Was given meds to do a medical abortion at home. Went in for my follow-up appointment and expressed…read moremy concerns with severe bleeding. The staff disregarded this, skipped an exam, and said it was normal. I ended up in the ER the next day for emergency surgery due to a failed abortion. When I called the clinic after my surgery, I was told staff did nothing wrong. Blue Mountain clinic made a difficult experience even worse.

Best clinic ever!…read more The staff are amazing. Never in my life have I met medical staff who are so kind and considerate. They are also highly proficient in providing education on birth control and reproductive services and great at answering any question given.

Rehl, outstanding professional career, efficient friendly. If Paine directly they give us…read moresignificant discount, but they also receive most major insurance reallly terrific medical care. Highly recommended.

We are from out of town and passing through when my son had a very bad bike accident. The team here…read morefrom the moment we walked in and all through the process was a great experience. We can't thank all of them enough for taking care of us and back on the road on a Sunday.

Dr Tai is my new physician. He is professional, kind, detailed and explains his rationale in a very…read morethorough fashion. Highly recommend him.

I like my doctor.... enough. They do tend to not remember what we talked about during the last…read morevisit, even though they have my file in front of them. The nurses here are horrible. And, as stated by others, they treat you like a child. I don't even know how to find a new doctor in Missoula that taking new patients. Really hoping that the horrible nurses stayed behind at the old location and that I will have a better experience when I visit the new location. But hopes are not high. (For some reason, they treat my husband like gold.)

Have had both negative and positive experiences here. Drastically differs depending on the…read moreavailable provider. Today my experience went really well. Quickly seen. Knowledgeable and friendly staff. Left feeling much better!

Not only have they screwed up my prescriptions, I found I was paying twice the copay amt coz they…read morewere running it thru my work ins instead of my humana ins!!!!!

I saw that this place has 2 stars and I did not think that was fair at all, I have been going here…read morefor years and I absolutely love the staff and the medical team!

Dr Stephanie Raven and Dr Peyton Robertson are amazing! I was diagnosed with pretty severe SIBO and…read morecandida in my digestive system. Dr Raven worked with me and eventually I was cured and now have zero symptoms. Dr Robertson helped me with a diagnoses of heart disease and a blocked artery. After several weeks on a a plan my numbers have improved so much I don't need statins and my total blood test number has gone down 40 points. Several people in my life have been treated by Marissa Cavalier as well and have had only positive experiences!!

Excellent care and got me right in for an appointment. Answered the phone right away and very…read moreprofessional. Care was very good also.

This place is ridiculous I see why they can't get 2 star reviews. I was referred to this office…read more Its been a week and haven't heard anything from their office. So I called i was told the girl that does referrals was out of the office for a week. So instead of another employee helping out and processing referrals they just pile them up on the desk. So then once the lady gets back and processes the referral it will take up to three more weeks for scheduling to call and make an appointment. So basically over a month to be contacted. Then probably a couple more months for an appointment date. They Suck!!!

Five stars goes out to nurse Amanda on the second floor of day surgery ! She went above and beyond…read morecaring for me ! She is very professional but the greatest part about her is her kindness, her generosity, and her genuine concern for my well-being! She made me feel very welcomed and even loved ! I cannot save enough good things about her ! I hope everybody gets to experience her beautiful nature and her kind heart ! She is absolutely outstanding in her field ! I pray that more healthcare workers could be like her ! Thank you Amanda you are truly a godsend !

To open, I have worked in medicine for the better part of 20 years so I am going to be drawing an…read moreimage of my experience colored with this lingo. First, I'd like to say that Dr. Ludwig and his staff have been derilect at nearly every level of patient continuity-of-care, but especially their ability and timeliness of ANY communication. While I am sure that Dr. Ludwig is an intelligent and very competent physician, the same cannot be said for his staff (not to say they weren't nice, they certainly were, but being nice and be an advocate for your patient are two different things). Starting with Misty (Insurance Auth), who was supposed to work with and keep me informed of my costs and the successive steps to ensure that my insurer received everything they needed for the approval, to the nurse, Sharon (Educator), who was supposed to be following me along the journey to ensure I was meeting specific goals and, of coursse, the collective coordination between she and Misty so that all team members were working toward meeting their patients needs. My first visit was encouraging and each team member explained their roles and what I could expect as they worked together to make the process seamless. On my second visit this coordination between team members was clearly abscent. As months went by I continued to meet or exceed every health goal and training/education goal set before me, but, as I achieved these the further behind my team became with making sure those markers were presented to my insurer so that a pre-apporval deadline was met. Eventually the date came where they wanted to set a surgery date. When I asked about costs, no one had any answers. I was told to call my insurers to ask them, which I did. My primary did not offer coverage, my secondary did. So we set a date. As the date neared I was notified about 2 weeks before that my secondary insurer had not received any of the documentation they needed from my doctor. When I called (and emailed) my care team about this, I was told that my insurer was being "unreasonable" and was essentially told that I needed to find a pathway around the roadblocks. So I called my insurer. They had not recieved ANY documentation for the pre-approval outside of a diagnosis code (really? WTF) so I contacted my care team and did confirm this. So, screw it, I gathered all of these items (as I had copies) and was then given an immediate approval. My surgery was then scheduled for a Wed. at 6am. and whent moment drew near, litterally at 5pm Tuesday night, (having fasted and witheld medications in preparation for surgery in the morning) I was told that the Hospital would require an ABN (basically a promise to pay $60K out-of-pocket for the procedure). When I asked why, a different person working in billing stated, that since my Primary insurer did not provide coverage, there was a loop-hole that says my secondary doesn't have to pay either (even though they DO provide coverage). So, at 6pm I miraculously reached my seconday insurer to confirm this, which, horrifyingly, they did. So, in litterally the last possible second, I was forced to cancel a surgery I had spent MONTHS jumping through hoops and spending THOUSANDS to get ready for...all for absolutely nothing...but guess who wins? That's right. Providence and their network. Now, if a close review had been done by my care team at the beginning, I would have known all of this ahead of time and would never have gone through tireless specialist appointments they sent me to meet insurance criteria that was never investigated or understood to begin with. I will NEVER again do business with Providence Gastro. Finally, I will leave one last thought. Niether Dr. Ludwig nor ANY of his staff have ever reached out to me about this colossal f*ck-up since I was forced to call things off. Not a call saying they'd work with my insurer to figure out a new path, not a call to say "I'm sorry we dropped the ball" NOTHING but crickets. I am litterally heartbroken and out THOUSANDS of dollars for nothing.