Until I got my Audibel aids, I worked with the fine folks at Ascent. They are helpful,…read moreknowledgeable, reasonably priced and there is a friendly vibe that makes you want to work with them for your hearing needs.

I don't normally write reviews. Especially not like this one. However my heart goes out to the…read morepeople (mostly seniors) that I have seen as customers at the business. I would stay far away from this company. They have shown to be either fraudulent or totally unethical. When I had my first appointment Dr Wahl was adamant that I needed the Starkly brand) after doing research I learned that the Oticon were a better fit for my needs. I ordered hearing aids (oticon) Dr Wahl and I agreed he would submit the order for the top-tier. When I got my receipt it had the lower tier on the receipt. When I brought it to their attention, I was told it would take a few days to get the correct receipt. The day I was supposed to pick them up they told me there was a mistake and I would have to wait until the next Wednesday which was 9/3/25. I went to pick my hearing aids up and Dr Wahl actually took 2 of the little tools and set them aside and was going to keep them. He stated "those are more for him than me ". I asked him to put them back. As I was driving home (with my new hearing aids in. I noticed that the air conditioner in my car was extremely loud. (Background noise). Which is one of the downsides to the lower tier hearing aids, and because I have tinnitus I needed the top-tier. Moving forward when I got home the air conditioning in My Home was extremely loud to the point to where I could not keep the hearing aids in. At this time, I did some research and started looking at the hearing aids. I noticed that on the hearing aids, the description was the name of the lower tier hearing aids. However, on the receipt, the name, the description name on the receipt was for the top-tier hearing aids, and the serial number on the receipt was for the lower to your hearing aids. I also noticed that on the first receipt I got when I purchased the hearing aids. The description is the top-tier hearing aids And the billing code is for a totally different hearing aid. Now, when I first met Dr. Wahl, he bragged about how long he had been there and that it was a family owned company. So I was initially confident that he knew what he was doing. From my experience evidence shows that they're either pulling some sort of fraudulent scam or something because from the time I had to correct them and have them put the top-tier hearing aid on my first initial order receipt. And then the two other receipts with the discrepancies of the billing code and the serial numbers not matching the top-tier hearing aids I put a fraudulent claim in with my health insurance. Again, my heart goes out to individuals that aren't paying attention, especially our seniors that go in there trusting that this is a safe place and that they are not going to be taken advantage of and that just don't do the research. The effects that I had from getting the Lower to your hearing aids how it affected my hearing with my tinnitus was torturous. And so Dr. Wahl called me back and left a voicemail stating that I was correct and they were going to fix it. It was just a clerical error. I don't believe it, why because the clerical error was brought to their attention when I first pointed out that they told me we were ordering a top-tier, but the receipt said the lower tier. One would think that with all the experience he says he has it would've been fixed the first time. AND as a professional when he was putting in the batteries in my hearing aid, you would think he would check the little small writing of the description of the hearing aid, which clearly had the label of the lower tier hearing aid. Are you telling me that A supposedly experienced Audiologist would miss that ? So where is the discrepancy ? I believe they didn't think they were gonna get caught. I believe they've been doing this for some time and because of the demographics of the people that they serve it hasn't been brought to their attention. !!! Stay away from this company.!!! If your parents are going here for hearing aids, I would encourage you to check the receipts. Make sure they're getting what they're paying for and they're the proper hearing aids for their hearing needs Because from my experience, Dr. Wahl pushes the Starley, which may not fit everybody's hearing need.!! he's probably getting a commission or something for selling those. One more thing I have also experience that if they want to change your appointment time, they're just gonna send you an email saying this is your new time without you confirming that you can even change the time. Which at the end of the day could cause a lot of stress for people.!! Bad business all the way around I don't care how long they've been in business. It's unethical and causes a lot of stress, which is something we don't need these days. Please find another audiologist.!! Stay away!!!

My experience with SoundPoint in Goodyear was exceptional. Bob is so knowledgeable and professional…read moreand always helpful. I love my new hearing aids and am sad to take them off at night to charge. I would recommend SoundPoint to anyone looking to improve their hearing. Ann Byrne

Exceptional service; this is my second year with SoundPoint and they never disappoint! Educational,…read moretraining and state of the art equipment.

Over the "Years" of wearing Hearing Aids - I can finally say I have found GRUSECKI AUDIOLOGY!…read more They are Professional, they Care about You & Your Hearing Issues. I will say They Care About MORE then selling Hearing Aids!!!

I have been utilizing Grusecki Audiology for years. Simply put, it is the best place in Arizona to…read moremeet all your hearing aid needs and services, period! From the incredible professionalism and knowledge to individualized treatment and care, nobody does it better! Additionally, I have never experienced such a high level of customer service from EVERY individual in the office in any business association I have ever been involved with. I cannot recommend Grusecki Audiology highly enough. They deserve more than 5 stars and set the standard for every other Audiology service to follow.

thankful i "finally found" grusecki audiology!!! i am very…read moresatisfied with every aspect of grusecki audiology. extremely professional - they care about you & your hearing issues.

I needed an earwax removal done and they were able to fit me in same day! The clinic is very nice…read moreand clean. Reception was very friendly and made sure to speak loudly and clearly. They even had cold water, soda, and coffee available in the waiting room while you wait. The removal process itself was quick and painless. It turned out that I had less earwax than anticipated so Dr. Alicia charged me half the cost than I initially expected. A wonderful experience from start to finish, thank you very much!

I was helped by Patrick. He is great. In the past I've bought OTC hearing aides, but they are…read morereally just sound amplifiers. My Jabra Enhance Pros are wonderful. Patrick fitted me with custom molds (molds are great .you can comb your hair, take shirts on/off without distubring the aids). They are seamlessly connected to my iPhone. I hear phone calls and listen to music without outside noise. One aide was made too large for my ear and Patrick had it remade at no cost to me. He answered all my questions. I am very satisfied.

I purchased my second pair of hearing aids recently at the Surprise, AZ Costco store expecting the…read moregreat results as the first time, I ended up getting the hearing aids from hell I thought. I was told by the person that adjusted them I was just hearing now what everyone hears. It was awful. After 4 days trying to get use to them I called and ask for them to readjust them. Was told it would be 2 weeks to get me back in. I called another store 25 miles away and got an appointment the next day. An "experienced" technician took one look at the screen and said no wonder you are unhappy about your purchase. 30 min later he had them set perfect. The reason for writing this is to let you know to be sure your technician is a well trained person before passing judgement on the hearing aid. I give Tom a 5 star.

Had a great experience @ Freedom Audiology.Dr.Collin Cordery and his crew were amazing and…read moreempathetic.They are so knowledgeable and explained everything regarding hearing aids,and answered all my questions without pressure to purchase anything.I'm very happy being their patient And strongly encourage anyone to pay them a visit.

Very NICE Dr. Collin Cordery of Audiology in Goodyear. Quality care and no high pressure sales!!…read moreTests and results shared and explained with recommendations for different brands of Hearing Aids. Insurance was all handled by the office. Freedom Audiology office is very nice in a great location in Goodyear. Great Experience !!

I am so impressed with Randy and his office. In 30 minutes, he helped me more than the last place…read moredid in 3 years. I will be recommending them and when ready for new hearing aids, this is the place for me.

Randy at Beltone was amazing. I have been to a few other Hearing places and none of them explained…read moreeverything to me like Randy at Beltone. I feel like Randy really cared about my needs, hard to find these days. Thank you so much and I will definitely be referring you. Debra

I came with my Mom to make sure she was being taken care of. I had to start this habit at her last…read moreaudiology office which was Metro Hearing. We should have moved Mom's care from Metro a couple of years ago. I believe Metro was sold and the lack of care and expertise kept getting worse. The past couple of visits we actually felt scolded for asking basic questions as to why she wasn't getting improvement after the adjustments they were doing. I had high hopes of it being a completely different experience due to Dr. Zavos' reviews, and it most definitely was. He was fantastic! I'm so appreciative of the time he took to explain all of her test and exactly what he was correcting and adjusting on her hearing aids. THANK YOU DR. ZAVOS, MY MOM NOTICEABLY HEARS SO MUCH BETTER with the very same hearing aids she came in with!

Stopped in here to get my mom's hearing aids fixed. Now don't tell anyone, but my mom can be a bit…read moresassy and is very picky. She LOVES this office. The reception and the doctor! I can see why. The office is very clean and orgsnized. They are very helpful when she needs her hearing aids looked at and fixed. They will do what they can to make it the most cost effective too. I brought my moms hearing aids today to have them sent out for repair. The doctor looks at them for no charge and let's me know they need to be sent out. Though they are newer he recommended her bring in the other used pair he had given her that are acting up to see if he can do something about those first before having to pay for repairs. Such a friendly office we really appreciate them.