up to complain and ask how they would address the issue, the woman who I spoke with was incredibly rude, accusing me of lying and told me to 'Get over it, lady!' and hung up on me after I explained to her what happened and expressed my disappointment and shock by their lack of customer service.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I was told the only thing to do was return my clothes for inspection by the owner, which I did, and no response. Not a word.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Owners seem oblivious to awful staff behavior and indifferent about how unhappy customers are.[[ENDHIGHLIGHT]] Read other reviews and note that no one mentions any reasonable resolution after a bad experience. Never coming back! Should have stuck with my regular place. WORST EXPERIENCE EVER! read more

I had a decent experience the first 2 times I went here. Then the 3rd time I went, I did not. [[HIGHLIGHT]]The lady's at the front were very off putting and just were not very helpful.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I also offered to pay extra to expedite an item that was just an inch of a repair and they just shut me down.[[ENDHIGHLIGHT]] Not great customer service read more

I recently set up laundry service (weekly pick up & delivery) for a family member. Corry's made the process really easy, was super responsive to all my questions...and was able to pick up quickly. They did first pick up on Thursday and will deliver on Monday-all washed and folded. The service is very affordable. I had checked with multiple laundry services and Corrys was the only one that got back to me...and they got back to me immediately! read more

Went to this place and had two garments ruined. When I asked for compensation the two gals threw me out and said they were going to call the police on me. Do not use them. read more

The worst dry cleaners in the history of dry cleaners. Wrecked my husband's prized jacket and then claimed we left it there like that. AVOID! read more

Professional, Gracious, Certainty, Poised, Outstanding Service! [[HIGHLIGHT]]Few employees in any industry where all these qualities can be found. I am privileged to have found one person to at Corry's Fine Dry Cleaning University Village 4640 Union Bay Place NE who these qualities exist. Holly, she seems to embody all of these qualities naturally[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]She is the kind of person that upon entering the door she greets you with a smile and is enthusiastic to take care of you needs.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She appears to do the work of three people simultaneously with a smile.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I entered early on Saturday morning with about 20 dress shirts. She smiles and says, "oh good, I love to keep buy". Just like her[[ENDHIGHLIGHT]]. If you are looking for quality dry cleaning with outstanding service I highly recommend Corry's Fin Dry Cleaning University Village. You will not be disappointed. read more

We left my husbands North Face Gortex coat at Corry's, they texted us that it was ready to be picked up, we came by about 2 weeks later to get it and they claim it was never there. [[HIGHLIGHT]]Oh, and shame on us for not coming by immediately in response to the text notification for pick up?[[ENDHIGHLIGHT]] HUH? Does logic and facts not play a part in their thinking or complete lack of professional business practices? OUR COAT IS GONE BEWARE OF CORRY's DRY CLEANING read more

No communication in pricing beforehand and came back as a shock. For 1 down jacket they are charging $40. Never coming back read more

I took a neighbors Karstan rug here that had been badly stored. Got great advice on what was needed to bring it back. Top flight service from people who know their business. No doubt you could find a less expensive option but i wanted the confidence of knowing the job would be done correctly, the first time. read more

Zero communication for the pick-up service, and our clothes bag got lost I scheduled a pick-up dry cleaning service with Corry's cleaning, however, there was no communication at all during the whole pick-up process. In fact, our cloth bag got lost during the pick-up process, but they did not send any messages or follow-ups informing us of the failure of the pick-up until I ask them after two weeks of silence. The whole silence made me think the pick-up went smoothly, which resulted in a long delay of the investigation of the lost cloths bag - and we ultimately miss the perfect time to trace the lost bag. The whole process is like, after you put the cloth bag for pick-up, you get zero communication from them, and YOU DO NOT KNOW ANYTHING about the status of your cleaning items. We don't know whether their driver really came to pick-up at all, or our bag is stolen or lost during pick-up or transit. They do not have any evidence of what really happened during the pick-up. The poor service and zero communication really amplify every negative possibilities. I know the lesson I learned here is to install a front door camera to record everything, otherwise, nobody would take up the responsibility. But really, DO NOT WASH YOUR EXPENSIVE ITEMS here. It's like throwing your clothes into the wild and they don't give a damn for it. read more

Rip off pricing. $330 for 6 men's cotton shirts and 6 throw pillow covers. That's all. Nothing fancy and certainly this is a regular run of the mill cleaners. read more

I have been a customer at Corry's for about three years and was pretty happy until today. I had taken in an expensive scarf to be cleaned and the area with a small stain was still there when I went to wear it this week. I took it back in today and was told that since it had been over 30 days since I had it cleaned I would need to pay $12.00 again if I wanted them to fix it. It was still on the original hanger with the plastic cover on it and obviously had not been worn. I pointed this out and the reply was, "Sorry, that is our policy." I guess I should have inspected it when I picked it up as it seems you can't be sure that they have performed a quality cleaning. I am going to look for another dry cleaner after this experience. Excellent customer service would have looked like this: "I'm sorry we overlooked that stain. We will be glad to take it and clean it again at no charge." read more

Corry's Fine Dry Cleaning - Clearly unworn - Carpet Cleaning Near Me - Seattle, Washington

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Sad Waited over 2 weeks to call me to tell me my stuff was done! It used to Great with old owners! Has really gone downhill! I will use Morrell's Cleaners next time read more

I recently switched over to Corry's and was able to tell a quality difference. Have done some dry cleaning, but my favorite is the laundry service. I'm a mom to 4 kids and the best splurge I can make is having them come to my door twice a week to pick up and drop off my wash dry and fold clothes for my children's clothes. I throw all colors in one bag and everything comes back perfectly folded and never had a piece of clothing damaged. Will be hard if I ever have to stop. read more

Signed up for thier laundry service. First bag they returned with my clothes shrunk, stained and still wet. When I asked for the owner to call me about the damages, they let me know they "consider the matter closed" without even looking at my ruined clothes. AVOID AT ALL COSTS read more

Spending more time at hone during the pandemic gave me time to get my closets in order. I took in a few wool coats and some dresses that needed attention. Corrys did a GREAT JOB and the staff was super friendly and helpful when I asked lots of questions about their process. I also found out they offer a bulk laundry service... will clean as much as you can shove into a supplied green bag for 40 bucks with free pick up and delivery! With kids at home that require all my attention these days- this service is a no brainer!!! read more

I'm extremely satisfied with everything I've had done by Corry's. Carpet cleaning, high priced and high quality worsted wool slacks from Brooks Bros., Nordstrom, Barneys, etc.Even my Hart Shaffner & Marx Golden Trumpeter wool blazers. If you've had as many Zenella wool slacks as I and had them all cleaned by my Lake City Corry's withut anything but ' as new results', you'd go no where else either. Thank-You Corrys, Jon B Kleven (206) 579-3350 read more

2nd visit to the Union Bay location was a HUGE disappointment. I was assured that their "pleats expert, Chris" would give special attention to do box pleats to my brand new $200 dress. I'm including a photo that shows the dress pressed completely flat!!! Arrrgguuhhh! The box pleats were roughly in place on this new garment - just wrinkly because the dress was shipped in a box. How much am I hating you right now, Corry's "Fine" Drycleaning!!! read more

Corry's Fine Dry Cleaning - You gave this to your "pleats expert"? Grrrrr..... - Carpet Cleaning Near Me - Seattle, Washington

This used to be my dry cleaner of choice, went to them for YEARS. However, in the last few years I noticed that my clothes would often have a reside and smell to them, then this last time I went to pick up my cleaning, and they lost my items. This was the second time that they lost items. The manager who was helping me was not very apologetic. The lady behind me in line stated that she had also had issues where they lost several items of her's as well, but didn't know where else to go for cleaning. I would NOT recommend coming here especially with items that are expensive or that you care about, as they will loose items. The manager did call me later in the afternoon after I gave them a description of my items. They stated they put the items under the wrong name, she even admitted that the items smelled and wanted to re-clean them. I declined as I just wanted my items back, but they still charged me even though they admitted that the items weren't all the way clean, and they essentially lost my items. read more

Awful. Simply awful. We dropped clothes off for laundry. They proceeded to dry clean most of them, racking up a huge bill. They seemed confused about why we were unhappy. They said they can't do anything different from the instructions on the label of the clothes... which don't call for dry cleaning. Also only mentioned this at pick up, not drop off. They said they'd have the manager call me back, then she did not. When I visited later, they said they could charge me for laundry but that it would cost the same as dry cleaning. Absurd. Also that they do bulk laundry, but "that's just underwear, socks, towels, that sort of thing". Again, this would have been useful information at drop off, when they accepted our laundry order, then silently decided to dry clean most of it. They showed no empathy, nor any attempt to make us feel better as the customer. Awful. Ridiculous. They need to go out of business, maybe an honest cleaner could show up. read more

The heat exchanger in our gas furnace cracked and filled our home with an awful smell, which was of course absorbed by all my clothes. Corry's took on the carload of items that could not be washed, gave us a quantity discount which really helped, and cleaned everything quickly and well for us. And then we opted to have our cars cleaned and detailed at the same location - and in one day they both looked and smelled wonderful. All in all, a seriously great spring cleaning! read more

Horrible. Just terrible customer service. They break the clothes you worked hard to get and have you wait empty handed until the "owner" decides to get back to you a couple weeks later. Who knows what will happen, still waiting. Should have read the reviews first. I don't write reviews like this. In fact, this is my first one. Trying to find a way to give less than half of a star. Yelp isn't letting me. Cheers read more

This used to be my dry cleaner of choice, then they got rid of the coupon books. I lost my 1.39 shirts and 5.95 skirts and then they lost me unless I'm in a freaking hurry and need something stat. 2.80 for a shirt? You have got to be kidding. The staff is pretty nice though. read more

Expensive, bad quality and poor customer service. I had a dozen shirts end up with holes in them as they pinned garment tags directly through the shirt material. When I called them about this, they first denied it, then said that they could try pressing the shirts again to see if it would fix it. There was no apology and no offer to repair or credit the work. Similarly, they charged $14/shirt to dry clean because "they have darts in them", without first contacting me to confirm that the dry cleaning costs would be 3-4x more than expected. Go elsewhere, there are many better dry cleaners out there! read more

PRICY! And they completely ruined my alpaca wool comforter. But when asked to remedy the situation, they reimbursed the entire cost of a replacement. It may have helped that my replacement was substantially less expensive than purchasing from the original merchant. Nevertheless, they did what I thought was fair. read more

Very disappointed with the service here. Firstly, when I walked in no one was at the front desk. I waited about 5 minutes, then took one step past the desk toward the back office and called out "hello!". Someone came out from another door and scolded me for not waiting at the front, even though I had waited for 5 minutes with no one there to help. I brought in a mattress topper for cleaning which they quoted me $60. They said it would fall under the category of a comforter which I then told them it was not, and they said "well it looks like a comforter so we will charge you for a comforter". When I returned today to pick up my mattress topper they told me I owed over $100 because it was in fact not a comforter. When I reminded them of our previous conversation they said something along the lines of - one of the higher ups saying it was not a comforter so they needed to charge me more. What I was charged was almost double what I was quoted and had I known prior that would be the price I never would have dropped it off with them in the first place. The price I was charged was almost the cost of a new mattress topper and had I known upfront this would be the cost I would have just bought a new one. read more

What a great dry cleaner! Same day dry cleaning! If you ask to have it ready by the after noon, Corrys will make it happen. My old dry cleaner went out of business! I have been with Corrys for two years. They always try to get the stain out. They know me by name and get my cloths ready as I walk in. I won't go to the dry cleaner near me. I would recommend Corrys to anyone!! read more

I brought in a brand new shirt with the tags still on it for them to press it they destroyed the Garment by melting it it had threads hanging off of the scenes and they refused to pay for it do not use this company they will destroy your things. read more

My long term dry cleaner suddenly and surprisingly closed with no warning. So I read reviews and came here - they did a tolerable job on two carpets last year. My goodness, no thank you. $50 for four very plain tops? And they all smell like a vague stinking floral perfume? Otherwise, they're undamaged, so if throwing money at a dry cleaner for scented clothing is your cup of tea, go ahead. I'll keep looking for a tolerable dry cleaner. Corry's is NOT going to get any more of my business. read more

I had three bad experiences with Corry's: 1) They charged nearly $250 to clean shear curtains that didn't even require pleating. 2) They ruined an expensive pair for pants and insisted I must have spilled something on them, didn't recall it and then it magically re-appeared during the cleaning. I appealed the bill to some phony arbitration board that represents dry cleaners and lost. I was given no reason. 3) By now I'd stopped going to them but my daughter needed a summer job and stopped by to apply. The counter people were condescending and rude to a nice kid. There's a decent cleaners just up the road and an even better one on 65th and Brooklyn. Good luck. read more

I had my sheets cleaned and pressed at Corry's since it is so close to my house. I used to take them to A1 Laundry in Belltown. A1 Charges 20 bucks to do both sheets and 4 pillow cases. I just paid 93 bucks at corry's. What a rip off. I almost choked when the nice woman rang me up. I will make the trek to A1 for my sheet service. TOOOOO Expensive. read more

Corry's is great if you have an interest in working on your sewing skill. They returned my sweater to me with one less button, which was great motivation for me to take up sewing. Not only that, they told me where a fabric store was, so I could buy the replacement for the button they lost myself. Of course the fabric store didn't have a matching button, so I had to buy enough to replace all of the buttons... More sewing practice!! Unfortunately I haven't had a few hours to dedicate to this exciting new project yet, so the sweater is now in storage. Overall, I would recommend going anywhere else. read more

Thank you for the excellent friendly service to the lady in the Laurelhurst branch. And thank you very much Corry's for finding the headphones in my trousers I looked for everywhere!!! read more

These guys did a great job cleaning my Persian rug. Then I brought my car in and they did a really thorough interior detailing and rug & upholstery cleaning at a lower price than the usual auto detailer. When I had a problem with a lost item, they were quick to try to satisfy me and the owner even called me personally and gave me a refund. read more

I've taken a few things here over time, mostly just for cleaning and didn't think much about the prices. The cleaning they did was fine as well. I mostly just dropped things off when I was at U Village. The other day I dropped off a pair of lined wool slacks that needed to have the lining repaired. They gave me no idea of how much the repair would cost, and there were no prices posted anywhere that would let you know how much a repair like this would cost. I assumed based on repairs I've had done at other places it wouldn't be astronomical. I guess I should have listened to that little voice in the back of my head that told me to ask them for an estimate. I picked them up today, and with $8.50 in cleaning included, my total was nearly $70! Are you kidding me? This place is overpriced and totally unhelpful. Apparently the seamstress will call you with an estimate before she begins the repairs, however, I was never given that option. Also, their "manager" didn't seem to care much - I'm assuming because they do this all of the time and since they're near UW, they get enough customer turnover, that they don't really care if someone comes back or not. Needless to say, I would not recommend this overpriced rip-off to anyone. I could have almost bought another pair of pants for the price I paid, and if they weren't the perfect black pants that I searched around for months, I might have just left them there. 2 thumbs way downnnnnn read more

We discovered some water in one of the rooms in the basement and called these folks. This is how it turned out: "Employees of your business responded to a request for assistance with a damp rug in the basement of our house on 3/22/11. After a brief inspection, they determined that removal of the rug would be the most economical solution and proceeded to do so. To our chagrin, we received a bill for $301.27 for what amounted to less than half an hour of labor. It turns out that your charges for dispatching a vehicle to a call are $211 ("Emergency service call: $85.00", "Truck Mounted Water Extraction: $85.00", and 1 hour of labor: $41.00). In the first place, this was not an emergency (we had made the phone call 2 days earlier), no water was extracted (the folks decided it wasn't worth trying to save) and I suppose we were automatically on the hook for $41 labor, even had they done nothing. In addition, we paid $65 dollars to dump the rug. I am sure that your firm is environmentally sensitive but I happen to be familiar with dump fees and it looks like a $35 dollar profit (in addition to the $ just to show up) accrued to your firm. I suppose we should have suspected that these guys are sharks (disaster is a very lucrative line of work) but it would help if they would disclose their fees before customers commit (in which case, I suppose they would lose their shark hood). In the event that someone was told "It will cost over $200 for us to come to your house before we do any work," they at least would be forewarned. In summation, they did very little for what amounts to around $600 per hour (not including travel time) which is a business without a conscience, in my opinion. read more

Two bad experiences here. One with bad alteration, mis-interpreted order and THEN such a huge bill I had to go back in the place twice to question it. Cashier was unable to back out transaction so I received a credit (great, I had to go back there to use it). Just picked up 5 items today to the tune of $60. We already pay massive tax here (8.8%) but this joint has high prices AND charges some sort of environmental charge which is ALSO 8.8%. That'll run your bill up. Customer service sorta sucked also. Who goes to these places?? read more