I had such a great experience with Jordan Insurance. Kevin was so helpful and saved me so much on…read moremy auto and apartment policy! I used to have one of those cheap (with funny commercials) insurance companies that clearly didn't have my best interest in mind! I got more coverage for a better price thanks to these guys.

Elliot Whittier STOLE $2,000 from me WHEN they told me IF MY MORTGAGE Processor found their flood…read moreinsurance exceeded industry premium allowed to approve my loan, they would REFUND me the $2000. Well, all mortgage companies rejected their gouging premium and I FOUND Rizzo Ins. Revere, MA provided industry standard flood insurance for hugely BELOW Whittier, and mortgage co. APPROVED MY LOAN. Elliott Whittier, after I ALREADY GAVE THEM $2k OVER the annual premium amount which they said they would refund if I did not get approved by mortgage co. and close with my current home, AND ELLIOTT WHITTIER STILL RETAINS THE $2k they stole and said they would refund me. I'm confident their transactions are illegal. DO NOT DO BUSINESS WITH THEM. I am a widow living on a fixed income and THEY KNEW THAT. Not sure how they sleep at night. STAY AWAY. THEY WILL STEAL FROM YOU TOO. Attorney General is investigating them,now. We know the outcome but, everyone should know them.

I'm not one to write reviews. I am very impressed with the…read moreservice on my auto insurance with this agency and Plymouth Rock. Customer service rep-Erica Citro was a delight to do business with. Anytime I have a question or need assistance regarding my policy, she always responds on a timely manner. Upon every renewal (been with for 3 years) she advises me on discounts I qualify for and anything to save a few bucks. It makes me feel great & appreciated that she's keeping an eye out for my benefit as an insured. I am fully confident when I recommend this agency.

My wife and began using an insurance agency over 20 years ago to insure our home in Medford, a…read morevacation home in Maine, our two cars, and an umbrella policy for the unexpected liability. A neighbor of ours worked for this agency, they were able to write insurance in Maine, and we got great service, well-written high-quality policies, and great pricing. Our neighbor moved to a different agency that could not write insurance in Maine, but for many years, we were happy with this company. In 2019 this company was purchased by a huge insurance company (the highest valuation of a private insurance brokerage). You would think that a company of this size would hire talented people and be able to offer great pricing from high quality carriers, but this definitely wasn't the case for us. Every year since 2019 we were less and less happy because we needed to ask them to get better quotes each year. They would send us renewals with huge increases, never check with other carriers, tell us the increases were "normal," and when pressed, find us better pricing. I work for a large healthcare provider and can get a group discount on insurance and had to use this as leverage several times. This year the increases we saw on our renewals from our old broker were the worst we have ever seen. All of our polices renew at the end of July, so I contacted our former broker on June 20th because she hadn't done anything about the increases. I went back and forth with her for three weeks and got nowhere. I mentioned my frustration to a close friend who lives in Winchester and owns two homes and about five multiple family income properties, and he told me that about a year ago he had moved all of his polices to Corso insurance (Dave Corso), saved a substantial amount of money, and obtained better policies. I contacted Dave to see if he could help us, and he absolutely did. Dave proved very quickly that he is extraordinarily good at what he does; enjoys it; is an excellent communicator; is an awesome teacher; is completely honest; that he is a gentleman, and a really nice guy. I told Dave right off the bat that I wasn't going to work with my former broker, and even as he found mistake after mistake in our coverage, he never said a bad word about them. Dave spent a tremendous amount of time going through our four policies line-by-line with us explaining what each endorsement was, why we did or didn't need it, and which level of coverage was appropriate for us. Dave even figured out that one of the ways our former broker "saved us money" (over $300) in 2022 was by dropping our earthquake coverage without telling us. Our home in Maine is very near recent earthquake activity. Our home Medford was built in 1900 and has horsehair plaster walls and ceilings, and even a small earthquake could have us living in a dust bowl, so it matters. A lot. Dave kept our umbrella policy with the same carrier, and the price stayed the same. Across the two home polices and the auto policy, Dave saved us $1,661 ($553/policy), and now we have better insurance, and we understand our policies! We are very grateful to Dave Corso, and we highly recommend Corso Insurance!

My roommate and I both switched to this agency. We both saved big bucks. All agencies are NOT the…read moresame. This is customer service at its finest!

Brian saved me over $500 on car insurance and the same for my business. He makes you feel like you…read moreare his only customer. Honest and professional. I use him in both MA and NH. I didn't think agents like him existed.

Extremely unprofessional experience with Agent Kelli Anderson. I asked a simple question about…read moreadjusting my coverage and lowering my premium, and instead of providing clear answers or exploring options, she dismissed me in a condescending tone and claimed it would mean she's "not doing her job." Her preferred solution seems to be walking away from clients rather than helping them. If you expect any flexibility, explanation, or basic respect, this is not the agent or agency for you.

For almost forty years, my wife and I have insured our houses and cars with Risman Insurance. I've…read morelost count of the number of changes and upgrades we've made to our insurance coverage over the years -- including a new "umbrella" policy -- but every transaction has been handled promptly, professionally, and competently by the staff at Risman Insurance. We especially like having the ability to communicate with the Risman staff via e-mail. Doing business this way, policy-change requests are convenient, fast, accurate, and confirmed in writing. If you're looking for a full-service, customer-oriented insurance agency, you won't do better than Risman Insurance in my opinion.

Everyone is so kind and extremely helpful! Jeanine has been my insurance agent since I got my first…read morecar and is always willing to help answer any questions I may have. I'm extremely grateful for her and the work she does!

Poor communication. This agency bought out my agent in Beverly. This was never communicated to me…read more I only found out when I had an insurance question. It would have been nice to have been notified of the change. When I contacted my (new) agent, it was to question why my homeowners insurace premium had risen 34% from the previous year, & if another carrier could give me a better price. The person I spoke with told me she would look into it, & get back to me. I never heard back from this agency. When it was time to renew this policy, & checked with another agent. They were very responsive, & saved me a substantial amount of money on my home, & auto policies. B E & D made no effort to communicate with me, so I saw no reason to stay with them.

Enzo made getting insurance actually painless, which I did not think was possible. He walked me…read morethrough all my options, never made me feel rushed or pressured, and found me better coverage for a lower price than what I had before. He's responsive, honest, and clearly cares about doing right by his clients rather than just making a sale.

Got a response back after about a month and it's "uhhhh maybe try bundling?"…read more Yeah thanks. The thing literally anyone could learn by watching a 30 second Progressive ad (which btw doesn't actually save you any save you any significant money). That's the advice. Didn't ask me for a single piece of additional information. Just this. Absolutely useless useless people. Have some dignity.

My mom has been insured through Donaghue Insurance for years and when I bought my first car she…read morerecommended me to Brian. He stayed past his business hours to explain everything on the phone with me and got everything done within a day or two, hassle free. He even offered multiple pieces of advice/tips on how to save money on the monthly bill.

I changed my auto insurance at the end of January and I notified them about the change. Several…read moremonths later I still did not receive my refund check from my prior insurance company. Initially they said that this would happen automatically as the new insurance company would notify them but they never followed through and I never received the overpayment. Donaghue failed to follow through to confirm the new insurance even though they had all of the information. The failure of them to follow through even though they were notified that I was now double insured is troubling. I am troubled by the fact that even though they are notified about a change they do not follow through and are fine with their clients being double billed without follow up to be very troubling.