Well we spent 10k in a bedroom set bed and it does not feel like a California king and you would think they'd give some pillows or something for spending so much money we are not satisfied the bed feels like a regular king and my old sheets does not fit my old sheets are super big now! The the bed feels worn like they sent the show room bed wrapped it up and sent to us. Yes they have great customer service but the quality is not good lol feels like we have a teenagers room so disappointed' not only that I sent a heartfelt message telling the sales lady what a great job she did, yet no response it's like we wasted our money. As I'm sitting there im paying attention to the other sales lady next her smacking eating making face when out sales lady was talking then made extra noise scraping her empty ass yogurt the the woman in the back in the ofc calling all the shots telling her what to do she didn't get up say hi nothing. You'd think they'd have more educate. Then she says fake smile and all with food in her teeth made sure to say "all sales are finally " read more

On Father's Day 2025 we decided to visit this location for a drawer. I felt like the lady that approached us really wasn't interested in helping us. My salesman Francisco from prior was there and didn't even want to greet us. Before we left we asked if the prices were negotiable? He says sure we can definitely help with that. When we showed the lady not sure her name, the drawer she only offered a fifty dollar discount. The sign outside said big discount sale? I don't think I will be returning to this location. Didn't feel like they were as accommodating as the first time. read more

I always come back here to purchase furniture. Furniture is not cheap anywhere you go but the service is awesome. Very kind people. Francisco made everything pleasant. He even came to check on us for any questions as we looked. Very knowledgeable. So much to choose from. read more

Service is terrible, I bought a dinning table and eight chairs. The chairs cushions lost shape in a month. I spoke to the Manager and she had me bring one of the chairs as proof and then take pictures of the rest. I sent Andrea everything she asked for, then she reassured us that with the warranty everything would be fixed. Andrea said, when we receive the new cushions I will contact you. It's been over a Month and no response! read more

Maybe they give deals to certain people but that furniture store is over price it is not budget friendly I'll give you an example, on Wayfair I purchased an eight seat 100% wood table that 's 72 inches for $700 they had a six seat fake plastic wood table for $1600. They also had one of those cheap sectionals for $1200 that's usually cost $599. They has a square glass coffee table for $1300 which honest should have been $300. When I asked the guy who works there named Francisco, "what kind of deals do you all have? And he said "we don't have deals, the most I can give you is just take off the taxes" and I said, "For all of these items that are overpriced?" I said "You guys have a plastic wood table in the front of store that cost $1600" he looked at me and said "bye ma'am have a nice day and walked off" and I left. They probably give discounts to Hispanics because it is a Hispanic furniture store but I just can't see all these people saying that the stores budget friendly and I'm a human resource manager that makes six figures and when I went in the store the store was overpriced and anyone who shops in his shop for furniture no the Best Friends The store is overpriced and the items aren't high end items so maybe they give discounts for certain ethnicity groups. I won't be going back in there. read more

My wife and I furnished our new home almost entirely with furniture purchased from Ramos. Great customer service and pricing, I highly recommend them for all of your furnishing needs! read more

Been buying furniture with these folks for over 30 years. Always quality furniture and fair prices. Can't go wrong

Update: Due to Covid we keep getting our ottomam pushed back. We have had to call multiple times ourself for an update. The store finally called us tonight to advise due to the current shut down it would be pushed out again. The woman said she wouldnt know about the delivery until January 4th. When I asked to understand where the hold up was she said the product is manufactured overseas. I kept asking how that related to the January 4th date. She could not explain. She told me to look up what's going on in other countries. She originally offered $100 off due to the delay. When I kept asking about why this has been so delayed for months she got frustrated and then tried to refund the entire order. The only reason we bought this couch was because of the ottoman that goes with it. If she had said there's shipping delays and when they are fully staffed once the lockdown is over etc I would have understood. My issue is I can't get a straight answer and the store would rather refund than help me. I am so disappointed with the after service. If you're going to invest in a business right now I recommend going somewhere where you're valued as a customer before and after a large purchase. read more

Ramos Furniture - Furniture Stores Near Me - Pittsburg, California

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I could give my appreciation to Ramos furniture in Pittsburgh, California for their exceptional customer care and quality of merchandise at reasonable prices. I'd like to thank Mary and Francisco and staff for their dedication to taking care of their customers and communicating their business practice's, they have great warranty policies and have a delivery set up. I have bought five pieces of furniture from Ramos and was 100% satisfied. I would recommend Ramos furniture to all my family and friends. what a great store. read more

Great communication and customer service. The manager, Andrea and Mary are fabulous!!!

I went into the store in my lunch break with the intention to buy a bed only and ended up walking out with an in store credit line and a whole bedroom set. I got the best service ever hands down and the rep Josselyn was everything. I can't say enough about how happy I am with my new purchase and the service. #TeamRamos #TeamJosselyn read more

We had another great experience purchasing furniture from Ramos in Pittsburg! Josselyn very skillfully helped us find the perfect coffee table set for our living room. The tables are modern, sturdy, and stunning! We will definitely shop at Ramos again in the future! read more

Warranty they sell doesn't follow through, still waiting on a pending statues since October 2020, would've purchased more furniture from this place if they fixed my sofas, but furniture is pretty bad. The guy who originally helped us was great, such a bad decision. Should have just gone with a more reputable place. read more

5 star shout out to Jocelyn for great service once again! We already purchased our new bedroom set which is fabulous...... Still in need for new living room furniture so we went back. We found what we liked through a catalog since it wasn't available at the store. It took 2 weeks to get. Well worth the wait! Looks perfect in our living room. We will be back in the future for any other furniture we may need. Thanks again! read more

I purchased a couch set and chairs from here. Not even a year later both the couches are flat. I can feel the wood falling apart inside the couch, the cushions are flat and there is no quality in the material. The chairs have become loose and one chair has fallen apart. I can say the mattresses we purchased are of good quality. I do not recommend purchasing couches and chairs from here. read more

I want to thank Francisco from Ramos Furniture in pittsburg that did just a wonderful job for us today!! I have gone to many furniture places and had bad experiences, but Francisco served us very well today. Actually the BEST SERVICE all around ! If you ever come here ask for Francisco he went above and beyond from beginning to the very ENd and gave us an Awesome deal! THANK YOU FRANCISCO for your service ! read more

Ramos Furniture - Furniture Stores Near Me - Pittsburg, California

Really hate having to give one star. Look in the dictionary under rip off business and you'll see Ramos furniture. Bought a leather living room set and paid for a warranty. Two recliners and a couch. The couch so far is fine. The covering on the two recliners began coming apart within the first year and happened fast in multiple places, many in places I don't make contact with, just spontaneous splits in the fabric. No problem I thought! Called the store, they denied us, saying the warranty only covered accidental damage and not faulty material. Too bad so sad. These guys are the worst, if you buy from Ramos furniture expect the worst and make sure to budget for new furniture soon. read more

We had a wonderful experience here! We came in looking for a sectional couch and coffee table and was able to get a floor model and brig it home the same day! Ramos Furniture was a great place for different furniture options and wonderful customer service! I'd recommend anyone to come here for any of their household furniture needs!! read more

Ramos Furniture - Furniture Stores Near Me - Pittsburg, California

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This place is right off the freeway and next to winco so decided to stop by since I was in desperate need of couches. There's a huge parking lot so parking won't be an issue. It's huge inside there's a large selection for any furniture you need. There practices are good but the owner was willing to work with us. We got a small sectional over $1k with delivery you literally can't beat that anywhere. The delivery was 2-4 weeks out. By the third week I called and set an appointment for a Saturday from 12-5. At 5 the guys was late and said it would be 7 pm. That time came and went and they called at 9 saying they were behind. Then they schedule another week out and during the week they finally came. The couches are ok not the best quality and a missed appt. I would say come here but be patient cause the delivery is pretty slow. read more

Walked in was greeted by a sales man. We told him what we were looking for and he said it's going to find. He turned around and walked away at first thought he was looking with us and then he went up to another sales person. My husband and daughter said mom he is NOT look. We walked around but between him leaving us and your prices are too high we decided to leave. As we were walking out he said you didn't find anything right and I said no we need your help. He continued to walk away. read more

Ramos Furniture - Furniture Stores Near Me - Pittsburg, California

I will keep it simple. If you dont want: 1. ridiculously over-priced furnitures. 2. bad bad bad customer service- forget the greeting. After walking to them(not at the door, way behind where you have to search for a while), just mention you want to see items on sale or looking for not so expensive furnitures, and see their attitude change. You will realize right away that you dont exist there anymore even if the store is completely empty. Magical. 3. tricky business ideas to fool customers-They keep changing big signs outside. I have seen them post "Going out of business. Everything must sell. 80% off" signs several times while I was shopping at Home Depot & Island Pacific & that was about 7 months ago. Then, please stay away from this business. You will do much more good to yourself by shopping elsewhere. read more

We were very pleased with this place, being our first time in here, Francisco was awesome with helping us. We got immediate attention after a few minutes, we explained to him exactly what we were Looking for and he made it happen. We picked out what we wanted, Francisco went away for a few minutes to do some Number's and came back with an amazing price. We left that day with nothing Bc we wanted to shop closer to home which was about 45 mins away. Went into a local furniture store about 5 mins from our house, we showed them what we were Looking for and told them the price we were presented with from Ramos and they said they would match the price. After thinking it over for a few days, we decided to still stick with Ramos and Francisco just because of how good we were treated in there, how prompt the service was with Francisco and the price was right! We ended up purchasing a whole bedroom set with mattress and box, and new couches for a steal! High quality pieces too. Very happy with our choice and experience here. If you go in ask for Francisco, he will take care of you! read more

Maribel was awesome in helping me find the perfect couch! Great deals and I got free delivery! I would highly recommend anyone to stop in. read more

Ramos Furniture - Furniture Stores Near Me - Pittsburg, California

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Bought a bed for the mattress I purchased at a different store. Pricing was ok. They worked with us a little bit. I was happy with my purchase at first. I was also ok with the fact that they would need a week to order it then deliver it. I paid in full and took them at their word the delivery would be prompt. It took more than a week for them to even call me about the bed. When they did I missed the call and they didn't leave a voicemail. They never called my "back up number" When I got around to calling them back (not knowing who they were) I was excited to set up my delivery. However after confirming who I was and wear the bed was to be sent the line mysteriously dropped. At this point I'm giving them the benefit of the doubt and assuming I wasn't hung up on. Called back - straight to voicemail. Odd Called back 5 minutes later - straight to voicemail. Left a voicemail this time. A few hours later still no call back. Called back in - straight to voicemail. Still have no clue what is going on with my bed. read more

My husband and I went into Ramos Furniture looking for coffee tables. The furniture there is absolutely beautiful and there is a large selection, we just couldn't find something that worked for the space we had. I took a star off because the pricing is a little on the higher side compared to the other furniture stores we looked at in the area even though the furniture was very comparable and high for the fact that they were having a grand opening sale going on at the time. Those sale items were very few. The young gal that tried helping us was very sweet, however seemed nervous and more worried about getting the sale and doing anything she can to prevent us from walking out the door than helping the customer at the demand of whom seemed to be her manager. I can understand that's her job, 'getting the sale' but seriously, sometimes it's better not to try so hard cause then you just push the sale out the door. Would we go back? Sure, we would definately consider them, like I said the furniture was beautiful and there was a big selection. This time though, we ended up going out to a furniture store in Tracy and found the same table we liked from Ramos Furniture at that store and with a better price tag. Oh yeah, for those who are interested. I was on their website and they do offer a layaway plan. We would have taken advantage of this if we had more time but needed our tables right away. :D read more

The last time I went in and this sales guy followed me around non stop talking about everything I was looking at. I AM NOT INTERESTED IN EVERY PIECE OF FURNITURE YOU HAVE ON DISPLAY. I also tend to like to be able to think. Furthermore you can get way more furniture at the same level of quality from Cost Rite Furniture in Pittsburgh. At least give Cost Rite Furniture a try before you make a decision. read more

Their prices are WAY above market value, especially on their Ashley furniture which comprises the majority of their inventory. I haggled down to HALF PRICE (why should I need to do this) and even then it was more than I probably would have spent elsewhere. They told us 2 weeks for delivery which ended up being 4, getting them to give me a solid date on when it was coming was near impossible. If you shop here, HAGGLE on price, and be firm on when the delivery date is. read more

Sign in the door provides their hours, but 10 minutes after supposed opening time, doors are locked and no one's in the store. Just lost a last minute needed to have furniture set.. needless to say, I won't be trying this store ever again. read more

No complaints here! Andrea and the staff was amazing and helpful. The selection and quality of the furniture is remarkable. I was able to purchase a bedroom and a dining room set at a reasonable cost and they gave me a deal including delivery! They don't rush you or try to up sale you. They offered other color and size options to make your shopping experience personal and one of a kind. I would recommend all families and friends to Ramos! There's plenty of parking and when you go in the office to process your paperwork they have a massage chair in there that gives you life! Open 7 days a week. Hip, fun kid furniture US made furniture Delivery Reasonably priced Customer service read more

Order a bed frame and 2 dressers on 3/2/18 today is 4/2/18 and I still don't have my items. Wasted 4 hours of salary waiting for delivery today and now they stated it will be delivered tomorrow with same 4 hour window. No apologies just get over what horrible customer services. I'm pissed. Keep your furniture I'll give the money to someone who appreciates there customers read more

First time going here wasn't so great . I came in looking for a bed set , was walking around for 30 min and nobody came to Assist us . all the ladies were at their desk talking . They obviously saw us but didn't bother to help until my boyfriend went to ask this one guy if he could help us . He answered all of our questions and was great ! Very good service I don't remember his name but he was awesome ! I came in again on Saturday 08/03 and right when I came in with my sister in law A lady came up to help us . She was great! She gave us time to look around . Came to ask every 30 min if we were doing fine I'm very happy with her service and with the couch I got . I will be recommending this place and will be going again to make more purchases . read more

Terrible service!! I went in with my family and a worker came up asked if we needed help, and he said okay well that's going to be a little difficult to find. And then walked away, left us alone. So we continued on looking and not a single person came to help us at all then we were leaving because of the rude service about 10 minutes later and he went up us and asked "You didn't find what you were looking for right? Okay well bye." ARE YOU KIDDING ME?! How rude. And on top of that the prices were extremely high for probably low quality furniture. read more

They don't know how to close the deal. they don't want the sale. I was going to buy a whole bedroom set and then I started to include the Chester. they didn't offer not one percentage off. they just don't know how to have customer service. learn how to close the deal learn how to negotiate. I'm not gonna say anything more than Black Lives Matter that's why she couldn't close the deal. Hell she was amazed I had a bank account. read more

We bought couches there less than 2 years ago. The couches came with a warrantee that we were still in when we contacted Ramos. The couches were torn up within a year and the recliners broke as well. We are not destructive people and take care of everything we own. When we contacted Ramos, the lady that originally helped us answered the phone. We sent them photos that I will upload, and they told us that it was our fault the couches were in such horrible shape. They are terrible people and I am shocked they are in business. Do yourself a favor and do NOT step into this store. Photos will be uploaded. read more

Got the delivery. We had a 3 to 6pm window, they showed up at 259pm...talk abt prompt! They were quick professional and took good care of our furniture set up! I highly recommend them. They r expensive but if u tell them what u want to pay, they will work with u. Plus the quality of the furniture is wayyyy above what we paid. We can't stop ppl from complimenting our new living room :) read more

If your African American or Under the age 25, I would suggest you not to waste your time in here. My partner & I went in there to look for a new couch after being there for over 30 minutes, we were never approached by any members of there staff to help assist us. There were ladies sitting at there desk not helping anyone converstating with each other, there was another guy who worked there with glasses walking around staring at us most of the time but never once asked if he could help or assist us. We noticed that the staff was very attentive to everyone except for us & another African American couple who was walking around in need of assistance too. read more

We bought close to $6k worth of furniture from Ramos in Pittsburg. We bought a sectional couch and three bedroom sets. Francisco was our sales rep. We like the couch and the kids like their bedroom sets. What really impressed me, however, was their communications, customer service and, more importantly, how they stand behind their products that they sell. They called me when they said they were going to call me, they showed up to deliver when they said they are going to show up, and they did what they promised they were going to do. Everyone that we dealt with at Ramos (including all delivery staff) was polite, knowledgeable, helpful and friendly. This is not to say and sing " everything was perfect. " No. Life is not prefect. We had one issue with one of the beds and that's where Ramos five-star customer service kicked in. The issue was taken care of promptly by Ramos Furniture to the full extend of our satisfaction. Here are a few thing that I noticed and you should remember when shopping at Ramos to have a good experience. Ramos Furniture is not a manufacture of all those furniture that you see. They have a showroom where they showcase other manufactures products for you to choose and buy. When you buy a piece from them, if they don't have it locally, they need to order it from the distributor or the manufacture that makes it. That process may take time so you have to be patient. Sometimes the delay is out of their hands. All in all, I want to thank them since writing a positive review is far more enjoyable than sitting here all angry writing a negative review. By having zero friction, they made this enjoyable moment possible. Utter regards and respect for that! read more

Huge selection of furniture. Clean and well laid out store. The prices were reasonable but the customer service was non existent. We asked someone to show us recliners, a girl pointed over to where they were at then just walked away. I don't know about the furniture manufacturers they use, I didn't really recognize any of them. read more

Ordered a new love seat and sofa. When items arrived they all looked good and after 2 weeks as polish started fading few scratches and one deep cut in leather showed up. When I reached out to Ramos Furniture, I was told it is too late and replacement cannot be arranged, but they can get it repaired. Since then it has been 45 days and no action in-spite of repeated requests. read more

I was in a huge need for a new couch after my dog ate up my old one. These guys had a giant selection with crazy low prices. Delivered to my area for cheap. The staff was super friendly and were very attentive on all of my needs. I'd rate them 10 out of 5 if I could. Seriously all of your furniture needs, just go here! read more