It's Costa Vida so the food is pretty good, hence the one star. The reason for the missing 4 stars is the service. I walked in and there was only one person ahead of me, and for me to even order took easily 10 minutes. The guy was just plain slow at putting stuff in the tortilla. It's not like he was trying to go fast but was new, he just didn't care. The couple behind me actually walked out the door cause it was so bad ha. The weird thing is there were at least 6 workers doing random things behind the counter. Not sure what they were doing, but whatever it was, it wasn't helping. After reading other reviews, looks like this slow pace work force is an expected daily occurrence. How has the manager/owner not read these reviews and properly trained his crew? Foolish. The food can only keep this place alive for so long. read more

Horrible customer service. Really slow and totally unconcerned with the customers well being. Food sits on the counter while employees trade stories and jokes. No napkins or fork put into the bag on a to go order. The food was great and the price was fair but the service is a bit too much to overcome. read more

Food is good, soda machine is broken. No ice and the soda is coming out almost flat, like there are almost no bubbles. I had to stop at a gas station down the street to get some ice, but then the soda was completely flat.... And warm. Good food, just bring your own drinks and ice. read more

The food is good, very good. Service also very good. I would imagine it is hard to go wrong with any selection here, however. The atmosphere is not as cowabunga as the decor would suggest. They have the worst acoustics (which is why 4 instead of 5). Do not expect to have an intimate conversation unless you happen to be the only customers here. We basically couldn't talk to each other at all. And even as the crowd thinned there was music and a loud-ass fan. It felt just as noisy. Do expect a line. Do expect to have your servers shouting at you and having to shout back. (It's a chipotle type setup where you pick your crap and they slop it together, but a bit more involved and with a wider selection of mexi options). I had chili verde enchiladas, and they were better than average. Also in our party, chicken burrito (tasty), and shredded beef quesadilla (very tasty). Okay that's all. read more

Servers were nice, food was great, portions were very large. Plenty of tables to sit, Quiet except for the children running around.

As always, so good. We lived in Utah for years, this place never disappoints. We first had Costa Vida while in Utah and was pleasantly surprised to know there is one in Elko, NV!! read more

Keep going back every 6 months or so to see if any improvement. Not sure why they bother to offer to put meat in the dishes??? Best sweet pork I've ever had but 5 or 6 strands don't cut it... Sparks location has improved, Elko not so much :-( read more

This was first experience at Costa Vida And was pleasantly surprised. They have reasonable prices and a good selection including daily specials with include a drink for $7.99! I had the shrimp Baja Bowl for $9.99. It was very good but I would've liked larger shrimp with more flavor. The interior is decorated with a California coastal theme which is very nice. Staff was friendly and attentive. I would go back and try something else. read more

Hands down the best fast "burrito bar" style chain in the U.S. It's not an authentic taqueria and that's not why you go to Costa Vida. The Sweet Pork and Medium Sauce is so delicious! Do yourself a favor and go. read more

I don't know why it says it's Mexican food. There is nothing Mexican about it. The food is absolutely disgusting! No spice and no seasoning. Have any of you ever even had Mexican food or does Nevada not know what Mexican food actually is?!?!? This is a chipotle knock off if anything. read more

The Costa Vida here in Elko is one of my favorite places for quick and consistently good Mexican food. They make the tortillas and all the other fixings fresh, and the ingredients seem to be good quality. My favorite item on the menu is the Fajita Burrito. I only give 4 stars because the service can get really slow when there are a lot of orders. This seems to happen especially on the weekends when there are a lot of travelers passing through. The problem isn't the amount of orders, it's the lack of organization on the prep line. It sometimes seems like there are people trying to run more than one station, or constantly change station position so orders get disorganized or inappropriately prepped. I still highly recommend this place as a spot for quick Mexican food while in Elko. read more

I would not recommend going to Costa vida because my order completely wrong they forgot all the stuff for the salad they only put the sour cream on it and the meat on it and they made my nachos with the wrong meat and didn't give us all the sides for it either the only thing that was right was the kids meal and if I could I wouldn't even put 1 star read more

I was so unpleasantly surprised at the awful experience I had. While ordering (there was no line... apparently locals have caught on that this is not the best place for Mexican food) the very polite server kept asking "do you want _____ for a little extra?" so by the time I got to the register, my overpriced $7 burrito was $10 and still did not taste as good as the ones I can get at ANY taco truck ANYWHERE. I don't know what the reviewers that gave this place a higher rating than a 2 were thinking. read more

Been back here a few times and have found that the staff has improved vastly. Still quality food but the service is much better.

How can a place like this not have Steak at 5pm on a Saturday! I came here with my entire family and we walked out and went to Little Caesars. This was my go to spot driving through Nevada. I will not be back. read more

Ordered a veggie bowl, they were out of veggies entirely. Still charged me full price. The store was filthy and the staff was unhelpful.

Fast and friendly. The product I have come to love, with a personal touch from helpful and positive people. This is a great location and I'll be happy to stop by and get my sweet pork on ANY time I drive through Nevada again. read more

Disappointing service as we went through the line! Food today was like sugary poop! I will not take my wife here again. The crew was a bunch of disinterested high school kids. Our orders were goofed up three times in as many minutes. I hope the managers change their staffing. We waited while the teens were checking their Facebook accounts. No where as good as it was a year ago. read more

VEGAN So flavorful! Really good quick Mexican food! I'm vegan so I ordered the Baja bowl extra rice, extra veggies, vegan green sauce and guacamole! It's was so good! Service was so pleasant! Would def recommend! read more

Ehhh, nothing special. I was asked whether I wanted steak or chicken and when I said steak I was told they where out. Come on!

We ate at Costa Vida in Winnamucca, Nevada. What a nice surprise. The food was very good. So much flavor and so fresh. I would not hesitate to eat here again. It's located near gas and a grocery store. Then back on the road. read more

The first time I went to this restaurant I was very disappointed with the food and service. I decided to try again and was pleasantly surprised to find great service, friendly people and an improvement on the menu. I was impressed by the Baja bowl and will definitely be visiting again. So glad I returned after last year's experience. read more

The customer service was great and all of the employees seemed to enjoy their job. The restaurant was very clean too. However, the food was not authentic at all. It's like another Chipotle chain. Their dishes were way too sweet! It was really strange because meat should not be sweet and the meat was in dire need of seasoning. Sad to say that it was more than sweet and there was no seasoning on it. For our chips and salsa, I ordered the "spiciest" salsa. Their secret ingredient was most likely sugar. read more

While driving on I-80 we saw a billboard right before getting to Elko so we decided to try it. The food was good however waiting a good 30 mins in line for a taco, ensalada and nachos was a bit much. We arrived and there was a line and we left and there was still a line. I wish there were more employees. The employees that were there were working hard to help everyone but too slow. read more

One star, because zero isn't an option. My sister and I stopped here on our way through town figuring "how bad can it be?" You know, it's Mexican food, it hard to screw up, but they still manage. The food simply has no flavor and is extremely overpriced for what you get. On they upside, they have clean bathrooms. I highly recommend checking out the coffee shop across the lot instead. Great coffee, and rumor has it they will soon be offering food. read more

Costa Vida Waited 30 minutes in line to find out they were out of the special and was told I had to wait another 30 minutes to prepare food. My wife had a really ugly taco and refried beans that looked like a bowl of soup. Do not go unless everything else in Elko is closed and you have plenty time to wait to get some really poor service and food that you spend an hour waiting for an hour for fast food in Elko, NV. read more

I've been here a couple of times. The service is pretty good for the volume of people that hit this place up at noon. The food is muh at best, the sweet pork pretty good but the steak was way over done and charred. I thought I broke a tooth at one point. I'd rate this place middle of the road if it wasn't for that steak burrito. read more

Stopped today on our way across Nevada... Read reviews that it was slow/ long wait but we went anyway. I can only take so much road trip McDonald's, ya know? So we get there at 1105 to eat lunch, (noon our time) and was excited we had missed the crowds. No one was in line. Well it didn't matter! Seriously took fifteen minutes for them to make our three dishes, by the time we paid, my burrito was getting cold. The great news is the food was really good (sweet pork, shrimp tacos, kids dilla). Staff was completely unprepared slash bored that we were there. Food = good, service = yikes. read more

I love Costa Vida, and the food didn't disappoint. I was hesitant to stop as we drove through Nevada, due to the negative reviews. Glad I stopped though. I'd give them a 3.5 stars if I could. They were a little inefficient and slow, but not as bad as others have stated. Just not a real bright bunch. Cute decor though! read more

Was passing through town and decided to grab a salad here. As I walked up to the front doors, a worker happened to be outside and gave me a friendly greeting and asked how my day was. She held the door open for me and I proceeded to walk up to the counter. I was quickly greeted there and the service was very quick and just perfect. The checkout was even better. The girl engaged in some friendly conversation and even complimented me on my bag and shirt. It left me with a smile on my face to say the least. My salad was just how I wanted it and tasted very fresh and flavorful! Oh, AND I got a free key lime pie because it was my bday!!! I highly recommend this place to anyone wanting something delicious and provides great service!! read more

Excellent customer service and I highly recommend it to anyone and if I could I would give them more then 5 stars and all of our order was correct and the food was delicious and it was nice to be greeted by all of the employees they were all so very very nice read more

Friendly and helpful staff for a first-time customer were the best part of the experience. The portions are in line with the prices and the ingredients fresh so things looked promising. Took a chance and ordered the sweet pork. Might as well of called it "candied pork," it was so sweet. It's worth another try and merits more stars... if the other proteins aren't cartoonish. read more

It about time Elko has a healthy option for Mexican food. The wait is much shorter now than previous visits that were closer to the grand opening. The fish tacos are excellent and add to the beachy Mexican grill menu! read more

The staff is so friendly here! Tortilla's are incredible and there are many options to choose from. The employees seemed happy to be there and happy to help. Great experience. read more

Service is so slow! I spot 4 workers and only one of them is helping the line of 10 customers.

Worst service I've ever had! The sauce for the burritos was glazed over due to being stale. I asked for a wheat tortilla and you would have thought I asked for them to walk to the store to get it! The manager was super rude when we told them we had an iPhone coupon for completing the survey. She argued with us for five minutes over needing a receipt to go with it! We have never had to show a receipt! We asked for five cups for water, they charged us .10 per cup for water! Unbelievable! I'm surprised they didn't charge us for a fork and napkins! After we left, my wife noticed they overcharged us for a two taco meal when my wife had one taco. Don't waste your money here! I know I won't again! Worst customer service ever!!! 0 stars is what the Costa Vida in Elko, Nevada deserves!!! read more

I've enjoyed every experience I've had at this Costa Vida location, with the exception of this visit. This visit made me feel like I was an inconvenience to them due to my walking in the door 10 minutes before closing, and I felt like they threw my order together. My order wasn't what i wanted either. They told me it would be easiest for them if i ordered a burrito bowl. Who does that? Then the order was placed in a bag to go. My suggestion, if you want to have no customers in your restaurant at 8:50 pm, close earlier. If you're going to be open at 8:50 and accept my money, give me the same dining experience as if I walked in the door 1 minute after opening or midday. I heard the phrase "you have 10 minutes" 3 times in less than 30 seconds. I am absolutely certain if the owners of this location were present I would have been treated likes guest, allowed to order whatever was on the menu, and allowed to eat while they restaurant was being closed down. I'm sure I'll be back. Hope for a better experience on my next visit. read more

Great place for a quick healthy bite on the road . Was here for business, happy we stopped by for a bite to eat. The salads are good.

Great food, for a great price! Friendly service! Had the steak and shrimp enchiladas! Not bad for $9.99. Great spot for a quick lunch date with your spouse! read more

Fast and Friendly. On business in Elko for a few months. I really like this place. Everyday they have a $5 special.