I cut myself pretty badly and they were able to clean and stitch me up quick! They gave me great…read morecare! I was seen by Tammy and Dr. Amy and they were both very friendly and good at their jobs. The receptionist was also great (unfortunately don't remember her name) and they even took my insurance, which usually isn't the case in this state.

Our Yellowstone and Beartooth Highway trip took an unexpected turn when I injured my cornea on the…read moresecond day. At first, I thought it was just grit or a hair in my eye, but when eye wash didn't help and the pain grew worse, I went to urgent care. The staff at Community FirstCare Urgent Care were excellent--they scheduled me in right away and got me seen quickly. Mary, the attending PA, recognized the seriousness of the injury and explained that it was beyond what they could treat in-office. She referred me to a specialist without delay, which proved to be the right call. I am grateful for the prompt and professional care I received at Community FirstCare, and especially for Mary's attentiveness and judgment in getting me the help I needed. The follow-up care in Missoula was equally excellent, and together both facilities ensured I could safely finish my travels.

Really nice people working there. It was a bit of a wait but that's to be expected. The NP Amy B…read more Van Cleave saw me for a possible sinus infection and she was very sweet and very thorough. I would absolutely recommend this place if you have a couple hours and need to be seen by someone that day.

The Physician who saw me was ok, but everyone else I had interacted with from the front desk, to…read morethe nurses, to other doctors in the place were rude and dismissive. Especially the other doctors; while I was waiting for my Physician to come back with papers, I overheard a group of people (one guy being the loudest) talking crap and laughing about my MyChart patient photo. They had to have known that I was in ear shot, seeing that I was in the room across from them. Something was wrong with my neck, so I came in straight out of bed without make up on, that's why you think "no one can tell who I am." I don't care about the okay quality of service from the Physician, customer service matters and that complete lack of professionalism drove me away.

I'm not from Missoula originally, but where I'm from, we don't call 3 hour waits times "urgent care"read more

Extremely poor customer service from the check-in standpoint…read more The young lady who checked me in in the room was authentically friendly, professional and knowledgeable.

We came in 25 mins before closing. They took us in knowing it was close to closing. Literally was…read morein there for 5 mins for the lady to just say "umm, ya know, I just don't know what's wrong with your daughter". Didn't give me any kind of info, and just sent us to the e.r.She was just an assistant. I feel like I was cod fished in to going, just so they could make a quick $150, to then tell me nothing, and act very uninterested in even trying to find out what was wrong.. To me, that's scamming people. Very disappointing. The staff was very nice. But to me, if you are ready to clock out because business hours are almost over, don't take a patient if you aren't interested in helping them! Your just showing me your interested in just taking their money.. and that's poor quality care in my eyes. I don't make a lot of money, so this was hurtful. Stealing money from the poor. The care they "provided" was non existent. Do not recommend at all. I'd give no stars really. But the one star for the nice office lady.

I would not go here for any urgent care. Staff was abrupt and rude when we were a few minutes late…read moreto our appointment. To be fair, i understand that honoring appointment times is important, but we arrived barely ten minutes late for our appointment. No one was in the parking lot or in the waiting room. Receptionist was dismissive and without checking with anyone, told us they couldn't see us, even though we offered to wait. Entire time we were there, no one else left or arrived. Again I understand appointments should be honored but the rude and uncaring interaction with the smirking receptionist was a disappointment. She didn't recommend anywhere else or even acknowledge my sick teen son who was the one who needed care. After they refused to let us check in, we went to another facility and were greeted w kindness and minimal wait time. I cannot review the actual medical care here but if it's anything like how the front desk greets the public, then I'd recommend going elsewhere.

Really happy with the care I received after a few visits with Dr Richmond while in the area. The…read moreentire staff is wonderful, and I really appreciated the level of care! Dr Richmond really listened to me, and took the time with so I could get to the bottom of some health issues. Big thank you to everyone there!

I have been a patient for a few months of this clinic, and I LOVE these folks! I don't understand…read morethe negative review. Every time I've been in, EVERYONE has been nothing but cheerful and helpful. They really listen to what I say, and they are actually interested in helping to solve the problem. They don't just shove a prescription in your hand and rush you out the door. I'm happy to have found them!

I went in for PT today at community medical center. One of my most educational and positively…read more affirmed experiences!! Steph is awesome give that lady a raise , Great positive energy feeling like i might actually get pain relief on my herniated disc after all !!

They have the WORST billing process I've ever seen!! I try to pay my bill online and put in the…read moreaccount number on my bill and it says, invalid account! Have tried several times. This happens all the time! They never answer the phone. Took 3 months for me to get an itemized statement!!

I don't want to share too much personal info but I brought my 75 yr old mom into ER and it was…read moreprobably the most awkward and unhelpful ER visit Ive experienced across different states. One MA was compassionate among the 7 different staff we interacted with. The information was just barely sufficient. I think that they either are not trained to interact with anyone with anxiety/autism/elderly or any mental health variation, or they don't care. And it matters when helping someone in a potential emergency. What I took away from the experience was a new fear that I might one day need emergency care and end up there myself.

I was ignored, marginalized, and the doctor assigned to me FORGOT to examine me until AFTER he had…read moredischarged me, and I was getting dressed. At that point it was cursory. My injuries were missed, and diagnosed post ER at primary office. The survey I filled out was ignored. You are just a number, and a money maker to them. Good luck!

I came in to urgent care for a sharp pain in the ball of my foot when walking and running. The…read moreoffice staff were great and I was seen fairly quickly. HOWEVER, after my x-ray the doctor told me my sesamoid was naturally separated but not fractured, just inflamed. They gave me a pad for my shoe and basically said to rest for two weeks and then see how it felt. Because I wanted more clarity on my diagnosis, I looked for the visit notes in the patient portal. The visit notes were not posted to the portal for two weeks after my appointment. When they finally posted, the notes say that I DID have a fracture even though the doctor said I did not. I am very confused and frustrated about the delayed notes and inconsistent diagnosis.

This has been our best experience! Dr. Cameron Barton and team made my husband's knee replacement…read moreas easy as possible! They are prepared with information and answer ALL questions. They calmed my fears! The Missoula Bone & Joint campus is immaculate. The reception personnel are kind and helpful. Parking is close. I was able to get my husband close to the front door with ease. It couldn't get any better. Thank you Missoula Bone & Joint!!!

I like my doctor.... enough. They do tend to not remember what we talked about during the last…read morevisit, even though they have my file in front of them. The nurses here are horrible. And, as stated by others, they treat you like a child. I don't even know how to find a new doctor in Missoula that taking new patients. Really hoping that the horrible nurses stayed behind at the old location and that I will have a better experience when I visit the new location. But hopes are not high. (For some reason, they treat my husband like gold.)

Have had both negative and positive experiences here. Drastically differs depending on the…read moreavailable provider. Today my experience went really well. Quickly seen. Knowledgeable and friendly staff. Left feeling much better!