We had Upon Grace finish our basement into full living space with a bathroom and HVAC. It was a…read morelarge project and Upon Grace did an incredible job! All their crew (shout out to Justin, Sam, Kenny, Delmus and Todd, etc) are absolute professionals who do impeccable work and communicate clearly at all times. The owners, Zac and Brittany are also fantastic. Again, communication was clear and all our dealings were completely transparent and fair. We'd choose them again for any future projects and they will certainly be our first call when we're looking for a contractor.

Installation was great, make sure on your estimate to get a line by line quote to understand what…read moreyou are paying for. We thought we were getting anderson windows after we asked WHT type windows we are getting before signing the contract because the quote had parts and labor lumped into one price. We went from anderson windows from Lowes to united windows from lowes(came in broke) to American Craftsman window (aka plygem) from home depot. Plygem has a BBB rating F and Forbes rates them a 3 out of 5. At any time we're we notified of the change untill I did some research on the installed windows and received a small credit on the difference. Out repair went on for 3 months and the communications with the office manager was really poor. On 3 occasions we phoned her for status reports on parts, appts etc and she was going to call someone and get a call back. Not once did we receive a call back. The only communication we had was on july 3rd to schedule insallation on july 6th. All customer service is done by email, i was contesting the invoice because of the window price difference ( anderson window to plygem windows) a phone call to discuss the issues would have been appreciated. This compan was $70 higher than window world but we like to use local companies when available so we paid the difference. 3 stars for the installers 0 stars for the owner and office mgr

We bought our house new 02/2025. Johnny's was the contractor for the heating and ac. The…read morecompressor in the outside unit went defective in 05/2025 and was replaced. Then we had 2 separate outside leaks on the refrigerant. Very unskilled technicians. I do not recommend this company at all. Go elsewhere where there are competent technicians.

Heat pump went out 6 days before Christmas and 4 days before the 3 degree weather got here. Nobody…read moreelse could get me one installed in time but Johnny came to the rescue. He had it installed the day before the bad weather arrived and even came back to install a new thermostat the next day because the new heat pump wasn't functioning properly. Very professional and quick to respond. Call Johnny before you call anybody else or you'll be sorry.

Great experience. These guys are so knowledgeable and reliable. They came out found the problem and…read moreI needed a replacement. They came and installed the new pump quickly and we couldn't be happier.

Quality work and excellent communication. They were on time and the team did a fantastic job the…read moreday they installed our new unit. I highly recommend Shawn and David and team.

Carter was outstanding, from the quote of services to the prompt scheduling and quality work…read moreperformed on schedule and on budget! I will be using Honeycutt for any additional services I need as I he was the best experience I had out of multiple quotes and meeting with several electricians / companies. He was the only one that didn't try to upsell me with additional services or work and the quote was better than the rest (very fair).

I recently bought a house in Bristol that didn't have an HVAC system, my realtor recommended the…read moreperson who did her house and said she highly recommended this company. I called and dealt with the owner Hunter direct. He was very professional. He came over to look at the house and gave me his recommendations and a quote. I moved forward with hiring him and couldn't be more happy. Everything went as he said it would as proposed. I highly recommend him!!

Dylan Grindstaff came out to do a preliminary tour of damage to the ducts due to an ongoing problem…read morewith mice/ rats...I was diligent and found a lot on my own but after exhausting my efforts...I now have to replace some of these ducts. He was so kind, thorough, caring, and I can't say enough great things! Price is sounding doable under the circumstances! Thank you...

I used stateline about a year ago. Did a great job reasonably priced. Well when we had the last…read morecold spell (not last week) I had one pipe crack call stateline charged me 425.00 for a small crack. I signed the pad because I could not trade it Long story short they sent me an invoice with all kinds of repairs on the inside that did not happen. If u do decide to use this company please read everything. I am 63 and my niece is in kidney failure.

Great experience with this company. Andrew was great to work with and very professional. We updated…read moreour bathroom with a new shower and also added a pedestal sink. Very reasonable pricing. Showed up on time and cleaned up when finished. Definitely recommend this company with 5+ stars. Thank you, Andrew

dont hire this co they start jobs and never finish would call again over priced and overrated do…read morenot use

I have used them twice to seal my driveway. They were quick to quote and do a quality job. Highly…read morerecommend.

MAY 17, 2017 Bracken came out today and redid our drive sealant. We were surprised when they…read morewrapped up and just left. Oh well, guess there wasn't anything to talk about really. Quiet, non-grandstanding service, I guess. Anyway, as before, the first impression is close to terrific. The 5th star may be made from unobtainium, but I'll come back and add it if this redo holds up 6-months. Generally, this company's method for approaching this kind of job seems as efficient as you could hope for, their edging is precise, and their spray patterns are made to overlap by about 50%. I've seen other companies do things that must cause nightmares, but not Bracken. My guess is we might have gotten a product batch that was weak the first time and this time has a good chance of giving us the result more like we had expected. ORIGINAL 1-Star: Sadly, the driveway sealing job Bracken did for us didn't last and made the driveway deteriorate much quicker than it's normal rate. Very blotchy and uneven. The surface sealant seemed to produce minor cracks from drawing as it dried. Our neighbor's drive was done a week or so before ours and their drive looks a little better. Our original thought was to have Bracken do a driveway seal as a test to see if they would be the one to call when an asphalt topcoat was due. Maybe they put a heavier coat on our neighbor's drive or changed to a thinner product. Our other neighbor is glad they passed when we suggested they do theirs at the same time. UPDATE: Mar 27, 2017 Bracken called today and I returned their call as soon as I saw the missed call on my phone. Almost didn't return the call because the caller ID said "Unknown Contact" and we all know how much fun anonymous callers can be. Anyway, we were in a crowded place that was pretty loud, but they told me they came by and checked out the driveway and will call back sometime late in April to schedule redoing it in May. I'll keep you updated as time goes on.