My ceiling is leaking from the central air conditioner he installed and he has ghosted me won't…read moreanswer phone class or text messages

Charlie was great. My AC was leaking, gave him a call and he was here in less than 30 minutes…read more Pricing was reasonable and he did a thorough check. Definitely recommend!

New faucet from Courvelli, plumbing, quality work at a reasonable price I couldn't be happier.read more

Called on a Monday evening for a broken toilet. Did not expect a call back that night but got one…read moreanyway. Mike came out first thing the next morning and diagnosed the problem. He left for another job, but returned with parts later, and took care of the problem...even running late for his own medical appointment to do so. Very nice guy and very professional. Would call him again in a heart beat.

Navien combo expert ,responced on my request very fast,cane to see my needs and we make schedual…read morefor replacement .He came to do work ontime and started to work .it is show than he is very reliable person,profecional.Job he did was done nicely than previous instoller. Thank you Saadeh!

Editing my previously bad review because I am now entirely satisfied: there was a bit of…read moremiscommunication when the job was done at first but Saadeh replied immediately to my review and showed up the next day and acknowledged that the work wasn't properly done. He quickly made things right and really went above and beyond to do things properly. Really appreciated his honesty. Saadeh is very knowledgeable and works well. His customer service was great and I will definitely call him again next time. Thanks Saadeh!

Stan came out to our house to inspect the ailing hot water heater. He was punctual, courteous and…read morehonest about the scope and cost of the job. We will definitely circle back for future needs for the furnace later this year! Thanks!

We were very happy with the service Stan provided us. During the install of anew washing machine…read morelast week a drip from the shutoff valve showed itself when the feeder hose was removed. In Line was called, and after noting it wasn't an immediate concern we made an appointment for today. The van arrived a bit early (!!), and this valve was quickly replaced, and another small plumbing job at the kitchen sink was taken care of. Did I mention he slipped on booties on entering the house to keep the floor clean? Nicely done!

We reached out for service in the morning because our thermostat dropped working. They were able…read moreto provide service the same day. It was during a heat wave so to have a same day call was fantastic. Add to that, they were courteous and the communication was ongoing throughout the day. Highly recommended!!!

I was completely satisfied with the service Andrei provided. He was very professional, honest and…read moreforthright. He was able to diagnose and fix the issues we had with our ac units when the company who installed them would not. I highly recommend his services.

I requested a quote for mini split unit for my house. Unfortunately I was unable to utilize the…read moreservices, Miguel was very helpful in providing information I needed to have the job done properly with another vendor. His professionalism and honesty was outstanding and what is needed when working with contractors. I would recommend them.

I contacted Urban Mechanical via Yelp to see if I could get a technician to do a maintenance check…read moreon my central air A/C. It has been five years since any technician looked at it. While it is currently running (knock on wood), a guest recently remarked that the filter on my external fan unit looked dirty and that you're supposed to get annual maintenance on these units. As part of the Yelp message process, I left my contact information and provided two photos. Eventually, Urban Mechanical sent a message via Yelp to contact them via phone. I called by phone and spoke to the owner, Hector. He looked at my Yelp information and confirmed my request. He then told me that he had a 4-week backlog of appointments and apologized that he didn't have time at the moment to service my request. He said that if I texted him my contact info directly, he could reach out to me if there were any cancellations in the next 4 weeks. Although Urban Mechanical didn't have any appointment openings to service my request, I appreciate their transparency instead of just ghosting me. If they can be transparent about their scheduling, I am confident that they will be transparent about their work. EDIT: I received a call from Miguel a few days later that a cancellation happened -- he actually followed up, which doesn't always happen with other vendors. He came over at the appointed time. He had shoe covers to prevent tracking stuff indoors from his work boots! He did the inspection of the interior and exterior unit and cleaning. Miguel explained to me what he was doing and why and had no problems whatsoever in answering my questions. (I was like a kid asking "obvious" questions, but I really didn't know much about the AC system -- that exterior unit "filter" I described earlier was actually a coil.). Miguel was very thorough with the cleaning. The exterior unit was really dirty and he had heavy duty cleaner fluid and attached the bottle to my lawn hose and washed down the unit. Then, he dried it up with his towel. Miguel did find some potential mildew/mold build up, but this required installing a UV light, which was not covered in this service/inspection call (which is fine). He would prepare a proposal with several options to address that. In conclusion, Urban Mechanical has excellent customer service and does thorough work, so they deserve this 5-star review.

Jason was very nice and completed the task of cleaning all 5 of my split units inside and the two…read morecondensers outside. The price was fair (middle of all quotes I received). He didn't try to sell me anything and all units are clean And in working order. He left the work area clean as well.

Jason was able to get to my home and accurately diagnose the problem in under 24 hours. He did the…read morejob efficiently for a good price, and gave me some advice about maintenance that I can do myself.

Had one of our 2 AC units go out. Given they were old, using R-22 Freon, another company stopped…read moreby and said only solution to replace for $8K-$15K without really assessing. Blueray (Sam) came by and found that a broken wire (thanks Huskies) was all that was causing the issue and the unit was just fine. One hour later that was repaired (plus some advice on cleaning the units) and we saved ourselves thousands based on real advice and much better quality than the other place we called first. Highly recommended based on quality, thoroughness and friendly service. Plus was in and out same day I called.

Great service, efficient, knowledgeable and pleasant to deal with. I had called a local AC service…read moregroup and was scheduled for a week out. We had no AC on the second floor and needed it fixed ASAP. I searched on Yelp and found Blueray Heating and Cooling, I called them and was told they would have someone there in two hours. Matt showed up on time found the problem and explained everything that needed to be done. Matt had the parts on his truck, fixed the problem, tested and cleaned the unit and now we have a cool second floor. I highly recommend Bluray Heating and Cooling.

Anthony was super responsive and his team, especially Geronimo was patient, detail oriented, and…read moredid a great job!

Float switch died luckily they were across the street for another job. A little pricey for the task…read morebut it was needed so nothing to be said there