Had a great time here. Im big into makeup but have not tried korean makeup yet. I had heard from social media that korean beauty spots hook it up with free gifts and products and wow do they ever. I wanted to try my first ever cushion foundation and they were so nice and patient helping me find a shade and how to insert the refills. I will say Asian beauty is known for skin care minimal makeup and very small shade ranges. Thankfully I found a cushion foundation however as a heads up the brand i chose only has about 4-5 shades so if u are any darker than light medium you will probably struggle to find a shade match and if you are used to American brands with 20-30 shades u will be in a culture shock. I also got a blush and an eye shadow pallete those are also lighter and apply lighter than American brands. They were so nice showing me all the products and explaining them to me as I am so used to American makeup which is very different from korean makeup. Also they load u up with full size samples. Since I spent more than $35 they gave me a full size korean face cream and a full size mascara as a gift. Korean skin care is supposed to be the best so im excited to try. The customer service was so helpful and friendly . However as stated if u are darker than light medium you are going to struggle finding foundation or blushes. read more

I find the brands I like and always find plenty of other amazing things to try! I went in with a specific goal to buy sunscreen and the ladies asked me a few questions and found a brand that I'd used before and loved (and forgotten about). I am so glad that they reminded me of it and also showed me that they make masks. Can't wait to try them! I'll be back for sure! read more

Cosmetic World - This is from my last trip. My second time getting the Vari:hope masks. Tried an OHui lotion and came for the box set. Love them! - Cosmetics & Beauty Supply Near Me - Los Angeles, California

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Very well-stocked. If there's a certain Asian beauty product that you've been on the hunt for, this place will definitely have it. From sheet masks to popular foundations, they have almost every single brand and product that I've seen all over social media. Each product has a tester for you and prices are labeled on every single item. The workers weren't that friendly nor welcoming so that might be good if you don't like being bothered. Decent. read more

Cosmetic World - Interior - Cosmetics & Beauty Supply Near Me - Los Angeles, California

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I had the best time at cosmetic world. Jewel helped me find a pore cleanser and face masks. I just used both and they are amazing. Plus she was so helpful and knowledgeable. Love it here! read more

Cosmetic World - Foaming cleanser and face masks! - Cosmetics & Beauty Supply Near Me - Los Angeles, California

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I enjoy this store as it has low prices and a great selection of Korean skincare products that have proved great for my skin. However, the micro aggressions I experienced while shopping today have dissuade me from returning to this establishment. Calling people 무서워 and commenting on their appearance is not okay regardless of the intention or purpose. I may be a different race than the store owners but that does not pivot me to discuss people's features. I'd ask you to work on your own judgments but as I have no intention of returning; it begs me no difference to care. read more

I had to prove heaven and earth beyond the email receipt that I paid and received for the developer. I had to take a picture of the wrong developer the packing slip of the items sent. Then when I shipped it back, I had to take a picture of my shipping receipt. The shipping receipt showed the correct item I had ordered and then I had to show a picture of the wrong item that was sent. When everything was sufficiently proven I asked them to resend me The correct developer instead of getting a refund on the wrong developer sent to avoid a shipping charge on the one item threshold. I purposely purchased several items initially to Gain free shipping. After all the effort I went through the solution would've been to send me the correct developer. I purchased and waive the shipping charge. I would avoid buying anything from this seller in the future since they are not customer satisfaction friendly, and probably a struggling business. read more

Okay makeup store but the selection is limited. Like most stores, they have a lot of testers available but I found them to be dirty and messy. There were greasy handprints on the foundations and lip liners. It kinda dissuaded me from wanting to shop more. read more

The asian girl with white face (she has overdyed blonde hair and really white makeup on) is so rude. She doesn't try to sell any products and ignores you when you need help. She insults you and so you leave without buying. They leave makeup remover wipes and there is no trash near them so people toss the used ones into the new ones. There are much better places to buy makeup in Ktown. read more

First of all, I'd like to compliment the cashier for being really nice and top notch customer service. Secondly, the music and vibes are amazing! I feel like a kid listening to this type of music. They literally have everything you need with regards to beauty products. I remember coming here 3-4 years ago when I lived in LA. Face masks range from $2-$12. I really like their purple Gatsby hair style thingy maboby. Highly recommend, both female workers (and probably boss) and the security guard are super respectful without judgement! read more

Cosmetic World - All your beauty needs! - Cosmetics & Beauty Supply Near Me - Los Angeles, California

Enjoyed this store!! There are so many awesome brands and definitely find something that works for you. I like that they have a huge variety of products. They had a ton of masks!! read more

Worst response and attitude ever. I went there around 4:30 yesterday, I asked them to recommend a toner, and she sprayed me with two products on my wrist. She introduced me to the product as being very mild and plant-based. Right after that, my wrists started to itch and red terribly, and I panicked and asked them what to do. They just stared, and at my request, they sprinkled alcohol. They just organize up the mask packs, and it seemed like they were waiting for me to leave quickly. At that time, there were three employees but very few customers. They said, "I don't have any medicine. This is the first time." And she continued to organize the mask packs. I understand so much that they can't give me medicine, but I was very very upset at their response and attitude. I don't know how good they have, but their response and service were the worst. read more

Cosmetic World - After the test - Cosmetics & Beauty Supply Near Me - Los Angeles, California

Great place prices are superb only reason I'm giving it 4 stars is because they are not consistent with the business hours other than that its a great store read more

Dishonest store! Make sure to check your receipt before you leave the store. Mistake on my part, I didn't check my receipt until I was on the plane back to Norcal. I attached a picture of my receipt (they charged me $15 for something that was only supposed to be $12!). read more

Cosmetic World - Cosmetics & Beauty Supply Near Me - Los Angeles, California

The reviews here are older and have issues I didn't see while shopping and browsing. The staff were helpful and asked me if I needed swatches for makeup or if I was searching for particular items. The prices seemed on par with what the products retail for at other sites, and if you spent enough, they gave you samples and freebie items! You also get points to redeem. They do not just sell korean items, but other big breaks such as Clinique, Bobbi Brown and fresh. The store was bright, hand sanitizer was available and staff was masked. I would come back again! read more

Don't go if you aren't white or Asian you won't get a welcoming vibe or some treatment Im Latina me and my boyfriend were followed around and stared at I love the products I chose to ignore it cuz I know how they be if you from LA you should be used to it tbh soon after I regretted my purchase as I saw how they were treating this white family right away got all the attention and recommendations and testers just made me really sad even while we were buying the lady at cashier looked mad and wasn't even trying to hide it I was planning on going and putting up with it but seeing as someone else had shared experience I think I'll add on. read more

Cosmetic World - Proof I spent some money here about a month ago - Cosmetics & Beauty Supply Near Me - Los Angeles, California

After eating in one of the plazas in Korea town in L.A., I lost my wife and niece. They had just disappeared. I looked around, and then I saw it. Cosmetic World had caught their eye. Turns out my niece is a fan of the store so they dropped in. When I walked in to see how they were doing, I was greeted by a couple of the women with a smile and hello. The store itself looked organized and neat. My niece found exactly what she wanted, and my wife found a few things to purchase as well at a fair price. I have a feeling we will drop in again the next time we're in the neighborhood. read more

Cosmetic World - Cosmetics & Beauty Supply Near Me - Los Angeles, California

Never go to this place again. It was the worst experience I ever had. The workers recommend testers to my girlfriend, so she tried few testers on her arm, and this caused allergic reactions on her skin. She never had this reaction before by using other products, so this freaked me out. I asked the employee to give a first aid kit or anything that can reduce the reaction, but they kept saying we are not a hospital; we don't have anything. They just ignored us. After I asked few times, they spray alcohol on her arm and put aloe vera. It feels like they really don't care about their customers. We were so upset about the worker's attitude. Even after I came back home, I was so angry that my girlfriend was treated this way. This was a very unpleasant experience. read more

Cosmetic World - allergy reaction from testers. - Cosmetics & Beauty Supply Near Me - Los Angeles, California

I happened to walk in and saw that Cosmetic World underwent a complete renewal - they have tons of Korean skincare and cosmetics that are hot and bestsellers in Korea! They also carry high-end brands such as Estee Lauder, SK-II, 3LAB, Darphin, Clinique, Origins, etc. with gift with purchase promos. It's become an equivalent to a K-beauty Sephora! I made a purchase and the advisors/salespersons were very courteous and helpful. Definitely give it a try! read more

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These 3 stars are for the saleslady who helped me out through my entire shopping and also for their good inventory of cosmetics. I forgot her name but I would recommend her for everyone if y'all have questions/help instead of the other lady cos that person is pretty rude and annoying honestly. What the other saleslady did was while we were walking around the store, she didn't stop vacuuming, instead tried to vacuum the floor where we were standing. Also, it seems like she's talking bad about me while I was shopping in. read more

Ordered products and waited over a week before following up only to find out that they were back ordered. They charged my credit card and the order was not fulfilled. I followed asking them to reverse the order until they are able to fulfill and I never hear from them. read more

I wish I could give this store a zero or negative star. Not only do they have HORRIBLE service but they sell expired products. I came here during noon today (oct 11,2020) to buy some face masks. I saw that they sold Dr. Jart mask $3 cheaper than sephora (sephora was $15) so bought myself one along with 2 other korean masks. I come home to find that the mask expired back in May, it is now OCTOBER, wth are they serious? I cant believe I wasted my money on a product I cant even use. I tried looking for the expiration date on the korean mask as well but none was posted on the package which I believe is expired as well because even the samples the lady gave me were all expired back in September. I tried calling the store to complain but all I get is their voicemail. Also, when I was shopping in the store 2 older employees (their were total 3 employees 2 older 1 younger) didnt even bother to help me even when I asked for their service. Instead they were busy talking in korean which I understood since Im korean and were complaining the whole time to each other about stuff that should not have been said in front of a customer. Do not waste your time or energy coming to this location. I cant believe I spent $39 on products I cant even use. I need to call the health department on them. read more

Cosmetic World - Expired old products they are selling - Cosmetics & Beauty Supply Near Me - Los Angeles, California

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One of the best cosmetic stores in Koreatown - hands down! The staff was friendly, they were happy to answer my questions, and provided a generous amount of samples when I checked out. They carry a large selection of Korean skincare and cosmetics, and offer several brands and products that I have not seen for sale in similar stores around the area. The prices and store layout were comparable to other cosmetic stores around the Los Angeles area, but their selection and customer service are what makes Cosmetic World a great shopping destination. read more

Went to buy one item only to be presented with something I did not want and way out of my price range.? Then salesperson started tapping her nails on counter while waiting for me.! I promise it took me less than 4 minutes to purchase item. I will never return. read more

Cosmetic World - Cosmetics & Beauty Supply Near Me - Los Angeles, California

I'm so glad to have stumbled upon this Korean beauty store with my friend the other night. I was just looking for some affordable sheet masks, but I ended up scoring some other deals and discovering new brands and products! Location/Parking (5/5): Cosmetic World is located on the first floor of MaDang Courtyard on Western & Wilshire. Every time I go to Ktown, I park at this shopping center's parking structure because pretty much all of the stores will validate at least 2 hours of parking! There's so much to do within the plaza, too. Craving some Korean comfort food? There are plenty of restaurants that have got you covered. What about something sweet? Sul & Beans over SomiSomi any day. Need something from H-Mart or Daiso? Check - they have that too! Hell, you can even watch a Korean movie at the CGV Cinemas. Products & Prices (4/5): Cosmetic World has a variety of different Asian beauty brands, ranging from affordable (Tony Moly, Banila Co, Innisfree, etc) to high-end (Shiseido, SK-II, etc). There were also plenty of Korean products I had never seen or heard of, but I'm glad this store exposed me to them and allowed me to sample in-store! They even sell some Western brands like Origins, Clinique, Estée Lauder, etc. The prices also didn't deviate too much from the prices I've seen online or at Sephora. Service (5/5): I've been to Korean beauty stores where the workers will hover over your every move, for fear that you'll steal something. The workers here were friendly and helpful when I asked them questions, but they knew when to keep their distance. I found a gift set, and I was pleasantly surprised to find that I could also purchase the same product hand-wrapped in cute holiday wrapping paper! The neatly-wrapped box didn't cost extra, and it saved me so much time as I'm not that great at wrapping products myself. When I was purchasing my products at the register, I noticed a sign that offers a free sample when you write a Yelp review. I thought the sample would just be those tiny, single-use samples, but nope! They offered an entire Clinique makeup bag with five deluxe samples: Take the Day Off Makeup Remover for Lids & Lashes, Dramatically Different Moisture Lotion +, Moisture Surge Extended Thirst Relief, Chubby Stick Cheek Balm, High Impact Mascara, and Lipstick! TLDR: Great deals and service at this Korean beauty store! Plus, it's in a prime location with free, validated parking. Looking forward to stopping by here every time I go to MaDang Courtyard! read more

They unfortunately lost out on a big sale. No one else in the store but two employees when my daughter and I walked in. They didn't acknowledge us or break from their conversation once to ask if we would like any help. I decided to take my business elsewhere and spent $500+ on skincare products. Perhaps our Sunday casual clothing didn't meet their standards to warrant even a warm hello or thank you for coming in. Big mistake on their part. Needless to say I won't ever go there again. read more

Went in to casually browse while killing some time. At 9:45, we were told they close at 9:50? The door, the yelp, everything says they're open til 10. They obviously employ the laziest and rudest girls of ktown. I will never ever return and deter anyone I know from shopping from this highly unfriendly establishment. I'm just grateful to not have had the opportunity to waste any of my hardworking dollars on these lazy scam artists. read more

This place is super welcoming and accommodating. Their displays are so pretty! They have a wide selection of products at a better value than other skincare stores. So glad I walked into the shop! read more

Cosmetic World - So cute! - Cosmetics & Beauty Supply Near Me - Los Angeles, California

One of my favorite beauty stores to splurge at. I come here often to stock up on skincare and makeup products. Generally, most Korean owned beauty stores have this awful, haughty attitude. If you're not well dressed, look beautiful with a full face of makeup, are older in age, or look like you have a lot of $$$ with your bajillion dollar handbag, the workers will literally pretend you're not even there. They won't bat an eyelash. Ladies who frequent Korean beauty stores... you know what I'm talking about. Cosmetic World in Madang Mall does not do that. And I SO APPRECIATE THE GOOD SERVICE. They have a great range of products and I love how the ladies here are so knowledgeable. I've purchased many products they've recommended and I've loved them all. They also have great deals several times in the year; I once went to purchase some skincare and left with more samples and free gifts than I could handle. Also sign up for their membership services; every time you purchase something, 10% of your total purchase is turned into points. Points = free dollars/credit to purchase more products. For parking: they offer 3 hours free parking validation. read more

Terrible customer service. My friend and I stepped in here to take a quick peek just to see what the store offered, 11 minutes before the store closed. The moment we walked inside the two cashiers said " we close at 9:50" despite the fact that there were several other people in the store shopping. I understand that when a store is closing, some people will be jerks and hang around after its closed, but this store wasn't closed yet. Being a store owner myself I would never lie to potential clients about my hours or kick them out before closing. I won't be back. read more

If I could give this place no stars, I would. Worst experience of my life. I purchased a Clinique face wash that I've been using for years. When the product arrived, I was shocked to discover that the original product had been removed from the bottle and replaced with god knows what. So, I repackaged it in the original box and shipped it back for a refund only to have these shady fools reject my return. Not only did they try to rip me off by selling me a cheap knockoff disguised as the product that I paid for but now they won't give me my money back!! I would steer clear of this place!! I can only imagine what other shady crap they're up to..... read more

We walked in and received the most honest and friendliest service from Lucia. She was knowledgeable and very patient. My mom was a happy shopper today. Thank you Lucia , we will be back to see u next town we visit K Town. read more

Grace was very helpful. They carry brands like Merbliss, Papa recipe, Saturday skin, etc. Grace showed me some good brightening lotions and essences. I would definitely come back here. read more

Hands down my new favorite beauty supply store. They have amazing buy two get one free deals and a wide selection of products to choose from. It's conveniently located, and the staff is SUPER friendly and knowledgeable. The manager Renee is my new favorite human, I will be coming back weekly to pick her brain for suggestions for skin care and make-up. Thanks for being the best!!! read more

Incredibly rude employees. My girlfriend and I were not greeted upon entering the store. We were not replied to when we asked for help. One store employee in particular stared at us blankly, as if she didn't understand English (which I'm pretty sure she did) another one actually walked away while I was asking for help. It was only when I asked to speak to the manager, the three employees (yes there were three but none of them managed to help us.) told us in the most uncertain terms that they had no manager, and they couldnt help us because they had "a thing going on". I let them know that although they were busy, it is common practice to greet customers when they come in to their store, and also to help them when asked for help, or let them know that you're busy and you'll get back to them in a moment. read more

Beautifully organized, loved the store set up! Got my k-beauty stuff here!! Definitely going to come back again to visit

Customer service is awful. Didn't provide information I asked about products. The workers were talking among themselves totally ignoring my requests. Not even offering any samples despite I bought over fifty bucks. Truly disappointing. I really wish that the owners can pay more attention to provide a better costumer service. read more

I drove out from the valley to find a place like this. I thought my dreams had come true , I LOVE Korean skincare and other things Korean and I can't find a place like this in the valley. I was shopping with my two little girls, the oldest is SPECIAL NEEDS. I was looking for a toner and loving everything I saw. The woman helping me was very nice, she did try to lead me to expensive products which I'm sure are fantastic but I didn't want to spend more than $30 for a toner. She was accommodating. While I was with the sales woman I was trying to keep an eye on my girls and give attention to her at the same time, not easy. At the register I saw some really cute BTK hand lotion and I was going to buy it for my nieces. As I was looking at them my older daughter had looked at a lipstick tester and smashed it a bit, it wasn't ruined just a little smashed, (can be used for swatching). I didn't know she had done that but I heard another sales woman talking and when I looked in her direction she made a point to tell me what my child had done, I called my daughter over and asked her about it and she apologized to the woman (mind you my child is SPECIAL NEEDS). As the woman helping me is giving my total and I'm getting my MONEY out to pay I can her the woman still talking about it to another woman employee and I heard her repeat the word "sorry " in English. She STILL COMPLAINING about the lipstick. I got so angry and decided not to give this establishment my money, I informed the woman at the register I changed my mind and took my girls and left. It's SO SAD TO BE TREATED THAT WAY. Woman shop cosmetics and WOMEN SHOP WITH THEIR CHILDREN!!! I take good care to keep my girls near me when shopping but I know they enjoy the cosmetics store just as much as I do. No one wants to be talked about in a different language right in front of their face! A mother of a child, special needs or not does not want people saying things about her child from a sales associate while trying to shop!!! Is this customer service?!!!!!! NO. I would have gone back there again and again but it's too bad that the customer service and/or cultural differences made such a BAD EXPERIENCE for me. I've shopped Nordstrom, Bloomingdales, Neimans, Greenland and never had that treatment regarding my children! This place treats people bad and it's wrong Update: the rude woman I had this horrible experience with sent me a message and she had the audacity to say we didn't apologize and mention I didn't want to spend more than $30. So this was my response...... We APOLOGIZED. My daughter APOLOGIZED You showed me ONE lipstick and it was not ruined, it could still be sampled. There is your issue: you think I should have paid for it right? THATS WHY YOU WERE TALKING ABOUT IT TO YOUR COWORKER STILL AFTER MY DAUGHTER APOLOGIZED!!! I said I didn't want to pay more than $30 FOR A TONER!!! Get it right! AND STOP TALKING ABOUT CUSTOMERS IN A DIFFERENT LANGUAGE IN FRONT OF THEIR FACES AS THEY TRY TO BUY SOMETHING!! Btw, I don't have to tell you my daughter is special needs, you should be respectful to ALL CUSTOMERS. That's why you lost the sale and future sales, because of YOUR ignorance. She needs to stop..... But she hasn't... (another update) she keeps messaging me back!! I was a nice customer shopping with my daughters when a different sales person (this rude woman) had to talk about us and ruin it with her petty issues with a lipstick tester. If I was rude I would have told her what I thought of her behavior right then and there but I didn't want to cause a scene. This woman is saying I didn't deserve nice customer service!!! Saying I didn't apologize! I guess singling out a special needs child and making a scene herself wasn't good enough for her. Trying to humiliate a customer is her idea of "being nice to customers who don't deserve it " that's what she said. Keeps getting worse. She really wanted money for that tester..... read more

Definitely recommend. The masks super good!!!! The cashiers are very helpful and nice. They help you with any kind of skin or skin problem you have. read more

Awesome service and relative good price!!!! There masks were but one get one free^^ so many sales and so many choices at affordable price~~~

I really like this place. I've been here several times. They have products that I haven't seen anywhere else. Their prices aren't bad. I really like the selection of sheet masks. However my most recent experience makes me never want to go back again. When we came into the store someone came up to us and asked if we were looking for something in particular. I asked if they had the innisfree sheet masks. They didn't but they said they had cleansers. I said ok and kept browsing. I was looking at other things in the store and every where I went the employee followed me. When I was still browsing she had the nerve to ask me if I was finished. And all I said was yeah maybe and she wouldn't stop following us. I felt like we were practically forced out of the store. I will say the girl that ACTUALLY checked us out was really nice. Not only is profiling illegal but it's offensive. I've never had a problem before but I do now. read more