Had a nail in one of my tires. Went to Costco yesterday to talk to someone about possibly having to purchase new tires. The gentleman who helped me said he would check the tires to see if I needed new ones. He took one look and said I definitely did not need new tires. He said he could repair my tire that had the nail in it. I was very impressed by his honesty. He could have very well told me I needed new tires when I didn't. I really appreciate the customer service at Costco. I will tell everyone who needs tires to go to Costco. read more

Really LOVE this place and the whole Costco chain. Great return police. Great quality items that Costco verifies before they sell it through the stores. Very competitive prices. The staff are all helpful and that's probably because they are PAID WELL. They also get health care benefits. Geez, what's so hard about paying people fairly and taking care of them as well. Thanks Costco! You got my biz. read more

Decided to give the Costco tire center a try so we bought a set of tires for 2 of our vehicles. We've taken one of those vehicles in twice already for tire rotations and have had to wait at least 1.5 hours each time with an appointment and that's not even counting the amount of time we've had to wait to check in at the counter. We've never waited that long without an appointment at America's Tire. Also every time all of the tires have been significantly over inflated by 7 to 9 pounds. My husband has had to adjust the tire pressure every single time. This is the first and last time we purchase our tires at Costco. We'll be going back to America's Tire for all our vehicle tire needs. read more

Went to the Senior hour at 9 am and was very disappointed to see that half of the people in line were aged between 25 and 50. These people were let in to shop along with the seniors. If you are going to have special hours for seniors and people with special needs please stick to that policy! read more

They really did a good job of balancing protecting customers' health and giving high service level. They were friendly, respectful, knowledgeable and patient. I brought them a pair of glasses that needed a minor repair and they fixed them on the spot with no questions asked. When I needed to buy new ones, they were just as helpful. Good experience, thanks! read more

I am pissed at the pharmacy area. They keep moving the vitamins & STUFF around so we can't find it next visit. PLEASE, leave things alone‼

I come to this Costco for everything, most of the time the cashiers are extremely rude but I just Go about my day. Today was my third time Printing out pictures and I have to say it was the worst experience ever! She seamed angry and unhelpful and it wasn't just with me but other customers as well. I paid for my pictures, she left the receipt with my Pictures without saying a word and walked away! Seriously who does that! Never using their photo department ever again! read more

We came in late to the tire center in La quinta around 8.30 pm due my son getting a flat. His car was going to be in a show the following day at first no one wanted to help him then Miguel took charge and patched the tire. Miguel stayed till 9 pm to fix his tire. I offered him a tip due to him only charging us $11.00, he refused and said that he was not allowed to accept tips. He is a great employee and hopefully management acknowledges his commitment to great service. read more

I have been standing inline for 45mins and still 3 away from being served by optical Dept only two people working very bad mgnmt for custom service. Too bad it's a good store to come to read more

This location is always clean, organized and friendly. A call to the butcher a couple weeks before Christmas helped me to plan for our prime rib dinner. He said I wouldn't need to order a prime rib roast as they'd "have a pelethora" there to choose from Christmas week. He was right and it turned out fantastic! read more

Discrimination against handicapped!! Recently had a hip replacement. Went to Costco this morning and couldn't get a handicapped parking spot, but I got one close by on the east side of the building by the tire center. I get to the door and can't get in. The door is blocked by shopping carts. One poor lady in a walker couldn't figure out how to get in. Turns out you have to walk alll the way down the front of the building heading west to get around all the shopping carts to get up to the door to get in. I go to grab a cart and they're all chain4d together and locked!! The employee at the door said I had to go back down to the end of the cart row where I had just come from in order to get a cart. At this point, I asked for a manager. I explained to her how this was not good for the handicapped and it was defeating the purpose of having handicapped parking! And, Costco, you need a better way for us to contact you!! Get an email! I'm also filing a complaint with DAO. read more

Many unique items more so than Sam's Club one of the few pleasures and shopping center, car automotive center in tires very very expensive no competition to Americas Tire, even Pep Boys beats their prices with a little negotiating, food court always seems to be dirty read more

The remodeling of the warehouse to move dairy and eggs to the worst and furthest possible location is just one more reason to buy less and less at this location. Also the continuing replacement of name brands with often inferior Kirkland brands (tempura- ekk!) is moving me more away from Costco altogether. read more

The pharmacy doctor at the La Quinta pharmacy was so rude to me, that I gave up my membership. For everything bad, there does come something good, and the good is that I went to the Target pharmacy and got my prescription filled for $60 less, and they were very nice to me. Steer clear of the La Quinta COSTCO pharmacy. The checkout clerks are nice, but the pharmacy intake woman, Christine, and the doctor lady who fills prescriptions and counsels are curt and abusive. read more

Typical costco....has a little of everything! I enjoy doing most of my grocery shopping here.

I was on my way from Temecula to Phoenix and needed to buy gas. CA prices are horrible so I wanted the best deal. Costco in AZ usually has the best prices, so I was excited to see a familiar Costco gas station on my Google Map. I pulled in to the gas station area and there were at least 3 open pumps to choose from. This was great because the one by my house in Phoenix usually has at least 2-4 cars waiting at EACH line. I pulled in and got out my purse to retrieve my Costco and debit cards. Being on vacation, I had 3 different bags and happened to have changed purses before I left so I had trouble locating my Costco card. I searched for about 3-4 minutes and then heard a knock on my driver's side window; it was the gas station attendant. She asked, "What are you doing?" I replied, "Oh...just looking for my Costco card." She asked, obviously annoyed, "Well did you find it?" I told her, "No, not yet..." I thought perhaps she would offer to swipe a courtesy card for me or something in order to help move things along...NOPE. She told me "Ok...well I have people waiting so you have to go." Wow. I left, but was offended that a place where I PAY to be a member would throw me out, lose the sale, and make me feel unwelcomed and unappreciated. I don't know if California people are just rude, or if there is this time limit in Arizona Costco gas stations as well & I've just never happened to exceed it. I have been stuck behind people at Costco gas who were elderly and took a long time pumping gas, or who spent time cleaning out their car even after the gas was done, or who not only filled their vehicle, but several gas cans...each time I waited. I never expected the attendant to throw them out. They're paying members, just like me. I expect thtat when I arrive at the pump, I will be allowed the same courtesty to spend a reasonable amount of time there to conduct business with them. If I were there for an hour or something, I could understand her asking me to leave, but a few minutes of looking for my membership card didn't seem unreasonable. read more

Not much to say about this place. It is just like any other Costco. However, for some reason the aisles seem smaller than usual even though it is less crowded than most (major plus). Some of the staff I have encountered are rude (major flaw). Bottom line-it is a chain superstore that has almost everything except enthusiastic employees. I'd rather talk to the Direct TV guy than deal with Marcela again! read more

This is my favorite Costco location - the staff is friendly and helpful, parking is easy, and the roasted chicken is always cooked perfectly. read more

This is for the PHOTO DEPARTMENT - Absolutely deserves the lowest rating. The customer service could not be worse. If there is 1, 2 or 3 workers behind the counter they never acknowledge you and always make you wait. They are unfriendly and extremely unhelpful. i have never complained about anything at a Costco anywhere. But this Costco Photo Dept. in La Quinta is awful. Go to Walmart or Walgreens or anywhere else, but don't go here. read more

Costco La Quinta is a really well run operation overall with a clean store and employees with a great attitude. The Pharmacy has some great folks as well but we do have a problem with Leticia who seems to go out of her way to pontificate how smart she is and knows more than you do about various insurance plans with an abrupt and demeaning attitude. She doesn't belong among a group of such great people. read more

No stars! I went to the optimal department with my prescription for glasses and the manager was not able to help. The wait was at least 10 people. He was asking me questions, like "What is your limit?^ He prints me a paper and it states on the paper what my insurance covers. I left frustrated and called the insurance company. They were surprised because it was an easy and straight forward transaction. It is obvious the manager doesn't know what he's doing. No customer service here. I will continue to go to Costco, but not the optical department! read more

Bryce in the photo department was so friendly and helpful. He had so much patience when I needed to explain a situation about my pictures and didn't make me feel rushed at all. GREAT customer service!!!! Thank you!!!! read more

Beware of the optometrist that sometimes takes over when Dr. Nakatami is not there...the elderly Caucasian male. I literally looked at one slide with two different lenses while wearing the glasses with the prescription from last year. This is not fair, as I pay/ bill my insurance for a comprehensive test. Needless to say, my prescription was erroneous, it took me a month to bump into people/desks at work to realize that. Numerous trips to Dr. Nakatami himself in order to solve the issue- so embarassing!! read more

One of my favorite places in the desert. They have a great tire store too. I love the photo dept. For printing pictures. Every season beings in new specialty items such as tents and pool toys for summer, and at Christmas they have great selection of trees and decorations. The grocery items are wonderful, with so many choices. read more

My husband and I love this location. They have many items that the palm desert store does not carry. We especially love the wine selection of the store and the book selection. The store is always clean and the staff was very courteous and helpful. Love to get the whole family lunch here after we shop. Who doesn't love Costco pizza for lunch? read more

I get good deals on a number of things at this store that's the reason I have my gold signature membership. ....I notice some of the workers there think they are so special ...costco needs to do a better job on hiring good quality people to serve costumers read more

This review is for the Costco Pharmacy in La Quinta. They have the worst customer service ever. I but a lot of medication from them, and they always lose the faxes my doctor sends over. They send up to three faxes and they even have to call because the pharmacy there is unorganized and they lose things. I have to sometimes even take the faxes myself or a new prescription because its always a hassle with them. read more

I have to give it 3 stars for making me spend waaaaay over my budget!!!!!! You bastards! You go in thinking..."theres no way Im spending blah blah blah......or I just need a few patties and a steak for a bbq...." and after buying a 1/2 cow and depleting the tuna population, your total is $459.56..............Yikes!!!!! Buy stuff you never use or throw it away cause it all went bad, or watch it collect dust.... But then again, a small secret.....If youre hosting a party, buy their fresh ahi tuna there. Gigantic slabs for hella cheap. Fresh and all you have to do is pretend youre a sushi chef and slice away! A little/lot of fresh wasabi, some chili oil, and some ginger and you'll be the talk of the town! read more

There is a saying that if a person has a bad experience they will tell 10 people, if that person has a good experience they will only share it with one person.Well I had a great experience and want to share it. I went to the La Quinta Costco Thursday morning for the 7a.m. opening for seniors. I arrived about 6:30 and got in a line which had about 60 customers in front of me, and by the time the stored opened, there were more than that behind me. An associate from the store was walking the line telling us the store will open in about 20 minutes and thanked us for coming. The line was long , the morning was cool, and the wind was blowing. It was kind of calming hearing someone thank us for choosing to shop there. At 7a.m. the store promptly opened and the line of shopping carts began to move. As we passed another associate entering the door, she said good morning to us and again thanked us. The train of shopping carts was directed past an area with a couple of associates standing in front of pallets of toilet paper putting one package in anyone's cart that need it. Then as I still followed the train to the next area where paper towels were being offered just as the T.P. From there I left the line and went about my shopping. I must have passed about 5 other associates who all thanked me for being there. The store was fully stocked and I was able to get everything on my list. In this time of uncertainty and anxiety it felt great to be treated as a valued customer but more important the experience in the store felt normal and I have not felt that in a few weeks. That you for being there and thank you for doing things as only Costco does. read more

Costco never disappoints! They offer great product at an affordable price! The employees are friendly and are happy to there!

While I've purchased gas at this location in the past while visiting family in the area, this was the first time in the store. A lot less crowded than the San Diego locations! Probably because it was raining...and it rarely rains in the desert :-) read more

Everything is always stocked well and customer service is excellent. Check out is always fast and accurate. This Costco is by far the best.

I finally spoke with a manager who made this right, but still...a Major Pain in my ASS!

Brand spankin' new - awwwwwww yeeeaaaaaah!!! Me love new anything, especially Costcos (Wal-Marts and Targets just down the block!!). This place has it all and more. If you are ever bored in La Quinta - hit up the trio of Costco, Wal-Mart, and Target. read more

Everyone at this Costco is always so nice and so helpful... until I encountered Leticia in the pharmacy. She is the rudest and most miserable person Costco has employed. I know that Costco has so many customers that no one person matters. This woman was so negative and miserable it's no wonder things don't run smoothly in her area. You may be miserable but that is no reason to be so rude and short with customers. She should find another job that she does not have to deal with customers. Terrible experience. read more

I like this store. It is clean and well organized. The pharmacy is the bomb - great staff, very professional and super friendly/helpful. I don't appreciate being accosted as you walk in the door by the DirecTV sales person. And all the employees that stand in front of the aisles are blocking a usually busy and narrow walkway while often talking about personal issues. The staff needs to be better trained on customer service as they won't yield when you are trying to walk/shop through the store. Used to be that empires always stopped to let customers pass first. Not at this store- they will cut you off and walk right in front of you. Cashiers are always friendly tho! Gas prices and hours are the best! read more

I'm writing a review about the gasoline only. The gas lines here are shorter than the other Costco in Palm Desert, and the prices are comparable. In fact, the gas prices are usually the best anywhere and carry no extra free like they do at Arco. On the downside, sometimes you need to get an attendant when your card won't swipe. I think that sand from this region gets into the machines and causes them to malfunction from time to time, and this can slow things down, but for the most part, it's easy to get gas here, and again, for the price, can't be beaten. read more

I would give it a 5 if they had a 10 item or less check-out. With snowbirds in town it is not a pleasant place to shop and the parking lot is like a bumper car event and not much better inside the store. I have waited over 30 minutes more then once to reach a register and have just walked out of the store leaving items in cart read more

Quick lines, easy to find stuff, clean warehouse, nice staff. Good quality dog food, great prices. Got great deal on new tv! It's a bit father than palm desert location from where I live, but I prefer this location because there is less foot traffic here & sometimes prices are lower. read more

I love this Costco for the people who work here. Whether it's Axel in Optical or Judy at the door, everyone is friendly and eager to help.