Recently moved from Chicago. Was already with State Farm. Here are some thoughts about CPSF: -Jackie made our transition with State Farm from Chicago to Austin area seamless. -She helped me get new estimates for auto and homeowners insurance. -Jackie answered all my questions, was proactive, and responsive. -Even followed up with me after I called over the weekend, and spoke with someone from the SF call center! Highly recommended! read more

Kyle Harrison was such a pleasure to work with. He explained to me in detail the coverages for my auto and homeowners insurance policies. I really appreciated that he offered more coverage but was not pushy about me purchasing them. I highly recommend this agency for your insurance needs! read more

Kyle is great and personable. He was concise and gave me options then explained every aspect of each plan.

Kyle, is very knowledgeable and helpful. He was thorough, responsive and answered all of my questions. I highly recommend Cory Pack and his team. read more

Jacqueline was really helpful and efficient. I got my insurance coverage within a week. She was also very patient with answering any questions I had. read more

When I called to ask about adding something to our insurance Kyle was extremely helpful. Not only did he answer all my questions (and I had a lot) he also reviewed my current policies and suggested ways to make our coverage work better for us and save money as well! I was very impressed with his knowledge and patience as we navigated through all of that. Great job Kyle!!! read more

Kyle was so helpful on converting our current home to rental insurance our new home insured and not only that reviewed our car insurance and found us a discount! Thanks Kyle for making things quick easy and cost friendly! read more

As an update, I ended up receiving a significant refund check after switching to Progressive, as it turned out State Farm was very truly overcharging me. read more

Devin is an absolute gem. So very helpful and accommodating for all of our vehicle and renter policy needs.

kyle was super helpful! he helped me get insurance in case of an injury at work, and i pay hardly anything for it. very easy to talk to! been with this insurance for about 3 years. read more

I had a great experience working with Jackie to start a home and auto policy bundled. Jackie took care of everything from start to finish and answered all my questions. I also loved that most of the discussions were over the phone instead of an impersonal chat or email. Excellent customer service and State Farm was who most of my friends recommended as well. Thank you!! read more

Excellent and fast service. Got better pricing and better coverage than before with other insurance.

Cory's office in Kyle, TX came highly recommended from our Blanco Vista neighborhood. Jacqueline was great! Gave me the info I needed for quotes. It was easy to see all of the details for comparison and she was quick to respond. Ended up saving close to $800 annually between my home/auto by switching. read more

Kyle makes dealing with insurance quick and easy! I switched to progressive and not once spoke with a live person. Kyle took the time to reach out and make sure we understand everything about our policy. read more

Kyle was great to work with and fully explained everything. I look forward to working with him in the future.

My mom and I both have insurance at this agency and we have been very satisfied with the professional attitudes everyone on staff has. The follow through is amazing and overall the prices for the policies are very fair. read more

Kyle Harrison helped get us set up with new auto and home insurance. For someone who doesn't know a ton about insurance Kyle did a great job of making sure I understood all of my options and breaking down the differences between providers. On top of the great service, we saved quite bit of money by making the switch. Would highly recommend speaking with Kyle if you're in the market for new insurance! read more

Having been with State Farm my entire life with multiple agents and in many states, I can truly testify that I have never been talked to or treated with such disrespect or witnessed such incompetency as I have with this agency. I transferred my truck and RV to them in October of this year. The 6 month premium quoted was paid in full at the time and then, with no call or explanation, I received a bill for an added $453+. Then in November paid them my premium for the year for my RV. In December I received a letter from an agent in Houston, misspelling my last name, that said they were handling my policy and were going to cancel my RV policy for lack of needed information. When calling Cory Packs office to see what this was about I was met with hostility and absolutely no willingness to help. I have since requested they transfer both to another agent and continue to try to solve the problems involved with the premium refund check made out to the wrong name. Stay far away from this agent! read more

Cory is our State Farm agent and he has always gone above and beyond for our family to address all of our insurance needs. We are so grateful to have such a great relationship with with our agent and if you are looking for home or auto insurance you should talk with Cory because he gives everyone incredible service. read more

Very pleased with Kyle's explanations while helping me understand the insurance. I am happy to say I also saved money. Very personable and patient. read more

Kyle was very helpful and attentive when helping my wife and I switch our home and auto coverage's. He also provided additional information about recommended policies for my wife and I to consider. I am glad we made the switch to him. read more

The customer service I received from Kyle(Agent) was the best! He had an answer to all my questions and was very informative and honest. Felt great talking to someone so genuine and knowledgeable. Thank you for your service! Keep it up! read more

I have been with this agent for a few years now and I am more than satisfied with this service. Let's start with Kyle. He is the young man who contacted me about adding homeowner insurance to my plan. He worked diligently and analyzed alot of information that I sent over to him. I'm sure it took time but he was more than happy to do it and tried to save me some money. In the end it was not to be. He called after he was done with all the information and told me that they could not beat the deal I already had. I was impressed that I was not lied to in order to switch companies. It says so much when you trust the people that you deal with because they embody honesty and integrity. Next up is Randi. I had never spoken to her before and called her right before closing time. I really needed service quickly and wasn't sure if it was going to happen. She was patient and kind as I explained my set of special circumstances and exactly what I needed. She reassured me that it could be done and that I should not worry. In no time at all I had what I needed and I was elated. Good customer service seems to be dying off in so many instances these days but it is nice to know that I can depend on any of the staff in this office. This angel called me when she should have been seeing her workplace in the rearview mirror to make sure that I had everything that I needed and that the transition had gone smoothly. That was appreciated more than she will ever know. These folks don't treat you like a cog in a wheel, they treat you like family. Finally, Cory. Last but certainly not least. I don't know what your screening process is for your staff but it is working. It is like you have unlocked the secret of hiring people who are the absolute best in their field and always on top of their game. They represent you extremely well and you should be proud and thankful everyday that they are a part of your team. I am looking forward to many more years of doing business with you and your awesome staff. read more

What a great team! Kyle made the entire process so easy and he was so patient with my many, many questions. Cory Pack reached out personally to check on my experience and see if I had questions or needed other services. I could not ask for a better experience! Thank you for all of your help. read more

I have been with State Farm for 25 year but just found out that they don't care when it come down to the dollars. I was involved in a minor fender bender with another State Farm driver who was in front of me and exited the lane for the left lane then decided to turn right from the left lane as I was proceeding forward. They caused the accident by leaving the proper lane and then returning with no signal. After 2 weeks waiting for State Farm to decide how and when to pay and fix my vehicle. They decide that I was 90% to blame for someone who doesn't know which lane to turn from. They also refused to talk to the witness, and told me that there was nothing I could do about their decision. I disagree because there are many more insurance companies out there so in the near future I will be saying good bye and from the looks so far will also be saving money also. My agent was no help at all. read more