In short, these guys are amazing and below is why!…read more I made the mistake initially of going to an Ashley store and was chased around the showroom by 2 people that either thought I was a millionaire and I was their ticket to owning a beach house or they were just very bored. It was VERY awkward and uncomfortable. Then I wised up, looked online and found East Bay Furniture & Appliance Warehouse. Based on their great reviews, I made the 45 minute drive to visit these guys and I am very pleased I did. I needed a ton of furniture as well as a washer, dryer and refrigerator. Joe welcomed me into the store and we got straight down to business after some welcoming words. He made it clear he wanted to get me what I needed and not what HE needed / wanted to sale. He was not pushy, did not pester me and only answered my questions. At a very fair price, I ordered quite a few things from him. Then I had the pleasure of having Rizwaan and Aryan not only deliver, but assemble all of my furniture and install my appliances. These gentlemen were extremely polite, respectful, hard working and courteous. As it turned out, I failed to mention I didn't have box springs for my new bed and instead making me sleep on the floor on the first night of being at my new home, they went and did their other deliveries, went back to the warehouse and brought me box springs at about 10:00 p.m. that night. Wait, who does that?!?! These guys do and is why as long as I am living in the area, they have a customer for life. Do yourself a favor and give East Bay Furniture & Appliance Warehouse a chance. You will NOT regret it!

I bought a table with chairs and the worker damaged one of the chairs putting it together. The…read moremanager said he ordered another one and he would have someone come put it together to replace it, that was in January (29th) it is now March and I'm still hearing the same thing, someone will come. It's 1 chair! I've even offered to bring it to them and was told no they still couldn't help. So I do not recommend this store!!!!

The best neighborhood appliance store. They respond to the needs of their clients in the fastest…read morepossible time. Thank for your excellent customer service and support

This place is very unprofessional does not return call or text messages. I bought a used kenmore…read moreglass top stove it cracked and they were reluctant to return my phone calls. I went to the store and called the store no answer then I went inside and they looked as if they saw a ghost. I eventually got a replacement a white stove. I would have taken my old one back the one they took when they brought me this piece of junk but they no longer had it. The replacement stove lasted about a year. Save your money buy new appliance that has a MF warranty that way you know what you are getting. Best of Luck

In search of a certain refrigerator parameters for a custom built home and stopped by to see if…read morethey had any in stock. We met the owner and his wife which were very knowledgeable and supportive. They had recently sold out to apartment complexes; they were willing to call us if another comes in.

I first started buying from here for the low prices when they first opened. I've purchased both new…read moreand refurbished appliances from here. Never had a problem. The staff are very knowledgeable and professional. They are small businesses owners who are completely honest and trustworthy. Low prices, professionable advice, and free delivery Keep me coming back.

Lyle was great. Diagnosed the issue with my 20-year old dryer and had it fixed in 45 minutes. He's…read morevery knowledgeable and professional. I will call them again!

Our floor was swelling due to a leaking dish washer. We called Domestic Appliance and as we live in…read moreConcord they sent out Lyel. He immediately recognized the problem, ordered the needed replacement parts and when the parts arrived a few days later fixed the leak at a very reasonable price. Couldn't have been better! We highly recommend Domestic Appliances for appliance repair!

DO NOT USE!!! FRAUDULENT!!! We purchased DomesticandGeneral…read moreWarranty policy and ARIES FRAUDULENTLY submitted a claim Stating technician repaired refrigerator when the technician never arrived to our home and complete a job. We only found this out when we tried to cancel the warranty policy that ARIES submitted a claim against our warranty policy and because of that we could not cancel it. We have made many attempts to contact ARIES to resolve this issue with no response.

I was nervous to use this company based on yelp reviews but it was the company that was referred to…read moreme from my Kitchenaid warranty. Im VERY HAPPY to report Harold called me with an earlier appt than I was scheduled, came out the same day, repaired my ice machine on my refrigerator (which was the reason I filed the claim). He was able to repair on the spot with it producing ice by the end of the day. I also received a completion email with receipt. Very happy with the service!!

Wow can I tell you how Helpful this entire Team is at Taylor Houseman , starting with a Cecelia she…read moreis amazing working hard going above and Beyond trying to get us a service person to come out to our Facility. And that's where it Gets Even Better Tom was our Service person , amazing and Great customer service, very Knowledgeable and So Kind & helpful. He truly went above and Beyond as well . Thank you Tom for being such a great person Happy Holiday to you and your Family's

I have had the same technician (Nino) from Taylor Houseman for 6 years at three different hotels…read morehere in the central valley. He has come to our rescue ALL hours of the day and night! I don't believe there has been one time that he has not squeezed us in to get our appliances up and running. Even if that meant him coming by at 8 pm or 5 am. I would also like to send a big shout-out to Lara for her kindness and thoughtfulness! She is working feverishly to get a technician out to us! Thank you, Thank you, Thank you!!!

This by far has to be the worst customer service I've ever received. 0 stars if that was possible…read more ELIZABETH should not be working at this company she told me after a week of scheduling that their driver couldn't make it.. OK that's unfortunate because we took the day off of work. that's not the issue She proceeded to raise her voice at me and said " HOW IS THIS MY PROBLEM" "GOODBYE!" excuse me? "I'm CANCELLNG YOUR APPOINTMENT GO TALK TO YOUR WARRANTY PROVIDER" You're employed at a company to do your job... reschedule me and provide a solution. not raise your voice and come up with excuses. She needs to be educated on how to TALK to customers like human beings, not like a BRAT and yell. Makes you wonder how she's employed and how they've seemed to keep her employed given the number of complaints below. I'd be surprised they didn't go out of business soon just because of how unprofessional she is. Get help lady!

The office manager was very rude if you're in a business it's not OK to yell because the customer…read morehas a question it's not OK to raise your voice and it is certainly not OK to hang up on a customer. Because my washer and dryer are out of warranty it gives you the right to be rude that's not OK as a business. I was trying to see if I could afford the fees to get my dryer fixed I understand if you don't know I was asking for a ballpark Aquarius wanted to change 240 just to come out! The lady would not give me a ballpark estimate & yelled at me for asking I asked if she wanted photos yelled some more saying she's not a Technician & hung up! I I called a different repair with better reviews only 85 to come out & they want photos to order the part

I found this company on Yelp and on asked Ali to do a service on our 22-year-old washer and dryer…read more After replacing parts and charging me $496, Ali said our washer was good to go. Today, just over 90 days later, a part on the drum disintegrated during a wash load. I called Ali and asked him to come back today. Two other employees came and told me 1) the part was irreplaceable and 2) the work is out of warranty and 3) buy a new washer. My response: Ali should have seen this part was disintegrated and advised me to not spend any more on this appliance! Based on this, I am giving the lowest review I think I ever have.

Techs arrived on time and went right to work on troubleshooting the problem with my microwave oven…read more Found bad part right away and had it with them .Changed it out and now it works great . Both techs were friendly and courteous. I will for sure call this company first if I ever have any problems with my appliances.