Love coming here for Japanese beauty products, especially lashes and makeup and haircare! They have some Korean beauty products as well. Every time I come here I always end up spending a couple hundred for big hauls because I want everything haha, but prices aren't bad at all. This last time I got a free diffuser as a gift with purchase! They also suggested buying these Japanese cough drops since I was headed to a concert (which - good looking out! was absolutely needed and helpful). They even checked the ingredients in Japanese to make sure that I wouldn't have any allergic reactions which was so sweet! Service has been consistently great every time that I've visited here. This last time I went was super early on a weekday though, so wasn't busy at all. It was shortly after they opened because I happened to have an appointment in the area and needed some beauty products for a trip. They were great with answering all of my beauty questions! The only con may be parking when it's busy or later in the day. I've tried coming here at night before but struggled to find parking when the lot was full and there weren't any spots on the street nearby. So definitely try to plan to come earlier in the day/when it's less busy. read more

I live in ktown and enjoy coming to Shibuya whenever I need to stock up on skincare essentials because they have a great selection of products! However, I believe there is room for improvement when it comes to customer service. On multiple visits, I've noticed that one employee, who regularly wears a face mask, appears to follow me throughout the store while checking what is in my shopping basket. At first, I assumed it was a coincidence, but during my most recent visit, my friend noticed the same behavior. Being closely watched while shopping creates an uncomfortable experience and makes it difficult to browse at ease. As a person of color, this interaction was particularly unsettling. I hope management takes this feedback into consideration so all customers can feel welcomed and comfortable while shopping. read more

on July 25, I was in Los Angeles and was looking for a hydrating cream and stop by Shibuya to inquire . when I asked the woman at the counter to help she went directly to the Medi cube cream section. I was very surprised as she did not hesitate and went straight for the Medi cube cream, which cost me $10 above and beyond the charge would be anywhere else, including Amazon .Today, I read that this cream is banned in Hong Kong because it contains Sudan red, a toxic dye that has been banned and considered dangerous to your organs and also may cause irritation on your skin. I believe the sales person knew of this ban and sold this to me anyway. I do not recommend this store and or trust their employees. Not only are the prices $10 above the average price, but they do not care about your safety. read more

Shibuyala - Medicube collagen cream with "Sudan Red Dye" - Cosmetics & Beauty Supply Near Me - Los Angeles, California

Fun spot that sells Japanese cosmetics, skin care and other local brands right in the heart of Koreatown. As you can expect the items are going to be more expensive than if you got them in Japan but for the convenience it's great. There are even gatchapon machines in an area of the store. I love going to Tokyo and this brought me back to Don Qxuiote (which may be good or bad depending if you like that type of merchandising). There is a paid parking lot in the plaza or street parking as well but watch for signs! read more

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Cute small store for Korean beauty products and a few home goods and a Bandai Namco gachapon section in the store too. A fun mix, and I enjoyed browsing. There's only a few aisles, so it's a very quick stop to drop by at. Prices seemed reasonable for imported goods. I love the selection of Asian sunscreens and my friends also bought a few sundries in the store. The gachapon section was fairly small, but still a welcome addition to round out the store's offerings. read more

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Adorable! Lots of cutesy, home and beauty supplies here Korean style. What entices me the most is the packaging of most items - they have a cute face on them making me feel like a kid all over again. However, the merchandise is a bit pricey so be picky if you're on a budget. And do your research if you're looking for that perfect Korean supply. Staff is helpful as I picked out a skin cream and am satisfied with it. Also purchased were cookies and candies which you can't go wrong with. A perfect novelty shop if you shop outside K-town. Being and impress your friends! Enter in the inner courtyard of Chapman Market. read more

Shibuyala - Cosmetics & Beauty Supply Near Me - Los Angeles, California

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Stopped by here to check out the venting machine section and it's cute but the collection is just ok. But it's a cute place to get a taste of what you can experience in Asia. They have a lot of make up and skin care and hair care from japan and Korea. I didn't check the price (hope it's reasonable!) the staff here is sweet! Parking is limited and have to pay through app if you don't have cash. read more

Shibuyala - Cosmetics & Beauty Supply Near Me - Los Angeles, California

Korean skin care and toys for everyone in your life. We brought my granddaughter and she went crazy in the store. As did I. So much fun. read more

Shibuyala - Cosmetics & Beauty Supply Near Me - Los Angeles, California

I don't know how this place has a lower rating than SM Cosmetics a few blocks east, but I love this here. There is a stunning marked lack of Japanese and Korean skincare products on the west side but you've got a very healthy selection here, and the prices for some things are cheaper here than over at SM :x. I love drugstore Japanese PA++++ sunscreen. Skin Aqua, Biore, Kose, etc. with the PA ratings can be found here! read more

A pretty solid place to get skincare in Ktown! if you're near Chapman Plaza, I definitely recommend checking it out. They had all the popular brands that many of my friends and influencers use. Face masks, body wash, eye cream, serums, etc. They also had snacks and gifts for sale! They are open pretty late, so it's a nice stop before or after dinner. Lots of restaurants and crowds in the area. read more

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They have Korean skin care products amd I love that they have a variety of things to buy

Small shop with lots of gachapons to play. We walked in to spot some of our favorite anime/manga and movie/TV show fingerines. Very cute and great souvenir shop. Lots of options for anyone to find something they would love. read more

Shibuyala - Cosmetics & Beauty Supply Near Me - Los Angeles, California

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Super fun store with lots of goodies: cosmetics for men and women, snacks and candies... excellent spot to browse around before or after your meal in nearby restaurants. Prices are very good too, and service is friendly and helpful. read more

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Love this place! I am obsesses with Korean skin care and this place has everything I need. Friendly staff!

Shibuyala has a decent selection of cosmetic products, but unfortunately, I found the prices to be significantly overpriced compared to other stores in the area. While the variety is nice, it's hard to justify spending more when there are other spots that offer better value. Parking was also a hassle--unless you want to pay $20 for parking, it's not very convenient. I went with a group of friends, and only one of us ended up buying something. It's a good place for browsing, and the plaza it's in is super cute, but I'd recommend shopping elsewhere for a better deal. read more

Shibuyala - Entrance - Cosmetics & Beauty Supply Near Me - Los Angeles, California

Cool place with best Japanese beauty products. The staff was really friendly, knowledgeable, and willing to help with their products. There's a lot in this little store. read more

Shibuyala - Storefront - Cosmetics & Beauty Supply Near Me - Los Angeles, California

I was so excited to walk into this Japanese store but I was disappointed when I saw the lack of products on the shelves. The customer service was non-existent, seemed like the workers tried avoiding any eye contact just in case we had an questions. LOL The prices are absolutely crazy must be due to the imports. No snacks, nothing fun here. I would pass... read more

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Great selection of J-beauty and Korean skincare! Probably has the most Medicube products I've seen in one place. Prices are also pretty reasonable. read more

Nice staff. Cool place for all things asian makeup and skincare, but the place itself is not as spacious as the other shibuyala locations.

They have a lot of selections from face to body. Great price. Although check the expiration, it looks some of the products are old. All sales are final, no returns. The workers are rude and not friendly at all. read more

This place is so fun! After visiting Japan I was missing the shops and makeup so easily available everywhere, and then I found shibuyala. They have so many Japanese makeup and skincare products, as well as many gashapon machines. I wish there was better parking in the area, but nothing they can do about that. read more

I found this place by total mistake. I knew there was another location that carried Korean brand products for skin care. I just didn't know it was located here. The parking might be an issue but I had valeted because I we came to eat next door. The sales girlies are super helpful and nice. 10/10 recommend read more

Shibuyala - Cosmetics & Beauty Supply Near Me - Los Angeles, California

This was a very cute store but it is a lot smaller with limited items compared to other shibuyalas it is also very packed. There was another beauty store near there that was a lot cheaper and had the same products. super cute tho and still spent a lot of money lol also park in the neighborhoods around there and just walk it is much easier than trying to find parking in the lots! read more

Shibuyala - lotions - Cosmetics & Beauty Supply Near Me - Los Angeles, California

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Dawm, I'm seeing the comments and even the business guy isn't doing anything... How sad, that we color people have to feel uncomfortable and feel unsafe.. I'm just a minor, why do I have to get treated terribly awful. I hate how bad you guys treated Me.. can't even believe the workers even said to me " we don't really care on people who comment". read more

I stumbled upon this gem when I was trying to kill time for dinner, and boy am I glad I did! They've got all the popular and well known Korean skincare brands you can dream of and they're stocked up! The employees are soooo helpful and honest about products! The mediheal tinder pads were out of stock when I visited but luckily Audrey took my name and number down and called me as soon as they came back in stock! She even sent me a link to purchase them so they can hold them for me! So thoughtful and so considerate not to mention convenient! I love this store they got a customer in me for life! read more

The two ladies working today were wonderful. I asked for assistance regarding BB cream and called for a certain color. I told her I will return in 5 mins and she was holding it for me while she was working the floor. Will be returning for products but also for Customer Service read more

Shibuyala - Skincare - Cosmetics & Beauty Supply Near Me - Los Angeles, California

The place was super Kawwai and my daughter went in and LOVED it. she took pictures and it was full of beauty products and lots of other kawaii things. read more

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The beauty shop is conveniently located in the Chapman plaza which has near one hundred years history, surrounded by several popular restaurants in K-town. The shop carries a lot variety of cosmetics and skin cares, though certain items are priced more than other similar stores. read more

Shibuyala - Cosmetics & Beauty Supply Near Me - Los Angeles, California

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Went here for my parents bday since we were visiting LA, Not going to lie it is a cute place with cool products but there is this one particular worker by the name of NICKIE that is racist. Not sure if she is someone who peaked in high school who became a bitter adult in life stalking black & brown patrons but she was nonetheless annoying. She followed me and my sister throughout the whole store and stared us down but didn't do that to the Asian or White shoppers. It wasn't until we bought a lot of stuff her attitude all of a sudden just disappeared and changed. After looking at all the Yelp comments it seems like other minorities have stated the same about the mistreatment of this place. The only kind customer service was a Japanese employee whom I didn't catch her name but was also kind to show us around and try different skin care products. Are we going back? Lol absolutely not read more

I have been here a couple of times since I like browsing the products after getting food nearby. I've read the other reviews and found it confusing since I have come in with my mother who speaks little English and is Hispanic and she has always gotten her questions answered with patience and loves going. We have never experienced any profiling or rudeness, perhaps we have just had the luck of not encountering the employees who have done that or they have gotten retrained. Anyways, it's a great spot. The items are a little pricier than if ordered online but if you need something quickly it's a go to spot. Plus, like I said, it's just fun to browse. read more

2 Hispanic Adults and 1 Hispanic Child Racially Profiled on 12/30/2022 Context: I came with my younger siblings to check out this Asian Beauty Store to purchase an eyeshadow palette I wanted. This was my second time checking this store, and it wasn't the first time we felt racially profiled. First time - my brother felt very uncomfortable when looking at the products and they were following him around the store. We chose to ignore it. Maybe it was our "imagination." Today - my siblings and I felt racially profiled by a certain female employee. NOT the one who had cool pins nor the one who had a cat beanie - It was the only other female employee who had short black hair (her hair was down). She followed my youngest sister around the store and kept looking at our direction when we were looking at the Korean makeup section. My sister who is a minor, felt paranoid at first thinking it was her imagination too but it wasn't. My brother felt the same. I purchase my eyeshadow palette (at this point I still hadn't heard what my siblings felt) and left the store After my siblings explained how they felt, we decided to come back because we (I) couldn't let it go. We talked to the employee who had cool pins and reassured her that it wasn't her that made us feel uncomfortable but a certain other employee did (she was standing right next to the nice employee at the time). I asked when her manager would be in store and she said on New Years Day. I will give them a call to explain the situation and to make sure their employees don't discriminate another valued customer again. It is so terribly wrong to make someone feel like they are doing something bad. PLEASE DO BETTER (even though management wont read this). Please be aware when buying here. read more

So I've been coming here over the years and my most recent visit the employees were way less intrusive. Didn't hover or bother me too much, checked in only once while I was browsing. Also the prices aren't too bad (depending on the item ofc). Some of the stuff is the same price as you would get in Japan or just a couple dollars more so I genuinely do buy here over online sometimes. Wish they had a larger selection and more testers for makeup but I understand it's a small store, though I think they're doing too much with also offering snacks when it's already such a tiny space. It would be nice to get some more popular Japanese drugstore makeup. They're one of the only places locally that offers certain Japanese lines esp as kbeauty has blown up and become more popular the Japanese brands get overlooked and often are not stocked in other places. But I can get my favorite face cream from here for about the same price as online. Unfortunately all of the little Tokyo cosmetics stores have been converted to novelty shops so this is the only local option. I was astonished to see none of them carry cosmetics anymore. Neko cosmetics has a tiny skincare section with some makeup but it's abysmal. read more

정말 불친절 하다고 느꼈음 이 매장은 교환과 환불이 되지 않아요 몇분전에 잘못 산 물건이어도요! 매니저한테 3분전 산 물건 색깔 잘못 봤다고 바꿔달라했더니 세일중이라 안된다고 해서 그럼 세일 가격이 얼마냐니까 또 세일이 아니래 . 그러더니 뒤에 사람들이 좀 들어오니까 갑자기 이번에 마지막으로 바꿔줄테니 다신 오지말라고 사람들 앞에서 소리침. 이 매니저 정말 무례하다고 생각함 그동안 베가스부터 시부야라를 꾸준히 이용해온 나로서는 좀 너무 하다고 생각됨. 13불때문에 모욕을 당함 너무 짜증남 read more

Shibuyala - Cosmetics & Beauty Supply Near Me - Los Angeles, California

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Only really come here for their Korean skincare products , wish they had more of a selection . Better than buying online and waiting weeks- a month for it to come . New to LA so don't really know where else to get Korean skin products .. prices are good tho ! It's not that expensive , just can be a couple dollars more read more

ShibuyaLA looks so nice! the lighting makes all the products shine, and they have a lot of products! Most of it is beauty/cosmetic goods but they also have snacks, blind boxes, and cute merchandise like Hello Kitty. Their beauty products are also cute, as they carry special collaborations like the Lovisia Kirby hand creams and Creme Shop x Hello Kitty items. They also have quite a few mens care products like moisturizer, hair wax, and cleansers from brands like biore, Gatsby, and Deuxer. They have a bunch of snacks, many that you won't even find at Nijiya or Marukai/Tokyo Central. They have a good variety of merchandise like plush or hairbands or pillows. Some of it is very cute and some of it is mediocre, but ShibuyaLA seems to sell around 5% cheaper than other stores in the area. read more

I am updating my review and although I felt bad on my previous visit I think now they have a lot more choices that looks good but I still cannot read but the pretty staff was really great! Helped and asked if I needed anything. thanks! read more

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Quite amusing how I initially hopped on Yelp to mention that the employees at Shibuyala make you feel super uncomfortable by following you around very closely, and not in a pleasant manner, and that's what's mentioned in all the reviews that aren't just raving that it's super-kawaii. Dear store owner/manager. Perhaps you should retrain the employees to not make us feel so uncomfortable? Sure, they try to help translate products, but I speak Japanese and didn't appreciate being stuck to with one-way conversations about products I'm already knowledgable on. Had they asked first if I needed help, and I said yes, that would be something. They pretty much made us feel pressured, and almost like we were there to steal. What a horribly robotic crew. Prices are ridiculous, about double what you can find elsewhere. You get to keep a star for having that clean and super-kawaii shop. I'm so nice. read more

Shibuyala - Cosmetics & Beauty Supply Near Me - Los Angeles, California

My friends and I went to Shibuyala a few weeks ago to kill some time while we waited for a table at Quarters. I imagine a huge percentage of its business is from people like us, browsing Japanese beauty products before gorging on Korean BBQ. I love drugstores in Japan and was thrilled to see a faithful replica right here in Koreatown. Shibuyala felt like it was imported whole, with that cute, organized modern Japanese aesthetic. There were tons of products crammed into a pretty small space, but it was easy to explore and navigate. Counter service was quick and polite. I ended up impulse buying a weird black mask to remove blackheads and trying it with my husband that same night. I don't know what exactly it did, but it was fun to layer on and peel off, and I think my nose felt smoother afterward, but who knows. I go to Quarters pretty often, so I'm sure I'll be back at Shibuyala before long. I look forward to my next visit, and predict there will be more mysterious beauty products in my future. read more

I was excited to come here for the first time and purchase Korean skin care products that I kept hearing about. As soon as I walked in I was stared at by an employee who was behind the register, she had black hair, round face, and very fair skin. She watched me closely the entire time I was in the store (racially profiling me) and was very short and unfriendly when I had questions about where certain products were. There was another employee who was very nice and helpful, she was short with long colored hair and she was a little more tan in complexion. I definitely won't be coming back and won't be recommending anyone to this place. read more

an irresistible store for someone like me who likes to fet little knickknacks!! Japanese products are always high on my list since everything is likely high quality so when I get the opportunity I go for it LOL. anyways this store had literally everything. Sunscreen, skin care, makeup, body care, random toys and goodies.. what more can you ask for. They also had testers throughout the store for a lot of the skin care stuff and I was very happy to try them all out. Things are all reasonably priced too! I ended up getting little hairclips, lip balm and a little milk shaped eraser as souvenirs for my family, I loved the store!! Will come back if I ever return to LA read more

Shibuyala - Cosmetics & Beauty Supply Near Me - Los Angeles, California