I can't believe how quick I got a new heater. Will work with Magic Drain again soon! Quick to…read morerespond, good advice, and great can-do attitude.

We contacted Mike to unclog our kitchen drain and had asked him in advance via text--two days prior…read moreto the visit--to remove his shoes before working. We have a toddler, and he would need to walk through our child's play area where our son is barefoot, so this request was made for basic cleanliness and sanitation. When he arrived, his attitude was extremely poor and unfriendly. Despite the prior request, he did not remove his shoes. When we politely reminded him, he sighed and left the house without informing anyone. The job was never completed. Throughout the interaction, we were polite and courteous, and there was no justification for his behavior. This was highly unprofessional, and I would not recommend his services.

For the love of God don't call Russo Brothers!…read more We've been using Gary for years. He is a local small business owner. My contractor recommended him over a decade ago. Gary is honest reliable and we've used him more than once. All his work is guaranteed and he's 24/7/365. Support small businesses.

Gary was there when he said he would be there and completed the service without hassle. Clean and…read moreprofessional.

This review is for my stepmother - as she is not tech-savvy. My stepmom's sister lives in…read moreLivingston. She recently lost a piece of jewelry possibly down the drain. Allan came to the house and tried to help her. Then, he drove my Stepmother to Parsippany to look at her running toilet. He helped both my Stepmom and her Sister into the house (One uses a walker, other has vision issues). Then drove them both back into Parsippany. Allan went above and beyond to help two elderly ladies.

Allen Feid is everything customer service and professionalism should be. He came out to the house…read moreimmediately and fixed our problem without any extra issue. He was also safe and cognizant of all the craziness in the world AND my two dogs tried to lick his face off and he had no qualms. Our drains are fixed, pricing is great, and him and his staff are an absolute pleasure. I almost wish I had more of an issue because he was tremendous. Thank you!!!

Stan came out to our house to inspect the ailing hot water heater. He was punctual, courteous and…read morehonest about the scope and cost of the job. We will definitely circle back for future needs for the furnace later this year! Thanks!

We were very happy with the service Stan provided us. During the install of anew washing machine…read morelast week a drip from the shutoff valve showed itself when the feeder hose was removed. In Line was called, and after noting it wasn't an immediate concern we made an appointment for today. The van arrived a bit early (!!), and this valve was quickly replaced, and another small plumbing job at the kitchen sink was taken care of. Did I mention he slipped on booties on entering the house to keep the floor clean? Nicely done!

Jeff & John rolled up and pretty darned quick the shiz was flowing again lol. The clog was just in…read moremy main trap, they chiseled out an old brass cap and vacced out gunk, then smooth sailing for you know what. Came the same day and friendly too, they explained everything. At my request they ran their Gen-Eye camera 50' down the drain pipe to look for the house cleanout, but hit roots long before finding it argh. $200 later my family could get back to laundering, showering & flushing with no worries. Recommend.

Love this company. They are super fast, efficient and well priced. I had a back up in my kitchen…read moresink and they fixed me up fast. There were 2 very nice gentleman that came by.

Actually everything. He made himself available when I needed…read morehim His explanations were clear, easy to understand and on point He did neat, clean, quality work was a pleasure to have in my house.

Great service and trustworthy estimates! I definitely recommend this company for all your plumbing…read moreneeds.

Michael is always quick to respond to your initial call, and is happy to show up and get to work…read more He is very clean, and takes pride in his work. I recommend him!

I am extremely disappointed with the lack of professionalism in handling a recent service request…read more I experienced a pipe burst and contacted Michael at 2 pm. He informed me that he would arrive after 7 pm. I, as a service technician myself, prepared everything and ensured that all necessary steps were taken for his arrival. Despite not receiving a specific time, given his previous work at my home, I decided to give him the benefit of the doubt and hoped for a prompt arrival. However, waiting for 7 hours without any updates was frustrating. It is crucial that when committing to a time, an exact time is provided, especially for emergency calls. While I have no complaints about Michael's work quality and pricing, the significant delay and lack of communication were unacceptable. After finally receiving a message stating he would arrive at 10:30 pm that evening or 4:30 pm the following day, I have decided to sever all ties with Michael and will not be recommending his services to others. Punctuality and clear communication are non-negotiable for me, and I expect the same level of professionalism from service providers

I found Hammer & Nails through a trusted friend in the area and I'm so happy I did. I've needed my…read moreTV mounted for longer than I'd like to admit and Dave did an amazing job! He was on time and got right to work. He had every tool imaginable to get the job done on my wall that apparently doesn't have many studs. I'm so happy with the way it looks and Dave's professionalism. You can tell Dave is a master of his craft just by his problem solving skills with my wall. Highly recommend!

From the owner: In a world that…read moreoften prioritizes the quick dollar, Hammer and Nails stands firm as a reminder that some values should never waver. We proudly uphold these old-age virtues because we believe they are the cornerstone of lasting success and enduring relationships. When you choose us, you’re choosing a partner who values what truly matters - integrity, quality, and a commitment to making your space the best it can be.

We had a clogging issue from the pipe in basement. We called on a Sunday and thankfully we were…read moreable to get a tech. I didnt know what to expect but he went above and beyond. He waited to have us check alll our toilets flushing with and without paper, turn the showers on, even do a load of wash!!! Super friendly as well, we felt like he was our friend who happened to come by and help, for sure exceeded our expectations.

I had a leaking toilet emergency in Jersey City this morning and called Roto-Rooter because I was…read morecompletely out of my depth and needed professional help. I explained multiple times that I'm a renter, that I was panicking a bit, and that I genuinely did not know what to do. Instead of helping, the woman on the phone told me they wouldn't be able to assist because I'm a renter and because my building has maintenance/property management. She even incorrectly told me "that's what your lease says," which was not true. My property manager had already told me I could handle the repair and deduct the cost from rent. What frustrates me most is what happened next: I called Dr. Drip Plumbing & Heating, and the VERY FIRST thing they did was calmly explain how to shut off the water to stop the leak immediately. Roto-Rooter never once mentioned this -- despite knowing I had no idea what I was doing and that water was actively leaking. That basic advice could have saved me a lot of stress in the moment. It really felt like Roto-Rooter only cared whether they were getting paid, not whether a stressed customer actually needed help. Meanwhile, Dr. Drip Plumbing & Heating immediately treated me like a human being and helped me solve the immediate problem before anything else. If you're in Jersey City, I'd strongly recommend supporting a smaller local company that actually cares about people.

I had a clogged drain in the bathtub. Found this business via Yelp Projects - never realized Yelp…read morecan be so useful in this way. They got back to me quickly with a quote and put me on the list for next day's visit. Igor showed up right on time. My in-laws were instantly impressed that he wore shoe covers in the house. Fixed the issue in expedient manner. Communication was A+ professional at all times. The price is also very good for Montclair area. All in all I will definitely use them again in the future.

I was out of town. My furnase was turning off. Justin showed up and told me that system needs to be…read moredetailed cleaned, that he can not even see the water level on the glass tube due to the dirt. Quote was ove $700 for that. I asked him to just flush the water. He called Igor and he refused to flush my furnase. I requested that Igor calls me back, he never did. Next plumber told me that water inthe glass tube is clean and no urgent cleaning is needed. The problem was chimny.