1. Renu Energy Solutions

    1. Renu Energy Solutions

    0

    Arden, NC

    Renu Energy Solutions

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    2 years ago

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    Great Job!!!! On time arrival in inclement weather. Fast installation and cleanup. I definitely…read morerecommend 828 Electric. Thank you.

    828 Electric was recommended by neighbors on NextDoor with almost all mentioning Joel, the owner…read more Joel sent a guy named Michael to my house to do the quote. I showed him around the house and talked to him about my wiring needs for every room except the kitchen, which had been done by a licensed electrician a year earlier as part of a kitchen remodel. As we walked around the house, he said he was going to rewire the kitchen, even though it had already been done. He didn't really give a reason. I took him to the crawlspace after that where he discovered some questionable wiring. A week and a half passed and still no quote was sent to me so I contacted Joel and 2 to 3 days later spoke with Michael, who called me to say he would have it the next day but it ended up coming a few days later. The quote was at the high end and just a lump sum with very little detail. I responded a few days later with an email asking for detail and a breakout of the kitchen that I didn't want to pay for twice but didn't hear from him again until the following week. Communication was very poor. Because I was new to the area I posted on the NextDoor app asking people if not receiving any detail with a quote was a common occurrence for Western NC. Many people responded that it was not and that they wouldn't accept a quote like that (I did not mention 828 electric in my post). When Michael finally called me after days had passed once again, he stated that providing a lump sum without detailed parts and labor was the way they did things, and no one had ever asked him for more detail (apparently I was the first in all the years they'd been in business). I found that hard to believe but didn't really know what to say. He said that he wanted to rewire the kitchen because of the questionable wiring in the crawlspace but when he told me he was including the kitchen in his quote, he hadn't yet seen the questionable wiring so that was patently not true. He continued the call in a this is "my way or the highway" tone instead of looking for a middle ground regarding detail. Of course I didn't use them and I would not recommend this company to anyone.

    Renu Energy Solutions - solarinstallation - Updated July 2026

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