The lady with long brown hair refused to give my son a perm on top. She never introduced herself (which is unprofessional) so I have no idea what her name is. She told my son to come back and instead of asking what his name is, she asked him, "you are the one wanting a perm?" She gave every excuse in the world as to why she wouldn't do it. She claimed his hair was too short to go around a pink rod 2.5 times. She said the chemicals were very bad for his hair. She was the only one working and no other people were in there. As a previous assistant manager of a Cost Cutters in Smithfield NC, I was very disappointed and ashamed that she represents this company this way. We did in fact go to JCPenny salon right next door where they happily took him in and got right to it! I wouldn't recommend this Cost Cutters. Hire motivated stylists who are willing to work and won't turn down customers with an earful of excuses because the job is too big for their expertise. read more

COST CUTTERS - This picture shows him getting the gray rods in which went around 3 times. Mind you, gray is a bigger rod than pink. - Hair Salons Near Me - WATERTOWN, New York

On July 3, 2024, our son who is disabled, went to the Cost Cutters Salon on North Church Street here in Watertown for a Crew Cut. The level of effort involved wouldn't have required more than 5 minutes of a stylist's time. The cost of the hair cut was $24.95. Inadvertently, a $20 tip was added to the guest check. Our son lives on a modest disability check from the Social Security Administration. He doesn't have the luxury of leaving a $20 tip. Quite frankly, $24.95 for a 5 minute crew cut is more than enough. The payment was made using his bank check card using one of those electronic card readers...not one of those machines are the same. Some times even the store cashiers can't figure them out. I called the Salon on July 5, 2024 and explained the situation. I explained that our son had a disability; he was told the amount of his hair cut, inserted his card into the machine to pay the salon. When he arrived back home, he mentioned that he had to insert his card into the card reader twice because they were having issues with his transactions. He was given a copy of the receipt, he placed the receipt in the car and came home. The woman who answered turned out to be the manager of the salon. She told me that she needed to call their 'Corporate Office' to check on having the erroneous tip refunded to our son. Later that day I received a voice mail message from her in which she stated that because it was a tip, it could not be refunded by the salon. She stated that she'd contact the stylist and ask her to give our son $20 cash. I didn't hear back from the salon again, so I called and as luck would have it, the stylist that cut our son's hair answered. She spoke broken English but I was able to understand her to say that she didn't cut any disabled person's hair on July 3rd. Why? Because not every disabled person appeared to be disabled. She told me that our son would have to bring in the receipt and she'd refund him the amount of the tip added to his check in error. I received a call from our son and he told me that I needed to speak to the stylist. The stylist began by telling me that our son WAS NOT disabled. I surmise that she formed her opinion based on the fact that our son was able to enter the salon on his own steam and didn't drool. Had the stylist had a 15 minute conversation with our son, his disability would have been extremely obvious. She and I further discussed the issue and another woman grabbed our son's cell phone and proceeded to tell me in no uncertain terms that our son was not disabled and that he added the tip to the guest check on his own. I asked her if a person leaving a $20 tip for a $25 service wasn't unusual. I was told that they often received $20 tips. A $20 tip is a tad over 80% of the cost of the service. I would presume that any person who could afford to leave an 80% tip wouldn't be frequenting a hair salon such as Cost cutters. I'm not inferring that a Cost Cutters Salon isn't an unnecessary shop, but again, people who can afford to leave 80% tips won't be relying on Cost Cutters for their styling needs. read more

Good spot, the young girl with the purple hair does pretty good temple fades. Its $22 for a regular cut.

Amazing stylist! They do a wonder job and know what they're doing. If will keep notes of you so that next time you can get he same style as before read more

I've been going here since 2014. Definitely one of the best hair salons in the area. The price is very fair, the employees are extremely friendly and definitely accommodate to your schedule if need be. They have great knowledge and insight on which products would work better on certain hair and always recommend what benefits you. This is my 4th year going, usually about once a week or every other week. Out of all the times I've been there, I may have had issues few times at most and that's usually due to new stylists that started working there. All the ones who have been there for a while are definitely trust worthy and will work with you to get that style you want. Need a place to get your hair done? I 100% recommend this place to friends and family in the area. It's also kid friendly! read more

Thank you to this amazing Salon for saving my day. Another salon had hacked my hair beyond repair until I came to cost cutters and they made a miracle happen. Great prices, great staff, and great haircuts. read more

If you want your hair done right the first time, then you need to go to Cost Cutters on Arsenal St. Ask for Ashleigh McKinney. She will make you feel comfortable and at ease. She listens to what you want and strives to make you happy and satisfied before you leave her station. She is a definite asset to this company. A few of her co-workers might want to take notes. Ashleigh is a personable person and very sincere. read more

I went in to get my hair cut. I also was not happy with my hair's dryness. The stylist recommended a deep conditioning treatment and products that would help.She also showed pictures to be sure I got the cut I wanted. She took her time and my hair looks gorgeous! read more

If you have long hair and want to keep it. If you're tired of hairdressers that cut off more than you want. Then go here and ask for Jessica Frizzell read more