Owners are really knowledgeable and helpful. Helped me find the right products and explained what each key ingredient was used for. Will definitely come back. read more

I was able to find all the Korean skin care , the person was really helpful , and I found really good prices

If it had more stars, I would give them 200 if I could!!! I have been going there since I moved to LA four years ago and I keep going back even though I don't live in Koreatown anymore I always plan time to go. It is so worth it, trust me even though the store is not that big, they have the best products and the biggest variety I've seen within the brands and weirdly the best prices as well. Also, they have the sweetest owner who has always treated me so well, she's such an angel!!! read more

PalaceBeautyMetro - My shopping bag from today, it's full of K beauty products - Cosmetics & Beauty Supply Near Me - Los Angeles, California

I've been coming to the store since I moved to LA and stay loyal! The owners here are very sweet couple that really do care about making sure your skin is up to par. They're always so welcoming and helpful! They have all the TikTok, viral, and K beauty, hot, popular items. The owner is super sweet and give samples to try out other new products! They have all the beauty products, and even cute clothes from Korea! Definitely worth checking out they have to have parking that's validated in the garage where it is retail parking! I will definitely come here to check out all the trending K beauty products! They have a range of brands at different price points and even K beauty make up! They also have an Instagram make sure to follow them because that's when they post promos! I always bring my friends here when they're in search of products, and every single one of them leave so happy! read more

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I always go out of my way to stop here. Always great service and recommendations from the owner. They have the rose and charcoal body wash and collagen masks. I recommend all my friends! read more

Very helpful and kind shop owner. She seems very knowledgeable and you definitely will feel taken care of during your visit. I will be back~

Absolutely love Palace Beauty Metro! I always come here for Korean skincare--they have so many brands and everything you could want. Bonus: they even carry scalp care shampoos! Super convenient in Koreatown. Friendly staff and always leave with something I love. Definitely recommend if you're a skincare lover! read more

My partner and I picked up some skin care products here and the lady (presumably owner) helped us out and recommended certain things. I think it's funny that she tries to tell you what's on sale or on discount for the week as her sales ploy, but besides that part specifically, she was helpful in recommended certain combinations of items of certain requests. Prices are average for the area. It's not the best Korean skin care store in all of Koreatown, but certainly a good option for the immediate area. read more

They have a wide selection of great products. It is in a prime location and easy to visit. The sales rep or lady working the cashier made several comments about how dry my hair was and about my skin. I did not ask for this feedback and I did not appreciate it. I went in knowing what I wanted to buy. If you're trying to sell more products maybe try not making rude comments about potential customer appearance. read more

PalaceBeautyMetro - Cosmetics & Beauty Supply Near Me - Los Angeles, California

Agnes is such a sweet person and provides the absolute BEST customer service for anyone. Her skin care recommendations always keep my skin looking so radiant and glowing! Love her and her store and would definitely recommend to anyone looking for great products! read more

Been duped here. Bought a sleeping face mask here no water I bought two and two costed $120. They said it's good. Should have looked on Amazon since it was $25.00 for one there. Don't buy anything there unless it has a price. read more

I have been a long time customer of Metro Palace Beauty; it's my favorite beauty shop in Los Angeles and I visit whenever I am in Ktown. I love the creams, shampoos, face washes, and cute bath products they carry. They have brands I love like Etude House, Banilaco, Dermalogica, and Missha. I am writing this review to personally thank the owner of MPB for texting me that they had masks, hand sanitizer, and disinfectant for sale during the COVID-19 crisis. I had been trying to find hand sanitizer for several weeks but was unable to locate any at Costco, Target, Amazon, etc. My family was also beginning to worry as our Clorox wipes stash (from before the crisis, you can't find them anymore) began to dwindle. I feel so relieved we were able to purchase more disinfectant from Metro Palace Beauty to wipe down things like groceries. Thank you for the free gifts- I had tears in my eyes when I saw the 2 masks you included in our package (which arrived a day after I made the order!). This was already a wonderful business but now I will always remember the kindness Metro Palace Beauty showed my family during the pandemic. We love your business and are here to support you! read more

Above and beyond. Came in with my gf and the lady here was so kind! She explained everything so thoroughly and helped us test out different products and give us recommendations. Love that the shop carries all the trending Korean skincare. Me and my gf loved our experience here and the price was very competitive to online stores. Highly recommend it! read more

Great inventory of products and customer service is 10/10! There always super helpful with any questions you have

Always helpful and very knowledgeable.. the owners hella cool and always willing to help.. best service in k town

What a lovely spot! The man who assisted us was great!!! Very kind and accommodating especially since I had a lot of questions!!! Told him Korean products saved my extremely bad skin!!! Haha!! Then the lady I believe she's the owner of the store was just so pleasant!!! When she arrived she greeted us with such a nice welcome!! Oh but price wise, got a good deal on everything!! Woohoo! Happy to have found a place to get my Korean skin care products!! read more

Very nice and helpful. Sometimes I do feel like their sales pitches are really too much, but they're knowledgeable and helpful.

I recently ordered online and all I have to say is great customer's service! They delivered so fast and even though one of items was sold out. Teddy reached out and notified me. Teddy kept me up to date and was able to deliver the item that was sold the following week. I am impressed with their customer service!! read more

Complete line of Korean skincare, makeup and everything else. My "go to place" when I visit K Town. The staff is very knowledgeable and helpful. read more

such a great selection of products and the staff was so kind and helpful! Anis helped me pick the best products for my skin type and sent me home with so many samples. Can't wait to be back again! read more

The store was clean and had a surprising number of beauty brands. I saw innisfree, Goodal, Missha, Dr. Jart, etc. I stopped by and picked up a Tony Moly toner and peripera lippie and it had reasonable prices comparable to other beauty sites. Would come back again! read more

My bestie is big on skincare and convinced me to expand on my own regimen. She found Palace Beauty after some quick Googling (yes, that's now a verb), and off we went! I highly recommend Palace Beauty. It's clean, well lit, easy to navigate, and has a good variety of stock. The people who work there are also incredibly knowledgeable and take the time to look at you and recommend the best products for your skin type. (Also, like, the workers all have incredible skin, so of course I'm going to listen to them on what to do with mine!) Overall, I felt like I was in great hands, and they gave us a little collection of samples to take home and try too! They are the best! I need to go back ASAP. ~ As a side note for those with allergy concerns and new products, my bestie and I both have some allergies, so the workers allowed us both to test products as much as necessary and gave us time to hang out to ensure neither of us would suffer reactions. This gave my bestie a chance to reconsider on a product since her skin turned a little red and itchy. read more

First time visiting this business yesterday and the lady was so helpful and made my shopping visit pleasant. Definitely worth the drive and will be visiting soon again. I like that they were stocked up in the things I needed as well as having all the popular skincare choices. The samples of skincare was a plus as well! read more

The sweetest woman on earth owns this store and she is also so knowledgeable. My go to place for Korean Skincare. LOVE!

Don't be shy and stop by this store if you are around wilshire/vermont area. They have cute beauty products, some Korean toners, creams, anti-wrinkles, facial cleansers and masks. Also, i love the high luxury quality of European products, mostly french: Thalac, Caudalie. The owner is very kind and will always help you to get the best products, according to your needs and budget. read more

Didn't feel welcome here at all , came in and lady didn't even look my way and when asked a question she didn't even want to answer me . She was also sweeping under my feet . read more

Mina helped me so much in finding the products I needed to complete my 10-Step Korean skincare! There are so many options to choose from so I was so glad she helped me in navigating through the endless sea of kawaii, tempting, and beneficial products. She literally persuaded me to buy all these products (first row of photo attached)She educated me on which products to use and stray from at my age, how to go about choosing which one (start off with hydration first then once skin is hydated and balanced u can dive into anti aging, acne-centered, etc products) got tons of samples (see photo, second and third row are samples!!!) You can find this place in the shopping center with Chipotle. Parking can be found on the side of the plaza where It says Visitors & Residents parking sign is located. 30 minutes grace period. See photo. Thank God they validate at Palace Beauty! Definitely coming back to try more stuff here!!! Note: no refund no exchange read more

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I love their selection but PRICES ARE HIGH and they jack it up real good! If you're new to Kbeauty and want to get ripped off on prices, come here. I usually don't leave reviews like this but these people really are looking to rip people off, I'm almost pissed off by it. I purchased because I just got paid but looked on AMAZON where you can get good stuff for reasonable prices. I compared what I paid here and to prices on amazon and boy did these people really jack it up. I mean look at the difference.... not a few dollars, but more. How greedy. Won't be coming back. read more

PalaceBeautyMetro - Basic k beauty brand nothing special--- pack of 5 for 6.99 these people making me pay $4 for one of these and honestly.... not that great... - Cosmetics & Beauty Supply Near Me - Los Angeles, California

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I just went to this store tonight and I haven't used the products yet but I'm really excited to! ANES helped me out tremendously she looked at my skin and knew it was sensitive and needed hydration. We tried out different samples and she taught me about how the patting method is better than smearing it on. I left this place feeling really good because she wanted what was best for me and didn't try to sell me the most expensive things, but instead pulled out the package deal they had which was perfect because it's a big enough amount to know if it'll work for my skin. When I asked about the firming cream she said not to use it because my skin is still young, which was so nice of her because she obviously cares about other people's skin care needs. She also was so considerate when she actually numbered the bottles for me because I would've forgotten. She was also very generous with their free samples! I really had a pleasant experience here, as someone who is trying to find the right skincare routine 10/10 would recommend :) read more

PalaceBeautyMetro - Cosmetics & Beauty Supply Near Me - Los Angeles, California

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Wowzers! What a deal! I needed my hair colored and cut but was not willing to pay the $70 quoted to me at super cuts. Enter yelp I searched for an academy with decent reviews and came across this gem!! For a cut, color and blow dry I was only charged $25 !!! And the job was fantastic. Here's the deal though, they are students BUT their instructor comes around every 10-15 minutes guiding them thoroughly and teaching them as they work on your hair. Cherice cut my hair. Super sweet and a true pleasure to meet. My hair was her first cut, but with the constant guidance of her great instructor Monica, she did a really good job! I love my hair! So if you are not paranoid about students experimenting with your hair and you have time (they will go slower bc they are barely learning) you can really snag yourself a GREAT deal!!!! read more

PalaceBeautyMetro - I got a cut color and blowdry. Very happy with the results! - Cosmetics & Beauty Supply Near Me - Los Angeles, California

I love the klapp cosmetics. When i visit that store, they was wonderful service and detail explain for me. They gave me a lot of sample. So i'll going back and buy more products. Klapp ASA peel is so clean, brightness, whitening. And then, klapp Hyaluronic mask is very very moisturized. For dry skin n all skin type OK! I love Klapp! I love love Klapp! Why don't u going to vermont metro palace beauty. Right now!! read more

PalaceBeautyMetro - Cosmetics & Beauty Supply Near Me - Los Angeles, California

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This review is based on the service only, have not yet to try the products so I will update after a week or so! Stopped by for pore strips and a cleanser, came in open minded to try new brands since I need a change in my routine, and the girl who helped me was more than lovely! Sadly I didn't catch her name, but she was very knowledgeable and listened to what I needed. Also gave me a few samples to try. Whether the products react well to my skin or not, will definitely come back here to try out other products just because of the service and the options that they carry. Thumbs up! read more

PalaceBeautyMetro - Face cleanser, pore strips and samples of some bubble cleanser. - Cosmetics & Beauty Supply Near Me - Los Angeles, California

Wow wow wow wow wow!!!! I am OBSESSED with this store! Was looking for a COSRX face wash and had some questions about essences/serums. The lady working, i wish i got her name, was the NICEST! She explained to me about all the skincare steps and gave me so much knowledge! She even gave me a bunch of samples to try out! I love this store so much and will definitely return for my skincare needs!! Thank you!!! read more

Great prices for great quality! Both ladies in store were extremely helpful when I was having difficulty narrowing down choices! read more

PalaceBeautyMetro - Great prices! - Cosmetics & Beauty Supply Near Me - Los Angeles, California

I came here for Christmas shopping and Im done shopping this year! One stop place for friends and family and most importantly for myself! She wrapped them so beautifully too! I will definitely come here again! read more

PalaceBeautyMetro - Cosmetics & Beauty Supply Near Me - Los Angeles, California

I got the 5masks free .thank you Anes I definitely come back this palace beauty. Also she gave me bunch of samples so exciting. absolutely 5star . read more

I returned to Palace Beauty Metro after coming here a year ago. I remember the sales people as really helpful without being pushy, and they gave me these amazing samples of Isa Knox products (Seed Collagen) that were really effective. I vowed to return, and today I did. The sales lady, whose name I never asked for (mea culpa), was very helpful, even numbering each product I bought in the Isa Knox set to ensure I used them in the proper order. She wasn't pushy at all, and just so sweet and kind, it makes me definitely want to return to buy my products here. Also, she gave me so many free samples! I find these samples not only helpful (to try out), but also so great for traveling with! read more

I've come here on 4 occasions when visiting LA, they have some of my favorite mask here, the coconut jelly mask that contour to your face perfectly. This place can get a little pricey. And once I ran out of mask, I found I could buy them online. The store does seem to up-price some products but it's nothing to double check amazon or google to see if you can get a better price. The store associates are always friendly and helpful when I go and give out lots of samples. I even found a skincare line for my husband that had good results on his oily skin. They are very conveniently located, they are in a plaza that is near the metro entrance and lots of apartments and airb&bs. read more

I love Palace Beauty. lol I know that's strange cuz I'm a guy, but honestly, when my lady friends need things I always take them here. I get %10 off since I am a resident in the complex, and the ladies that work there are incredibly friendly. Kimberly and Janis are the store managers and also my Noona's lol Anyway I've mostly seen 90% Korean women here "understandably since it's the heart of Ktown", and then the rest are mostly black women and actually I saw a few mexican and white women one time as well, but their selection is vast and nobody knows makeup like Koreans so trust you would be in good hands. I give Palace Beauty a 5 out of 5 stars read more

There are two amazing Korean ladies at this location. They always takes good care of me. They speak Korean and English. They know what is the best for your skincare needs. Ask for the Vitamin Serum (dbh). It is pricey but it is the best. There are other serums but they don't give you a full coverage. It is sticky when you first put on but it works. Can't complain! :) I wish they had Laneige and Missha products. But I love AHC and IASO products there. These two brands are underrated. I always come back to this location! My face is a testimonial for coming here over and over again! Taking care of one skincare is very important. Wear sunscreen everyday! All day! :) read more