It's nice to work with someone that is honest, kind, and answers all your questions. .. even when…read morethey seem simple to a plumber. I appreciate that!

I can't believe how quick I got a new heater. Will work with Magic Drain again soon! Quick to…read morerespond, good advice, and great can-do attitude.

For the love of God don't call Russo Brothers!…read more We've been using Gary for years. He is a local small business owner. My contractor recommended him over a decade ago. Gary is honest reliable and we've used him more than once. All his work is guaranteed and he's 24/7/365. Support small businesses.

Gary was there when he said he would be there and completed the service without hassle. Clean and…read moreprofessional.

This review is for my stepmother - as she is not tech-savvy. My stepmom's sister lives in…read moreLivingston. She recently lost a piece of jewelry possibly down the drain. Allan came to the house and tried to help her. Then, he drove my Stepmother to Parsippany to look at her running toilet. He helped both my Stepmom and her Sister into the house (One uses a walker, other has vision issues). Then drove them both back into Parsippany. Allan went above and beyond to help two elderly ladies.

Allen Feid is everything customer service and professionalism should be. He came out to the house…read moreimmediately and fixed our problem without any extra issue. He was also safe and cognizant of all the craziness in the world AND my two dogs tried to lick his face off and he had no qualms. Our drains are fixed, pricing is great, and him and his staff are an absolute pleasure. I almost wish I had more of an issue because he was tremendous. Thank you!!!

Stan came out to our house to inspect the ailing hot water heater. He was punctual, courteous and…read morehonest about the scope and cost of the job. We will definitely circle back for future needs for the furnace later this year! Thanks!

We were very happy with the service Stan provided us. During the install of anew washing machine…read morelast week a drip from the shutoff valve showed itself when the feeder hose was removed. In Line was called, and after noting it wasn't an immediate concern we made an appointment for today. The van arrived a bit early (!!), and this valve was quickly replaced, and another small plumbing job at the kitchen sink was taken care of. Did I mention he slipped on booties on entering the house to keep the floor clean? Nicely done!

Jeff & John rolled up and pretty darned quick the shiz was flowing again lol. The clog was just in…read moremy main trap, they chiseled out an old brass cap and vacced out gunk, then smooth sailing for you know what. Came the same day and friendly too, they explained everything. At my request they ran their Gen-Eye camera 50' down the drain pipe to look for the house cleanout, but hit roots long before finding it argh. $200 later my family could get back to laundering, showering & flushing with no worries. Recommend.

Love this company. They are super fast, efficient and well priced. I had a back up in my kitchen…read moresink and they fixed me up fast. There were 2 very nice gentleman that came by.

Actually everything. He made himself available when I needed…read morehim His explanations were clear, easy to understand and on point He did neat, clean, quality work was a pleasure to have in my house.

Great service and trustworthy estimates! I definitely recommend this company for all your plumbing…read moreneeds.

Mike is professional, polite, and thoughtful. He responded promptly and showed up on time…read more I had him install 3 toilets. The major work was done the first day, and he came back the second day to seal them -- giving it time to check for any leaks first. After the job was done, the space was left clean and tidy. He was also thoughtful enough to work around our sleeping baby, and he reinstalled one of the old toilets so the family had one to use in the meantime. He handled the toilets carefully while moving them.

I am extremely disappointed with the lack of professionalism in handling a recent service request…read more I experienced a pipe burst and contacted Michael at 2 pm. He informed me that he would arrive after 7 pm. I, as a service technician myself, prepared everything and ensured that all necessary steps were taken for his arrival. Despite not receiving a specific time, given his previous work at my home, I decided to give him the benefit of the doubt and hoped for a prompt arrival. However, waiting for 7 hours without any updates was frustrating. It is crucial that when committing to a time, an exact time is provided, especially for emergency calls. While I have no complaints about Michael's work quality and pricing, the significant delay and lack of communication were unacceptable. After finally receiving a message stating he would arrive at 10:30 pm that evening or 4:30 pm the following day, I have decided to sever all ties with Michael and will not be recommending his services to others. Punctuality and clear communication are non-negotiable for me, and I expect the same level of professionalism from service providers

I found Hammer & Nails through a trusted friend in the area and I'm so happy I did. I've needed my…read moreTV mounted for longer than I'd like to admit and Dave did an amazing job! He was on time and got right to work. He had every tool imaginable to get the job done on my wall that apparently doesn't have many studs. I'm so happy with the way it looks and Dave's professionalism. You can tell Dave is a master of his craft just by his problem solving skills with my wall. Highly recommend!

From the owner: In a world that…read moreoften prioritizes the quick dollar, Hammer and Nails stands firm as a reminder that some values should never waver. We proudly uphold these old-age virtues because we believe they are the cornerstone of lasting success and enduring relationships. When you choose us, you’re choosing a partner who values what truly matters - integrity, quality, and a commitment to making your space the best it can be.

I had a leaking toilet emergency in Jersey City this morning and called Roto-Rooter because I was…read morecompletely out of my depth and needed professional help. I explained multiple times that I'm a renter, that I was panicking a bit, and that I genuinely did not know what to do. Instead of helping, the woman on the phone told me they wouldn't be able to assist because I'm a renter and because my building has maintenance/property management. She even incorrectly told me "that's what your lease says," which was not true. My property manager had already told me I could handle the repair and deduct the cost from rent. What frustrates me most is what happened next: I called Dr. Drip Plumbing & Heating, and the VERY FIRST thing they did was calmly explain how to shut off the water to stop the leak immediately. Roto-Rooter never once mentioned this -- despite knowing I had no idea what I was doing and that water was actively leaking. That basic advice could have saved me a lot of stress in the moment. It really felt like Roto-Rooter only cared whether they were getting paid, not whether a stressed customer actually needed help. Meanwhile, Dr. Drip Plumbing & Heating immediately treated me like a human being and helped me solve the immediate problem before anything else. If you're in Jersey City, I'd strongly recommend supporting a smaller local company that actually cares about people.

Do not go by the ratings even 2.6 rating on YELP is over-inflated; I would have given -100 if I had…read morethe option. My experience with Roto-Rooter in Bucks County has been beyond frustrating and completely unacceptable. We recently bought a new townhome and scheduled a set of plumbing touch-ups before moving in -- and we're doing all of this while preparing to move with a 5-month-old baby. Instead of getting help, they wasted days of my time and left us worse off than when we started. They sent three different people, and each time I had to repeat the same scope all over again. First person: I drove ~30 minutes to meet and explain everything. I was told it's a "one-day job," they'd send a technician, provide a quote, and get it done. Second person: shows up and again takes hours just to hear the same list, then says sump pump replacement isn't his area and someone else will need to come -- even though I mentioned the sump pump from day one. Why send someone who can't handle what was clearly stated upfront? Then the third technician came and took three days, and somehow managed to make previously functional bathrooms unusable. He recommended replacing the pipe to the toilet tank, we approved it, and then he told me the new valve is leaking and that now a "soldering expert" is needed. After that, communication basically stopped. I even got a response implying he's "trying" to arrange someone but management isn't listening. That's not my problem -- I hired your company to fix plumbing, not to watch you internally argue while my home becomes unlivable. On top of that, I asked him to replace the bathtub faucet because it was old. He installed one that doesn't even have a working shower diverter / pull feature to switch water to the shower. It's shocking. We are moving this coming weekend and we may be moving into a home without working toilets and without a functioning shower because of their work and lack of follow-through. I will be uploading pictures/screenshots of my text conversations with them shortly. Save yourself the stress, wasted time, and money -- I strongly do not recommend.

We ordered a new dishwasher through Home Depot, but they said the pipe under the kitchen sink…read morethat's connected to the dishwasher would need to be replaced in order for them to install the new one. I sent Yelp and direct-website-messages to 7-8 companies. Most of them never even bothered to respond (despite sending follow-up messages) and 2 said they don't do that sort of work even though they are plumbers? WaterMac not only responded quickly, but they were able to come out to inspect quickly, and he was even able to fix it in the same trip. The technician also gave me separate quotes for other things he noticed that could use some work, and I was able to pick and choose which ones I wanted done right then and there, and I have the quotes in my email to reference if I want to go ahead with additional service later on. I can't speak on the price, since I got no responses from other places to compare with, but I appreciate WaterMac being responsive and communicative. The technician Justin was also right on time and very professional. One thing to note is that they charge $60 to come out and quote, but if you go with them for the service too, they will put that $60 towards the bill.

I had a clogged drain in the bathtub. Found this business via Yelp Projects - never realized Yelp…read morecan be so useful in this way. They got back to me quickly with a quote and put me on the list for next day's visit. Igor showed up right on time. My in-laws were instantly impressed that he wore shoe covers in the house. Fixed the issue in expedient manner. Communication was A+ professional at all times. The price is also very good for Montclair area. All in all I will definitely use them again in the future.