Rehl, outstanding professional career, efficient friendly. If Paine directly they give us…read moresignificant discount, but they also receive most major insurance reallly terrific medical care. Highly recommended.

We are from out of town and passing through when my son had a very bad bike accident. The team here…read morefrom the moment we walked in and all through the process was a great experience. We can't thank all of them enough for taking care of us and back on the road on a Sunday.

The staff is really friendly and knows how to triage patients. They got me in quickly for my covid…read more+ son, nurse Melissa was awesome and thorough, facility was clean and infection prevention was handled professionally. The only reason I can't give five stars is because of the gross unprofessional conduct by the NP who treated my son. Not only did she do a shoddy job of assessing him, she was condescending towards me and to my son. She missed important questions normally present in a patient interview, and considering he has a highly contagious virus which is bringing our nation to its knees, I would have expected more excellence in a Providence provider. I'm here to warn all who read this - there is nothing Providential about this nurse practitioner. I'm still confused how she weasled her way into such a caring organization. I'd go back here, but only after making sure she's not involved in my family's care and that makes me really sad. As patients, we deserve to believe we're in good hands and that's not the case at this facility.

Felt like I was dying. Asked for help. They basically said whatever dude. If you want to die alone…read morein a corner, go to these doctors.

Really nice people working there. It was a bit of a wait but that's to be expected. The NP Amy B…read more Van Cleave saw me for a possible sinus infection and she was very sweet and very thorough. I would absolutely recommend this place if you have a couple hours and need to be seen by someone that day.

The Physician who saw me was ok, but everyone else I had interacted with from the front desk, to…read morethe nurses, to other doctors in the place were rude and dismissive. Especially the other doctors; while I was waiting for my Physician to come back with papers, I overheard a group of people (one guy being the loudest) talking crap and laughing about my MyChart patient photo. They had to have known that I was in ear shot, seeing that I was in the room across from them. Something was wrong with my neck, so I came in straight out of bed without make up on, that's why you think "no one can tell who I am." I don't care about the okay quality of service from the Physician, customer service matters and that complete lack of professionalism drove me away.

We came in 25 mins before closing. They took us in knowing it was close to closing. Literally was…read morein there for 5 mins for the lady to just say "umm, ya know, I just don't know what's wrong with your daughter". Didn't give me any kind of info, and just sent us to the e.r.She was just an assistant. I feel like I was cod fished in to going, just so they could make a quick $150, to then tell me nothing, and act very uninterested in even trying to find out what was wrong.. To me, that's scamming people. Very disappointing. The staff was very nice. But to me, if you are ready to clock out because business hours are almost over, don't take a patient if you aren't interested in helping them! Your just showing me your interested in just taking their money.. and that's poor quality care in my eyes. I don't make a lot of money, so this was hurtful. Stealing money from the poor. The care they "provided" was non existent. Do not recommend at all. I'd give no stars really. But the one star for the nice office lady.

I would not go here for any urgent care. Staff was abrupt and rude when we were a few minutes late…read moreto our appointment. To be fair, i understand that honoring appointment times is important, but we arrived barely ten minutes late for our appointment. No one was in the parking lot or in the waiting room. Receptionist was dismissive and without checking with anyone, told us they couldn't see us, even though we offered to wait. Entire time we were there, no one else left or arrived. Again I understand appointments should be honored but the rude and uncaring interaction with the smirking receptionist was a disappointment. She didn't recommend anywhere else or even acknowledge my sick teen son who was the one who needed care. After they refused to let us check in, we went to another facility and were greeted w kindness and minimal wait time. I cannot review the actual medical care here but if it's anything like how the front desk greets the public, then I'd recommend going elsewhere.

This is the BEST office in this field period! The staff, reception, and doctors are amazing!!!read more

Omg. The surgery went so well, yesterday! My hand feels so much better! No pain anymore, NOT AT…read moreALL. Bone and Joint, Dr. Beck. I'd never go to anyone else. And I got to keep my hardware!! I was in there from 12 to 4 it went by so fast. Shout out to the anesthesiologist for keeping me out the entire time. Same team that worked on me for the first surgery worked on me yesterday too. I forgot I've already asked her to please make sure I stay asleep through it. She goes "I know, you ask every time" no joke turned me red. They are great surgeons and have an amazing work atmosphere. The professionalism added with their personalities and welcoming attitude from all staff was outstanding. And I can confidently say, I really don't like Drs. I can't express enough how great this surgery center really is. I GOT MY HAND BACK!!! Missoula Bone And Joint made a huge difference they really ACTUALLY take care of you, before, during , and after, setting up follow up visits, making sure you heal well. Not only that, but actually makes sure they supply you with what you need to stay out of pain and heal properly. AMAZING!

They don't call you back. Enrolled in one of their programs…read more Don't get a call back. Multiple visits and complaints. You know people have lives to live. You are already pulling a paycheck. Do your job. I found the staff pleasant. Felt deceitful, though.

I had a highly disconcerting experience at the Community Medical Center emergency room under the…read morecare of Dr. Pierre Cubby and his nurse. I presented with extreme, excruciating pain and a fever. The medical team failed to perform any BASIC, standard diagnostic testing, such as blood work or imaging. I was discharged with no answers and my severe symptoms unresolved. I received no pain management--not even Tylenol. The nurse had said she would be back with some medication but 2+ hours passed and she never brought any sort of pain relief. Once I was getting ready to get discharged, I had asked if I could possibly get a Tylenol as I had no pain medication in the over three hours I was there and she looked at me and said, "You're headed to a Pharmacy right now, aren't you?  Due to the lack of proper intervention, my condition escalated. I was forced to seek emergency care at Providence St. Patrick Hospital that same night. The staff at St. Pat's immediately initiated IV fluids, conducted comprehensive blood tests, performed necessary imaging, and rushed me into emergency surgery at 2:00 AM. Community Medical Center and Dr. Cubby failed to take the standard medical steps required to diagnose my condition. If you require thorough medical evaluation and competent emergency treatment and care, I highly recommend going straight to Providence St. Patrick Hospital.

To open, I have worked in medicine for the better part of 20 years so I am going to be drawing an…read moreimage of my experience colored with this lingo. First, I'd like to say that Dr. Ludwig and his staff have been derilect at nearly every level of patient continuity-of-care, but especially their ability and timeliness of ANY communication. While I am sure that Dr. Ludwig is an intelligent and very competent physician, the same cannot be said for his staff (not to say they weren't nice, they certainly were, but being nice and be an advocate for your patient are two different things). Starting with Misty (Insurance Auth), who was supposed to work with and keep me informed of my costs and the successive steps to ensure that my insurer received everything they needed for the approval, to the nurse, Sharon (Educator), who was supposed to be following me along the journey to ensure I was meeting specific goals and, of coursse, the collective coordination between she and Misty so that all team members were working toward meeting their patients needs. My first visit was encouraging and each team member explained their roles and what I could expect as they worked together to make the process seamless. On my second visit this coordination between team members was clearly abscent. As months went by I continued to meet or exceed every health goal and training/education goal set before me, but, as I achieved these the further behind my team became with making sure those markers were presented to my insurer so that a pre-apporval deadline was met. Eventually the date came where they wanted to set a surgery date. When I asked about costs, no one had any answers. I was told to call my insurers to ask them, which I did. My primary did not offer coverage, my secondary did. So we set a date. As the date neared I was notified about 2 weeks before that my secondary insurer had not received any of the documentation they needed from my doctor. When I called (and emailed) my care team about this, I was told that my insurer was being "unreasonable" and was essentially told that I needed to find a pathway around the roadblocks. So I called my insurer. They had not recieved ANY documentation for the pre-approval outside of a diagnosis code (really? WTF) so I contacted my care team and did confirm this. So, screw it, I gathered all of these items (as I had copies) and was then given an immediate approval. My surgery was then scheduled for a Wed. at 6am. and whent moment drew near, litterally at 5pm Tuesday night, (having fasted and witheld medications in preparation for surgery in the morning) I was told that the Hospital would require an ABN (basically a promise to pay $60K out-of-pocket for the procedure). When I asked why, a different person working in billing stated, that since my Primary insurer did not provide coverage, there was a loop-hole that says my secondary doesn't have to pay either (even though they DO provide coverage). So, at 6pm I miraculously reached my seconday insurer to confirm this, which, horrifyingly, they did. So, in litterally the last possible second, I was forced to cancel a surgery I had spent MONTHS jumping through hoops and spending THOUSANDS to get ready for...all for absolutely nothing...but guess who wins? That's right. Providence and their network. Now, if a close review had been done by my care team at the beginning, I would have known all of this ahead of time and would never have gone through tireless specialist appointments they sent me to meet insurance criteria that was never investigated or understood to begin with. I will NEVER again do business with Providence Gastro. Finally, I will leave one last thought. Niether Dr. Ludwig nor ANY of his staff have ever reached out to me about this colossal f*ck-up since I was forced to call things off. Not a call saying they'd work with my insurer to figure out a new path, not a call to say "I'm sorry we dropped the ball" NOTHING but crickets. I am litterally heartbroken and out THOUSANDS of dollars for nothing.

I asked a couple questions.When were these machines last calibrated?And I got no answer the.Machine…read morewas going flatline when my sister was clearly on it breathing their equipment is no good testing, neither are the doctors

Really happy with the care I received after a few visits with Dr Richmond while in the area. The…read moreentire staff is wonderful, and I really appreciated the level of care! Dr Richmond really listened to me, and took the time with so I could get to the bottom of some health issues. Big thank you to everyone there!

I have been a patient for a few months of this clinic, and I LOVE these folks! I don't understand…read morethe negative review. Every time I've been in, EVERYONE has been nothing but cheerful and helpful. They really listen to what I say, and they are actually interested in helping to solve the problem. They don't just shove a prescription in your hand and rush you out the door. I'm happy to have found them!

I like my doctor.... enough. They do tend to not remember what we talked about during the last…read morevisit, even though they have my file in front of them. The nurses here are horrible. And, as stated by others, they treat you like a child. I don't even know how to find a new doctor in Missoula that taking new patients. Really hoping that the horrible nurses stayed behind at the old location and that I will have a better experience when I visit the new location. But hopes are not high. (For some reason, they treat my husband like gold.)

Have had both negative and positive experiences here. Drastically differs depending on the…read moreavailable provider. Today my experience went really well. Quickly seen. Knowledgeable and friendly staff. Left feeling much better!

I'm pretty sure this is one of the best medical facilities in Missoula, Montana. I've been here a…read morefew times to get colonoscopies and Dr. Tiritilli and the staff are outstanding. Extremely clean rooms and bathrooms. Lovely nurses. Pre-op and post-op couldn't have gone better. Excellent care, knowledgeable, friendly, and professional. The overall care and attention I received here is just as good as any top-notch medical center in New York or Los Angeles.