I returned to them Whenever, I'm Looking For furniture prices are reasonable. staff is very friendly, and they also offer delivery.

Salesman just sat on his ass pointing out places where he said things were that I was looking for

****DO NOT, I REPEAT, DO NOT**** Buy a mattress from here!! I paid $466 for a Queen. It is my fault due to me not testing this bed when I purchased it because he is a filthy ill-mannered man, who really could not care-a-less whether you buy from him or not, but I needed something quick. The mattress is cheap. No support on mattress, sinks in the middle, tilts to the side. I need to sell it asap, so I can buy a new QUALITY mattress. NEVER AGAIN read more

This place is terrible ! I should have listen to reviews and stayed away from this place. Henry the "manager" is not professional at all and not fair. I give this place zero stars. I purchased a sectional couch 11/1/23 in the morning and scheduled for same day delivery. When delivery drivers arrived to my house they were struggling to get couch through door. At some point during there struggle the couch had a rip/tear along the side. I told delivery drivers I can't accept the couch as it is damaged. So they took it back I go back to the store to get my refund and Henry wants to subtract 140$ from my full refund for me returning the couch. Saying that he cannot provide me the full refund because I am returning it. I told him I am returning it because your delivery drivers damaged it! He did not provide me with my full refund. Stay away from this place I suggest going to Ashley furniture better prices and better costumer service and also better delivery service. I also don't want to hear the excuse from the business saying "Please understand that we are just a retailer not a manufacturer" that is all nonsense this place is no good STAY AWAY! Henry also would love and prefer if you pay cash so you can get a tax free discount, but that is just a scam they just want you to pay cash so it looks like they never sold anything, so when the business does there taxes it looks like they didn't sell much for the year. read more

Okay so I am writing this review on behalf of my boyfriend lol this mans bed is one of the most comfortable beds I've slept on !! The mattress is soft but firm at the same time, but it is soooo comfortable, the bed frame and set is absolutely beautiful and good quality, masculine but with the right decoration could fit well for a woman too. Highly suggest this place, I am going to pick out my bedroom set this week ! read more

Hello do not every buy from this company they are scam artists I bought a couch from them and ny couch started coming apart after the first week. they said they would give me another price which was laso damaged then they said they spexiale ordered my couch and could have by mud June it's now two weeks left in July and I have not received anything. I have since reported this company to the better business because people deserve to have good quality furniture not crap falling apart. read more

The business delivered my sofa on Friday October 21. I was not home at the time, and someone signed off on it. The person who was home during the delivery mentioned how the delivery people had a problem getting the sofa through the door. They later informed me and I saw upon my arrival home from being out of town there was a tear on the back of the sofa. I called on Monday to alert the store about the delivery and tear, and they told me to call back Tuesday when the manager Henry would be there. I called back and spoke with Henry. He kept informing me someone signed for it. I told him I did not personally sign for it, and told him I had pictures of the tear. He gave me a phone number and told me to send the pictures there. It was an iPhone so iMessage began, and he claimed he could not see the pictures, later stating he could not open attachments, which in iMessage they are not attachments. We had an exchange via text message, but there was no effort to rectify the tear. No, maybe "I'll send someone out to look at it," just no effort and care after 3 days from the delivery, and the sofa was a special order. The company just shows how there is no guarantees or warranty for their product, and it had only been a few days after delivery. I was warned not to purchase anything from here due to the quality after years, but did not think I would experience poor customer service after a few days. Reply to google plus response: You should ask the delivery driver about getting through my first gate. The person at my house explains that pillows had to be removed from the sofa to squeeze it through the gate. They were struggling at first then they removed the pillows. Seeing as this is special order I would like someone to come look at it for possible repair if not 10% doesn't rectify this. I have written to consumer affairs and BBB. I want either a full refund and you can come remove the sofa or someone needs to repair this problem and not with a discount. I special ordered a sofa and paid in full, not for the product to be damaged during delivery. Second reply on google plus: Again you are a few miles away from me and you are giving me suggestions to remedy the situation myself. Delivery drivers shove papers in your face telling you to sign. Not please inspect then sign. You need to make an effort to try to remedy this situation and not via google plus. I think it's funny I get more feedback here then when I talked to Henry on the phone and via text message about remedies and a discount. I guess since you want to go back and forth and not make a real effort to see the furniture in person or give me a call because I know Henry has my phone number, we will just wait on the Better Business Bureau's reply and the Department of Consumer Affairs replies. And please don't think I will go away. I will continue to post until I feel u guys rectify this situation or are shut down for poor business practices. I honestly want u to come take your sofa back at this point and give me my money back since you think this is a debate. The costumer is always right Business 101. Foursquare reviews: Ordered custom sofa. Damaged upon delivery. Company argues someone signed for it in good condition. No real remedy to fix this problem. Horrible customer service and language barriers. Ordered custom sofa. Damaged upon delivery. Company argues that someone signed it off in good condition. No real solution to remedy this issue. Horrible customer service. Language barriers too. Complaint: 11790567I am rejecting this response because: First off, I do not have buyer's remorse on the color. I am regretting my decision on doing business with Cost Rite Furniture. The color actually matches my decor perfectly. I just don't believe I should have to pay almost $600 for a torn sofa. Secondly, how do they know what kind of scratches happen at delivery unless they regularly do this? I am going to get an estimate from someone who does upholstery to see if the damage on the sofa is from delivery or something else. My mother signed for the paper but the delivery driver may have had a language barrier and shoved papers for her to sign. They did not inform her to inspect. She signed and later saw the scuff after she saw them struggle to get through my gates, having to remove pillows to get the sofa into my residence. The only time they tried to offer me a discount was after I complained about them on social media. The pictures of the sofa are mine that they submitted to you. I don't think it's fair just because she signed I'm stuck with damaged furniture. What if she was 90 and senile and signed, is that still acceptable? Sincerely,RaShayla Brown And in case you didn't follow that I've been having exchanges with the business yet they have my phone number via social media and a mediator via BBB. Just come look at the couch or take it back and give me my money back please. I will not stop. read more

OK, so I bought my queen bed here back in May and am still loving it. Now that I was needing a bed for my spare bedroom, this was my first and only stop, thank God. I absolutely had to replace my IKEA bed I had for about 10 years and couldn't even "jimmy-rig" to stay together anymore. I asked what their cheapest bed was, as it was for a guest room anyways I did not need it to be fancy. The salesman directed me to their set that was on sale and I was super impressed. Not just because of the price. I inspected it like a detective, as I was absolutely certain there must have been some defect with it as it was so cheap lol. I knocked on it, shook it, pushed and pulled at it. It was solid. I was like OK, this is crazy, it is cheaper than some of the others but given my choice I probably would have chosen this bed. It was simple in design yet high quality looking and feeling. I asked the sales guy how much for it in a full size, again trying to save money and space in the spare room. He said for a full size, $325. My budget was $400 so that fit perfect. I couldn't believe my luck. He asked if I needed a box spring or mattress. I told him I need a box spring as well. He said our box springs are $80. I said, "Ok...is that the best you can do?" Like the cheap man I am lol. He asked, "are you buying today?" I said, "yes". He said, "OK, are you picking up or you want us to deliver?" I said "I will pick up" He said "OK, let me see what I can do". He went away for like five minutes and came back, He said, "OK if you pick up I can do $360 for the bed and box spring tax included out the door cost." I was like OH MY GOD YOU ARE MY NEW BEST FRIEND!!! lmao, seriously thought, that was an amazing deal and when I was tight on cash that really really helped. I am telling all my family and everyone I know, about this place. The sales guy followed me around a ton which is something that normally bugs the crap out of me but he was so soft spoken it really seemed like a necessity for him. He wasn't loud or obnoxious like most of the guys who follow you around are, he was just honestly trying to help with anything he could. They were super friendly and appreciated the business. I am always happy getting furniture here. You should at least give them a look if you need some furniture. read more

DO NOT buy anything from this store if you are expecting any form of customer service!! I bought a great looking L-shaped couch in past August. Initially the Vietnamese store employee told me "Don't worry about anything, my delivery staffs are pros! They will take care of everything." My family and I fell in love with the couch and how affordable it was, but it went downhill from there. About 3 weeks later, 2 delivery guys show up, starts arguing with each other from the get go. One of the them, middle aged Asian guy was very rude, either he was just ignoring me when I spoke to him or could barely understand English. They tell me the couch was really heavy and that they only sent 2 people to do a 4 people job. I was trying to be sympathetic, but the Asian guy's aggressive attitude just killed it for me. He told me my couch will have to come through the patio and the window. I was fine with it until the Asian guy started driving his truck like a mad man and came very close to hitting the side of the apartment building few times. When I asked the guy to stop and listen to what I say, he simply just said "You want your couch or do I just go?" That made me more upset. I finally decided to call the store and had the store employee talk to him in his native language. I was in turn told let them do their work and they will assure me that nothing will be damaged. I ended up helping to hoist up the couch to my patio from the ground (my apartment unit's on the 2nd floor) as well as removing the plastic wrapping around the couch. (So much for them being pros, I never heard of customers helping the delivery guys set up) At this point I just wanted these guys out of my place ASAP, so I decided to pitch in to help set up the couch. Needless to say, it was a horrendous experience. My family and I were finally enjoying our brand new couch and about a week later, my wife found a tear in a seam on one of couch cushions. When I called the store about the warranty, I was initially told "call back after 4pm, I don't speak English." Then after few calls later I was simply told there wasn't anything the store can do as this is "natural wear and tear from normal usage" I couldn't believe wear and tear can happen from using a couch for a full week! Mind you it wasn't like we were jumping up and down the couch. I admit, the pricing in this store is very affordable and enticing, but I would pay a little more and shop elsewhere. Stay away!! read more

Great store with affordable prices. I bought a couch almost 5 years ago from there and it has held up very well. Even with two very young kids jumping on them constantly. Will always go here 1st whenever I need to purchase furniture! read more

I bought a sectional in September 2020. I ordered a greenish and received a grey. I was having a small safe gathering the next day..and the grey did match my decor os I kept it. 6mos later I noticed the couch was dipping in the middle and I was told when I purchased it was under a 1 year warranty. There are onlu 2 people living in my home so its not dat on alot. When I called to let them know I was told the only the cushions are under warranty. I. Was very disappointed...and would never go back. So $1,200 wasted.!!! read more

Quality of furniture is extremely cheap. Beware if you utilize their "90 day" feature. read more

bought a cal king bed frame with matress great price .my boyfriend put 6 more supports under with others that came with .looks and feels like a million bucks! now a yr later still like new!!! read more

Thank you Dennis for completely exceeding our expectations and providing excellent product and service. Will be telling everybody I know about this place! read more

Huge warehouse of many items. They have a great selection with awesome options and prices are very reasonable.

Everything about this store was yukky today. First off, the outside is disgusting just trying to get into the store. Many rubbers lining the curb, gutter. . . not clean. I wouldn't buy one thing in that store. Plus the girl was playing hip hop music VERY loud. read more

I initially thought we got an amazing deal we got our dinner table and living room set both under 3 thousand 7 months after purchase my dining table is falling apart and my couches are too i called the place to see if they had any type of warranty but some one rudely picked up the phone and said no warranty and hung up on me next time i buy furniture it will be from a place that stands behind their products. read more

Went by today to look at some furniture, we first went to the location by Walgreens and the lady there was really nice. We found a couch we liked but she informed us that they had a warehouse with a bigger selection. We then immediately came here, Dennis greeted us at the door very nice and friendly. He asked us what we were looking for and showed us some really nice couches. They had the same couch we were interested in at the other store and he then gave us a really great price, we told him that we were still deciding and he didn't take his offer off the table. He told us when and what store he would be at to come back for the same deal! We definitely made our decision and will be back to get the couch tomorrow morning!!! read more

Great prices. Good customer service. Got same day free delivery. In fact, the delivery got to my house in an hour. Almost beat me home! Don't forget to tip the delivery guys, they work hard. read more

warning.....buyer beware,they sell broken junk and on top of it the manager henry will cut you off and not care to listen to anything and point straight at the bottom of reciept and tell you no warranty. my dresser showed up broken and put in my room and i didn't notice until months later ehen the dresser drawer started falling inward and then had it looked at to find out the bottom of dresser has big hole in it and broken wood where a leg should have been and was not there.so i went with pictures to describe the issue and ended up being yelled at and he walked away. so his attitude is pretty much oh well sucker,you bought my garbage and it is now yours.deal with it. do not shop here go to ikea and get better product for cheaper with a real warranty. read more

My wife is expecting a baby so we planned on getting a recliner. We went to this establishment and asked if they had any and they showed us a love seat recliner. Had us sit in and made us fall in love with it. We looked at other recliners but those were to stiff. So we asked them if we could sit in the same material as the love seat recliner but as ask glue recliner sore could see the feel and measurements. The manager said its the same the love seat. I asked does it have a cup holder like the love seat and he said no. So I asked him how is it the same? I want to see what I'm getting and sit in and the manager said no he wouldn't open a box for me to see. Even after I told him I'm going to buy it if it feels comfortable. He said no. So I asked him so your walking away from a $450 deal bc you don't want me to sit in a sample of the actual recliner and not a love seat recliner? He said yes! So I took my business elsewhere. Ohhh and by the way I bought a recliner for $550 and paid $100 more bc I got what I wanted and that was to sit in the chair or sample before I bought! Who's going to buy a car without test driving it?!? read more

Went in looking for livingroom furniture and left out with a steal!! We bought a couch, love seat and 2 twin mattresses for $1500. The best deal in town and a good quality. I would recommed this place to everyone that lives in the Phittsburg/Antioch area. Very good prices and same day delivery. read more

Cost rite furniture in Pittsburg is the best !!! Dennis is an awesome person to work with. Greeted us with a smile and made sure we felt comfortable with what we purchased. This is our third time back and Dennis has been here every time to make sure we left with a smile on our face. Cost rite furniture is the best. Make sure you ask for Dennis. read more

Found the perfect tv stand here but was unsure because it looked big. That night I emailed the owner asking for measurements. I got a reply with the measurements the very next day. So I went back to purchase it. The gentleman I talked to was very nice and helpful. Made the purchase and it was delivered two days later perfectly in the timeframe I was given. Set up and delivery was just $30. When they delivered the item it was wrapped in plastic to protect it and set up in the spot that I wanted it. The delivery guy was friendly and helpful. I have never written a review before but I'm very happy with my purchase, service and delivery. I would definitely shop here again. read more