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    Cossari Alfred J MD

    5.0 (1 review)
    Closed Closed

    Services - Cossari Alfred J MD

    Eye surgery

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    5 years ago

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    OCLI Vision

    OCLI Vision

    1.9(19 reviews)
    1.1 mi

    This place is terrible. Why is it so hard to get someone on the phone and get an appt. OCLI, I…read morecalled a competitor, got someone on the phone the first time I tried, and had an appt within the week. Why can't you do that in your offices? I actually like one of your Dr's but refuse to go see him bc it's so hard to get anyone on the phone or get an appt. You need to try and do better.

    I went here for blepheritis - Dr told me to use baby shampoo on my eyelid w/a q-tip - that lasted 2…read moreweeks. I went back to cleaning my lids really well & continued using visine. I guess there's no medicine to clear it up. But, my score is as a spectator of the following, who may/may not return: I drove someone here for dilation. I was told to inquire about an upgraded procedure that costs $30 extra-well worth it. I asked the front-desk staff, she told me to ask the treating staff. I told her I was asking her, so we could find out the fees & pay for it. She was useless & made no attempt to find out. Registration - all pts are sent to the kiosk. I did it for the patient. We waited about 20 minutes then were called in. I stayed in the lobby for the show! In walks a patient (most were elderly); she was w/someone, who helped her at the kiosk. Had they bit their tongue, I might've offered to help - but I didn't want their smoke . This woman let them have it so well - the fact that they wouldn't bill her the copayment, she couldn't register at the kiosk w/o help, she said she's there because she can't see! I mean, the front desk was useless & the lead or mgr justified their laziness. She showed no care for the patient. Hopefully they fix their issues. You should be extra gentle with the elder community. And more helpful when it comes to using the advanced technology. The staff at the front desk should be ashamed.

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    Cossari Alfred J MD - opthamalogists - Updated August 2026

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